--- title: Lyssna Reviews meta_title: 'Lyssna Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 183 reviews by the users' company size, role or industry to find out how Lyssna works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 183 scale: '5' date_modified: '2026-08-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Lyssna Reviews **Vendor:** Lyssna **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.5/5.0 **Total Reviews:** 183 ## About Lyssna Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. ## Lyssna Pros & Cons **What users like:** - Users find Lyssna **incredibly intuitive** , allowing for seamless use without excessive reliance on documentation. (57 reviews) - Users find Lyssna to be **intuitive and easy to use** , with valuable templates and quick feedback for projects. (37 reviews) - Users find Lyssna's **easy setup** intuitive, with templates and quick turnaround enhancing their overall experience. (30 reviews) - Users praise the **exceptional customer support** of Lyssna, appreciating quick insights and helpful webinars that enhance their experience. (27 reviews) - Users find Lyssna incredibly **intuitive to use** , making it easy to get started without extensive documentation. (24 reviews) - Users appreciate the **ease of use and implementation** with Lyssna, making it accessible for their testing needs. (23 reviews) - Tool Variety (19 reviews) - Setup Ease (18 reviews) - Simple (16 reviews) - Pricing (15 reviews) **What users dislike:** - Users desire more **customization options** in Lyssna, including navigation features and participant screening capabilities. (18 reviews) - Users struggle with **survey issues** like lack of autosave and basic questionnaire logic, affecting their experience. (15 reviews) - Users struggle with **pricing issues** , finding it unclear and potentially costly with rapid scaling for frequent analyses. (12 reviews) - Users feel the **limited customization** of Lyssna restricts the user experience and feature effectiveness for diverse testing needs. (11 reviews) - Users find the pricing of Lyssna can become **expensive** , particularly with frequent analyses and unclear initial costs. (10 reviews) - Users face **significant limitations** in Lyssna, impacting functionality and the overall testing experience. (10 reviews) - Users experience **slow performance** with Lyssna, often losing work due to inadequate saving and lengthy turnaround times. (9 reviews) - Limited Opportunities (7 reviews) - Not User-Friendly (7 reviews) - Poor Interface Design (7 reviews) ## Lyssna Reviews ### 1. Great tool for gathering real and visual user feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Arjan v. | Senior UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Lyssna?** It's a great tool that I, as a UX Researcher, can use to quickly gather feedback about our live website and the prototypes that my fellow UX Designers are making for the team. This makes the voice of the customer more important to our company and advocates a great UX. Also, customer support is through the roof: always very helpful and accomodating. Feedback is brought to the developer team, so things that are missing constantly evolve. **What do you dislike about Lyssna?** Not many downsides, only that the questionnaire logic is a bit more basic than dedicated Survey tools. But the fact that you can record live website behavior and people interacting with a prototype, and even do audio recordings, make it a tool that we are very happy to use. **What problems is Lyssna solving and how is that benefiting you?** Lyssna solves the problem of presenting visuals and prototypes to users and getting feedback. This isn't something that can easily be done in traditional suvey software. So Lyssna is a great addition to our UX Research toolbox, for this! ### 2. Great Tool for UX Research! **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie L. | UX Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Lyssna?** Lyssna provides a wide range of tools that make it easy for us to carry out both moderated and unmoderated user research. Most of these tools are straightforward to use, and I particularly appreciate the excellent customer support offered by the Lyssna team! **What do you dislike about Lyssna?** I've run into issues with losing progress on my surveys and tests because my browser timed out and I forgot to click the "Save and Preview" button. Wish there was a more intuitive way to save drafts, or have an auto-save feature! **What problems is Lyssna solving and how is that benefiting you?** Lyssna helps me build surveys and user tests while integrating with Figma prototypes to give me a wide range of options for UX research. ### 3. A great user research platform for a variety of research needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Kylie M. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Lyssna?** I really like that Lyssna is able to let me create studies that are simple and straightforward, or complex and advanced. It has great summary and synthesis tools, and lets me recruit however I need to best. **What do you dislike about Lyssna?** I dislike the lack of customization and some of the UI design, I also really struggle with the lack of an autosave feature while editing/creating a survey. **What problems is Lyssna solving and how is that benefiting you?** As a smaller company, we have our UX designers complete all of our user research. Lyssna makes research less manual by giving us a platform to conduct complex prototype testing and send it out to our users to complete in an unmoderated session. ### 4. Major bugs and opinionated backend choices make Lyssna frustrating to use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Lyssna?** The variety of tests available on the platform. Responsive support. **What do you dislike about Lyssna?** One study per month at the starter plan level is surprisingly low. Backend glitches and performance issues. A clunky backend experience leads to a lot of manual work. Conspicuous branding, even on a paid plan, makes exporting client reports difficult. **What problems is Lyssna solving and how is that benefiting you?** Lyssna is a user research suite of tools that lets me collect insights on designs and experiences. **Official Response from Team Lyssna:** > We’re glad the variety of tests and our support team have stood out positively. At the same time, we take your concerns about plan limits, performance issues, backend friction, and branding seriously. That’s not the experience we want anyone to have. I will share your feedback with the team. ### 5. Lyssna is my go-to for very cheap but super flexible surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie D. | Lead Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Lyssna?** The survey creation tool is second to none. You really can do any kind of survey or unmoderated research you want on there. Easy analysis, easy creation. What more could you want? I've been using Lyssna for years. It's also by far the cheapest platform out there. Like, by a really long way. **What do you dislike about Lyssna?** The thing I would improve is the size of the panel. It's really good for consumer insights and slightly more generalised audiences, but when you want to get really specific with B2B or niche audiences, then sometimes I'm not able to get the participants I need. **What problems is Lyssna solving and how is that benefiting you?** Lyssna lets me speak to users in a really lightweight and flexible way. ### 6. Lyssna customer support goes above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Vitoria V. | Content designer, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Lyssna?** Aside of the highly intuitive and newbie friendly interface of Lyssna, the customer support team proves that a good product can only achieve greatness when user needs are truly central. When I've faced issues while analysing data from a study, they were swift to take action and fix the bug so my experience wasn't affected. **What do you dislike about Lyssna?** A minor downside is that there isn't, up until the present moment, more regionalised language options to conduct your study into. **What problems is Lyssna solving and how is that benefiting you?** Lyssna helps me and my team build easy and effective surveys and user tests that we use to improve our product's experience. ### 7. Easy to use quick results. **Rating:** 4.5/5.0 stars **Reviewed by:** Craig at Tech PM Career Path . | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Lyssna?** Lyssna is easy to use. I have used it for three online studies so far; 2 web usability studies to improve my homepage and 1 study to rank business ideas. There's no technical jargon getting in the way to understand it. Billing is simple and easy to understand before you buy. In terms of "recommendations", I've already written a blog post about Lyssna so that other small business owners can consider using it to improve their websites. In my blog post I mention that I am not affiliated with Lyssna, just a happy customer, which is how I believe recommendations should be given. **What do you dislike about Lyssna?** Some of the participant responses are provided too quickly. For example, the Lyssna results show the milliseconds that each participant spent answering each question in my study. Sometimes the response time is too short, when I know it will take longer to read the questions and consider a real answer. *This is an issue for any company offering online studies.* Perhaps AI/ML can do anomaly detection or measure mouse movement to separate "real considered" answers from people quickly clicking just to get through the study. They need 2 factor authentication. **What problems is Lyssna solving and how is that benefiting you?** They are able to (a) offer a platform with great usability to host my studies (b) allow me to narrow down the type of participants I want at a very fine granularity and (c) quick get results, usually within 1-2 days for a small study. ### 8. Lyssna is a decent panel tool but limited on non-english speaking recruitment **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Lyssna?** Its easy to set up a study and there are a lot of criteria available for selecting a panel. The pricing is more flexible than other platforms such as Wynter as there is no steep "buy-in" costs which makes Lyssna more accessible if you don't have the budget for a $17k initial subscription. **What do you dislike about Lyssna?** There could be more choice in the survey question formats. The job titles to select from in the panel recruitment section seem really random and some obvious job titles seem to be missing. If you need non-english speaking panellists then this can take a while. I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people. **What problems is Lyssna solving and how is that benefiting you?** It helps gives a market perspective of our products that is less biased than customer interviews. ### 9. A very happy experience **Rating:** 5.0/5.0 stars **Reviewed by:** Madalayne R. | UX/UI Designer, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Lyssna?** I have had a very positive experience building surveys and usability tests within Lyssna on a regular basis. It's very user friendly, the support staff is incredibly responsive and helpful, and I feel that this team cares about their users and improving the product. The options suit my needs well and there are new features coming out that make my life even easier. **What do you dislike about Lyssna?** There are some limitations with the survey builder. I think it could be made more flexible for different use-cases, and there could be more customization with regard to how survey respondents navigate through the survey (maybe a back button, or multiple Qs on one page). I think there are some quality of life improvements, and some more mechanisms for not losing data when building a survey. **What problems is Lyssna solving and how is that benefiting you?** Lyssna gives us a way to collect feedback from customers in a quick and easy way, and allows us to identify and address usability problems by allowing respondents to explore our prototypes. ### 10. One of my go-to tools for over a decade! **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa F. | CRO Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Lyssna?** I've been doing CRO for over 15 years and have relied on Lyssna (formerly UsabilityHub) to back up my recommendations and get client buy-in on test ideas. I find it more powerful to SHOW them that 75% of users don't know what their value prop is, for example, rather than merely telling that to them, myself. I also use it to uncover problems that I didn't initially think of. I appreciate that the feedback is super quick and affordable. And I like the variery of tests/polls I can run. In recent years, they added more filters, which I like, such as hobbies, technology use, financial products, etc to better target the right respondents. **What do you dislike about Lyssna?** I sometimes feel like the repondents don't match the criteria I requested. It makes me wonder what type of screening or verification there is to ensure that users truly fit the demographics they claim to. Also, there are times that I get snarky responses, which aren't worth paying for. So I'd like Lyssna to invest in improving -- and checking in on -- the quality of their panel, which I use exclusively. **What problems is Lyssna solving and how is that benefiting you?** I use it for quick user research on webpages to inform hypotheses for A/B testing. It's a great tool to get client buy-in on my recommendations. I find that clients don't push back nearly as much when I have this qualitative data to back up my ideas! ### 11. Nice tool, great customer support, minor complaints **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Lyssna?** Lyssna has great variety in what types of activities you can organize. It's easy to set something up and the preview works great. It's clean and without clutter, allowing you to focus on what you're doing. The price is affordable. Setting up a variation set was easy as well and was very helpful. I've also had amazing assistance by customer support, very fast response time and they were helpful and friendly. **What do you dislike about Lyssna?** There are a few minor complaints I have with Lyssna. The first is that the participants can't go back if they're completing a test. Second, and this ended up being a more major issue for me: when adding an image to instructions, it remains small and there's wasted space around the edges of it and the expand option does not do anything. As a workaround, I used a design survey for my instructions and image as the image size is much larger. However, this caused the estimated time to go over the limit for my subscription tier... I had to remove some questions and combine some questions, so this issue had an impact on my test and was frustrating. **What problems is Lyssna solving and how is that benefiting you?** Keeping user research tests and surveys in one place and helping with analyzing results. ### 12. Great functionalities for unmoderated user research **Rating:** 4.5/5.0 stars **Reviewed by:** Hadar K. | Senior UX researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Lyssna?** I like the variety of test types, usability tests, card sort, first click, and more. It's super easy to create the test. I get the responses very fast, and most of the time, the responses are valuable. **What do you dislike about Lyssna?** There's no easy way to compare answers when creating a variation test. The parameters for selecting the crowd are mainly focused on B2C products. My product is B2B, and sometimes it's hard to find my target audience. **What problems is Lyssna solving and how is that benefiting you?** Getting a mass of responses regarding my product designs quickly. It helps shorten the design cycle prior to development phase. ### 13. Easy to use platform to gather usability and other quantitative and qualitative feedback from panels **Rating:** 5.0/5.0 stars **Reviewed by:** Karen D. | Lead UX Designer, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Lyssna?** Lyssna is very easy to use, with various different tools available depending on what kind of test you want to run. I also really prefer their credit-based plan. They are introducing new tools every year. **What do you dislike about Lyssna?** I kind of wish you could do a screener without using too many additional credits. **What problems is Lyssna solving and how is that benefiting you?** Helps me back up hypothesis before, during, and after iterations. It's also a very quick turnaround meaning I don't have to faff about with different platforms or trying to recruit people myself. ### 14. Good but there is space to be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Lyssna?** Easy to apply logic, easy to follow the answers, great that you can export the answers, great that there is intergation with figma (but if prototypes are a big bigger they will never load, this is a huge minus), the word cloud, **What do you dislike about Lyssna?** In the surveys there is no back button so respondets cannot edit their previous answers **What problems is Lyssna solving and how is that benefiting you?** Unmoderated tests with users ### 15. Flexible and user-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Lyssna?** Lyssna offers certain features that are not available on similar platforms, such as device targeting, variation sets and a customisable screener. Setup is also easier than other platforms we have tried and we like the fact that a live test remains fully editable. **What do you dislike about Lyssna?** The screener is limited to 4 questions. It is not possible to include more than one conditional logic for each question. **What problems is Lyssna solving and how is that benefiting you?** Lyssna enables us to run remote unmoderated tests to validate design solutions with a large number of people. ## Lyssna Discussions - [What is Usability Hub used for?](https://www.g2.com/discussions/what-is-usability-hub-used-for) - 1 upvote - [View Lyssna pricing details and edition comparison](https://www.g2.com/products/lyssna/reviews?filters%5Bsentiment_snippet%5D=1656673&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A04%3A10+-0500&secure%5Bsession_id%5D=d47a27b2-d9ee-4665-ad3d-b274065afece&secure%5Btoken%5D=e3371bd919815f68421eb01320bd9fac20ae6de5f690579c62943d5463bdb8d4&format=llm_user) ## Lyssna Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Prolific](https://www.g2.com/products/prolific/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Lyssna Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes - Commenting/Notes **Functionality** - Crowd Testing - Feedback Tracking - Integration - Requirements - Logging **Platform Basics** - Interoperability - Performance **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Summarization **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes - Question Branching - Conditional Logic **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Participant Selection** - Recruitment Pool - Single Sign On **Admin** - Test Analysis **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels - Real-Time Data **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Platform Performance** - Reporting - Monitoring **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **System Management** - Security - System Monitoring - SSL Security - GPS **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms - Generative AI **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces - Third-Party Integrations - Social Media Integration - Customizable Reports **Additional Functionality** - Customizable Questions - Alerts/Notifications - Reporting & Statistics - Surveys & Feedback - Sentiment Analysis - Activity Tracking - Search/Filter - Trend Analysis - Charting - Real-Time Reporting - Face-to-Face - Survey Sample Management - Multi-Channel Distribution - Customer Segmentation - SSL Security - Reporting/Analytics - Multi-Language - Data Visualization - Monitoring - Drag & Drop - Offline Access - Data Import/Export - Customizable Fields - Phone-Based - Template Management - Reminders - Visual Analytics - Real-Time Analytics - Customizable Branding - Panel Management - Question Library - Paper-Based - Benchmarking - API - Single Sign On - Survey/Poll Management - Customizable Templates - Access Controls/Permissions - Multiple User Accounts - Email Management - Statistical Analysis - Email Reminders - AI Copilot ## Top Lyssna Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Maze](https://www.g2.com/products/maze-maze/reviews) - 4.5/5.0 (108 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews)