--- title: M-Files Reviews meta_title: 'M-Files Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how M-Files works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 273 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # M-Files Reviews **Vendor:** M-Files Corporation **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 273 ## About M-Files M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV ## M-Files Pros & Cons **What users like:** - Users value the **user-friendly interface** of M-Files, enhancing document management and simplifying navigation for everyone. (93 reviews) - Users value the **efficient organization and collaboration features** of M-Files, making document management effortless and streamlined. (52 reviews) - Users appreciate the **easy access** to files anytime, benefiting from quick, user-friendly features and secure storage. (45 reviews) - Users find M-Files enhances **data management** , making information retrieval significantly quicker and ensuring better organization. (39 reviews) - Users value the **organized structure** of M-Files, simplifying file management and enhancing workflow efficiency. (39 reviews) - User Interface (39 reviews) - Users appreciate the **seamless integrations** of M-Files, enhancing productivity with tools like Microsoft Office and Teams. (37 reviews) - Users value the **unbeatable security features** of M-Files, enhancing document management with robust controls and audit trails. (34 reviews) - Metadata Indexing (31 reviews) - Search Functionality (31 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring time and training for effective use of M-Files. (32 reviews) - Users found the **initial training required** to onboard on M-Files challenging, especially for those accustomed to traditional systems. (26 reviews) - Users experience **slow performance** with M-Files, particularly when handling large volumes of documents or complex searches. (19 reviews) - Users experience **slow loading** times with M-Files, especially when handling large documents or performing complex searches. (15 reviews) - Users find the **outdated features** of M-Files challenging, particularly the cluttered interface and inconsistent version compatibility. (13 reviews) - Users face **limited customization** in M-Files, causing challenges with document editing and version compatibility. (11 reviews) - Performance Issues (11 reviews) - Complexity (10 reviews) - Difficult Setup (9 reviews) - Lacking Features (9 reviews) ## M-Files Reviews ### 1. Use of M-Files for storing and accessing product quality documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about M-Files?** I work with a biomedical device company and we use M-Files to access quality records, governing documents for quality metrics, and CAPA related information. **What do you dislike about M-Files?** The user interface can sometimes be difficult to understand. **What problems is M-Files solving and how is that benefiting you?** M-Files solves the problem of manually keeping a track of different missing records/files. ### 2. Best Choice for a Truly Paperless Office **Rating:** 4.5/5.0 stars **Reviewed by:** Prajakta G. | Java Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about M-Files?** M-Files makes searching for documents feel like using Google, just type what you need and it shows up. No more digging through random folders. **What do you dislike about M-Files?** M-Files has taken the stress out of document chaos. I can find anything I need in seconds. **What problems is M-Files solving and how is that benefiting you?** I used to run out of space all the time because people saved the same file in five different places. Now, that problem is gone. ### 3. Smart Investment for Long-Term Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Bharat B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about M-Files?** One of the best things for me is knowing my files are always safe. If something gets changed or deleted, I can go back to a previous version easily. **What do you dislike about M-Files?** It's great that we don’t have to rename files constantly to track changes. M-Files remembers it all. **What problems is M-Files solving and how is that benefiting you?** I used a few different tools before, but nothing stuck. M-Files finally did what we needed without overcomplicating things. ### 4. Effortless Search and Seamless Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Kanika V. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about M-Files?** What really makes M-Files stand out is that it keeps growing. Every year, we see updates and improvements that actually make a difference. **What do you dislike about M-Files?** The way M-Files handles version history is amazing. I never worry about overwriting a file anymore. **What problems is M-Files solving and how is that benefiting you?** M-Files helped us ditch filing cabinets, which freed up a ton of space. It’s wild how much room paper takes up until it’s gone. ### 5. Authentic and Helpful Documentation App **Rating:** 4.5/5.0 stars **Reviewed by:** Msee S. | Systems Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about M-Files?** M-Files has automated many document supporting features. The vendor has integrated the app with absolute technologies like AI The establishment of security protocols keeps all our documents safe The access modalities are articulate and elegant **What do you dislike about M-Files?** M-File is serving all of us with diligence and clarity, and we have attained suitable documentation **What problems is M-Files solving and how is that benefiting you?** With M-Files, we place all our documents on cloud, allowing us to have a successful access The creation of documents has been fostered by the AI, which automates everything The assigning of specific tasks brings version control and assertive documentation ### 6. Remarkable and Secure Approach for Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Maridani S. | Record Manager , Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about M-Files?** The platform has secure and easy to control system and dashboard. The trial mode of this app issues a suitable learning curve that makes us understand the app. The automation of many features makes users have easy time **What do you dislike about M-Files?** The perfect and flawless experience from M-Files. **What problems is M-Files solving and how is that benefiting you?** In our hospitality industry, the process of cloud storage for our documents is made possible using M-Files. The streamlining of all record keeping process brings satisfying results and no security setbacks. We get powerful notifications that allow us to learn any changes made in our database. The process of managing content is made ideal using the app ### 7. Streamlining Info Retrieval with Advanced Doc Management Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Sarthak N. | Member of techincal staff, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about M-Files?** Great document management solution. Information retrieval is way more easier now and everything is better organized. Proper metadata structuring is really good. It's really great in UI and feature rich. Overall a solid product and a good investment. **What do you dislike about M-Files?** performance lag, needs good spec devices. **What problems is M-Files solving and how is that benefiting you?** Saves us from document chaos. Helps us manage our documentations really well. ### 8. 4 Years Using And Still Enjoying The M-files Great Experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Nelly M. | Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about M-Files?** Now we are able to collaborate on content across teams and streamline the organization of meeting content without worry of the current version. Search ability to filter content for a team or another property. Administrative control to access all content. **What do you dislike about M-Files?** I suggest that scanning settings from multi-printer directly to M-files should exist by default. **What problems is M-Files solving and how is that benefiting you?** The versatility of M-Files means that we have been able to continue to adapt our business needs and processes to have M-files automate processes and security permissions. ### 9. How M-Files Changes a Company **Rating:** 5.0/5.0 stars **Reviewed by:** Howard C. | Lead System Engineer Post Sales | M-Files Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about M-Files?** I love M-Files because it helps my Organization Manages our worflow and it helps us Calloborate on different Task and assignment. It also prevent Persons from seeing docments in which they arent suppose to with the different Permission Feature it offers **What do you dislike about M-Files?** as a user of this Product i do not have any dislikes **What problems is M-Files solving and how is that benefiting you?** My organization is move from the old School ways of physcally sending out different documents to clients and employee and with M-files it helps us with that task virtually by doing those task automatically and with the different aspect of Permission M-files has we dont have to be worried with the document be viewd by persons who should not be viewing it **Official Response from Ana Hasbun:** > Thank you for your review on G2.com. We're thrilled to hear that M-Files has positively impacted your organization by improving workflow management and collaboration on various tasks and assignments. It's great to know that the permission features are helping to ensure document security. We're also pleased that you have no dislikes about the product. Your feedback is invaluable to us as we continue to enhance M-Files. Best regards, The M-Files Team ### 10. A document Management Powerhouse **Rating:** 4.0/5.0 stars **Reviewed by:** Efe K. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about M-Files?** It has easy document management, powerful search, and great organization features! **What do you dislike about M-Files?** The pricing can be quite high, especially for small businesses. **What problems is M-Files solving and how is that benefiting you?** M-Files is helping me by storing all client documentation and company files in one organized place. ### 11. Black box ECM platform **Rating:** 0.0/5.0 stars **Reviewed by:** Vaughan S. | Looking for a new opportunity(s), Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about M-Files?** Can in all probability do most document and records managements functions but requires a high degree of customisation. **What do you dislike about M-Files?** Worst ECM system I have ever had the misfortune to use. Expensive and difficult to customize. Unable to determine license usage, thus forcing more license purchases. No records management functionality. Suppliers are more about revenue generation than providing functionality. **What problems is M-Files solving and how is that benefiting you?** None ### 12. Simplified and Secure Document Enhancement App **Rating:** 4.5/5.0 stars **Reviewed by:** Lindali S. | Systems Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about M-Files?** M-Files makes the creation of documents simple and elaborate. The inclusion of document authentication and automation makes the process efficient. Setting up M-Files is straightforward Document security and helpful sharing are essential and well included. **What do you dislike about M-Files?** This is a unified and coherent document approach that has no problem **What problems is M-Files solving and how is that benefiting you?** We create accurate and reliable documents using M-Files. The entire document storage has been updated by this app. The credibility of every document is maintained through proper analysis and security. ### 13. Use M-file for document management **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel P. | Financial Analyst, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about M-Files?** The basic functions are easy to setup, once installed, the server and client side runs well.M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. **What do you dislike about M-Files?** I have nothing to complain about since it makes my work much more easier and works best for me. **What problems is M-Files solving and how is that benefiting you?** Regardless of location and geo its provide seamless management service for us.its also used as electronics quality managemt systems. ### 14. The Best Place To Store, Share And Protect Your Sensitive Documents. **Rating:** 4.5/5.0 stars **Reviewed by:** Collins M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about M-Files?** What makes M-files unique is because it relies on metadata-driven functionalities to handle documents. It is extremely easy and fast to share documents with M-files. I like the ability to easily locate everything because of its powerful search. **What do you dislike about M-Files?** M-files requires time and dedication to fully understand it and know how to use it. **What problems is M-Files solving and how is that benefiting you?** I love how M-files offers collaboration and workflow features hence improving business productivity. It offers strong security features and compliance tools. ### 15. My 2+ years of experience with M-files in Real Estate industry. **Rating:** 4.5/5.0 stars **Reviewed by:** Edward G. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about M-Files?** We are use M-files for document sharing with our clients, vendors and suppliers. The checkout/check in system is fantastic and allows only one editor at a time. **What do you dislike about M-Files?** The ability to add custom fields to virtual folder views. **What problems is M-Files solving and how is that benefiting you?** We use M-files to store our project data for the whole company. It has ensured that risk intelligence analysts have full access to all relevant internal information when developing a risk assessment. ### 16. Eligible and Organized Document Managing Program **Rating:** 4.5/5.0 stars **Reviewed by:** Ioannou M. | Record Manager , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about M-Files?** The process of creating all documents is simple and clear. The analytical tools from M-Files allow content evaluation to be smooth. The navigation of new content makes communication easier. **What do you dislike about M-Files?** We have encountered swift document enhancement using this app Nothing controversial here **What problems is M-Files solving and how is that benefiting you?** We have smart measures that helps us create solid documents The infrastructure from this app makes cloud storage successful The super analytical measures from M-Files allows content evaluation easier ### 17. Excellent and Efficient Document Management automation platform **Rating:** 4.5/5.0 stars **Reviewed by:** Anurag Kumar F. | BD Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about M-Files?** Quick Retrieval and ease of use in terms of file storage. Workflow automation is easy to implement for most of the tasks. Ability to manage large file number easily. **What do you dislike about M-Files?** Customer support is only available on email. Integration with our data base required third party usage, which can be improved. **What problems is M-Files solving and how is that benefiting you?** Document storage, categorization and efficient management for entire organization. Workflow automation was key area of improvement by saving time. ### 18. Automated and Intelligent Documentation System **Rating:** 4.5/5.0 stars **Reviewed by:** Jukali S. | Assistant Administrator , Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about M-Files?** All repetitive tasks for document management are easily accomplished The quality information from help team offers operational support The automation of different processes more so document back up. M-Files has accommodating prices **What do you dislike about M-Files?** M-Files has attained excellence in performance **What problems is M-Files solving and how is that benefiting you?** We execute all document related tasks using M-Files The proficiency in creating and updating documents is paramount The availability of solid and stable storage space makes our content safe ### 19. Best management system **Rating:** 4.0/5.0 stars **Reviewed by:** Soheib R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about M-Files?** Easy to use and clean dashboard interface **What do you dislike about M-Files?** Nothing for now , but i dont see any issues **What problems is M-Files solving and how is that benefiting you?** Documents management ### 20. Finding stuff is way easier now **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about M-Files?** M-files stands out with its metadata first approach, which goes beyond conventional folder systems. It makes finding files a breeze, even when you don't know exactly what you're looking for. Workflow automation and automated tagging make it a sweeter deal. **What do you dislike about M-Files?** It takes a while to get going with M-Files. Tons of options, search filters and document properties are daunting initially. **What problems is M-Files solving and how is that benefiting you?** Sharing and finding documents is a major issue for our team. Too many files spread across too many tools, folders and inidividual accounts made information retrieval hard. M-Files solves this by collating all our engineering and IT documentation in a way that's easy to find and collaboarate upon. ### 21. Very smoth **Rating:** 4.0/5.0 stars **Reviewed by:** Chekaoui S. | Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about M-Files?** It help me manage my data and files easily **What do you dislike about M-Files?** For now i dont habe cons yet, i hope they keep it this way **What problems is M-Files solving and how is that benefiting you?** Documents management ### 22. A Great Tool For Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Buzon V. | Human Resouces Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about M-Files?** I like that M-Files is a cloud storage that is scalable anytime we need more space. I like that M-Files ensures security of our documents and contents. It is a great solution when it comes to document collaboration. Using M-Files is straightforward and it is an affordable solution. **What do you dislike about M-Files?** With M-Files, there hasn't been serious challenges. It delivers. **What problems is M-Files solving and how is that benefiting you?** We use M-Files for content storage and content/document management. ### 23. M-files is super outstanding, great services, excellent support and best cloud solution for storage. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about M-Files?** M-files is praised for its user-friendly file storage and implementation. Customizing documents is simple and direct. It is cost-effective, making it affordable. Managing it is extremely easy. M-files is also safe and secure. **What do you dislike about M-Files?** I really appreciate M-file's services. I have never encountered challenges so I lack nothing to dislike about it. **What problems is M-Files solving and how is that benefiting you?** Easy, simple and straightforward process of creating all documents. M-files is cost-effective. I love the ability to easily and quickly retrieve documents. It is very easy and straightforward to set up. ### 24. My M-files experience and Opinion based on 3+ years **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey. U. | Web developer , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about M-Files?** With M-files we can easily view,access and manage documents from anywhere over the internate. I also like how it has collaboration tools that allows us to work together and collaborate on our documents. Great customer support. **What do you dislike about M-Files?** Sometimes its hectic since it limits document editing capabilities.. **What problems is M-Files solving and how is that benefiting you?** Easy access and intuitive to use. Document management **Official Response from Ana Hasbun:** > Thank you for your review on G2.com. We're glad to hear that M-Files has made it easy for you to view, access, and manage documents from anywhere, and that our collaboration tools and customer support have been beneficial. We appreciate your feedback on the limitations of document editing capabilities and will take it into consideration as we continue to improve our platform. Best regards, The M-Files Team ### 25. Possibly the best solution for those in need of a solution to manage documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about M-Files?** I like that the interface resembles Windows File Explorer, making it a user-friendly interface, especially for new users. I also love how easy it is to search and find documents. **What do you dislike about M-Files?** Sometimes the platform is a bit slow when handling large documents sets. Training is certainly required to fully understand how M-Files works and can be a bit complex at times. **What problems is M-Files solving and how is that benefiting you?** M-Files helps us better organize our files and find a specific document in a fast and easy way. ### 26. A Great Tool For Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ottavio M. | HR Manager , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2025 **What do you like best about M-Files?** First, the security features offered my M-Files are unbeatable. It makes managing and sharing documents easy. I like that scaling M-Files is straightforward. **What do you dislike about M-Files?** I find M-Files flawless. Has worked well for us. **What problems is M-Files solving and how is that benefiting you?** We have used M-files to handle document management and is also a great tool for content collaboration. ### 27. M-Files provides collaboration among team members by providing a centralized platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Kibet R. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about M-Files?** 1. It is easy to use 2. Enhanced collaboration 3. Increased productivity **What do you dislike about M-Files?** Frequent updates and performance issues when loading documents **What problems is M-Files solving and how is that benefiting you?** Provision if an information management platform, which makes it easier for me to use whilst having high security features with better collaboration amongst my workmates ### 28. Data management and storage platform offering additional features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about M-Files?** The solution has many useful features and offers services that are easy to manage. The document sharing with advanced privacy management is very appreciable. The interface is very pleasant (I especially love the sorting options) and the storage service seems really reliable. **What do you dislike about M-Files?** I have no issues to report at the moment, I really appreciate the solution. **What problems is M-Files solving and how is that benefiting you?** M-Files offers me a reliable and secure solution to store documents in an organized way and share them easily afterwards. ### 29. M-Files experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about M-Files?** It is very easy to configure and to present on site to customers **What do you dislike about M-Files?** Probably some features that took long time to come **What problems is M-Files solving and how is that benefiting you?** Fastened the processes we currently utilize internally and for the customers ### 30. M-Files. **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul H. | Assistant Admin Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about M-Files?** What is M-Files? M-Files is a cloud base software that is used to manage documents data. The best thing is! It is centralized folder in which we place a document and share it with other colleagues, just copy and paste. **What do you dislike about M-Files?** Yes! i have a problem with M-File and that is slow processing speed on cloud while we opening a folder once it take too much time and opens document after a long delay . while on the other side we are use offline it is much better.So we need to improve storage parts upgrades. **What problems is M-Files solving and how is that benefiting you?** It solves sharing of data to different departements like we share document having 25MB file it is too large to send by email so there we just upload in m files and saher the link with reciever very easily. ### 31. Powerful, functional collaberation tool but complex **Rating:** 3.0/5.0 stars **Reviewed by:** Ross F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about M-Files?** Ability to sort documentation by document properties. Automatic reminders for documents with renewal dates, such as certificates or documents requiring regular review such as risk assessments. **What do you dislike about M-Files?** It is complicated and time-consuming to set-up since it is totally customisable. Documents can have multiple properties but if the property is not already in the system you need to then go and add to the ystem before uploading the document. training is complex and ongoing **What problems is M-Files solving and how is that benefiting you?** ISO9001 quality management system. Previous to using M-files we used a simple folder structure on microsoft system files to store and organise our documentation ### 32. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie H. | Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about M-Files?** Great search feature, able to share or download files easily **What do you dislike about M-Files?** When on prem was slow, now that it is cloud based much faster **What problems is M-Files solving and how is that benefiting you?** PO's and Invoices, and product sales. Super easy to locate when customer is asking for documentation ### 33. M- files **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about M-Files?** M- files is very useful and fastest to download files in a simple way. Its very faster when searching documents. **What do you dislike about M-Files?** Unable to view folder lists in home and documents type. **What problems is M-Files solving and how is that benefiting you?** It helps to keep documents safer and used to search documents with their file name. ### 34. Ease working with M-filed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about M-Files?** Easy to navigate and locate files. The search feature makes things super easy **What do you dislike about M-Files?** The look of it is very dense. Its a lot of info on one page. **What problems is M-Files solving and how is that benefiting you?** Multiple people have access to files. ### 35. M-Files File Sharing & Management Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Yunus K. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2021 **What do you like best about M-Files?** With this application we share confidential documents for the company with internal and external users. Thanks to the feature of version management, we can update documents mutually and view the differences between versions. We can authorize files. By creating external users, we can quickly share documents. We can grant temporary authorization to external users. We can restrict the file format. **What do you dislike about M-Files?** The application interface is not user-friendly at all. A learning period must pass before you can use the app. However, it can be challenging to make sense of errors. We are unable to access the data on the created external user requests. **Recommendations to others considering M-Files:** I recommend getting user interface training before starting to use it. **What problems is M-Files solving and how is that benefiting you?** This application made it easy to share files with external companies. It made it easier to manage the changes we made to a document with the people we worked with. ### 36. File Sharing & Management Application **Rating:** 2.5/5.0 stars **Reviewed by:** Gizem U. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about M-Files?** Through the M-files application, I can share my files with authorized persons with the authority and time I want. It is an excellent detail that people can set authorization and time limits . **What do you dislike about M-Files?** The authorization and file sharing structure is a bit complicated. It takes a lot of effort to share a file. When I want to open a request to authorize a new user, I see the detail that there is an already opened request, but I cannot see the details of who opened this request and where the approval is waiting. **Recommendations to others considering M-Files:** Although it is a very useful application for sharing critical files, detailed usage trainings should be given. Otherwise, end users will be challenged. **What problems is M-Files solving and how is that benefiting you?** I can solve my file sharing and management problems through M-Files. A reliable application in terms of file security. The feedback whether the submitted files have been downloaded is very helpful ### 37. The best software service for company document store **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about M-Files?** I like the best regarding M-Files you can classify your necessary documentation very efficiently. It is straightforward to find your company. Documents.Also, you can easily share and create links whom you share the file with **What do you dislike about M-Files?** Considering all the positive features of M files; there is only one negative thing I can say. The user interface needs to be improved. If they can manage to improve, there is a promising future waiting for M-Files. **Recommendations to others considering M-Files:** M-files is definitely value for money companies that want to procure a document management system **What problems is M-Files solving and how is that benefiting you?** Good classification of document types. Good integration with MS Outlook and Excel. You can easily update and save the document to M-files. It makes your work much more manageable. ### 38. M-Files Review **Rating:** 4.5/5.0 stars **Reviewed by:** Richard F. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about M-Files?** M-Files offers great features and comes in handy when it comes to document management. It is easy to upload files as well as retrieve and share them whenever need be. The software offers a safe and secure platform where we can collaborate and work on the same document. In addition, the software offers both mobile and web-friendly, which ensures better accessibility. It is also important to note that the tool is scalable as it is cloud-based, and the security features are not questionable. **What do you dislike about M-Files?** My only complaint about M-Files is that it has an outdated User Interface. If the developer could improve this, then the software would be perfect. **Recommendations to others considering M-Files:** M-Files works magic when it comes to content collaboration. It is secure and affordable, and I recommend it. Try it today. **What problems is M-Files solving and how is that benefiting you?** We use M-Files for managing our documents. From storage, sharing, retrieval to collaboration. The software has been working well, and I have no major complaints regarding functionality and security of our documents and files ### 39. Works well, could be easier to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about M-Files?** I like the ability to see all of our files in one place, organized by order/project. **What do you dislike about M-Files?** It's not easy to navigate, could be more user-friendly. Once you learn the quirks, though, it's easy enough. **What problems is M-Files solving and how is that benefiting you?** All files are in one place; the whole team has access to them at any time necessary. ### 40. Document Controller **Rating:** 3.5/5.0 stars **Reviewed by:** Adeline O. | Document Controller/ACONEX EDMS Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about M-Files?** The fact that it doesn't just help me with the document Control job but also covers most of the official processes required in an office environment if we'll utilized. **What do you dislike about M-Files?** Requires more updates to catch up with similar softwares. **What problems is M-Files solving and how is that benefiting you?** Creating folders initially but the recent versions is superp and works perfectly without creating Several folders. It saves uploaded documents in the right meta data. ### 41. Effective method of document processing **Rating:** 4.5/5.0 stars **Reviewed by:** Griselda S. | Senior SAP Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2021 **What do you like best about M-Files?** Automated configuration management, filetypes sorting and automated permissions scanning, and social structures are just some features that have changed significantly since we left the basic directories and hard drive. **What do you dislike about M-Files?** I definitely want to have a downloading limitation occasionally. The local device can retrieve all the data when user needs connections to, so it will be easy transferred to a Memory stick. **Recommendations to others considering M-Files:** Start with learning all the features and following their tutorial and discuss how it will help transform the way organization is done for everyone. **What problems is M-Files solving and how is that benefiting you?** We have addressed our objective by using the electronic document controller platform and the multi-user application. We became even more effective with modules and workflows. ### 42. Comprehensive document management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about M-Files?** The Ability to be configured based on your Organizational requirements is key with M-Files (without any coding). One of the key features I like about M-Files is a lot of ready connectors with Google Drive, Dynamics, Salesforce and host of applications. Flexibility on deployment of cloud, hybrid etc is also good **What do you dislike about M-Files?** Not much, there is place for improvements for features such as redaction **What problems is M-Files solving and how is that benefiting you?** Contract Management, Business Process Automation ### 43. Organizing data with M-files is amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Brian M. | Business Manager / Global Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2020 **What do you like best about M-Files?** I am a satisfied customer of M-files. It is very user friendly and easy to configure application. I have not faced any issue in searching and organization or workflow, since I am using this tool. One of the best things is that we have implement it in our various departments and it has interlinked them. Now we can easily search the data through respiratory and did not face any issue in finding the right piece of information. We have created and arranged our work in different folders, and not a single time, we came a crossed any data corruption and it is secured cloud for folder maintenance. **What do you dislike about M-Files?** This application provides notifications with time, but we never have the idea about the notification provided against the completed and pending task, until we went to the interface and check them out. **Recommendations to others considering M-Files:** I am having a great experience with easy uploading and sharing the files due its integration with other software as well, so I will like to recommend it to all the moderate and large size organizations. **What problems is M-Files solving and how is that benefiting you?** Across our channels we are capable of automating our work flow, thus we can ensure the streamline operation of our processes. M-files is very fast in its mode of operation and easily search the data across various interconnected systems. ### 44. All you need is present in M-files **Rating:** 4.0/5.0 stars **Reviewed by:** Noemi M. | Head of Recruitment and Business Development | Accounting and Finance, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2020 **What do you like best about M-Files?** M-files is not only treat the soft files efficiently but it extract the information from hard files by scanning with high speed and it is compatible with scanning device a well and carries out batch scanning and even classify them automatically, in this way it is giving us more logical document processing by extracting the data, through its roots i-e OCR, barcodes, ICR thus, carrying out data indexing. Overall I would say it is playing its great role in our company. It is fully featured product. **What do you dislike about M-Files?** Sometimes in order to save files you have to put proper files name otherwise in numerous amount of data, it becomes hard to find the right file. Moreover I am not having any big issue with its services. **Recommendations to others considering M-Files:** I really do not find any organization which could not be get influenced by such an amazing tool, it is highly recommended to all the organization set ups. No matter whether they deals in B2B or B2C time business set up and especially for manufacturing companies. **What problems is M-Files solving and how is that benefiting you?** We find our pride to announce that we are its happy and satisfied customers of M-files, which is helping us to automate our work flow and manage our critical documents and information. It is an excellent information organization tool that will always search for you where the right content is place irrespective of the systems and file locations, thus helping us to improve our way to store our files by enhancing the productivity. ### 45. Powerful and effective tool **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | Senior Consultant, Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2020 **What do you like best about M-Files?** M-files is also known as a very good document keeping system that completely ensures every type of company’s integral data. It comes with a variety of unique templates that always makes my work more enjoyable and less boring. Furthermore user interface of this software makes my working quite easy as I can easily understand all the features and functionalities. It helps me to search each and every file or document that is present inside the vault. I like the most about it, is the e-signature features that significantly differentiate between my documents. **What do you dislike about M-Files?** On talking about the drawbacks that I faced in this application is its cost that is quite a lot more than others. Otherwise I do not have any issue with this program. **Recommendations to others considering M-Files:** I love the way in which it shares my files with so much convenience to teammates. Also, another plus point in this product is its high level security system that allows me to give the best security in the world to my documents and also to protect them from any kind of threats. This solution suits every type of organization in spite of their size and resources. **What problems is M-Files solving and how is that benefiting you?** Every feature is quite unique in this software as it helps me to provide immense support to give a centralized place for every type of document. I can easily edit all my documents with its powerful editing tools. Dragging and dropping down facility of this product allows to locate various files and folders. I really like the way it helps in automating the workflow that I wanted to be done in time. I really prefer it over other applications of this regard because of its huge functionality and the versatile nature. Thus, for me this application is a true support in terms of creating a separate portion for all the integral documents. ### 46. M-Files Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about M-Files?** M-Files has an easy to use interface that looks like any standard windows explorer. With M-Files server administration rights, you can adjust security automatically to ensure any private or confidential documents and workflows update security to ensure only those that should have the ability to read or open the files can do so, while limiting those that shouldn't have access, do not. **What do you dislike about M-Files?** M-Files can be daunting when creating your separate work flows...care must be taken to test and retest to ensure accurate routing. You also must ensure you have the correct organizational structure in place to allow proper workflow. When a change in reporting happens, the workflow must be adjusted or you risk exposing private and confidential documents to the incorrect individual. **What problems is M-Files solving and how is that benefiting you?** We were fighting with multiple copies of files that required multiple users to review. Employees were emailing these documents back and forth, sometimes forgetting which copy was the correct one, and over writing someone's changes and edits. This caused severe delays in routing documents. Using M-Files, we now have a single file, with audited changes and updates by users. M-Files also ensures that the correct people are involved in reviewing and editing the documents. This increased productivity, and increases collaboration between departments and divisions ensuring everyone knows what's going on in the organization. ### 47. Representing my databases with the best features **Rating:** 4.5/5.0 stars **Reviewed by:** Georgia H. | Assistant It Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2019 **What do you like best about M-Files?** Different features and functionalities in this application is worth able enough to be use in daily life. Also, I really prefer it over other products because it provides me immense support to provide my documents a centralized place to save variety of documents that are essential for maintenance as well. More specifically this unique product has a really good authorizing feature that particularly helps in sending invites and also helps in editing useful documents on the go. More specifically this product allows me to integrate more readily with all other applications of my interest with variety of options. **What do you dislike about M-Files?** It is so dam interesting product. I couldn’t imagine my life without it now. Talking about the drawbacks of this product I can’t think of anything that could be a drawback of this certain product because it has everything in it that I require basically. **Recommendations to others considering M-Files:** I love the way in which it shares my files with so much convenience to my colleagues and teammates as well. Also, another plus point in this product is its high level security system that allows me to give the best security in the world to my documents and also to protect them from any kind of threats as well. Lastly, this solution suits every type of organization inspire of their size and resources as well. **What problems is M-Files solving and how is that benefiting you?** M- files offers me a very convenient way to make my content managed enough to deal with everyday tasks on a large range. Moreover, this particular application helps me in tracking each and every document of my interest with huge ease and also it organized them accordingly. Moreover, this particular application helps me in e- signature support that clearly makes my documents differentiated on the go. Apart from this I really like the way in which it provides me the best document templates that are attractive enough to make my documents more attractive. ### 48. EFFICIENT & ACCURATE **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Jose G. | Office and Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about M-Files?** We have been using M-Files for over a year and it is amazing it has saved us a lot of time making everyone's job easier and effective. It is a great tool to organize your work flow while giving everyone access to the information simultaneously. It has impacted our customer service in a positive way and has cut our expenses as we are almost paperless. **What do you dislike about M-Files?** The set up is not the easiest as a work flow needs to be created but once is up it is a great tool. **What problems is M-Files solving and how is that benefiting you?** Information availability Cost reduction Efficiency ### 49. A Helpful corporate memory product for companies care knowledge **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2019 **What do you like best about M-Files?** The approach of M-Files digital corporate memory software is a critical step up for companies which care knowledge created by people working around. Without this type of supporting software, there is no safe and reachable system which can be used as commercially that most of the companies now looking for that type of solutions. Even there are more easier types of the solution for data sharing and storing, those are not perfectly fitting for confidential usage. M-files brings the benefits of safe data without loosing any part if uploaded correctly. The upload and download speed is really fast which allows users to work on files over M-Files. **What do you dislike about M-Files?** Besides many beneficial properties and features of M-Files, there are some points needs to be improved. If the file crushes and cannot be saved, somethimes M-Files cannot catch latest version of it and user loses work done until then. Furthermore, the file structure is not useful as the cloud base structure is quite complicated. **Recommendations to others considering M-Files:** I can recommend M-Files to new users as product enables users with a huge storing capacity without loosing anything. New users should not feel bad while trying to understand cloudbase structure and try to create specific foldesr for each topic and put files in it. **What problems is M-Files solving and how is that benefiting you?** With the M-Files, users can store all critical documents, files should be updated and worked on by many users and files needs to be checked by several users which brings users quite high flexibility and data security. Moreover, ### 50. A powerful tool we use to manage and sharing documents **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria L. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about M-Files?** I like M-Files because it is very safe and offers enough cloud storage. Accessing content is also easy from any device and all I need is authentication. I also like the ease of retrieving content using the search feature. Sharing of files across the team is also easy and this is a plus when working together on the same project. **What do you dislike about M-Files?** M-files is one of the best and this means it comes at a cost. I feel that the cost is too high for many SMEs. The User Interface is also lacking. **Recommendations to others considering M-Files:** I recommend M-Files because it is an effective and powerful content management tool. It is also affordable and easy to use. Lastly, it offers secure cloud storage features. **What problems is M-Files solving and how is that benefiting you?** M-Files has been great for us for several reasons but the top most is that this tool is very powerful and one of the best when it comes to content management. Setting up this tool is no brainer and and using it is a breeze. The tool offers the best content management features for example easy access of documents, searching, document recovery, sharing, saving new files etc. The storage is sufficient and secure and a more reason to love this tool. We have been able to get more work done in less time. That seems like a cliche benefit of many types of office software, but M-Files probably has the most direct impact for work efficient than almost anything else I use. ## M-Files Discussions - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote - [View M-Files pricing details and edition comparison](https://www.g2.com/products/m-files/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+17%3A40%3A49+-0500&secure%5Bsession_id%5D=82861b44-a5b7-4c4a-a800-2ba2d7105aa9&secure%5Btoken%5D=d57effce80b49ad44ee52edebc849911451262643f0397b27163e4a8b452a6c3&format=llm_user) ## M-Files Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [RESTful JSON API](https://www.g2.com/products/restful-json-api/reviews) ## M-Files Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Setup** - Activities - Flows - Dependencies - Notifications **Data Management** - Document Identification - Workflows - Version Control **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Knowledge Base** - Q & A - Link Sharing - Searchable **Management** - Updates - Audit Trail - Integration **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Operations - IT Documentation** - Integrations - Automation - Reporting **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Security** - Verification - Role-Based Permission - Public vs Private **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Generative AI** - AI Text Generation **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Authorization - QR Code - Updates on Files **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Social Features - Tagging - Upload - Comments **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top M-Files Alternatives - [DocuWare](https://www.g2.com/products/docuware/reviews) - 4.4/5.0 (238 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.4/5.0 (421 reviews)