--- title: Lyft Business Reviews meta_title: 'Lyft Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Lyft Business works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 48 scale: '5' date_modified: '2026-08-09' parent_category: name: B2B Marketplaces url: https://www.g2.com/categories/b2b-marketplaces --- # Lyft Business Reviews **Vendor:** Lyft **Category:** [Ride Sharing Software](https://www.g2.com/categories/ride-sharing) **Average Rating:** 4.2/5.0 **Total Reviews:** 48 ## About Lyft Business Lyft is preferred by drivers and passengers for its safe and friendly experience, and its commitment to effecting positive change for the future of our cities. ## Lyft Business Reviews ### 1. Reliable and simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Lyft Business?** Lyft Business was such a wonderful discovery for our organisation. The flexibility of allowing numerous staff to utilise this Lyft account is what we like most. The receipts for each ride are collected in one location. **What do you dislike about Lyft Business?** There hasn't been anything about Lyft Business that we've disliked. I love it! **What problems is Lyft Business solving and how is that benefiting you?** Every receipt for every journey is easily accessible, along with a statement stating the purpose of each trip and its cost. It has made it extremely simple to expense these excursions. Visitors to our workplace may request Lyft codes from us, and any unused funds are put back to our credit card. Having all of our travelling staff utilise the same ride-sharing service and knowing we can view all of the receipts in one location is a huge benefit. ### 2. Positive experience **Rating:** 4.0/5.0 stars **Reviewed by:** Kiran K. | Product Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Lyft Business?** Its a great model to earn some money. It's incredibly convenient and straightforward to use, in my opinion. Changing between personal and Business use is as simple as pressing few buttons **What do you dislike about Lyft Business?** Costs can be volatile at times, making it difficult to reliably calculate them. Sometimes it takes the drivers a while to get to my house for the pickup **What problems is Lyft Business solving and how is that benefiting you?** It serves as a great means of transport for both my personal and professional needs. ### 3. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Justin M. | Sales, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Lyft Business?** Helpful with travel for myself and my reps getting to places across the US. **What do you dislike about Lyft Business?** Some places don't have many cars for my reps **What problems is Lyft Business solving and how is that benefiting you?** Getting my reps to business meetings and getting to places. ### 4. Lyft Business Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Lyft Business?** Lyft Business has more favorable rates than other ride-sharing applications and the drivers are tuned to recognizing the audience that is utilizing these services. **What do you dislike about Lyft Business?** The drivers often arrive later than they claim they will. They also pressure the rider to leave a tip more than other ride-sharing drivers. **What problems is Lyft Business solving and how is that benefiting you?** Lyft Business is offering me rides at prices and with accessibility options that I don't usually have available in my daily life, as I don't use a car for my regular activities. ### 5. Easy option for travel **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Lyft Business?** It is super easy while traveling to just leverage the Lyft Business account rather than submitting expense reports or using multiple applications. **What do you dislike about Lyft Business?** There really is not anything that I dislike, again it is super easy. **What problems is Lyft Business solving and how is that benefiting you?** It is solving the need to leverage multiple applications or even download a new one. Everyone has lyft already and its easy to simply leverage the business account when appropriate. ### 6. Lyft Review - RP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Lyft Business?** Efficiency, speed, and usability are the main allures of Lyft Business. **What do you dislike about Lyft Business?** Support and feature set could be more robust; will likely be the case in future iterations **What problems is Lyft Business solving and how is that benefiting you?** Allows for convenience/ease of travel; in the midst of a swarm of solutions and challenges in the ride share ecosystem. The solution allows me to simplify my business travel ### 7. Easy to use, reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Lyft Business?** Very intuitive and was a great way to transport around our company event **What do you dislike about Lyft Business?** Nothing really to complain about. Always had a great experience when using the service **What problems is Lyft Business solving and how is that benefiting you?** In a fast moving business environment it allows us to quickly get to and from events without having to worry about transportation challenges ### 8. Lyft Now **Rating:** 4.0/5.0 stars **Reviewed by:** Polly B. | Technology Integration Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Lyft Business?** The ability to get in my vehicle and make some money, though it will be less than a year ago. **What do you dislike about Lyft Business?** Lyft taking more of our hard-earned money and making it harder to earn bonuses. **Recommendations to others considering Lyft Business:** Just remember, Lyft treats their customers better than they do their drivers. **What problems is Lyft Business solving and how is that benefiting you?** Earning income that I normally wouldn't be able to due to the flexibility of working. Meeting new people from around the world. ### 9. works great!!! **Rating:** 4.0/5.0 stars **Reviewed by:** Nicko P. | a, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Lyft Business?** how easy it was to setup. it felt like second skin. **What do you dislike about Lyft Business?** a little bit slow at times but i believe it was more so on what area you were in. also the price was a little high. **Recommendations to others considering Lyft Business:** Try it and see for yourself **What problems is Lyft Business solving and how is that benefiting you?** getting our customers home safe after a long night of drinking. it allowed our customer's peace of mind that they and their children will make it home safe. ### 10. Good ridesharing service depending on the area and how many active drivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Lyft Business?** Mapping the car in real time and the fact you can follow on the map **What do you dislike about Lyft Business?** Drivers sometimes take longer than anticipated, prices inflated during times when people need it **What problems is Lyft Business solving and how is that benefiting you?** Pricing can be expensive depending on the time of day and day of the week. ### 11. Fast to my destination and available everywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Lyft Business?** Good settings possible so that I can organize carpooling within the company - we usually use the service in the early morning to get to work. The shared function for internal company rides is unique. **What do you dislike about Lyft Business?** In our accident on the highway (flat tire) we were not offered a refund despite a complaint. **What problems is Lyft Business solving and how is that benefiting you?** The app allows us to make a quick booking without having to wait long. Drivers are punctual and precise. Cars in good condition - prices for the rides are good. This service is available everywhere. ### 12. customer service needs improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2021 **What do you like best about Lyft Business?** the time it takes from making the order to pick up time **What do you dislike about Lyft Business?** the customer service from some drivers is horrible **Recommendations to others considering Lyft Business:** that you schedule 24 hours ahead of time **What problems is Lyft Business solving and how is that benefiting you?** the fact that i am helping to save the planet for my kids ### 13. using Lyft for commuting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2019 **What do you like best about Lyft Business?** I have used this app to commute locally in the USA. it provides good service and travel sharing facility. **What do you dislike about Lyft Business?** charges are always at the higher side in comparison to Uber. This makes it much less preferable. **Recommendations to others considering Lyft Business:** Recommend it to try and compare it in places where Uber services are not good. **What problems is Lyft Business solving and how is that benefiting you?** I have used this app to commute and shared rides. ### 14. Best Way to Manage Client Rides **Rating:** 4.0/5.0 stars **Reviewed by:** Benjamin E. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Lyft Business?** The best thing about Lyft Concierge is the ability for me to schedule rides for not only my team, but also my clients, which allows them to come and go from our office without ease and leaves them impressed. **What do you dislike about Lyft Business?** It’s still Lyft, there is still a chance that the drivers won’t be good. **What problems is Lyft Business solving and how is that benefiting you?** Having to schedule rides through a broker or 3rd party agency for my clients has completely been erased by using Lyft concierge. ### 15. I like it better than Uber **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2018 **What do you like best about Lyft Business?** Ease of use is good, and it’s integration of maps makes it user friendly. **What do you dislike about Lyft Business?** It can be a little costly, but no where near as costly as a cab... also, you never know who you are going to get really, to drive you.. they can be weird, or they can be very cool.. it’s a big mix. Also, a little tricky to make sure they arrive on time for pick up or for drop off. **What problems is Lyft Business solving and how is that benefiting you?** I can help arrange clients needing to get around out of town from one place to another by recommending lyft to them to get them to the appropriate place. ### 16. Love the app - it is easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Lyft Business?** I love how the app is extremely user friendly and clear. I like that you get to know a lot about the driver who is coming to pick you up. **What do you dislike about Lyft Business?** I dislike that you get to see the driver's reviews beforehand. **Recommendations to others considering Lyft Business:** SO user friendly - love the app! **What problems is Lyft Business solving and how is that benefiting you?** Being forced to rely on public transportation. The benefits are that I get where I have to go and I know around what time I will get there! ### 17. Depends on the Driver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Lyft Business?** The ease of finding a concierge in a busy city that you may or may not know is a great perk. **What do you dislike about Lyft Business?** Not too much to dislike, except that maybe the driver's temperament might be a detriment from time to time. **Recommendations to others considering Lyft Business:** Awesome service! Recommended! **What problems is Lyft Business solving and how is that benefiting you?** We have realized that the problem of renting a car for the duration of a business trip is far less cost-effective than utilizing Lyft ### 18. Easy to use for company ride support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Lyft Business?** Very easy to manage ride-hailing for a larger group of people **What do you dislike about Lyft Business?** Not as intuitive as it would be for individual people to cal their own rides **What problems is Lyft Business solving and how is that benefiting you?** Better support for a large group of people calling for individual rides but not having to submit individual expenses ### 19. Useful in certain settings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Lyft Business?** I like how I can call a Lyft for someone else, even if they don't have the app **What do you dislike about Lyft Business?** Sometimes things can be confusing or unclear about how to use it **Recommendations to others considering Lyft Business:** Check it out! It's definitely worth giving a try **What problems is Lyft Business solving and how is that benefiting you?** This helps customers who don't have the app or need financial assistence in getting rides ## Lyft Business Discussions - [What is Lyft Business used for?](https://www.g2.com/discussions/what-is-lyft-business-used-for) - [How much does LYFT business cost?](https://www.g2.com/discussions/how-much-does-lyft-business-cost) - [How do you use your LYFT business credit?](https://www.g2.com/discussions/how-do-you-use-your-lyft-business-credit) - [What type of business is LYFT?](https://www.g2.com/discussions/what-type-of-business-is-lyft) - [What is a LYFT business account?](https://www.g2.com/discussions/what-is-a-lyft-business-account) - [View Lyft Business pricing details and edition comparison](https://www.g2.com/products/lyft-business/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A51%3A00+-0500&secure%5Bsession_id%5D=112db55c-bb2f-465b-b9cb-e51f950c082a&secure%5Btoken%5D=194f164aa1a314a6d41dd852a201239dbbc111b64cb186b53cbd43da43a600d0&format=llm_user) ## Lyft Business Features **Administration** - Dashboard - Analytics - Preferences - Ride Ratings - Ride Scheduling - Loyalty Management **Technology** - Heat Maps - Number Masking - Route Optimization ## Top Lyft Business Alternatives - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - 4.4/5.0 (92 reviews) - [Careem for Business](https://www.g2.com/products/careem-for-business/reviews) - 4.3/5.0 (40 reviews) - [Ola Corporate](https://www.g2.com/products/ola-corporate/reviews) - 4.3/5.0 (35 reviews)