Rishika S.
RS
Rishika S.
Python Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Smart, Scalable, and Best Document Management."
4/5
What do you like best about M-Files?

M-Files stands out to me because it relies on metadata-driven functionalities to handle documents. M-Files’ metadata search capability lets me retrieve documents instantly in less than a second regardless of their folder placement which saves me time and effort. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M-Files functions as a strong platform but has multiple aspects that need enhancement. New users often find the user interface overwhelming at first interaction. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"M-Files Means: Time Efficiency!"
4.5/5
What do you like best about M-Files?

I appreciate how seamlessly the system integrates with our daily processes and how quickly it allows us to retrieve important information. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Some configuration options feel overly technical and certain features require additional guidance before they can be used effectively. Review collected by and hosted on G2.com.

WL
William L.
Design Engineer Director
Small-Business (50 or fewer emp.)
"The best way to store, organize and maintain company documents."
5/5
What do you like best about M-Files?

M-Files is an innovative tool for documents and file management that every company or business should have. M-Files has allowed us to work in a more organized way with the storage and order of electronic documents.

Thanks to M-Files we have improved productivity in the company as it is a tool that provides secure and controlled access to documents and files anywhere and anytime. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M-Files requires a robust and well-maintained IT infrastructure in order to work efficiently, so it is necessary to have trained personnel for it. Review collected by and hosted on G2.com.

Verified User in Consulting
IC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Keep it simple"
4/5
What do you like best about M-Files?

There are many things I like about M-Files. First of all, it's all features and configurations available. It let us manage and configure it according to our needs. But be sure to not over-customize it, because it can lower your performance at a certain point.

With all complementary modules (such as Compliance Kit, OCR, AINO), it's a powerful tool that can help you to automate processes and workflows. It's easy to use with a minimal traning. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Many things I don't like about M-Files right now is the descrepencies between different versions of M-Files available. If you are used to work with the Desktop version and made several customatization, it may not be compatible with the new desktop version. Even with the New Desktop version, you can perform some actions that are not available with the web version.

But M-Files team is working hard and still reduce those discrepencies. It might be solve within a year. Review collected by and hosted on G2.com.

Jari N.
JN
Jari N.
Specialist
Mid-Market (51-1000 emp.)
"Versatile Platform with Unlimited Metadata Options"
4.5/5
What do you like best about M-Files?

It is versatile and it has unlimited options for metadata. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

By time it can get complex and you need have good documentation about changes. Review collected by and hosted on G2.com.

LA
Logan A.
Cloud Solution Architect
Enterprise (> 1000 emp.)
"Smooth transition from legacy repository to M-Files"
4/5
What do you like best about M-Files?

We used M-Files during our large-scale cloud migration project for a financial service client. The best part of M-Files was how it helped us clarify and retrieve technical documentation quickly using metadata like environment type, region and migration status. We did not have to rely on chaotic files, naming or folder hierarchies. We also integrated M-Files with Microsoft teams which allowed our compliance team to access the latest specs or audit reports without switching tools. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Despite the powerful metadata system, the initial metadata set up was time consuming, especially when dealing with highly regulated data. We had to carefully planned access levels, workflows, and custom fields which required multiple workshop and admin hours. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Efficient Organization, But Interface Requires Adaptation"
4/5
What do you like best about M-Files?

It is quite interesting the way in which documents can be organized, facilitating access and management, especially in contexts where there are thousands of files. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Initially, the interface is not very user-friendly, requiring prior knowledge and training. Review collected by and hosted on G2.com.

ST
Sarah T.
Operations Specialist
Mid-Market (51-1000 emp.)
"Powerful tool for case file versioning and access control."
5/5
What do you like best about M-Files?

What I appreciate most was M-Files granular permission control and versioning. Each document was tagged with metadata like client name, case number and matter type. This made it effortless to filter and locate any files, even under tight deadline. We have also automated document approval workflow. We contacted their customer support for help when setting up custom case templates and metadata definitions. Their support team was highly responsive and had prior experience supporting clients, which made the setup quick and relevant. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

While the desktop client works well, the web interface felt slightly slower when dealing with large PDF bundles, which we frequently use in our work. Another improvement would be a tighter integration with our billing system, as document access log could potentially help track billable hours. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Seamless Integration"
4/5
What do you like best about M-Files?

M Files is easy to use, and the user interface is very friendly which in turn helps in any issues while using the application. It's also been very easy to integrate into our company eco system Review collected by and hosted on G2.com.

What do you dislike about M-Files?

M files have very few issues, the only issue i could complain about is maybe the high prices it has which in turn makes it a difficult option however it is worth the price. Review collected by and hosted on G2.com.

Ritesh D.
RD
Ritesh D.
Entrepreneurship
Small-Business (50 or fewer emp.)
"Great 1st impressions at M-Files- smart solutions and a supportive team"
5/5
What do you like best about M-Files?

what really stand out at m-files is thr smart take on ducment mngmt, its intuitive & makes staying organised so much easier. Also, having a friendly and suportive team around really helps you feel welcomed and motivated from day 1. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

so far everything is going relly well and i havent come across anyhting that I would consider a downside yet. The weather is good, the people are great. the team is awesome. we have full freedom of the way we work. we just need to keep ti profesional. And thats understandable. Review collected by and hosted on G2.com.

Response from Ana Hasbun of M-Files

Thank you for your review on G2.com. We're thrilled to hear that you find M-Files' smart document management intuitive and helpful for staying organized. It's also wonderful to know that our supportive team has made you feel welcomed and motivated from day one. We're glad everything is going well for you so far. Your positive feedback is greatly appreciated!

Best regards,

The M-Files Team