--- title: M-Files Reviews meta_title: 'M-Files Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how M-Files works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 273 scale: '5' date_modified: '2026-08-09' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # M-Files Reviews **Vendor:** M-Files Corporation **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 4.4/5.0 **Total Reviews:** 273 ## About M-Files M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV ## M-Files Pros & Cons **What users like:** - Users value the **user-friendly interface** of M-Files, enhancing document management and simplifying navigation for everyone. (93 reviews) - Users value the **efficient organization and collaboration features** of M-Files, making document management effortless and streamlined. (52 reviews) - Users appreciate the **easy access** to files anytime, benefiting from quick, user-friendly features and secure storage. (45 reviews) - Users find M-Files enhances **data management** , making information retrieval significantly quicker and ensuring better organization. (39 reviews) - Users value the **organized structure** of M-Files, simplifying file management and enhancing workflow efficiency. (39 reviews) - User Interface (39 reviews) - Users appreciate the **seamless integrations** of M-Files, enhancing productivity with tools like Microsoft Office and Teams. (37 reviews) - Users value the **unbeatable security features** of M-Files, enhancing document management with robust controls and audit trails. (34 reviews) - Metadata Indexing (31 reviews) - Search Functionality (31 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring time and training for effective use of M-Files. (32 reviews) - Users found the **initial training required** to onboard on M-Files challenging, especially for those accustomed to traditional systems. (26 reviews) - Users experience **slow performance** with M-Files, particularly when handling large volumes of documents or complex searches. (19 reviews) - Users experience **slow loading** times with M-Files, especially when handling large documents or performing complex searches. (15 reviews) - Users find the **outdated features** of M-Files challenging, particularly the cluttered interface and inconsistent version compatibility. (13 reviews) - Users face **limited customization** in M-Files, causing challenges with document editing and version compatibility. (11 reviews) - Performance Issues (11 reviews) - Complexity (10 reviews) - Difficult Setup (9 reviews) - Lacking Features (9 reviews) ## M-Files Reviews ### 1. Effortless Document Management and Collaboration with M-Files **Rating:** 4.0/5.0 stars **Reviewed by:** Shivanshi s. | Technical Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about M-Files?** I used this product for an enterprise client while working as their freelance documentation/content writer. I liked how M-Files makes it effortless to organize and find documents through its metadata-driven structure. You need to search by what a file is, not where it’s stored. The automated workflows and version control also make collaboration smooth and transparent, especially across large teams. **What do you dislike about M-Files?** It required some initial setup and user training to fully leverage its powerful features and automation capabilities. SaaS-based would have been better. **What problems is M-Files solving and how is that benefiting you?** It’s improved collaboration, reduced time spent searching for content, and given our team better visibility and control over workflows and compliance. ### 2. Highly Intelligent Tool for Information & Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph A. | Private Wealth Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about M-Files?** Being a knowledge work automation platform, M-files has been able to streamline our documents management and workflows requirements. It has highly improved our information management systems making it easier and faster to locate and access information. This has freed our time greatly enabling us to concentrate on other strategic activities. With it's meta driven capability, M-Files has eliminated the need for complex folder structures thus making our document search and organization much simpler and faster. Finally, the ability to integrate M-Files with various platforms such as Salesforce and MS Teams has improved our workflow automation and collaboration thus increased efficiency and productivity. **What do you dislike about M-Files?** I have not experienced any challenge while using M-files to this point. However, I will not hesitate to report any should we encounter in outflow and document management with this great product. **What problems is M-Files solving and how is that benefiting you?** Manual search: M-Files through its workflow automation engine has helped us eliminate the manual search of documents. This makes our document management much more efficient. M-Files, through its improved information management capability has provided us with a centralized repository for all our documents thus making our search and access work easier and faster. ### 3. Perfect for creative teams like ours, which move quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassi P. | Creative UX Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about M-Files?** One of my main responsibilities is making sure the company is organized, accessible, and manages both creative and documentary elements properly. In our industry, constant workflow and rapid project modifications depend on orderly files. M-Files has revolutionized our organizing, retrieval, and sharing of our creative materials and documentation. Neatly stores our ad campaigns, reference photographs, customer briefs, and contracts so we never have to waste time looking for what we need. **What do you dislike about M-Files?** A handful of our first hires needed more time to get up to speed on the platform, even though the support personnel is excellent and offers training. **What problems is M-Files solving and how is that benefiting you?** The platform has demonstrated a creative approach to overseeing creative projects. We save all campaign assets in one location on the platform, from polished ads to early drafts. With remote teams and always shifting projects, a centralized solution for document management has improved efficiency and lowered the possibility of errors resulting from messy archives. Though it lessens user-friendliness, M-Files has helped us enhance our document management system. Thanks to the technology, everyone on the team—not just the techies—can make use of it to benefit us in the management of all our resources. ### 4. Revolutionizing & Automating Processes With M-Files **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph A. | Private Wealth Advisor, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about M-Files?** Since we began using M-Files, it has provided us with high standards of locating, managing and sharing information more efficiently by members of staff. It has an easy user interface that smoothen the process of document creation, automating workflows and offering us an efficient externation collaboration for various users and partners. With Metadata driven tool of M-Files, locating a specific information is quicker for the company now than eve before. Carrying out advance search has become even more simpler, faster and easier with M-Files. It offers an intelligent search for contemporary operations and business processes. This has greatly increased our production by shortening our documents search time through M-File intelligent search engine. The bit of zero paper work with M-Files has tremendously reduced our printing costs and positively impacted on our environment while increasing out overall revenues. Coupled with its security features, M-Files has offered our team the much needed tool for revolutionizing and automating workflows & processes between staff members, our customers and partners with the highest control and security measures thus growing even our client base immensely with a short time. **What do you dislike about M-Files?** I have honestly not experienced challenge while using M-File to report at this moment. Incase I experience, I will not hesitate to highlight in future to improve on the M-File engine operating capabilities. **What problems is M-Files solving and how is that benefiting you?** -Document capture, storage and search automation -Performance and scalability for increased production -Workflow management and collaboration among staff and customers -Cost reduction through zero paper work use ### 5. Gives structure to how we manage documents and find info ! **Rating:** 4.5/5.0 stars **Reviewed by:** Marc C. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about M-Files?** The way M-Files organizes content by metadata instead of folder locations has made a big difference for us. People on different teams can find what they need without digging through shared drives. I also like that it tracks every change with version control so we don’t have to worry about overwriting files or losing edits. It fits well into how we already work with tools like Teams and Outlook. **What do you dislike about M-Files?** The learning curve is there in the beginning especially for non technical staff. Once people get used to it though it becomes second nature. **What problems is M-Files solving and how is that benefiting you?** Before M-Files our documents were scattered and naming was not consistent. We wasted a lot of time trying to figure out which version was final. Now everything is easier to track and tag. It also helps with audits since we can show who accessed what and when. That used to be a manual process and now it takes minutes. ### 6. Helps find documents fast in our organisation! **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael O. | Senior Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about M-Files?** What I like is how I can just search for a document by typing what it’s about instead of remembering where I saved it. That’s a big deal for our team because we deal with tons of client files. The tagging system makes it easier to stay organized and it works well when everyone sticks to it. In my case it saved me a few hours each week just from not digging through folders. **What do you dislike about M-Files?** Sometimes the syncing is slow or things feel a little clunky when too many people are in the system at once. The Windows integration also bugs out occasionally and needs a restart these can be improved. **What problems is M-Files solving and how is that benefiting you?** We had documents scattered across emails drives and random folders. M-Files brought everything into one place where we can control access and make sure people are using the latest version. That’s helped a lot with version confusion and makes audits less painful. ### 7. The best way to store, organize and maintain company documents. **Rating:** 5.0/5.0 stars **Reviewed by:** William L. | Design Engineer Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about M-Files?** M-Files is an innovative tool for documents and file management that every company or business should have. M-Files has allowed us to work in a more organized way with the storage and order of electronic documents. Thanks to M-Files we have improved productivity in the company as it is a tool that provides secure and controlled access to documents and files anywhere and anytime. **What do you dislike about M-Files?** M-Files requires a robust and well-maintained IT infrastructure in order to work efficiently, so it is necessary to have trained personnel for it. **What problems is M-Files solving and how is that benefiting you?** M-Files gives us better organization, it allows us to centralize and organize all documents in one place, which facilitates access and management of files in a more efficient way. ### 8. Smooth transition from legacy repository to M-Files **Rating:** 4.0/5.0 stars **Reviewed by:** Logan A. | Cloud Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about M-Files?** We used M-Files during our large-scale cloud migration project for a financial service client. The best part of M-Files was how it helped us clarify and retrieve technical documentation quickly using metadata like environment type, region and migration status. We did not have to rely on chaotic files, naming or folder hierarchies. We also integrated M-Files with Microsoft teams which allowed our compliance team to access the latest specs or audit reports without switching tools. **What do you dislike about M-Files?** Despite the powerful metadata system, the initial metadata set up was time consuming, especially when dealing with highly regulated data. We had to carefully planned access levels, workflows, and custom fields which required multiple workshop and admin hours. **What problems is M-Files solving and how is that benefiting you?** It has enhanced our project traceability and collaboration during this migration project. Every document, from planning templates to infrastructure diagram is stored, versioned and easily accessible. We no longer waste time, locating and validating files. ### 9. Powerful tool for case file versioning and access control. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah T. | Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about M-Files?** What I appreciate most was M-Files granular permission control and versioning. Each document was tagged with metadata like client name, case number and matter type. This made it effortless to filter and locate any files, even under tight deadline. We have also automated document approval workflow. We contacted their customer support for help when setting up custom case templates and metadata definitions. Their support team was highly responsive and had prior experience supporting clients, which made the setup quick and relevant. **What do you dislike about M-Files?** While the desktop client works well, the web interface felt slightly slower when dealing with large PDF bundles, which we frequently use in our work. Another improvement would be a tighter integration with our billing system, as document access log could potentially help track billable hours. **What problems is M-Files solving and how is that benefiting you?** It has significantly enhanced our team’s efficiency. We no longer waste time digging through share drives or emailing versions of files. Everything is centralised and secure now. In summary, M-Files has become the backbone of our document life-cycle and giving us the peace of mind with client data. ### 10. Great 1st impressions at M-Files- smart solutions and a supportive team **Rating:** 5.0/5.0 stars **Reviewed by:** Ritesh D. | Entrepreneurship, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about M-Files?** what really stand out at m-files is thr smart take on ducment mngmt, its intuitive & makes staying organised so much easier. Also, having a friendly and suportive team around really helps you feel welcomed and motivated from day 1. **What do you dislike about M-Files?** so far everything is going relly well and i havent come across anyhting that I would consider a downside yet. The weather is good, the people are great. the team is awesome. we have full freedom of the way we work. we just need to keep ti profesional. And thats understandable. **What problems is M-Files solving and how is that benefiting you?** m-files simplifies document mgmt by removing the need for folders, making it easier to organize and find files. The version control is especially helpful, and vaults keep everything secure and easy to access. **Official Response from Ana Hasbun:** > Thank you for your review on G2.com. We're thrilled to hear that you find M-Files' smart document management intuitive and helpful for staying organized. It's also wonderful to know that our supportive team has made you feel welcomed and motivated from day one. We're glad everything is going well for you so far. Your positive feedback is greatly appreciated! Best regards, The M-Files Team ### 11. Smart metadata makes research archiving so much easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Emily J. | Senior Records Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about M-Files?** In one of our project we used M-Files to digitize and manage university student records, research publications and faculty documents. Previously, many of those records were stored in scattered local folders or paper archives, which made it difficult to access or maintain version control. One specific use case that stood out was our accreditation documentation process. In that we had to gather, tag and submit course curriculum, facility credentials and various policy documents to our accreditation body. Using M-Files we were able to create a centralized document repository where all department could submit documents with proper metadata. **What do you dislike about M-Files?** One area for improvement was the report generation feature. While documents for well organized, creating aggregated report from metadata was not very easy and needed some workarounds. **What problems is M-Files solving and how is that benefiting you?** M-Files has a huge impact on how we manage and retrieve documents. For instance, faculty no longer email updated document back and forth - they just simply upload to M-Files, where everyone sees the current version. ### 12. Our document management system gets an effective transformation through a straightforward approach. **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine C. | Digital Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about M-Files?** I appreciate M-Files because it structures document classification and characterization in meaningful approaches. The outstanding metadata feature in M-Files enables users to add relevant information tags that improves document search and retrieval capabilities. Documents located in folders remain a thing of the past because we now avoid fruitless document hunts. The automated process capabilities play a major role in transforming business operations. Document approval workflows at our organization have led to operation streamlining while minimizing human errors in our processes. Our organization now combines faster operations with better interdepartmental cooperation because of this system implementation. **What do you dislike about M-Files?** M-Files operates as any technological instrument yet has space for development. The setup process becomes complicated for users who lack technical help during the first stages. The implementation process could benefit from interactive tutorials alongside online training sessions because they would facilitate easier usage of the features. **What problems is M-Files solving and how is that benefiting you?** M-Files functions as the essential tool that has successfully resolved all document accessibility and organizational challenges within our company. The improved efficiency and productivity of our work enables our organization to deliver superior client service. The M-Files system provides superior document control therefore I suggest any business use it as their document management solution. All users regardless of their technical aptitude can take advantage of M-Files because it offers both simple operation and self-explanatory functionality. ### 13. All Services of M-files Are Great & Helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Megha S. | Project Manager, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about M-Files?** Their services are really top notch and ease to managed, I use their document management and cloud content storage to store the data and also i need to share the data with my team mates with custom access. They gives a freedom to manage all data with effective manners. **What do you dislike about M-Files?** Their customer support help me to setup my account with M-files and also provide a guidance to use their all services and integration with effective results. **What problems is M-Files solving and how is that benefiting you?** We are using their infrastructure for multiple purpose and I like very much to working on them and also their workflow management and cloud content collaboration gives next level of services to manage all data with security and affordability. ### 14. Ideal document solution for engineering project collaboration. **Rating:** 4.5/5.0 stars **Reviewed by:** Harper L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about M-Files?** We implemented M-Files in our engineering and design department to manage technical documents for large infrastructure projects. These included engineering drawing and vendor specifications. What impresses me the most is the version history and rollback functionality of M-Files. With M-Files, we could track who made changes when and why, and revert if needed. This is crucial for our engineering projects because even small miscommunication in a document version can cause a huge errors. Another feature we heavily rely on is document approval workflows feature of M-Files. **What do you dislike about M-Files?** The biggest challenge for us was during initial onboarding. Engineering team tends to be used to local drive folder structures and getting everyone to shift to metadata based organisation took some internal training. **What problems is M-Files solving and how is that benefiting you?** M-Files has enabled us to focus more on engineering work and less on document chaos. The clarity, security and consistency it brings to our workflow have made it an essential tool for our day-to-day project execution. ### 15. M-Files works most days and can fit most business practices (just not if your using Autodesk) **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2025 **What do you like best about M-Files?** One of M-Files’ biggest strengths is its simple, user-friendly interface. For less tech-savvy users, this has made a huge difference—it allows them to navigate, find documents, and complete tasks without needing extensive training. Over the years, the interface has been dramatically simplified, and I’ve really appreciated the improvements. With the continued development of M-Files Web, I’m genuinely excited about what’s coming next as the platform evolves. Another standout is M-Files’ integration with SharePoint and Microsoft Teams—this is where most of our users spend their time, and having M-Files accessible within those spaces has been a big productivity boost. The addition of email and email conversation objects has also made a real impact, helping to declutter search results and making information easier to find and manage. **What do you dislike about M-Files?** While M-Files has some strong capabilities, there are several areas where it could really use improvement—especially from an administrator and developer perspective. The M-Files Admin Console feels quite outdated and clunky. It’s clearly designed with a single administrator in mind, which makes collaborative configuration and development difficult. Real-time collaboration or simultaneous editing just isn’t practical in its current state. The search functionality is also underwhelming. The built-in search options feel limited and unintuitive. The “Smart Search” syntax isn’t ideal, and the DT search is quite basic. While IDOL offers the best experience among the available options, it’s still not great. Integrating a more modern search engine—like Elasticsearch—would be a massive improvement for usability and performance. One major limitation is that search logic is always based on AND operators—there’s no support for IF or OR logic, which drastically limits flexibility when constructing complex queries. This is a significant constraint that isn’t well-communicated during the purchase process and should be made more transparent. Overall, while M-Files has potential, its admin tools and search features need modernization and greater flexibility to better support collaborative work and advanced use cases. **What problems is M-Files solving and how is that benefiting you?** simple version control and document management **Official Response from Ana Hasbun:** > Thank you for your detailed review of M-Files on G2.com. We're glad you find the user-friendly interface and integration with SharePoint and Microsoft Teams beneficial. It's great to hear that these features have boosted productivity and made information management easier for your team. We appreciate your feedback on areas needing improvement, particularly the M-Files Admin Console and search functionality. We understand the need for better support for collaborative configuration and more flexible search options. Your suggestion to integrate a modern search engine like Elasticsearch is valuable, and we will consider it as we enhance our platform. Overall, your insights are invaluable as we strive to make M-Files the best it can be. Thank you once again for your review. If you have any further suggestions or need assistance, please don't hesitate to reach out. Best regards, The M-Files Team ### 16. Excellent tool for File Management & Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul A. | Lead Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about M-Files?** We are using M-files in our organisation for file sharing and managing. It is very easy to use. You can share files with our team and outside the team very easily. You can organise all type of files in very easy method. You can search any file form the dashboard. Downloading and uploading speed is very fast and it saves lots of time. **What do you dislike about M-Files?** User interface is not user-friendly as it should be. **What problems is M-Files solving and how is that benefiting you?** Sharing Files with Teams ### 17. Great for version control and sensitive legal document access. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucia R. | Record Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about M-Files?** Our legal and compliance team adopted M-Files to manage contracts, NDAs, case files and compliance checklists. Previously, we stored these document in multiple shared drive which was not ideal for confidentiality. What I like best in this case was the robust metadata based organization and automated contract lifecycle management. I created custom metadata fields for contract type, parties involved and automated contract life cycle management. This allows us to track contract renewal and never miss critical dates. **What do you dislike about M-Files?** A major challenge was the initial import and classification of legacy legal files, especially older scanned documents that lacked searchable metadata. We had to invest time in cleaning and manually tagging these two fully benefit from M-Files searchable capabilities. **What problems is M-Files solving and how is that benefiting you?** The impact on our legal team has been significant. M-Files has helped reduce manual follow-ups for approvals and renewals, thanks to automated workflow and notification settings. ### 18. Very reliable and user friendly Infrastructure to store data **Rating:** 5.0/5.0 stars **Reviewed by:** Mack K. | Account manager, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about M-Files?** Their reliability and data management gives a very powerful solution to us where I can easily manage my data access with my teammate and also gives access with certain roles and responsibility. **What do you dislike about M-Files?** Their ultimate feature make them more reliable and their cloud infrastructure gives best support and ease integration to us. **What problems is M-Files solving and how is that benefiting you?** I am really happy with their system and suggest my friends also to their their services. whenever I have any query their support team responses are fast and give resolution on time without delaying. All function are good and hassle free so they are the best document management platform I ever used. ### 19. Varieties of Features to manage DMS **Rating:** 5.0/5.0 stars **Reviewed by:** Lenora B. | Project Manager, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about M-Files?** I am having the great experience where I am using M-files for storing the huge data to share with my team members and I really happy with their security algorithms where they have best secure environment. **What do you dislike about M-Files?** Never have any difficulties on integrating their platform with our other business tools. I really appreciate their services that fulfil all needs without any hassle. **What problems is M-Files solving and how is that benefiting you?** All the features that we got from M-files is very user friendly and best in use. Their cloud infrastructure gives affordable storage with ease to manage concept where we can easily manage our data with team and stakeholders very easily. ### 20. A++ Document System **Rating:** 5.0/5.0 stars **Reviewed by:** Rian M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about M-Files?** It's very easy for our internal PR team to be able to manage press release campaigns and edit documents. Along with keeping track. Also the automatation help created a better work flow. **What do you dislike about M-Files?** I dislike the Ui, however it is still very easy to navigate. It's good for getting this done which is more important than a fancy design. A+ functions. **What problems is M-Files solving and how is that benefiting you?** M-files is solving the clutter of documents and centralization. M-files has enabled our internal team to create an eco-system of work-flow. Less messages between staff and more actions. It removes the unnecessary workload. ### 21. Effortless Search and Seamless Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Kanika V. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about M-Files?** What really makes M-Files stand out is that it keeps growing. Every year, we see updates and improvements that actually make a difference. **What do you dislike about M-Files?** The way M-Files handles version history is amazing. I never worry about overwriting a file anymore. **What problems is M-Files solving and how is that benefiting you?** M-Files helped us ditch filing cabinets, which freed up a ton of space. It’s wild how much room paper takes up until it’s gone. ### 22. 4 Years Using And Still Enjoying The M-files Great Experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Nelly M. | Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about M-Files?** Now we are able to collaborate on content across teams and streamline the organization of meeting content without worry of the current version. Search ability to filter content for a team or another property. Administrative control to access all content. **What do you dislike about M-Files?** I suggest that scanning settings from multi-printer directly to M-files should exist by default. **What problems is M-Files solving and how is that benefiting you?** The versatility of M-Files means that we have been able to continue to adapt our business needs and processes to have M-files automate processes and security permissions. ### 23. How M-Files Changes a Company **Rating:** 5.0/5.0 stars **Reviewed by:** Howard C. | Lead System Engineer Post Sales | M-Files Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about M-Files?** I love M-Files because it helps my Organization Manages our worflow and it helps us Calloborate on different Task and assignment. It also prevent Persons from seeing docments in which they arent suppose to with the different Permission Feature it offers **What do you dislike about M-Files?** as a user of this Product i do not have any dislikes **What problems is M-Files solving and how is that benefiting you?** My organization is move from the old School ways of physcally sending out different documents to clients and employee and with M-files it helps us with that task virtually by doing those task automatically and with the different aspect of Permission M-files has we dont have to be worried with the document be viewd by persons who should not be viewing it **Official Response from Ana Hasbun:** > Thank you for your review on G2.com. We're thrilled to hear that M-Files has positively impacted your organization by improving workflow management and collaboration on various tasks and assignments. It's great to know that the permission features are helping to ensure document security. We're also pleased that you have no dislikes about the product. Your feedback is invaluable to us as we continue to enhance M-Files. Best regards, The M-Files Team ### 24. My 2+ years of experience with M-files in Real Estate industry. **Rating:** 4.5/5.0 stars **Reviewed by:** Edward G. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about M-Files?** We are use M-files for document sharing with our clients, vendors and suppliers. The checkout/check in system is fantastic and allows only one editor at a time. **What do you dislike about M-Files?** The ability to add custom fields to virtual folder views. **What problems is M-Files solving and how is that benefiting you?** We use M-files to store our project data for the whole company. It has ensured that risk intelligence analysts have full access to all relevant internal information when developing a risk assessment. ### 25. Excellent and Efficient Document Management automation platform **Rating:** 4.5/5.0 stars **Reviewed by:** Anurag Kumar F. | BD Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about M-Files?** Quick Retrieval and ease of use in terms of file storage. Workflow automation is easy to implement for most of the tasks. Ability to manage large file number easily. **What do you dislike about M-Files?** Customer support is only available on email. Integration with our data base required third party usage, which can be improved. **What problems is M-Files solving and how is that benefiting you?** Document storage, categorization and efficient management for entire organization. Workflow automation was key area of improvement by saving time. ### 26. A Great Tool For Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Buzon V. | Human Resouces Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about M-Files?** I like that M-Files is a cloud storage that is scalable anytime we need more space. I like that M-Files ensures security of our documents and contents. It is a great solution when it comes to document collaboration. Using M-Files is straightforward and it is an affordable solution. **What do you dislike about M-Files?** With M-Files, there hasn't been serious challenges. It delivers. **What problems is M-Files solving and how is that benefiting you?** We use M-Files for content storage and content/document management. ### 27. My M-files experience and Opinion based on 3+ years **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey. U. | Web developer , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about M-Files?** With M-files we can easily view,access and manage documents from anywhere over the internate. I also like how it has collaboration tools that allows us to work together and collaborate on our documents. Great customer support. **What do you dislike about M-Files?** Sometimes its hectic since it limits document editing capabilities.. **What problems is M-Files solving and how is that benefiting you?** Easy access and intuitive to use. Document management **Official Response from Ana Hasbun:** > Thank you for your review on G2.com. We're glad to hear that M-Files has made it easy for you to view, access, and manage documents from anywhere, and that our collaboration tools and customer support have been beneficial. We appreciate your feedback on the limitations of document editing capabilities and will take it into consideration as we continue to improve our platform. Best regards, The M-Files Team ### 28. M-Files provides collaboration among team members by providing a centralized platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Kibet R. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about M-Files?** 1. It is easy to use 2. Enhanced collaboration 3. Increased productivity **What do you dislike about M-Files?** Frequent updates and performance issues when loading documents **What problems is M-Files solving and how is that benefiting you?** Provision if an information management platform, which makes it easier for me to use whilst having high security features with better collaboration amongst my workmates ## M-Files Discussions - [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) - 1 comment, 1 upvote - [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) - 1 comment, 1 upvote - [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) - 1 comment, 1 upvote - [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) - 1 comment, 1 upvote - [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) - 1 comment, 1 upvote - [View M-Files pricing details and edition comparison](https://www.g2.com/products/m-files/reviews?filters%5Bsentiment_snippet%5D=1987284&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A14%3A24+-0500&secure%5Bsession_id%5D=f8c71def-4214-4d18-859e-18960dd26c5a&secure%5Btoken%5D=0cb23dee9b13ca027ef4bb12ca3fcf170702231c694bba0f3afce2fb67126855&format=llm_user) ## M-Files Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [RESTful JSON API](https://www.g2.com/products/restful-json-api/reviews) ## M-Files Features **Additional Functionality** - AI Copilot - Generative AI - Search/Filter - Corrective and Preventive Actions (CAPA) - Document Lifecycle Management - Reminders - Reporting & Statistics - Customizable Templates - Compliance Management - For Medical Purposes - For Legal Professionals - Real-Time Notifications - Risk Assessment - Drag & Drop - Collaboration Tools - Workflow Management - Activity Dashboard - Quality Control - Archiving & Retention - Approval Process Control - Secure Data Storage - Mobile Access - Version Control - Task Management - Indexing - Alerts/Notifications - Activity Tracking - Disaster Recovery - Multiple Format Support - Change Management - File Management - File Sharing - Document Management - Document Automation - Third-Party Integrations - Access Controls/Permissions - Data Import/Export - Audit Trail - Role-Based Permissions - Audit Management - API - Rules-Based Workflow - Electronic Signature - Document Review - Full Text Search - Revision History - Real-Time Reporting - Forms Management - Document Generation - SSL Security - Content Management - Access Expiration Management - Optical Character Recognition - Document Classification - Metadata Extraction - Commenting/Notes - Document Editing - File Recovery - Offline Access - Annotations - Compliance Tracking - Email Management - Customizable Branding - Document Capture - File Conversion - Document Storage - Tagging - Automated Scheduling - Metadata Management - Document Templates - Autosave - For Engineering Documents - Training Management - Version Rollback - Digital Signature - Status Tracking - Version Comparison - Document Check-in/Check-out **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Data Management** - Document Identification - Workflows - Version Control **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions - Access Controls/Permissions - Full Text Search **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Additional Functionality** - Content Library - Access Controls/Permissions - AI Copilot - Information Governance - Drag & Drop - Collaboration Tools - Reporting/Analytics - Data Capture and Transfer - Indexing - Filtering - Electronic Signature - Version Control - Mobile Access - Document Storage - Generative AI - Approval Process Control - Single Sign On - Image Editing - Customizable Branding - Search/Filter - Tagging - Audit Trail - Document Review - Activity Tracking - Activity Dashboard - Archiving & Retention - Secure Data Storage - Configurable Workflow - SSL Security - Alerts/Notifications - Data Synchronization - Secure Login - Content Delivery - Two-Factor Authentication - Customizable Templates - Mobile Capture - Offline Access - Templates - File Sharing **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Knowledge Base** - Q & A - Link Sharing - Searchable **Management** - Updates - Audit Trail - Integration **Dashboards** - Resource-based Reports - Data Visualization and Analysis - Quality-Based Reports - Automated Dashboards **Operations - IT Documentation** - Integrations - Automation - Reporting - Third-Party Integrations - Social Media Integration - Document Automation **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Templates - Change Tracking - Generative AI - Asset Discovery - Password Management - Document Management - Kanban Board - Gantt/Timeline View - Framework Management - Credential Management - IT Asset Management - Security Management - Collaboration Tools - Document Capture - Knowledge Base Management - IT Asset Tracking - Process Management - Templates - Configuration Management - Documentation Management - Checklists - Website Monitoring - Compliance Tracking - Tagging - Project Tracking - Workflow Management - Relationship Mapping - Document Storage - Reporting/Analytics - Dashboard - Knowledge Management - Activity Tracking - Forms Management - For the IT sector - File Sharing - Knowledge Library - SSL Security - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Text Editing - Widgets - Discussions/Forums - API - Live Chat - Activity Dashboard - Calendar Management - Self Service Portal - Communication Management - Catalog Management **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Security** - Verification - Role-Based Permission - Public vs Private **Collaboration** - Change Tracking - Simultaneous Access - File Sharing - Commenting on Documents **Generative AI** - AI Text Generation - Generative AI **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Authorization - QR Code - Updates on Files **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Communication** - Social Features - Tagging - Upload - Comments **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management - Template Management - Document Management - Metadata Management - Content Management - Workflow Management - Compliance Management - Digital Asset Management - Task Management - File Management - Forms Management - SEO Management - Audit Management - Website Management - User Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top M-Files Alternatives - [DocuWare](https://www.g2.com/products/docuware/reviews) - 4.4/5.0 (238 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.4/5.0 (456 reviews)