--- title: Lyft Business Reviews meta\_title: 'Lyft Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Lyft Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 48 scale: '5' date\_modified: '2026-08-09' parent\_category: name: B2B Marketplaces url: https://www.g2.com/categories/b2b-marketplaces --- # Lyft Business Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lyft Business but has limited features. Are you part of the Lyft Business team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities. * * * Seller [Lyft](https://www.g2.com/sellers/lyft) Discussions [Lyft Business Community](https://www.g2.com/products/lyft-business/discuss) Solution Type Best-of-Breed Overview by Thomas Hanna Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) ## Top-Rated Alternatives [ ![Uber for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber for Business") Uber for Business 4.4/5(97) ](https://www.g2.com/products/uber-for-business/reviews) [ ![Careem for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Careem for Business") Careem for Business 4.3/5(45) ](https://www.g2.com/products/careem-for-business/reviews) [ ![Ola Corporate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ola Corporate") Ola Corporate 4.3/5(38) ](https://www.g2.com/products/ola-corporate/reviews) [ View All Alternatives ](https://www.g2.com/products/lyft-business/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Small-Business (50 or fewer emp.) 1/13/2022 "Let’s ride!" 2.5/5 What do you like best about Lyft Business? I like all of the promotions to use certain cards when booking a ride, which allows for a discount Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I do not like when there is a large surcharge for certain rides Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: I would recommend this to anybody who needs to book a ride for their employees or clients without hassle Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I am solving the problem of being able to book rides for my clients when necessary Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nicko P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicko P.") NP Nicko P. a Small-Business (50 or fewer emp.) 1/18/2021 "works great!!!" 4/5 What do you like best about Lyft Business? how easy it was to setup. it felt like second skin. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? a little bit slow at times but i believe it was more so on what area you were in. also the price was a little high. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: Try it and see for yourself Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? getting our customers home safe after a long night of drinking. it allowed our customer's peace of mind that they and their children will make it home safe. Review collected by and hosted on G2.com. Show More 1/26/2021 Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 11/18/2021 "Good ridesharing service depending on the area and how many active drivers" 4/5 What do you like best about Lyft Business? Mapping the car in real time and the fact you can follow on the map Review collected by and hosted on G2.com. What do you dislike about Lyft Business? Drivers sometimes take longer than anticipated, prices inflated during times when people need it Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? Pricing can be expensive depending on the time of day and day of the week. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ST Stephanie T. Mid-Market (51-1000 emp.) 11/18/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Fast to my destination and available everywhere" 4/5 What do you like best about Lyft Business? Good settings possible so that I can organize carpooling within the company - we usually use the service in the early morning to get to work. The shared function for internal company rides is unique. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? In our accident on the highway (flat tire) we were not offered a refund despite a complaint. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? The app allows us to make a quick booking without having to wait long. Drivers are punctual and precise. Cars in good condition - prices for the rides are good. This service is available everywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 1/13/2021 "customer service needs improvement" 3.5/5 What do you like best about Lyft Business? the time it takes from making the order to pick up time Review collected by and hosted on G2.com. What do you dislike about Lyft Business? the customer service from some drivers is horrible Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: that you schedule 24 hours ahead of time Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? the fact that i am helping to save the planet for my kids Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Military](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Military") UM Verified User in Military Small-Business (50 or fewer emp.) 3/29/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Driver" 5/5 What do you like best about Lyft Business? It’s really easy to order a lyft to get where you need to go in a matter of minutes. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? The ability to change your drop off location in the middle of your ride. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I can call for a ride day or night and usually there is always a drive near and there is always a rider needing a ride. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/7/2019 "Lyft is very easy to use, very convenient " 5/5 What do you like best about Lyft Business? I could easily get around in towns that I am not familiar with, the driver’s are friendly and helpful Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I never had any issues. It was easy to use and the drivers were helpful and friendly Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: The Lyft drivers are helpful and friendly Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? We use this for out of town travel Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RR reinaldo r. Excellent business communication tool Enterprise (\> 1000 emp.) 2/11/2019 "Excellent mobile application for air ticket management" 5/5 What do you like best about Lyft Business? Excellent APP that allows the management of booking flights Southwest, streamlining the process of passengers in the acquisition of their tickets, allows real-time flight check, departure time and up to the door of entry all alzance of the hands of the clients. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: I recommend this app because it has allowed the travel company to optimize the processes for the purchase of tickets, allowing a better application for the geoucking of people to arrive on time to their flights, view flight schedules and everything related to it Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? The creation of this app has allowed the travel company to optimize the processes for the purchase of airline tickets, using self-management by the users who plan to enjoy the services of the airline. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Enterprise (\> 1000 emp.) 9/6/2019 "Efficient and handy. " 5/5 What do you like best about Lyft Business? Offers shared rides that are discounted and allowing individuals to save money. Rides are easily accessible and the app is convenient to navigate through. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I don't have any negative experience with Lyft yet. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: It's efficient and you could choose which times are available for a discount. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? It's very convenient from getting to one campus to another. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harsh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh P.") HP Harsh P. Data Science Engineer Computer Software Small-Business (50 or fewer emp.) 3/27/2019 "Affordable travel " 4.5/5 What do you like best about Lyft Business? The promotional offers are quite impressive. I find the quality of the service better than its competitor and the fares are cheaper as well. The payment options are pretty well organised. Review collected by and hosted on G2.com. What do you dislike about Lyft Business? I would like to see more flexibility in choosing the driver as well as more availability of drivers. Review collected by and hosted on G2.com. Recommendations to others considering Lyft Business: It is certainly worth giving a try. Review collected by and hosted on G2.com. What problems is Lyft Business solving and how is that benefiting you? I use it sometimes for travel. I have had not problems so far in terms of accessing the application and navigating through it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Lyft Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lyft Business ](https://www.g2.com/products/lyft-business/discussions/new) GU Guest User What is Lyft Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lyft-business-used-for) [ View all Discussions ](https://www.g2.com/products/lyft-business/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 8 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/lyft-business/pricing) Lyft Business Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d249f433034e0735f771f80d874381a4/uber-for-business.jpg "Product Avatar Image") Uber for Business 4.4/5(97) [ Compare Now ](https://www.g2.com/compare/lyft-business-vs-uber-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f9ebe3930100b31b5ffc98974f25b41/careem-for-business.jpg "Product Avatar Image") Careem for Business 4.3/5(45) [ Compare Now ](https://www.g2.com/compare/careem-for-business-vs-lyft-business) ##### ##### Lyft Business Features Administration Dashboard Analytics Preferences Technology Heat Maps Number Masking Route Optimization [ View More Features ](https://www.g2.com/products/lyft-business/features) ##### Categories on G2 [Ride Sharing](https://www.g2.com/categories/ride-sharing) ##### Explore More [What platform provides the best analytics for billing performance?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-billing-performance)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises)[Best software for revenue management in software companies](https://www.g2.com/discussions/best-software-for-revenue-management-in-software-companies) [Which pharmacy management platforms avoid hidden costs and lengthy implementation for mid-market teams?](https://www.g2.com/discussions/which-pharmacy-management-platforms-avoid-hidden-costs-and-lengthy-implementation-for-mid-market-teams)[Which mobility consulting partner has the strongest industry expertise and case study references to identify the best fit for complex enterprise engagements?](https://www.g2.com/discussions/which-mobility-consulting-partner-has-the-strongest-industry-expertise-and-case-study-references-to-identify-the-best-fit-for-complex-enterprise-engagements)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025) [Show MoreShow Less](javascript:void(0);)