--- title: Lyft Business Reviews meta\_title: 'Lyft Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Lyft Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 48 scale: '5' date\_modified: '2026-08-09' parent\_category: name: B2B Marketplaces url: https://www.g2.com/categories/b2b-marketplaces --- # Lyft Business Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lyft Business but has limited features. Are you part of the Lyft Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities. * * * Seller [Lyft](https://www.g2.com/sellers/lyft) Discussions [Lyft Business Community](https://www.g2.com/products/lyft-business/discuss) Solution Type Best-of-Breed Overview by Thomas Hanna Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) ## Top-Rated Alternatives [ ![Uber for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber for Business") Uber for Business 4.4/5(97) ](https://www.g2.com/products/uber-for-business/reviews) [ ![Careem for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Careem for Business") Careem for Business 4.3/5(45) ](https://www.g2.com/products/careem-for-business/reviews) [ ![Ola Corporate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ola Corporate") Ola Corporate 4.3/5(38) ](https://www.g2.com/products/ola-corporate/reviews) [ View All Alternatives ](https://www.g2.com/products/lyft-business/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Erik F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erik F.") EF Erik F. Project Manager / Director of Technical Operations Small-Business (50 or fewer emp.) 12/11/2018 "Seamless Transportation" 5/5 What do you like best about Lyft Business? Lyft Concierge has become the staple for our business because of its ease of use and manageable user interface. As a company that has employees always traveling, it has saved it time and money. No longer are expensive rental car days or taxi rides because Lyft Concierge does it all. We also love the fact that it takes away the financial burden and management from those who will be taking the rides. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I really do not have anything negative to say about the product. Our company is thriving because of it. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: I definitely recommend using this product for your business operations. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? We are saving time and can coordinate transportation in a more efficient manner. This has saved our company thousands of dollars. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") GC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 11/13/2018 "there when you need" 3/5 What do you like best about Lyft Business? Lyft now can allow you to advance book a ride where they did not previously. Allows my employees to book through there and charged to corporate account which allows us to just pay v reimburse. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? i was told that they are not stringent on their drivers as far as age of car which is a little unsettling Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: lyft seems to offer more reporting and ease of use for an administrator. When looking into Uber they would reschedule the appointment and reschedule and difficult to get the better answers Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? employees can book through there and MUST identify the business purpose of the ride Review collected by and hosted on G2.com. Show More 11/21/2018 Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/27/2018 "It is useful for the population that I work with" 2.5/5 What do you like best about Lyft Business? It is useful for the population that I work with. We have to get rides for people of all different types of technological usefulness. This allows the company to avoid the problem of people who cannot use technology. It is very useful. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I do not like that it costs a bit of money. Also the drivers can be weird. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Consider it. But...do not think that you will not have any other technical issues because of it. It can still be tricky to get a ride exactly on time. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? We have to get rides for people of all different types. This allows the company to avoid the problem of people who cannot use technology. It is very useful in that they do not have to get their own cars for themselves. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") GR Verified User in Research Small-Business (50 or fewer emp.) 4/6/2019 "using Lyft for commuting" 3.5/5 What do you like best about Lyft Business? I have used this app to commute locally in the USA. it provides good service and travel sharing facility. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? charges are always at the higher side in comparison to Uber. This makes it much less preferable. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Recommend it to try and compare it in places where Uber services are not good. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I have used this app to commute and shared rides. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Benjamin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin E.") BE Benjamin E. President Small-Business (50 or fewer emp.) 11/24/2018 "Best Way to Manage Client Rides" 4/5 What do you like best about Lyft Business? The best thing about Lyft Concierge is the ability for me to schedule rides for not only my team, but also my clients, which allows them to come and go from our office without ease and leaves them impressed. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? It’s still Lyft, there is still a chance that the drivers won’t be good. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Having to schedule rides through a broker or 3rd party agency for my clients has completely been erased by using Lyft concierge. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") GI Verified User in Information Services Mid-Market (51-1000 emp.) 12/11/2018 "Great app, easy, reliable" 4.5/5 What do you like best about Lyft Business? The app is predictable almost always, other than the seldom rush hour miscalculation. It's also easy to get past ride receipts. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? It would be great if you could text or email individual receipts from the app, and it would be great if they'd give a warning before they have to switch the driver coming to get you, so you know the time arrival estimate. It would also be great if they could have a cancellation window countdown clock, so that you have a certain amount of time from when the ride is assigned to cancel if the ETA is too long (60-120 seconds?) Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Commuting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") GE Verified User in Education Management Mid-Market (51-1000 emp.) 4/27/2019 "Lyft concierge review" 4.5/5 What do you like best about Lyft Business? The professional feeling of using the app Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Dislike the long wait times. Especially if I'm in a rush. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Great app! Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Able to travel for business and earn incentives in return. Great benefits for business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") GR Verified User in Real Estate Small-Business (50 or fewer emp.) 11/30/2018 "I like it better than Uber" 3.5/5 What do you like best about Lyft Business? Ease of use is good, and it’s integration of maps makes it user friendly. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? It can be a little costly, but no where near as costly as a cab... also, you never know who you are going to get really, to drive you.. they can be weird, or they can be very cool.. it’s a big mix. Also, a little tricky to make sure they arrive on time for pick up or for drop off. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I can help arrange clients needing to get around out of town from one place to another by recommending lyft to them to get them to the appropriate place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") GM Verified User in Medical Devices Small-Business (50 or fewer emp.) 2/19/2019 "Good reliable ride" 4.5/5 What do you like best about Lyft Business? Very prompt and safely driven to my destinations Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I think all of their drivers should be non smoking cars. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Rides to destinations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") GF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 11/24/2018 "Good app! " 3/5 What do you like best about Lyft Business? Good app! I like that it’s convenient, accessible in a lot of major areas, and trustworthy. I appreciate that it is funneled through a larger company so as to ensure trustworthiness. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I dislike that this feature is not available in many smaller cities or towns. Especially because many people travel for business, even when they are based out of a larger city, they may travel too smaller cities it would be nice to have this feature available Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Travel and convenience with business travel. I trust lyft moreso that taxis or other services that may be more local or independent. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Lyft Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lyft Business ](https://www.g2.com/products/lyft-business/discussions/new) GU Guest User What is Lyft Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lyft-business-used-for) [ View all Discussions ](https://www.g2.com/products/lyft-business/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) Lyft Business Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d249f433034e0735f771f80d874381a4/uber-for-business.jpg "Product Avatar Image") Uber for Business 4.4/5(97) [ Compare Now ](https://www.g2.com/compare/lyft-business-vs-uber-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f9ebe3930100b31b5ffc98974f25b41/careem-for-business.jpg "Product Avatar Image") Careem for Business 4.3/5(45) [ Compare Now ](https://www.g2.com/compare/careem-for-business-vs-lyft-business) ##### ##### Lyft Business Features Administration Dashboard Analytics Preferences Technology Heat Maps Number Masking Route Optimization [ View More Features ](https://www.g2.com/products/lyft-business/features) ##### Categories on G2 [Ride Sharing](https://www.g2.com/categories/ride-sharing) ##### Explore More [What platform provides the best analytics for billing performance?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-billing-performance)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises)[Best software for revenue management in software companies](https://www.g2.com/discussions/best-software-for-revenue-management-in-software-companies) [Which pharmacy management platforms avoid hidden costs and lengthy implementation for mid-market teams?](https://www.g2.com/discussions/which-pharmacy-management-platforms-avoid-hidden-costs-and-lengthy-implementation-for-mid-market-teams)[Which mobility consulting partner has the strongest industry expertise and case study references to identify the best fit for complex enterprise engagements?](https://www.g2.com/discussions/which-mobility-consulting-partner-has-the-strongest-industry-expertise-and-case-study-references-to-identify-the-best-fit-for-complex-enterprise-engagements)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025) [Show MoreShow Less](javascript:void(0);)