I'm happy with the MaestroQA. It has an excellent service that helps not only me but also other people who are using this. It helps to check the tickets we worked which guide us to have outstanding work outcome. Review collected by and hosted on G2.com.

On the other hand, the cons side of this app is making people more comfortable with work. It makes them complacent with the job handling and sometimes causes them to overlook the other things in the work. Review collected by and hosted on G2.com.

The one thing that I love the most ia how easy Macros can be created to provide feedback to each of my team members. As well, Maestro allows me to see all the scores, current and past, with very dinamyc graphics, charts and very detailed information and filters! It's simply the best tool I've used to get feedback to my team Review collected by and hosted on G2.com.

The only downside that I did not love that much, is that some reports are not easily found and need to be searched for a couple of times, but once you find the route, it's very easy to work around it Review collected by and hosted on G2.com.

It's easy to organise teams per groups. The customer support is excellent. Review collected by and hosted on G2.com.

The reporting part could be improved. Option to customize coaching points reports would be great. Review collected by and hosted on G2.com.

the structure of the scores you get it comes very complete having a small feedback and adding the call to the score Review collected by and hosted on G2.com.

there is not really anything I dislike i am very comfortable with it Review collected by and hosted on G2.com.

It gives me a great snapshot of what is happening on a daily basis. Review collected by and hosted on G2.com.

Sometimes it has a hard time finding appropriate calls to grade Review collected by and hosted on G2.com.

It's helpful to track and review performances and goals and share progress between managers and team members. It allows everyone to record input and even has handy things like a way to appeal grades and have everything tracked. Review collected by and hosted on G2.com.

Sometimes the UI feels simple/out dated, it would be nice to be able to have the page pagination at the bottom and top so one doesn't have to scroll constantly. Being able to change the colors or theme would be great too! Review collected by and hosted on G2.com.

Easy useinterface, coaching/feedback can be provided, real time score gets updated. Review collected by and hosted on G2.com.

Screen recording function is not available Review collected by and hosted on G2.com.

User interface is quite interesting, user freindly Review collected by and hosted on G2.com.

screen recording option is not available. Review collected by and hosted on G2.com.

It gives detailed knowledge of what areas we should work upon and what mistakes we are making and this gives us motivation and makes me work harder each day at work. Review collected by and hosted on G2.com.

Sometimes it gives us pressure when our scores are down Review collected by and hosted on G2.com.

Maestro helps us to check or to see our scores in every cases that we're handling and even a kid can use this because it's very user friendly. I can see what I need to work on especially on our QA Score. Review collected by and hosted on G2.com.

I don't dislike any part of MaestroQA because it very easy to use and the design is pleasing to eyes especially it's color. I really love it. I don't find any negative from MaestroQA. Review collected by and hosted on G2.com.