--- title: Macaw Agency Management System Reviews meta\_title: 'Macaw Agency Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Macaw Agency Management System works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Macaw Agency Management System Reviews & Product Details Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents. The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible. Macaw has a built-in Document Manager, a built-in Analytics Engine and ready adapters for many inter-connected utilities like Payment gateways, Automated email marketing tools and Telephony providers. * * * Seller [Nest Innovative Solutions](https://www.g2.com/sellers/nest-innovative-solutions) Discussions [Macaw Agency Management System Community](https://www.g2.com/products/macaw-agency-management-system/discuss) Languages Supported English Overview by Pradipta Pandit (CEO and co-founder at Nest Innovative Solutions) Show More ## Top-Rated Alternatives [ ![Applied Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Applied Epic") Applied Epic 4.4/5(1,800) ](https://www.g2.com/products/applied-epic/reviews) [ ![AMS360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMS360") AMS360 4.3/5(968) ](https://www.g2.com/products/ams360/reviews) [ ![QQCatalyst](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QQCatalyst") QQCatalyst 4.4/5(671) ](https://www.g2.com/products/qqcatalyst/reviews) [ View All Alternatives ](https://www.g2.com/products/macaw-agency-management-system/competitors/alternatives) ## User Insights Average based on 18 real user reviews. [Log in to unlock pricing and user insights](/login) TG Tj G. Small-Business (50 or fewer emp.) 9/27/2018 "Good agency management system " 4/5 What do you like best about Macaw Agency Management System? Cloud based system with good stable company, self configuration ability and backed by a good support system. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? Initial configuration bugs and policy views are not complete or accurate in some cases. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? Cloud AMS allows distributed workforce. Outsourced solutions allow for no internal IT. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FL Frank L. Small-Business (50 or fewer emp.) 9/26/2018 "I use Mcaw on a daily basis. I use it for obtaining info and inputing info." 1/5 What do you like best about Macaw Agency Management System? At this time it is thebest and only way to obtain client info. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? It is not easy to access the in nfo I need. Its also not mobile friendly. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? Correspondance notes and limited client info. Review collected by and hosted on G2.com. Show More Response from Pradipta Pandit of Macaw Agency Management System [Editedit](https://www.g2.com/survey_responses/macaw-agency-management-system-review-896280/official_response/edit) Hi Frank, could you try using from mobile again? With the new release you should be able to use it better. Regards, Nest team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 9/26/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy to use when there aren't system issues " 3.5/5 What do you like best about Macaw Agency Management System? Look of navigation bar on the left is clean looking, making it easy to use and find options. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? Document view buttons are too close together. Viewing, deleting buttons are too close together. Also difficult to tell whether docs are visible or not. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? Customization of reports, Storage of data/documents all in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 8/2/2018 "it is not bad now I'm sure you can do a lot with this but there is lack of training " 3.5/5 What do you like best about Macaw Agency Management System? the abaility to access MACAW from anywhere Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? coying and base notice in the system and not being able to recored the email i send to client Review collected by and hosted on G2.com. Recommendations to others considering Macaw Agency Management System: sure Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? nothing so far i'm hopping Macaw will improve a lot so i can be able to filter & searck much quicker Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 9/25/2018 "Macaw Review" 3.5/5 What do you like best about Macaw Agency Management System? Everything is in one system and that we have historical data all in one system. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? Needs to be more user friendly for employees and clients; which we are in the process of doing. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? We had 2 different softwares and now we have combined everything into one software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Liset F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liset F.") LF Liset F. Investigative Assistant Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 12/19/2017 "Really great system" 5/5 What do you like best about Macaw Agency Management System? The live training the provide in their system Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? I cant find anything wrong with this one Review collected by and hosted on G2.com. Recommendations to others considering Macaw Agency Management System: I recommend it because it is easy to use and fast. They have 24 hours of support if you ever need help. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? I used it in the office of am independent insurance agent with software for insurance claims Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Renata K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renata K.") RK Renata K. Business Analyst II, Medicare & SNP Product Insurance Enterprise (\> 1000 emp.) 11/15/2017 "Macaw Agency Management System" 5/5 What do you like best about Macaw Agency Management System? User friendly experience and reliable yields. They connect and automate the entire insurance distribution channels. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? There is room for improvement within the navigation portals. Doesn't give a fair advantage when it comes to competitors and their positives versus ours. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? The challenges faced in our insurance industry - this provided innovative solutions designed to help my company thrive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Janet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janet S.") JS Janet S. Owner Insurance Mid-Market (51-1000 emp.) 10/24/2017 "Lot's of potential, but can be glitchy" 2.5/5 What do you like best about Macaw Agency Management System? Macaw is letting us overhaul our antiquated management system and bring it into the 21st century. Review collected by and hosted on G2.com. What do you dislike about Macaw Agency Management System? Our systems are complicated, and Macaw needs lots of testing. Review collected by and hosted on G2.com. What problems is Macaw Agency Management System solving and how is that benefiting you? Our clients will be able to go online and purchase products and manage their accounts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Macaw Agency Management System? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Macaw Agency Management System ](https://www.g2.com/products/macaw-agency-management-system/discussions/new) GU Guest User What is Macaw Agency Management System used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-macaw-agency-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/macaw-agency-management-system/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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