IG
Ivymary G.
Learning and Development Manager
Education Management
Enterprise (> 1000 emp.)
"Powerful Search and Intuitive Interface Make M-Files Stand Out"
5/5
What do you like best about M-Files?

I love how the search button performs very powerfully. One needs only to enter a keyword and the results comes out. The user interface is also very intuitive. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I have nothing to dislike about M-Files. It has been working well. Review collected by and hosted on G2.com.

UK
Utkarsh K.
Project Manager
International Trade and Development
Enterprise (> 1000 emp.)
"Intelligent Document Management to keep workflows in sync"
4.5/5
What do you like best about M-Files?

We at BSI, deal with a wide range of structured and unstructured documents like policy drafts and technical guidance. M-Files now helps us manage, access and govern this content across multiple workstreams. The ability to find and organise data based on metadata is a game-changer. IT saves time, reduces duplication and helps maintain a consistent structure across projects. Its quite easy to use and customer support is quite helpful in helping with early setup and implementation. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The benefits are great, but the UI is slightly old school, its functional but not always user friendly. It does take time to setup metadata schemas correctly. Review collected by and hosted on G2.com.

MA
Meghana Madhwapathi A.
Software Developer
Enterprise (> 1000 emp.)
"Intuitive Document Management with Seamless Outlook Integration"
4/5
What do you like best about M-Files?

Very intuitive once get understand the structure. Easy to find documents without the hassle for exact folder paths. Version control and permission management is also one of its strong points. Good integration to Outlook. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The setup initially especially as new user is bit difficult at least for me. Large files take some time sync between cloud and local. Review collected by and hosted on G2.com.

JA
Joseph A.
Private Wealth Advisor
Financial Services
Small-Business (50 or fewer emp.)
"Revolutionizing & Automating Processes With M-Files"
4.5/5
What do you like best about M-Files?

Since we began using M-Files, it has provided us with high standards of locating, managing and sharing information more efficiently by members of staff.

It has an easy user interface that smoothen the process of document creation, automating workflows and offering us an efficient externation collaboration for various users and partners.

With Metadata driven tool of M-Files, locating a specific information is quicker for the company now than eve before. Carrying out advance search has become even more simpler, faster and easier with M-Files. It offers an intelligent search for contemporary operations and business processes. This has greatly increased our production by shortening our documents search time through M-File intelligent search engine.

The bit of zero paper work with M-Files has tremendously reduced our printing costs and positively impacted on our environment while increasing out overall revenues. Coupled with its security features, M-Files has offered our team the much needed tool for revolutionizing and automating workflows & processes between staff members, our customers and partners with the highest control and security measures thus growing even our client base immensely with a short time. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

I have honestly not experienced challenge while using M-File to report at this moment. Incase I experience, I will not hesitate to highlight in future to improve on the M-File engine operating capabilities. Review collected by and hosted on G2.com.

SM
Susmit M.
Partner Success Manager for North America
Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful Document Management with Smart Automation"
4.5/5
What do you like best about M-Files?

M-Files stands out with its metadata-driven structure, which eliminates the need for complex folder hierarchies. The ability to find documents based on "what it is" instead of "where it's stored" makes it extremely intuitive. Version control, compliance tracking, and workflows are robust and easy to configure. Integration with tools like Microsoft 365 also streamlines daily operations. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The desktop client can sometimes feel sluggish, especially when handling large volumes of data. The UI, while functional, could benefit from modernization in certain areas. Initial configuration and metadata setup can be a bit complex for new users without proper onboarding or training. Review collected by and hosted on G2.com.

MC
Marc C.
Senior Analyst
Mid-Market (51-1000 emp.)
"Gives structure to how we manage documents and find info !"
4.5/5
What do you like best about M-Files?

The way M-Files organizes content by metadata instead of folder locations has made a big difference for us. People on different teams can find what they need without digging through shared drives. I also like that it tracks every change with version control so we don’t have to worry about overwriting files or losing edits. It fits well into how we already work with tools like Teams and Outlook. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The learning curve is there in the beginning especially for non technical staff. Once people get used to it though it becomes second nature. Review collected by and hosted on G2.com.

KB
Krystian B.
IT Consultant
Small-Business (50 or fewer emp.)
"Efficient Document Management with potential for different use-cases"
4/5
What do you like best about M-Files?

The organization with metadata is fantastic. You can configure it in various ways, whether for case management, quality management system, or project organization. It is relatively easy to implement, especially if you get the pre-configured solution, and there are many add-ons that can increase the solution's functionality. Plus, the integrated AI assistant is a great help in analyzing documents. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

There's no document co-authoring feature, which is a drawback. Executing tasks and assignments can be challenging, and the email notifications don't clearly reference the object that requires action. Review collected by and hosted on G2.com.

RO
Rafael O.
Senior Operation Manager
Mid-Market (51-1000 emp.)
"Helps find documents fast in our organisation!"
4.5/5
What do you like best about M-Files?

What I like is how I can just search for a document by typing what it’s about instead of remembering where I saved it. That’s a big deal for our team because we deal with tons of client files. The tagging system makes it easier to stay organized and it works well when everyone sticks to it. In my case it saved me a few hours each week just from not digging through folders. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

Sometimes the syncing is slow or things feel a little clunky when too many people are in the system at once. The Windows integration also bugs out occasionally and needs a restart these can be improved. Review collected by and hosted on G2.com.

MT
M T.
Assistant Manager
Mid-Market (51-1000 emp.)
"Smart Document Management with Room to Grow"
4/5
What do you like best about M-Files?

What I like best about M-Files is how easy it makes document organization and retrieval. Instead of digging through endless folders, I can just search based on what the file is rather than where it’s stored.

I also appreciate how M-Files keeps everything in one place while still integrating well with tools like Microsoft Office and Teams. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

While the system is generally stable, I’ve experienced occasional slowdowns when handling large volumes of documents or running complex searches. The UI, although functional, could use a bit of a refresh to feel more modern and intuitive. Review collected by and hosted on G2.com.

Response from Ana Hasbun of M-Files

Thank you for your review on G2.com. We're glad to hear that M-Files makes document organization and retrieval easy for you, and that our integration with Microsoft Office and Teams has been beneficial.

We appreciate your feedback on occasional slowdowns and the need for a more modern UI. We're continuously working on improving performance and user experience.

Thank you again for your insights. If you have any further suggestions or need assistance, please reach out.

Best regards,

The M-Files Team

KR
Ksenia R.
Project Manager
Mid-Market (51-1000 emp.)
"Focous more on high level advice and long term planning."
4/5
What do you like best about M-Files?

M-files is a helpful document management tool that makes my work easier by automating tasks. It keeps my files well organized and easy to find, and its workflow features save me time by handling repetitive taks for me. Review collected by and hosted on G2.com.

What do you dislike about M-Files?

The only downside of M-file is that is sometimes freezes. It might be because of my internet, but usually, I just log out and log back in, and that fixes it. Review collected by and hosted on G2.com.