[ Lyft Bu... Reviews ](https://www.g2.com/products/lyft-business/reviews) [ Lyft Bu... Reviews ](https://www.g2.com/products/lyft-business/reviews) # Lyft Business Features ##### ## Administration (6) Dashboard A place to track ride history, users, and other pertinent information. Analytics Information such as ride details, distance, duration, and other metrics to track performance or usage. Preferences The ability to change default ride selections such as ride type or favorite locations. Ride Ratings The ability to rate ride quality. Ride Scheduling Scheduling a future ride with fixed pickup and dropoff locations. Loyalty Management Reward programs for customers who use the tool frequently or to lure back customers who haven't been active recently. Show More ##### ## Technology (3) Heat Maps An activity map that shows where usage is high and where it is low (likely geographically). Number Masking Ensuring customer and driver privacy by not revealing their phone numbers when calls or texts are sent through the tool. Route Optimization Using data to provide the fastest or shortest route between the pickup and the destination. 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