I like how inexpensive it is to run large sample surveys. When we need quick feedback, it’s a great tool to use. Review collected by and hosted on G2.com.

The recruitment panel, often I find that we don’t get great quality responses, but for first click testing, etc. it’s perfect Review collected by and hosted on G2.com.

Clear communication, easy discovery so far. Seems like there is quite a few available features on the middle level subscription. Review collected by and hosted on G2.com.

No tester credits as part of the subscription price, hard to budget this in monthly. Review collected by and hosted on G2.com.

The variety of testing methods, the option for a panel or own respondents, customer service and speed to conduct tests Review collected by and hosted on G2.com.

Interviews are only for people who have english as a language Review collected by and hosted on G2.com.

I like the variety of test types, usability tests, card sort, first click, and more. It's super easy to create the test. I get the responses very fast, and most of the time, the responses are valuable. Review collected by and hosted on G2.com.

There's no easy way to compare answers when creating a variation test.

The parameters for selecting the crowd are mainly focused on B2C products. My product is B2B, and sometimes it's hard to find my target audience. Review collected by and hosted on G2.com.

Lyssna offers the perfect platform for our usecases. They have quite extensive pool of participants that can be easily extended by external panel. The tool is easy to use and can be very versatile. The customer and procurement support is amazing. Review collected by and hosted on G2.com.

In some countries their pool is not as extensive as we would need it to be and so we use external panel for this matter. Review collected by and hosted on G2.com.

I love that Lyssna allows us to bring our own audience, this way we can make use of our list of "engaged users" that have opted-in to collaborating with us, giving us feedback & input on solutions we're testing, or our existing app & its usability today. It's VERY easy to use & implement the test. The customer support is very attentive. We use Lysnna relatively infrequently, but will definitely be leaning on it more & more as our UX team ramps up. Review collected by and hosted on G2.com.

I really wish it would allow us to create slightly longer tests with the free / guest plan, but I'm aware that it's asking for a lot. Obviously Lysnna must make their margins as well, so I don't fault them for that limitation by any means. Review collected by and hosted on G2.com.

I like how quickly we get results for our study Review collected by and hosted on G2.com.

There's no way to duplicate or share a study Review collected by and hosted on G2.com.

I like their responsive customer service best of all! Whenever I wrote about a question or problem, they always responded right away and sorted things out for me. This made learning how to get the most out their user testing very easy. Review collected by and hosted on G2.com.

A test that allowed users to divide 10 points between 3 choices would have been good, but customer service suggested another way to get the same results. Review collected by and hosted on G2.com.

Lyssna is very easy to use, with various different tools available depending on what kind of test you want to run. I also really prefer their credit-based plan. They are introducing new tools every year. Review collected by and hosted on G2.com.

I kind of wish you could do a screener without using too many additional credits. Review collected by and hosted on G2.com.

It's very easy to use and put together tests. I like the articles about best practices for each type of test and have used those as a resource a few times. The turnaround time is fast and I like the results page. Review collected by and hosted on G2.com.

The estimated task times are way too long and impact the 5 minute test limit. I wish they were either more accurate, or the limit was higher. Review collected by and hosted on G2.com.