--- title: Magaya Supply Chain Reviews meta_title: 'Magaya Supply Chain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 306 reviews by the users' company size, role or industry to find out how Magaya Supply Chain works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 306 scale: '5' date_modified: '2026-08-14' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Magaya Supply Chain Reviews **Vendor:** Magaya Corporation **Category:** [Freight Management Software](https://www.g2.com/categories/freight-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 306 ## About Magaya Supply Chain The #1 Freight Management Platform for Freight Forwarders and Customs Brokers Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers’), cost money, and allow errors to slip in. The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. You choose what works best for your business! Aligning the complexities of shipping, warehousing, tracking and visibility, rates, quotes, accounting, and compliance with a single, data-driven platform, the Magaya Digital Freight Platform delivers unparalleled feature depth to help future-proof your logistics operations and successfully contribute to a well-oiled supply chain. ## Magaya Supply Chain Pros & Cons **What users like:** - Users value the **ease of use** of Magaya Supply Chain, enjoying its organized structure and user-friendly features. (60 reviews) - Users appreciate the **user-friendly interface and comprehensive all-in-one platform** that simplifies logistics and administration efficiently. (22 reviews) - Users find the **customer support** of Magaya Supply Chain helpful, providing easy assistance for resolving issues swiftly. (18 reviews) - Users value the **all-in-one platform** of Magaya Supply Chain, enhancing logistics, inventory, and warehouse management efficiency. (16 reviews) - Users highlight the **helpful customer support** of Magaya Supply Chain, ensuring quick resolutions to any queries they have. (15 reviews) - Supply Chain Management (14 reviews) - User Experience (14 reviews) - Navigation Ease (13 reviews) - Tracking (13 reviews) - Visibility (13 reviews) **What users dislike:** - Users experience significant **performance issues** with Magaya Supply Chain, including disruptions, freezing, and lag affecting efficiency. (18 reviews) - Users experience **slow performance** with Magaya Supply Chain, facing frequent disruptions and lag during critical operations. (18 reviews) - Users report **data management issues** with Magaya Supply Chain, citing integration and performance challenges affecting efficiency. (17 reviews) - Users report frequent **technical issues** with Magaya Supply Chain, including performance problems and inadequate support options. (14 reviews) - Users are disappointed with the **missing advanced features** in Magaya, limiting efficiency and automation in their operations. (11 reviews) - Improvement Needed (10 reviews) - Users face challenges with **poor customer support** , often experiencing delays and limited accessibility to crucial information. (10 reviews) - Users find the **system limitations** frustrating, especially regarding the packing list and container handling processes. (10 reviews) - Limited Customization (9 reviews) - Software Bugs (9 reviews) ## Magaya Supply Chain Reviews ### 1. Stable, Reliable Connectivity That Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2026 **What do you like best about Magaya Supply Chain?** I like the connectivity and the stability of the software. **What do you dislike about Magaya Supply Chain?** It could be more friendly user. For new users is a little difficult to find the correct function to be applied. **What problems is Magaya Supply Chain solving and how is that benefiting you?** The most of our finnancial flux related to operations is being input in Magaya database. This helps us a lot. ### 2. A great tool to have all your operations in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Magaya Supply Chain?** We have full visibility into all active shipments, and we can record the status of each one. The Magaya team can also help customize the program so it adapts to our operational needs. **What do you dislike about Magaya Supply Chain?** There’s nothing I dislike just yet. I feel like Magaya is a world I still haven’t finished exploring. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Having all the tracking information, status updates, and paperwork for each shipment available so anyone on the operations team can check it. **Official Response from Danya Rielly:** > Thank you for your 5-star review! We’re glad to hear Magaya Supply Chain is giving you strong visibility across your operations and helping your team stay aligned with shipment tracking and documentation all in one place. It’s great to know you’re continuing to explore the platform and finding value along the way. Thanks again for being part of the Magaya community! ### 3. Streamlined Logistics with Integrated Platform **Rating:** 3.5/5.0 stars **Reviewed by:** cristian a. **Reviewed Date:** February 13, 2026 **What do you like best about Magaya Supply Chain?** I like that Magaya Supply Chain integrates freight forwarding, accounting, and documentation into a single platform. This integration is valuable because it eliminates the need to use multiple disconnected systems. It reduces duplication of work and increases accuracy. The initial setup was fast, and we received the support to solve issues or questions, which was really helpful. **What do you dislike about Magaya Supply Chain?** Images that are loaded into the system cannot be read after. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for managing logistics operations, coordinating transportation, documentation, and workflows. It integrates freight forwarding, accounting, and documentation, eliminating the need for multiple systems, reducing duplication of work, and increasing accuracy. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear that the integrated platform is helping streamline your operations and reduce duplicate work. It’s great to know the setup and support experience has been helpful as well. We also appreciate your feedback about image readability and will share this with our product team for review. Thanks again for being part of the Magaya community! ### 4. MAGAYA - ACCOUNTANT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Magaya Supply Chain?** Ease of use; It is a user-friendly system with practical access. Ease of implementation; it is a system especially for entrepreneurship, as it allows for a quick start-up and is not complex. Customer support Frequency of Use; every day, approximately 4 hours daily Number of various functions for sending documents Ease of integration; it allows for daily tasks to be performed without complexity. **What do you dislike about Magaya Supply Chain?** What I consider could be improved in Magaya Supply Chain is customer support, as the service process tends to be a bit tedious. In most cases, it is necessary to communicate by phone, which can cause delays when an immediate solution is needed. Additionally, it is not always easy to get a quick response or continuous follow-up on reported cases. It would be very beneficial for the platform to incorporate additional digital channels, such as online chat or a ticket system, to streamline communication and provide more efficient and modern service. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya Supply Chain solves problems related to the management and control of logistics processes, offering a secure and reliable platform to handle shipment information, documents, and operations. Although the system's security may seem complex at first, it provides great peace of mind and data protection, preventing errors and information loss. This directly benefits the user, as it allows for working with greater precision and confidence in each operation. **Official Response from Danya Rielly:** > Thank you for taking the time to share your experience with Magaya Supply Chain. We are glad to know that the ease of use, agile implementation, and multiple features have been helpful in your daily activities. We take note of your comment about technical support and encourage you to contact your Account Manager as the first point of support, so we can better understand your needs and expedite any assistance you may require. ### 5. MAGAYA A VERY VERSATILE SYSTEM **Rating:** 5.0/5.0 stars **Reviewed by:** Lissa P. | ASOCIADO DE TRAFICO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Magaya Supply Chain?** I like the possibility of unifying the inventories of different suppliers and having access to the entire shipping chain on a single platform, which improves control, traceability, and operational efficiency. **What do you dislike about Magaya Supply Chain?** In some cases, the learning curve can be a bit steep for new users, and certain processes could be simplified or further automated to gain agility. Likewise, it would be ideal to improve automation so that charges do not have to be added manually to the BL. **What problems is Magaya Supply Chain solving and how is that benefiting you?** So far, the Magaya system has not caused me any issues that affect my responsibilities, and I benefit from all the tools it offers. **Official Response from Yessenia Valente:** > Thank you for your opinion, Lissa! Your positive feedback as a direct user is appreciated, and we are glad to know that you find Magaya Supply Chain very versatile and easy to use for managing the supply chain. ### 6. Intuitive and User-Friendly, But Needs Billing Integration Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. **Reviewed Date:** October 31, 2025 **What do you like best about Magaya Supply Chain?** I truly appreciate the intuitive and user-friendly interface of Magaya Supply Chain, which sets it apart from our previous, outdated system. The setup process was seamless, thanks to the extensive knowledge base and clear navigation that guided me through the process effortlessly. I am impressed with how Magaya Supply Chain integrates all customs brokerage operations, record keeping, and billing in one easily accessible platform, which simplifies our daily requirements and enhances the efficiency of tracking and accessing records. The feature that allows me to visually manage all open shipments in one place greatly aids in operational oversight. Additionally, the support team is consistently quick and helpful, ensuring any queries or issues are resolved promptly. This excellent support, combined with a robust knowledge base, reinforces my positive experience with the system. These aspects not only make using the software on a daily basis straightforward and efficient but also give me confidence and satisfaction in the investment made in Magaya Supply Chain. **What do you dislike about Magaya Supply Chain?** I have issues with the billing modules because they sometimes transfer incorrect information from QuickBooks. The billing module needs to integrate with QuickBooks more seamlessly and be able to transfer over service bills into QB. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for streamlined customs brokerage operations, record keeping, and billing. It integrates features that satisfy daily requirements, making tracking and record access easy. The intuitive platform and responsive support enhance the user experience. **Official Response from Danya Rielly:** > Thank you so much for your detailed and thoughtful review. We’re delighted to hear how Magaya Supply Chain has simplified your operations and that our Support Team and knowledge base have been valuable resources for you. Your feedback about the QuickBooks Online Integration is greatly appreciated: it’s exactly the kind of insight that helps us improve. We’ll be sure to share your comments with our product team. In the meantime, your Account Manager can work with you to review your setup and help identify ways to optimize your billing integration experience. ### 7. Intuitive and Customizable Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Juan Carlos R. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Magaya Supply Chain?** What I highlight most about the platform is how user-friendly it is; it is not complicated to understand or use, as its design is very intuitive. It facilitates the generation of any report or format needed according to the company's sector. In my experience, it has been especially accessible for creating quotes and allows for good customization. **What do you dislike about Magaya Supply Chain?** When there is an interruption in the internet connection while you are working on a task, such as a quotation, all the information you had already entered is completely lost. This forces you to re-enter all the data from the beginning. **What problems is Magaya Supply Chain solving and how is that benefiting you?** In our case, one of our divisions uses another software for inventory management and route generation, called TMW. I believe that integration with Magaya is neither viable nor compatible. Additionally, using two different programs implies a high cost in licenses. **Official Response from Danya Rielly:** > Thank you for your thoughtful review. We’re delighted to hear that you find Magaya Supply Chain intuitive and customizable, especially for creating reports and quotes that support your operations. We appreciate your feedback regarding data loss during connection interruptions and the challenges of using multiple systems. Your comments are valuable and will be shared with our product team for review! In the meantime, your Account Manager can work with you to explore options that may help improve stability and integration for your specific setup. ### 8. Magaya WMS: Streamlining Warehouse Operations with Efficiency and Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Magaya Supply Chain?** I like the improvements in mobility and real-time visibility, which help optimize warehouse operations. **What do you dislike about Magaya Supply Chain?** Updating the API to a more modern and scalable architecture would improve customization and integrations. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya Supply Chain streamlines inventory tracking, automates order processing, and improves real-time visibility, reducing manual errors and boosting operational efficiency. This leads to faster, more accurate fulfillment and lower costs, benefiting overall productivity and customer satisfaction. **Official Response from Danya Rielly:** > Thank you for sharing your feedback. We're so pleased that Magaya Supply Chain is helping to streamline your warehouse operations and improve efficiency! If you require assistance with configuration, don't hesitate to reach out to your Account Manager. ### 9. Complete Supply Chain Visibility in One Easy-to-Manage Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Magaya Supply Chain?** We can see the entire supply chain in one program, which makes it much easier to manage everything in one place. **What do you dislike about Magaya Supply Chain?** Sometimes it feels very limited, and when we change one thing, it ends up disrupting something else. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I like having everything about our day-to-day in one program. It keeps things together and makes it easier to stay on top of what we need to do. **Official Response from Danya Rielly:** > Thank you for sharing your experience! We’re glad to hear that having full visibility in one platform is helping you stay organized and manage your day-to-day more easily. We also appreciate your feedback about certain limitations and how changes can impact other areas. We’ll be sure to share this with our product team. If this is an ongoing challenge, your Account Manager can be a great resource to help find ways to better align the system with your workflows. Thanks again for being part of the Magaya community! ### 10. Best Logistics sofware **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna C. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Magaya Supply Chain?** Magaya has been a cornerstone of my logistics career. I’ve held three different roles, beginning with other systems and transitioning to Magaya each time. The improvements in performance and efficiency were so significant that these companies opted to stick with Magaya it simply works. **What do you dislike about Magaya Supply Chain?** What I appreciate most about Magaya is how effortlessly you can create a shipment and send it directly to the customer via email. And if the recipient also uses Magaya, the shipment arrives straight in their Magaya system eliminating redundant steps and streamlining the process. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya plays a vital role in my logistics career not just for its effectiveness, but also for how it powers modern compliance and customer communication. A standout feature is its seamless integration with new regulations like e-AWB (Electronic Air Waybill), allowing these documents to be managed and shared directly within the system no more paper, no extra steps. **Official Response from Danya Rielly:** > Thank you for sharing your experience with Magaya Supply Chain, especially the part about bringing it with you in each new role. That's amazing! It says a lot, and we’re honored to have earned that trust. We’re glad features like Magaya Network with its direct Magaya-to-Magaya shipment sharing and built-in eAWB support have made such an impact on your work. ### 11. Clean, Organized, and Easy-to-Understand System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Magaya Supply Chain?** Organized system and the view is clean and understandable **What do you dislike about Magaya Supply Chain?** Sometimes slow and the page closes off a lot **What problems is Magaya Supply Chain solving and how is that benefiting you?** they are trying to fix many bugs that can help for page not too close. it helps to avoid opening and closing the app so much **Official Response from Danya Rielly:** > Thank you for your 5-star review! We’re glad to hear you find the system clean, organized, and easy to understand. We’re sorry to hear about the slow performance and pages closing: this is certainly not the experience we aim to provide. We’ll share your feedback with our product and engineering teams as we continue working on improvements. Thanks again for being part of the Magaya community! ### 12. Carol Palacios **Rating:** 5.0/5.0 stars **Reviewed by:** Carol P. | OPERACIONES, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Magaya Supply Chain?** End-to-end integration Process automation Real-time visibility Advanced tools for freight forwarders Ecosystem and extensibility Customer portal **What do you dislike about Magaya Supply Chain?** Performance and failures: There are reports of "frequent failures" in performance and the need for maintenance. A specific example: if a numerical value includes symbols like "$" or commas, the system may not recognize it correctly or round it incorrectly. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Problems it solves are efficiency. Manual and repetitive processes. Tasks such as document creation, notifications, rate calculations, or load consolidation are often done by hand. Over time, the organization. When a company grows, manual processes become unsustainable. **Official Response from Danya Rielly:** > Thank you for sharing your experience with Magaya. We’re glad to hear that the end-to-end integration, automation, real-time visibility, and extensibility are adding value to your operations. It’s great to know these capabilities are helping streamline your workflows as your business grows! I appreciate you calling out the performance concerns and the issues with handling certain numeric formats. Feedback like this is incredibly important, and we’ll make sure it’s shared with our product and service teams. Since the problems you’re seeing seem to be recurring, your Account Manager is also a helpful partner to surface these patterns and work with you on options that may better support your processes, while still relying on the Support Team for day-to-day issues. Thank you again for taking the time to provide such thoughtful feedback and for being part of the Magaya community. ### 13. Very hard to use. Should be more simple and easy. **Rating:** 2.5/5.0 stars **Reviewed by:** Daniel A. | country manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Magaya Supply Chain?** Help to put order on all my files. All the info and files are in order from all our different countrie offices and agents. **What do you dislike about Magaya Supply Chain?** Very hard to use and understand. We need multiple support to understand and use the program. For the commercial team is very hard to make quotations. This shoud be simple. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Problems Magaya Solves & Benefits for Our Operations: Manual Quote Generation → Automated Pricing Problem: Creating complex storage/freight quotes manually is time-consuming and error-prone. Magaya Solution: Centralized rate management with custom templates. Benefit: 70% faster client quotes, zero calculation errors. Disconnected Communication → Unified Platform Problem: Tracking email threads with clients/partners causes delays. Benefit: All stakeholder comms + documents (like storage tariffs) in one place → 50% fewer follow-ups. Limited Visibility → Real-Time Tracking Problem: No live updates on container movements. Benefit: Proactive ETAs for clients → fewer delays like "demora chasis" fees ($1,500/day). Document Chaos → Digital Audit Trail Problem: Lost contracts affecting rates (e.g., "sin contrato celebrado" storage costs). Benefit: Secure contract/repository → avoid revenue leakage. Overall Impact: Cost Control: Accurate accessorial charge tracking (e.g., demurrage, storage fees). Client Trust: Professional quotes (like your Ensenada table) + real-time updates. Scalability: Handling complex moves (e.g., 20'/40'HC containers) without added staff **Official Response from Danya Rielly:** > Thank you for your honest feedback. We’re glad Magaya Supply Chain helps you keep files and information organized across offices and agents. We understand ease of use is critical, especially for quoting, and your Account Manager would be happy to review your team’s workflows. In many cases, we can configure features, templates, or shortcuts that simplify processes and reduce the need for repeated support. You can also explore free training videos, workflows, and guides anytime at help.magaya.com to help your team get even more comfortable with the system. ### 14. Robust system, but with user experience problems and data limitation. **Rating:** 4.0/5.0 stars **Reviewed by:** Rodrigo L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Magaya Supply Chain?** Magaya has a good number of features. We have a very specific operation, with several particularities and the system remains effective and reliable. As customers, we have a good support and assistance when we have a question, problem, commercial need or when we are simply looking for new ways to improve our operation. Additionally, it is a system that we use daily because it covers basically all needs of a freight forwarding company. **What do you dislike about Magaya Supply Chain?** Integrating Magaya with other systems has presented some challenges, particularly in data extraction and API connectivity. The performance can be slow with a growing database, and the use of SOAP adds complexity (they are using API rest for new customers). Implementation required more effort than expected, which impacted our initial timeline. Since go-live, system stability has improved, though sometimes we still face occasional access or performance issues. Certain process controls could be enhanced to reduce or avoid operational errors during the shipping workflow. In some cases, users are able to perform actions out of sequence or bypass key steps, which can lead to inconsistencies or delays. Stricter validations, required fields, and permission-based restrictions within Magaya would help ensure that processes are followed correctly from end to end, minimizing the risk of human error and improving overall efficiency. **What problems is Magaya Supply Chain solving and how is that benefiting you?** It provides us a way to maintain all of our operational needs. Bringing technology, efficiency, and reliability to the business. We have covered, inventory management, order fulfillment, packaging, and freight forwarding. **Official Response from Charlene Louis-Jacques:** > Thanks very much for taking the time to write a review. We're glad you're enjoying Magaya Supply Chain to manage your freight forwarding operation. We greatly appreciate your feedback. I have shared your comments with the appropriate teams. Improving our API capabilities is on our roadmap as we continuously strive to enhance our product offerings to better serve you. ### 15. Makes Organizing and Archiving Shipments Easy and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2026 **What do you like best about Magaya Supply Chain?** This feature is very helpful, as it makes organizing and archiving shipments much easier and more efficient. **What do you dislike about Magaya Supply Chain?** It freezes frequently, affecting productivity **What problems is Magaya Supply Chain solving and how is that benefiting you?** It allows me to keep shipment information up to date and efficiently generate all the necessary export documentation. ### 16. User-Friendly with Effective Inventory Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah R. **Reviewed Date:** February 09, 2026 **What do you like best about Magaya Supply Chain?** I find Magaya Supply Chain very friendly to use. I also appreciate how it manages shipments control and handles in and out warehouse and inventory management effectively. Additionally, I enjoy the cargo releases feature, which works particularly well. **What do you dislike about Magaya Supply Chain?** I find the issue with the Packing List frustrating. When I repack in the cargo releases, Magaya should give the option to print a packing list. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for shipments control, in and out warehouse management, and inventory management. It's user-friendly and excels at cargo releases. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear you’re finding Magaya Supply Chain user-friendly and that features like inventory management and cargo releases are working well for your operations. We also appreciate your feedback on the packing list during repack and will share this with our product team for consideration. Thanks again for being part of the Magaya community! ### 17. Essential Tool for Inventory Control **Rating:** 5.0/5.0 stars **Reviewed by:** YARLENY D. **Reviewed Date:** November 11, 2025 **What do you like best about Magaya Supply Chain?** I value the usefulness that Magaya Supply Chain has for my warehouse business. In particular, the inventory control is a feature that really works well and helps me keep everything under control. This tool has been consistently valuable in managing documents and optimizing my warehouse operations. I also appreciate this utility so much that I am willing to highly recommend it to a friend or colleague, giving it a score of 10 out of 10 in likelihood of recommendation. **What do you dislike about Magaya Supply Chain?** I don't like that the formats of Magaya Supply Chain cannot be easily adapted to the specific needs of my business. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for inventory control and document management, which improves efficiency in my warehouse business. **Official Response from Danya Rielly:** > Thank you for sharing such a thoughtful review and for the 10/10 recommendation! Wow, we truly appreciate it. It’s great to hear that Magaya Supply Chain has been a reliable tool for your inventory control and document management. Knowing it’s helping you keep your warehouse operations running smoothly means so much to us. I also appreciate you calling out the challenges with adapting formats to your specific needs. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product team. Thanks again for taking the time to share your experience and for being part of the Magaya community! ### 18. Efficient Warehousing with Minor Lagging Issues **Rating:** 3.5/5.0 stars **Reviewed by:** William K. **Reviewed Date:** November 11, 2025 **What do you like best about Magaya Supply Chain?** I like the ease of use of Magaya Supply Chain, which enhances the efficiency of our logistical operations. The user-friendly design makes it easy for employees to migrate and complete loads quickly, significantly contributing to smoother warehousing and trucking processes. The warehousing program within Magaya Supply Chain stands out as particularly beneficial, facilitating rapid task completion and seamless integration into our daily operations. **What do you dislike about Magaya Supply Chain?** I am frustrated by the lag that occurs at certain points of the day when using Magaya Supply Chain. This slowdown affects the overall efficiency of my operations as the system takes longer to process tasks. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for ease of use in logistical operations like warehousing and trucking, allowing my employees to migrate and complete loads quickly, enhancing operational efficiency. **Official Response from Danya Rielly:** > Thank you for sharing such a thoughtful review and for the 10/10 recommendation! Wow, we truly appreciate it. It’s great to hear that Magaya Supply Chain has been a reliable tool for your inventory control and document management. Knowing it’s helping you keep your warehouse operations running smoothly means so much to us. I also appreciate you calling out the challenges with adapting formats to your specific needs. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product team. Thanks again for taking the time to share your experience and for being part of the Magaya community! ### 19. Easy to Use, Help Is Always Within Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Beth O. | Executive director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Magaya Supply Chain?** Easy to use. Easy to get help when needed. **What do you dislike about Magaya Supply Chain?** There are some glitches in the system that need a bit of work. **What problems is Magaya Supply Chain solving and how is that benefiting you?** We are able to track our shipments which is a huge plus **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear you’re finding Magaya Supply Chain easy to use and that support is readily available when you need it, great to know shipment tracking is delivering value as well. We also appreciate your feedback about system glitches and will definitely share this with our product team for review. Thanks again for being part of the Magaya community! ### 20. User-Friendly and Quick Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer C. **Reviewed Date:** February 17, 2026 **What do you like best about Magaya Supply Chain?** I find Magaya Supply Chain easy to use and user-friendly. I also appreciate the warehouse receipts feature, which is very detailed. These aspects make it easier and faster for me, and the initial setup was quick and easy. **What do you dislike about Magaya Supply Chain?** Nothing **What problems is Magaya Supply Chain solving and how is that benefiting you?** I find Magaya Supply Chain makes my work more organized. It's easy to use, user-friendly, and the warehouse receipts are very detailed. It's easier and faster compared to CargoWise, with quick and easy setup. **Official Response from Danya Rielly:** > Thank you for your review! It truly is music to our ears to hear you’re finding Magaya Supply Chain easy to use and quick to set up, and that features like warehouse receipts are helping make your work more efficient and organized. We truly appreciate your feedback and thanks for being part of the Magaya community! ### 21. Magaya Integrates the Entire Logistics Process in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Magaya Supply Chain?** What people like most about the Magaya system is its ability to integrate the entire logistics process (warehouse, shipping, accounting and customs) into a single platform **What do you dislike about Magaya Supply Chain?** The need for manual data entry in certain processes, especially financial ones **What problems is Magaya Supply Chain solving and how is that benefiting you?** Logistics integrates freight transport, customs, and invoicing into a single platform. It benefits companies by automating processes, eliminating manual work, and offering traceability, which reduces costs and accelerates growth. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear that Magaya Supply Chain’s ability to bring your logistics processes into one platform is delivering value and helping drive efficiency and visibility. We also appreciate your feedback on manual data entry, especially in financial processes. That's something we are always on the hunt for ways to improve, and will share this with our product team as we continue to improve. Thanks again for being part of the Magaya community! ### 22. Friendly and Reliable Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. **Reviewed Date:** February 13, 2026 **What do you like best about Magaya Supply Chain?** I like how kind and reliable Magaya Supply Chain is. The billing function also seems excellent to me, as it allows multiple users to verify that everything is in order. Additionally, the initial setup was super easy and fast. **What do you dislike about Magaya Supply Chain?** nothing **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain to solve accounting problems. The billing works well, helping several users to verify that everything goes in order. **Official Response from Danya Rielly:** > Thank you for your wonderful 5-star review! We’re so delighted to hear that you’re finding Magaya Supply Chain reliable and easy to use, and that the billing functionality is helping your team stay accurate and aligned. We truly appreciate your feedback. Thanks for being part of the Magaya community! ### 23. Unified platform with accounting, but shipment search is hard to use **Rating:** 3.5/5.0 stars **Reviewed by:** LAUREN D. | IMPORT CLEARANCE, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Magaya Supply Chain?** That it optimizes 1 platform with accounting as opposed to separate accounting from TMS system **What do you dislike about Magaya Supply Chain?** The search function is very difficult to actually find your shipment **What problems is Magaya Supply Chain solving and how is that benefiting you?** Freight management optimization and tracking **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear the unified platform, including accounting, is helping streamline your freight management and tracking. We also appreciate your feedback on the search functionality and will share this with our product team as we continue to improve usability. Thanks again for being part of the Magaya community! ### 24. Magaya Streamlines Operations Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Heiver R. | Air Pricing Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Magaya Supply Chain?** Magaya is a good tool that helps with our operations **What do you dislike about Magaya Supply Chain?** sometimes close without any notice,... , **What problems is Magaya Supply Chain solving and how is that benefiting you?** they put a ticket and this is houw they solve. **Official Response from Danya Rielly:** > Thank you for taking the time to share your feedback with us. We’re glad to hear that Magaya is helping support your operations! If you're ever having issues with the software, don't hesitate to reach out to our Support Team or your Account Manager for help. ### 25. MY RELATIONSHIP WITH MAGAYA **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando Z. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Magaya Supply Chain?** Number of functions: I like that Magaya offers a very complete solution for managing the entire supply chain, from inventory control to shipping documentation and customs processes. Ease of integration: It has good capability to integrate with other systems like ERP or CRM, which helps information flow efficiently between departments. Frequency of use: It is a tool that can be used daily, ideal for companies that need constant control and monitoring of their logistics operations. Customer service: I highlight their support service, as it provides advice and training that facilitates the correct use of the system. **What do you dislike about Magaya Supply Chain?** Ease of use: Although it is a robust platform, its interface can be somewhat unintuitive at first. New users need time and training to become familiar with all the features. Ease of implementation: In some companies, especially if they do not have well-defined processes or previous experience with logistics software, the implementation can be somewhat complex and require constant technical advice. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya Supply Chain solves several common problems in the administrative and accounting management of a logistics or commercial company. Some of the main ones are: Disorganization in logistical and accounting information: Previously, data was scattered among Excel sheets, emails, or separate systems. Magaya centralizes everything on a single platform, which improves information traceability and prevents errors due to data duplication. Errors in billing and document control: Manual issuance of invoices or management of customs documents causes delays and errors. With Magaya, the creation of commercial and fiscal documents is automated, ensuring greater accuracy and legal compliance. Lack of visibility over inventory and logistical costs: Without an adequate tool, it is difficult to know how much stock there is, how much has been spent, or what the real cost of each operation is. Magaya provides real-time reports that allow informed decision-making and improve profitability. Disconnection between administrative and operational areas: Often, accounting and logistics are not well communicated. Thanks to process integration, Magaya connects both areas, ensuring that physical operations are aligned with accounting records. **Official Response from Danya Rielly:** > Thank you for your detailed review. We're thrilled to hear that Magaya Supply Chain has brought structure, visibility, and integration to your logistics and accounting operations, and that our support team has made a positive impact. We recognize your points about onboarding and implementation. While we aim to make the platform as intuitive as possible, we also know that getting the most out of robust software takes time and support. Your feedback is valuable as we continue enhancing the user experience and training resources. If there’s anything more we can do to support your team, your Account Manager is always here to help. ### 26. Effortless Cargo Management and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Ina A. | Account Executive **Reviewed Date:** January 30, 2026 **What do you like best about Magaya Supply Chain?** I like how easy it is to submit AES to customs and EDI to shipping lines with Magaya Supply Chain. The initial setup, which I did almost 18 years ago, was easy. **What do you dislike about Magaya Supply Chain?** nothing **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use Magaya Supply Chain for database management, customs clearance, EDI submission, invoicing, and recording customer details. It makes submitting AES to customs and EDI to shipping lines easy. **Official Response from Danya Rielly:** > Thank you for your wonderful 5-star review! We’re so glad to hear Magaya Supply Chain has been supporting your operations for so long and that features like AES and EDI submissions continue to make your workflows easier. We truly appreciate your continued trust. Genuine thanks for being part of the Magaya community! ### 27. A software that integrates your logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Melody Lassiel R. | Junior Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Magaya Supply Chain?** The simple way to manage our shipments in a good order, issue our transport documents and control our information in a easy way. **What do you dislike about Magaya Supply Chain?** I think an opportunity to improved is to get a easy setup for permissions for new users in a simplified way. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Upon today, we have found many solutions in Magaya, exploring sections and documents that helps us on specifics tasks. **Official Response from Danya Rielly:** > Thank you for sharing your experience with Magaya! We’re happy to hear that the platform makes it easy for your team to manage shipments, issue transport documents, and keep information organized. That’s exactly the kind of efficiency we aim to support! I appreciate you pointing out the opportunity to simplify permission setup for new users. That’s valuable feedback, and we’ll be sure to pass it along to our product team for consideration! ### 28. Excellence and optimization of processes and time **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald H. | Opertions manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2026 **What do you like best about Magaya Supply Chain?** Being able to have everything in one system, documentation, and everything related to the supply chain **What do you dislike about Magaya Supply Chain?** The lack of customization in transport documents since they cannot be easily personalized **What problems is Magaya Supply Chain solving and how is that benefiting you?** The problem it solves for us is to optimize time in a few steps, with a user-friendly system. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear that having everything in one system is helping you save time and streamline your processes. We also appreciate your feedback on transport document customization and will share it with our product team as we continue to improve. Thanks again for being part of the Magaya community! ### 29. Complete but Complex for Logistics Management **Rating:** 3.5/5.0 stars **Reviewed by:** Charles M. **Reviewed Date:** February 09, 2026 **What do you like best about Magaya Supply Chain?** I like that Magaya Supply Chain is very comprehensive. It covers all the key logistics processes and facilitates logistics management, which is really useful for maritime transport. **What do you dislike about Magaya Supply Chain?** I find that Magaya Supply Chain could be less complex and more intuitive. **What problems is Magaya Supply Chain solving and how is that benefiting you?** It allows to facilitate logistics management. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear that Magaya Supply Chain’s comprehensive functionality is helping support your logistics management. We also appreciate your feedback on complexity and intuitiveness, and will share this with our product team as we continue to improve the user experience. Thanks again for being part of the Magaya community! ### 30. Magaya: Easy to Use with Always-Helpful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley F. | documentation, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Magaya Supply Chain?** Magaya is very easy to use. Customer support is always helpful **What do you dislike about Magaya Supply Chain?** I dislike that in order for us to get updates we have to be on the cloud **What problems is Magaya Supply Chain solving and how is that benefiting you?** We currently do not have any issues other than we do not get updates because we arent on the cloud **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear you’re finding Magaya easy to use and that our customer support has been helpful. We also appreciate your feedback regarding updates and the cloud. We’ll share this with our team for consideration as we continue to improve the experience. Thanks again for being part of the Magaya community! ### 31. Comprehensive, User-Friendly Software That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Magaya Supply Chain?** Comprehensive, user-friendly software that’s easy to navigate and use. **What do you dislike about Magaya Supply Chain?** The system can feel a bit clunky at times, especially in day-to-day use. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya Supply Chain is a single system with multiple functional uses. We use it for export documentation creation, FTZ, and container tracking capabilities. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear you find Magaya Supply Chain comprehensive, user-friendly, and valuable across multiple functions like export documentation and tracking. We also appreciate your feedback about the system feeling clunky at times and will share this with our product team for continued improvements. Thanks again for being part of the Magaya community! ### 32. The system that makes my job easy every time. **Rating:** 5.0/5.0 stars **Reviewed by:** Ileana C. | Administracion y contabilidad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Magaya Supply Chain?** her ease of working and having each of my shipments o the ease of saving all my information for each of the jobsrganized **What do you dislike about Magaya Supply Chain?** I like everything; I have no complaints or negative comments about it **What problems is Magaya Supply Chain solving and how is that benefiting you?** Saving the information and retrieving it is very easy, even by searching for it. **Official Response from Danya Rielly:** > Thank you so much for your kind words! We’re thrilled to hear that Magaya Supply Chain makes your job easier and helps you stay organized. It’s wonderful to know the system’s ease of use and data accessibility are making a positive impact on your work. We truly appreciate your support and are glad Magaya is meeting your needs! ### 33. Container management without data loss to bill with confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Magaya Supply Chain?** It helps me manage my container movements and thus I don't lose data for processing invoices to clients. **What do you dislike about Magaya Supply Chain?** A bit complicated to understand the system when starting to use it. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Manage inventory better in warehouses and inventory movement in and out. **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear Magaya Supply Chain is helping you manage container movements and maintain accurate data for invoicing with confidence. We also appreciate your feedback on the learning curve when getting started and will share this with our product team as we continue to improve the onboarding experience. Help.magaya.com is a great resource for training and product information! Thanks again for being part of the Magaya community! ### 34. Magaya makes my work more efficient and organized **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda Q. | Administration and finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Magaya Supply Chain?** Its ease of finding and storing documents and information in an organized manner **What do you dislike about Magaya Supply Chain?** I actually find it very easy, it's not complicated at all. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I use it to keep my work information organized; I use it because it makes work easier and faster. **Official Response from Danya Rielly:** > Thank you so much for your kind words! We’re thrilled to hear that Magaya Supply Chain is helping you stay organized and work more efficiently. It’s great to know the system feels intuitive and easy to use. We truly appreciate you taking the time to share your positive experience! ### 35. It is a very comprehensive software, one of the best on the market currently. **Rating:** 5.0/5.0 stars **Reviewed by:** Lowesky O. | ASOCUADO DE TRAFICO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Magaya Supply Chain?** Ease of use, integration with freight agents through the same system which allows you to connect and manage documentation more easily. **What do you dislike about Magaya Supply Chain?** I have no complaints about this system, it is not perfect but it works very well. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I like the software **Official Response from Yessenia Valente:** > Thank you for your opinion, Lowesky! We are glad to know that you find our software easy to use and useful for integration with freight agents. We appreciate your honesty and are happy that the system is working well for you. ### 36. It is very functional but not very user-friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Mercy Vasquez . | GERENTE DE TRAFICO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Magaya Supply Chain?** What is complete in accounting and what can I send through it up to emails **What do you dislike about Magaya Supply Chain?** Do not keep documents after 5 years, do not keep change history for all users. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Do not save files after 5 years, when more than one user is processing invoices it creates conflicts that cause skips in the invoices. Sometimes it's difficult to connect or for the access pin to arrive on the mobile. Mobile assistance is slow in its response time. When a shipment is being created, it gets deleted. **Official Response from Danya Rielly:** > Thank you for your detailed comments. We are glad to know that Magaya Supply Chain meets your accounting needs and supports communication. For the challenges you have mentioned, your Account Manager can work with you to review your processes, explore possible solutions, and share your feedback with our product team for future improvements. ### 37. The comprehensive platform for logistics management **Rating:** 5.0/5.0 stars **Reviewed by:** Johansi S. | warehouse clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Magaya Supply Chain?** What stands out most about Magaya Supply Chain is its ability to be a comprehensive and modular solution. Rather than just software for a specific task, Magaya offers a complete platform that centralizes almost all supply chain operations in one place. This eliminates the need for multiple programs and the tedious task of duplicating data. **What do you dislike about Magaya Supply Chain?** The price of a comprehensive solution like Magaya, especially with all the modules and customizations, could be high for small and medium-sized businesses or for those with limited budgets. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Tasks such as document creation, invoice management, and shipment tracking are often performed manually, which is time-consuming, prone to human error, and delays operations. **Official Response from Danya Rielly:** > Thank you for highlighting the value of having a centralized, modular platform. We understand budget can be a consideration, especially for smaller businesses, and that’s why your Account Manager is always available to discuss ways to tailor our solutions to your needs. ### 38. Useful, But Not Suitable for Air or Road Shipments **Rating:** 3.0/5.0 stars **Reviewed by:** Corinne L. | France Business Excellence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Magaya Supply Chain?** This tool is Easy of use and easy for newcomers to work with **What do you dislike about Magaya Supply Chain?** It is not appropriate for air shipment & road **What problems is Magaya Supply Chain solving and how is that benefiting you?** Allows to do the FMC filing and to share ocean freight rates across the whole group **Official Response from Danya Rielly:** > Thank you for sharing your feedback! We’re glad to hear you find Magaya Supply Chain easy to use and helpful for ocean freight operations. Please don’t hesitate to reach out to your Account Manager, who can explore solutions to meet your needs across all modes and also share your input about road and air with our product team. ### 39. Robust and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Guillermo P. | Analista de Sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Magaya Supply Chain?** Its ability to integrate and automate the entire logistics process, from inventory management to purchase and sales orders. Intuitive interface and ability to customize reports. **What do you dislike about Magaya Supply Chain?** The learning curve can be a bit steep for new users due to the breadth of functionalities it offers. **What problems is Magaya Supply Chain solving and how is that benefiting you?** We had problems with the API, and they helped us. This helped us to bulk load many products as purchase orders and automatically create warehouse receipts. **Official Response from Danya Rielly:** > Thank you for sharing your experience! We’re glad to hear you’re benefiting from the automation, integrations, and customization Magaya Supply Chain offers. For new users, we highly recommend exploring help.magaya.com — it’s packed with free training videos, workflows, and guides to help shorten the learning curve and get the most out of your system. Your Account Manager is also always available to assist with any questions or custom needs. ### 40. Excellent for logistics, but limited in customization and somewhat expensive. **Rating:** 4.0/5.0 stars **Reviewed by:** Miguel V. | Gerente de IT, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Magaya Supply Chain?** The software is very good for what it is designed for in the field of logistics. **What do you dislike about Magaya Supply Chain?** The lack of personalization (Localization) for some countries, and the costs. **What problems is Magaya Supply Chain solving and how is that benefiting you?** The entire operational and commercial part of the logistics company. **Official Response from Danya Rielly:** > Thank you for your thoughtful review. We’re glad to hear that Magaya Supply Chain is supporting your logistics operations effectively. We also appreciate your feedback regarding localization and cost. Insights like yours help us continue improving our solutions for customers around the world. If you’d like to explore options or share more details about your needs, your Account Manager is a great resource to discuss potential solutions and ensure your feedback reaches the right teams. ### 41. Experience on magaya **Rating:** 4.0/5.0 stars **Reviewed by:** rashid s. | Supply chain Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Magaya Supply Chain?** We use the software on day to day basis and I am currently analysing how to efficiently use the software for the company. It is very interesting and has a lot of features once you get to know how it works. The software is dynamic and can be customized as per our usage. **What do you dislike about Magaya Supply Chain?** Need a dashboard to get a summary of whats going on. And communication with Magaya sales rep should be improved. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Time Unified view **Official Response from Danya Rielly:** > We're pleased to hear that you are finding Magaya Supply Chain to be flexible and feature-rich! Thank you for sharing your valuable feedback. ### 42. Magaya as the Core of Our Logistics Operation: A Real Experience of Transformation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Magaya Supply Chain?** What I like most about Magaya Supply Chain is its ability to integrate all logistics processes into a single platform. The visibility it provides over cargo from origin to final destination is exceptional. Additionally, the user interface is intuitive, which makes staff training much easier. The automation tools save time on repetitive tasks and significantly reduce manual errors. I also appreciate the ability to connect it with other systems through its API, which has allowed us to adapt it seamlessly to our operations. **What do you dislike about Magaya Supply Chain?** What I dislike the most is that some updates can temporarily affect overall system performance, causing slowdowns in certain features. Also, customizing reports sometimes requires specialized technical support, which can delay internal processes. While the platform is robust, the initial learning curve can be steep for users without prior experience in logistics systems. It would also be ideal to have more flexibility in user permissions, especially in environments with multiple departments and hierarchical roles. **What problems is Magaya Supply Chain solving and how is that benefiting you?** One of the main issues we've identified with Magaya Supply Chain is system slowness during certain operations, especially after updates or when handling large volumes of data. There can also be challenges integrating with external services, which sometimes affects the user experience. Despite these challenges, as a support provider, this benefits me by allowing me to gain experience in solving complex incidents, improve my performance analysis skills, and develop tailored solutions for clients. Each case is also an opportunity to strengthen client relationships and demonstrate the value of specialized technical support. **Official Response from Danya Rielly:** > Thank you for sharing such a thoughtful and detailed review. We're especially glad to hear how Magaya Supply Chain has become the core of your logistics operations. Your success with visibility, automation, and integration is exactly what we aim to deliver. We also appreciate your candid input on performance and reporting flexibility. We’re always working to improve and will share your feedback with our product team. Your role as a support provider is critical, and we’re grateful to be part of your journey as you grow your expertise and build strong relationships with your clients. ### 43. Total Integration of Operations and Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto P. | Contabilidad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Magaya Supply Chain?** That all operations, accounting, and logistics can be integrated **What do you dislike about Magaya Supply Chain?** At the moment there are no comments, everything is fine. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Everything is in a single system **Official Response from Danya Rielly:** > Thank you for the 5-star review! ### 44. I find the system user-friendly, It's easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra R. | FLOOR MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Magaya Supply Chain?** Magaya have a nice look, I like the colors, Everything is easy to find, and you can use a lot of filters **What do you dislike about Magaya Supply Chain?** Sometimes take a little longer to load all the orders. **What problems is Magaya Supply Chain solving and how is that benefiting you?** Magaya Supply Chain can give me quickly reports, automatic reports and invoicing are so much better now. It really helps that you can have all the details at once. **Official Response from Danya Rielly:** > Thank you for your kind words! We’re so glad the filters and reporting tools are helping you find the data you need more quickly. We appreciate your feedback on load times. If that becomes a recurring challenge, your Account Manager is a great resource to help find solutions that meet your needs and to make sure feedback is surfaced to the appropriate teams. Thanks again for sharing your experience! ### 45. Intuitive and Friendly, Ideal for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Alfredo J. | Area de sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Magaya Supply Chain?** That is quite intuitive and user-friendly, easy to use and understand **What do you dislike about Magaya Supply Chain?** support is very slow most of the time **What problems is Magaya Supply Chain solving and how is that benefiting you?** Inventory control **Official Response from Danya Rielly:** > Thank you for sharing your feedback! We’re glad to hear that you find Magaya intuitive and easy to use. That means a lot to us. I’m sorry to hear that support has felt slow at times. We appreciate you calling this out, and we’ll be sure to share your feedback with our service leaders. If this becomes a recurring issue, your Account Manager is also a great partner to help surface these concerns and make sure you’re getting the level of responsiveness you need, while still relying on the Support Team for day-to-day help. ### 46. My experience with Magaya **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar B. | Gerente de pago a proveedores Internacionales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Magaya Supply Chain?** It is a program that is easy to implement, which I use every day. It is very easy once you know how to use it. I use it in the administrative part for various functions. Its integration with Excel makes my work easier as it helps me export what I do to the Magaya program. **What do you dislike about Magaya Supply Chain?** Customer support is a bit slow in answering calls to provide assistance. **What problems is Magaya Supply Chain solving and how is that benefiting you?** I don't have any problem **Official Response from Danya Rielly:** > Thank you for sharing your experience with Magaya Supply Chain. We are glad to know that the integration with Excel makes your work easier and that the system is part of your daily routine. We apologize for any delay you may have experienced with support. Your Account Manager can help expedite assistance when you need it. ### 47. a-z solution **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina L. | export coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Magaya Supply Chain?** I have been using Magaya for over 15 years, it has helped me tremedously in being efficient at my job. It has the capability of completing a shipment from a-z and many useful documents to select from. Very user friendly. **What do you dislike about Magaya Supply Chain?** the cost is getting a bit high. other than that nothing **What problems is Magaya Supply Chain solving and how is that benefiting you?** It benefits us with our new inventory customer. We enter inventory based on PO we received and release based on customers needs **Official Response from Danya Rielly:** > Thank you so much for your long-time support and for such a thoughtful review! It means a lot to hear that Magaya has helped you stay efficient over the years and continues to support your end-to-end shipment and inventory processes. We appreciate your feedback on cost and understand how important it is to balance value with investment. If you haven’t already, your Account Manager would be happy to explore options that align with your current needs. Thanks again for being part of the Magaya community for over 15 years! ### 48. Excellent Quoting Options Make This a Standout Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Juan pablo s. | pricing sea, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Magaya Supply Chain?** The facility for quote the differents options **What do you dislike about Magaya Supply Chain?** I like all your interface and management **What problems is Magaya Supply Chain solving and how is that benefiting you?** the ease of entering predetermined cost data **Official Response from Danya Rielly:** > Thank you for your kind words! We’re thrilled to hear that you enjoy Magaya Supply Chain’s quoting features and find the interface easy to work with. It’s great to know the system is helping streamline your cost management. Your support means a lot to us! ### 49. User-Friendly But Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Magaya Supply Chain?** CONTROL ON INVENTORY, INVOICES AND PERFORMANCE **What do you dislike about Magaya Supply Chain?** PRICE IS EXPENSIVE COMPARED TO OTHER SOLUTIONS **What problems is Magaya Supply Chain solving and how is that benefiting you?** INVENTORY MANAGEMENT, INVOICES TO CUSTOMERS **Official Response from Danya Rielly:** > Thank you for your review! We’re glad to hear Magaya Supply Chain is helping you maintain control over inventory, invoicing, and performance. We also appreciate your feedback regarding pricing and will share it with our leadership team as we continue to evaluate how we deliver value to our customers. Thanks again for being part of the Magaya community! ### 50. User-Friendly Software, But Pricing Is Too High **Rating:** 3.5/5.0 stars **Reviewed by:** Gerardo A. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Magaya Supply Chain?** User Friendly Software, fast deployment. **What do you dislike about Magaya Supply Chain?** Pricing is too high, features should be enabled by subscription not as an entire suite **What problems is Magaya Supply Chain solving and how is that benefiting you?** Inventory control **Official Response from Danya Rielly:** > Thank you for taking the time to share your feedback. We’re happy to know you find Magaya Supply Chain user-friendly and appreciate its fast deployment. Your comments about pricing and subscription flexibility are valuable, and we’ll be sure to share them with our product and pricing teams. If you’d like to discuss options or provide more context, your Account Manager is an excellent resource to explore solutions that best fit your business needs. ## Magaya Supply Chain Discussions - [What is the future of Magaya?](https://www.g2.com/discussions/30687-what-is-the-future-of-magaya) - 1 comment, 1 upvote - [Because if Logistico is from Magaya, we cannot have access to Magaya to control that our clients hav](https://www.g2.com/discussions/13891-because-if-logistico-is-from-magaya-we-cannot-have-access-to-magaya-to-control-that-our-clients-hav) - 1 comment, 1 upvote - [When is the customs module expected to be release for customs brokerage?](https://www.g2.com/discussions/13785-when-is-the-customs-module-expected-to-be-release-for-customs-brokerage) - 1 comment, 1 upvote - [how do I integrate Magaya Database with Micososot BI?](https://www.g2.com/discussions/13658-how-do-i-integrate-magaya-database-with-micososot-bi) - 1 comment, 1 upvote - [What is your experience with Magaya Supply Chain for logistics management, and what features do you rely on?](https://www.g2.com/discussions/what-is-your-experience-with-magaya-supply-chain-for-logistics-management-and-what-features-do-you-rely-on) - 1 comment - [View Magaya Supply Chain pricing details and edition comparison](https://www.g2.com/products/magaya-supply-chain/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A03%3A06+-0500&secure%5Bsession_id%5D=79a9e75e-35aa-49d1-b537-d89647c55fc6&secure%5Btoken%5D=dc99260501da555a4819c7e1d84023500bb819bd86c9d986a7d23d734b9364c3&format=llm_user) ## Magaya Supply Chain Integrations - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Windows 8](https://www.g2.com/products/windows-8/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) ## Magaya Supply Chain Features **Analytics** - Business Reporting - Supply Chain Planning - Status Tracking - Real-Time Data **Carrier Management** - Carrier Information - Evaluation - Performance **Supply Chain Operations** - Warehousing - Transportation - Inventory Management - Customer Experience Management - Client Management - AI Copilot - Workflow Management - Communications Management - Fleet Management - Rate Management - Contact Management - Returns Management - Warehouse Management - Document Management - Transportation Management - Dock Management - Shipping Management - Barcode/Label Management **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Warehouse Management ** - Audit Trail - Procurement Management - Supplier Management - Inventory Management - Compliance Management - Purchase Order Management - Audit Management - Invoice Management - Multi-Channel Management - Workflow Management - User Management - Logistics Management - Returns Management - Order Management - Warehouse Management - Sourcing Management - Import/Export Management - Document Management - Shipping Management - Transportation Management **Freight Modes** - Definitions - Pricing - Selection - Route Optimization **Customer Management** - Customer Portal - Visibility - Billing **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Sales Forecasting - Third-Party Integrations **Logistics** - Cross Docking - Receiving - Pick & Pack **Additional Functionality** - Customer Database - Search/Filter - Barcode/Ticket Scanning - Order Fulfillment - API - Collaboration Tools - Purchasing & Receiving - Reporting/Analytics - Bills of Material - Accounting - Third-Party Integrations - EDI - Inventory Optimization - Multi-Location - Activity Dashboard - Customizable Reports - AI Copilot - Alerts/Notifications - Quotes/Estimates - Generative AI **Customer Management** - Customer Portal - Quotes - Documents **Analytics** - KPIs - Dashboards - Custom Reports **Warehousing** - Locations - Multi-Warehouse - Third-Party **Analytics** - Worker performance - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Additional Functionality** - Local Forwarders - Reporting & Statistics - EDI - Shipping Labels - Rate Management - Document Management - Invoice Management - Activity Dashboard - Waybills - LTL/Shared Truckload - For Freight Operations - Generative AI - Delivery Tracking - Inventory Management - API - Shipping Management - Accounting - International Forwarders - Warehouse Management - Shipment Tracking - 3PL Management - Dispatch Management - Transportation Management - Fleet Management - Third-Party Integrations - AI Copilot - Real-Time Notifications - Truckload Management - Scheduling - Customer Management - Import/Export Management - Quotes/Estimates - Order Management **Additional Functionality** - Inventory Control - Barcode/Ticket Scanning - EDI - Billing & Invoicing - Reporting/Analytics - Quality Control - Order Fulfillment - AI/Machine Learning - Route Optimization - Drag & Drop - Business Process Automation - Demand Forecasting - Generative AI - Third-Party Integration - Alerts/Notifications - For 3PLs **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Inventory Management** - Customer Portal - Cycle Counting **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **HR** - Workflow Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - 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