--- title: Lyft Business Reviews meta\_title: 'Lyft Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Lyft Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 48 scale: '5' date\_modified: '2026-08-09' parent\_category: name: B2B Marketplaces url: https://www.g2.com/categories/b2b-marketplaces --- # Lyft Business Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lyft Business but has limited features. Are you part of the Lyft Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities. * * * Seller [Lyft](https://www.g2.com/sellers/lyft) Discussions [Lyft Business Community](https://www.g2.com/products/lyft-business/discuss) Solution Type Best-of-Breed Overview by Thomas Hanna Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) ## Top-Rated Alternatives [ ![Uber for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber for Business") Uber for Business 4.4/5(97) ](https://www.g2.com/products/uber-for-business/reviews) [ ![Careem for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Careem for Business") Careem for Business 4.3/5(45) ](https://www.g2.com/products/careem-for-business/reviews) [ ![Ola Corporate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ola Corporate") Ola Corporate 4.3/5(38) ](https://www.g2.com/products/ola-corporate/reviews) [ View All Alternatives ](https://www.g2.com/products/lyft-business/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") GE Verified User in Events Services Small-Business (50 or fewer emp.) 11/26/2018 "Excellent product for companies that need to schedule rides for customers" 5/5 What do you like best about Lyft Business? I had a brief experience using Lyft Concierge for a venue that puts on hundreds of concerts, weddings, etc. every year. Lyft Concierge is provided as an option for clients that book the venue to offer their event attendees. Makes scheduling safe rides home easier. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? The drivers are still normal Lyft drivers and get stuck in traffic or cancel. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Easily allowing clients to get to and from the venue conveniently and safely. Neat offering to clients that can help hook them to book with us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Mid-Market (51-1000 emp.) 12/11/2018 "Love the app - it is easy to use!" 4/5 What do you like best about Lyft Business? I love how the app is extremely user friendly and clear. I like that you get to know a lot about the driver who is coming to pick you up. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I dislike that you get to see the driver's reviews beforehand. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: SO user friendly - love the app! Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Being forced to rely on public transportation. The benefits are that I get where I have to go and I know around what time I will get there! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") GM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/11/2018 "Flexible rides for customers and clients" 5/5 What do you like best about Lyft Business? It offers ease and control for organizations’ passengers, employees, patients and clients. Allows to request rides on their schedule, just like they could in the Lyft app. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Sometimes not a very good option for short drives and long pick-ups. Low percent of the payment goes to the driver. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I use it for scheduling drives to and from entities and organizations. It has flexible hours for drivers and clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") GS Verified User in Sports Small-Business (50 or fewer emp.) 12/11/2018 "Depends on the Driver" 4/5 What do you like best about Lyft Business? The ease of finding a concierge in a busy city that you may or may not know is a great perk. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Not too much to dislike, except that maybe the driver's temperament might be a detriment from time to time. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Awesome service! Recommended! Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? We have realized that the problem of renting a car for the duration of a business trip is far less cost-effective than utilizing Lyft Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JL Josh L. Callcenter Agent Small-Business (50 or fewer emp.) 12/2/2018 "Excellent " 5/5 What do you like best about Lyft Business? I love how I can work around my schedule Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Nothing everything is great it's an excellent program Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? You can pick anyone up and take them as anywhere they want to go Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") GI Verified User in Internet Mid-Market (51-1000 emp.) 12/11/2018 "Easy to use for company ride support" 4/5 What do you like best about Lyft Business? Very easy to manage ride-hailing for a larger group of people Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Not as intuitive as it would be for individual people to cal their own rides Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Better support for a large group of people calling for individual rides but not having to submit individual expenses Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/26/2018 "Lyft Review" 2.5/5 What do you like best about Lyft Business? I enjoy lyft as I have always had a better experience traveling with them over other ride shares. Cleaner vehicles and fast pick up time. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Sometime when I have requested a lyft, they switch pick up drivers multiple times Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? We save the company money on travel when we utilize lyft. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") GR Verified User in Real Estate Small-Business (50 or fewer emp.) 10/29/2018 "Useful in certain settings" 4/5 What do you like best about Lyft Business? I like how I can call a Lyft for someone else, even if they don't have the app Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Sometimes things can be confusing or unclear about how to use it Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Check it out! It's definitely worth giving a try Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? This helps customers who don't have the app or need financial assistence in getting rides Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Lyft Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lyft Business ](https://www.g2.com/products/lyft-business/discussions/new) GU Guest User What is Lyft Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lyft-business-used-for) [ View all Discussions ](https://www.g2.com/products/lyft-business/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) Lyft Business Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d249f433034e0735f771f80d874381a4/uber-for-business.jpg "Product Avatar Image") Uber for Business 4.4/5(97) [ Compare Now ](https://www.g2.com/compare/lyft-business-vs-uber-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f9ebe3930100b31b5ffc98974f25b41/careem-for-business.jpg "Product Avatar Image") Careem for Business 4.3/5(45) [ Compare Now ](https://www.g2.com/compare/careem-for-business-vs-lyft-business) ##### ##### Lyft Business Features Administration Dashboard Analytics Preferences Technology Heat Maps Number Masking Route Optimization [ View More Features ](https://www.g2.com/products/lyft-business/features) ##### Categories on G2 [Ride Sharing](https://www.g2.com/categories/ride-sharing) ##### Explore More [What platform provides the best analytics for billing performance?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-billing-performance)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises)[Best software for revenue management in software companies](https://www.g2.com/discussions/best-software-for-revenue-management-in-software-companies) [Which pharmacy management platforms avoid hidden costs and lengthy implementation for mid-market teams?](https://www.g2.com/discussions/which-pharmacy-management-platforms-avoid-hidden-costs-and-lengthy-implementation-for-mid-market-teams)[Which mobility consulting partner has the strongest industry expertise and case study references to identify the best fit for complex enterprise engagements?](https://www.g2.com/discussions/which-mobility-consulting-partner-has-the-strongest-industry-expertise-and-case-study-references-to-identify-the-best-fit-for-complex-enterprise-engagements)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025) [Show MoreShow Less](javascript:void(0);)