You are not tied down to using one model. You get a lot of value for what you pay for. The team is really good and being responsive to feature requests. I use it every day. Its really easy to use compared to other tools. I also really like the ability to have teams and enterprise controls. Review collected by and hosted on G2.com.
With the rapid pace of develop comes bugs. There is a few bugs here any there but most of them are fixed quickly. Review collected by and hosted on G2.com.
