
The combination of emotional connection with your intended viewers and operational efficiency are remarkable. Review collected by and hosted on G2.com.
This isn't a dislike of Hippo Video but of presenting in front of a camera in general and that is the comfort level required. Review collected by and hosted on G2.com.
It's very easy to use. There are not a lot of unnecessary steps to create video, and our customers love getting that personal attention. It's fun too, and sets our company apart. It's a great way to showcase something that being an online retail store a customer might want to see before completing their purchase. We have used it for trouble shooting, to demonstrate how to do something, and even to show them their "defective" pen is not in fact, defective. It's great to bring a personal touch to the digital age. Review collected by and hosted on G2.com.
It would be nice to bulk delete videos after they have expired, rather than one by one. That's really the only thing I would change. Review collected by and hosted on G2.com.
• Pricing
• Integrated video editing features
• Customisation options. Review collected by and hosted on G2.com.
• The extension did not recognise my login sometime but seems to me that the issue has been fixed.
• Can be a bit slow at times compared to Loom but have seen improvements over time. Review collected by and hosted on G2.com.
Ease of use and the thoroughness of the product. The price is quite reasonable as well. They do a GREAT job of adding extra features to the product, but we don't always take advantage of them. The fact that they seem to be continuously improving the platform also means a lot - I feel confident that more will come and that we'll make even greater use of it. The fact that out team can login to the platform to create their videos from wherever that are located is nice especially useful during these times as we're all working remotely. Review collected by and hosted on G2.com.
Sometimes features are not fully built out when released or can be a bit buggy. While the support has always been good, sometimes it takes a while for them to get back to you. While not that complex to use - it still takes a while to get an organization on-board with using it. While it's great that you can add calls to action on the videos, they can look a little hokey. The software automatically adds 'Hippo' to the search keywords when you try share videos via YouTube. Review collected by and hosted on G2.com.
The best part about Hippo is the plugins for Linked In and Outlook. It makes it very easy to record videos quickly. Also, the teleprompter is great. Very easy to create scripts. In addition, the training videos are great. Really good tips on how to create effective videos. The training tools have helped to make videos a lot easier. Review collected by and hosted on G2.com.
Needs an office in the U.S for customer support. Also, I've had issues creating sales pages. There should be an easier way to accomplish this. Even then, the fact that you can add a carousel of other content in addition to the video is great! Other than that, I don't really see anything to dislike about Hippo. So far, so good. Review collected by and hosted on G2.com.
I like that I can utilize the landing page to have all of my email, company links, and personal links all in one page. It makes things very easy to be passed on to other members of the company instead of relying on the contact to forward an email. Review collected by and hosted on G2.com.
1. I don't like how it freezes quite often when trying to create a new video from Gmail.
2. I think the lading pages should have more editing options (Might be the package we have) I felt very limited in my creativity and wanted to add more photos to the landing page.
3. I don't like that it doubles my signature if I create a 1-1 Video from Gmail. (This might be a setting I'm not aware of) but other folks not as tech-savvy would not know this was happening.
4. I think you have good educational content on the home page but think it would be better if you could add more things to this page like "your video files" or "created landing pages" etc. People see the home button and think everything will be located there.
5. Off of 4, I think it would be helpful to have better guidance of where things are located within your web page. Something that guides people where to go a little better.
6. I think it would be better if you had the video already started as private instead of the public for personal users.
Hope this helps with some feedback! Review collected by and hosted on G2.com.
Working with Hippo has be an excellent experience. The software works like a charm and the team behind in unbelievable, I am really impressed I have to say. This year was a rollercoaster ride and we all had to adjust more than we ever could have imagined prior. The decision to empower our sales team to add this new sales vehicle paid off significantly. I did expect that customers would react positively, but what I did not expected how well this tool was received with our sales team. A side effect was a motivational boost at the team what lead to great positive energy.
We will continue to use Hippo and intend to introduce this concept into other global markets we are active in. It seems that the pandemic has fast tracked a process of change in our society and who does not recognize it will be stuck in the past.
I am glad we found Hippo and look very positive into the future. Review collected by and hosted on G2.com.
There is not much I do not like about Hippo. Review collected by and hosted on G2.com.
Hippo Video is very easy to start with. You can quickly record a clip, insert into a message and send it off. I integrated it with Gmail and can send it directly from there. I also like that if you need to restart, you can do that as well. If you really want to plan a video out, you can even make a scrolling teleprompter while you are recording. Review collected by and hosted on G2.com.
I dislike that if you send a video with a 'Reply to Video' link, the response is not in a direct email reply to you, but instead a response that you have to log into the Hippo Video site to see. If you don't make a habit of login into the site to check your responses or metrics, then you will be missing some information.
If you use a signature in Hippo Video settings, but make a video in Gmail and also have a signature setting by default, then videos sent through Gmail will have a double signature. It's an extra step that you have to delete one of the signatures before sending out your video.
It could be a little easier when re-recording a video. Currently, it requires making what appears to be a few unnecessary clicks. Review collected by and hosted on G2.com.
Very easy to use. There is a ton of training videos on how to use the platform correctly. Customer service is superb. I like the fact that you can also send videos as a text message. Review collected by and hosted on G2.com.
It is not comparable with IOS on my Ipad. Review collected by and hosted on G2.com.
It is a easy way to share a video message with many people quickly. I think video is easier to get people to open.
It has been great send messages to my team quickly instead typing out long messages for people. Review collected by and hosted on G2.com.
It is sometimes is difficult to record a message and have it go into the right template. Review collected by and hosted on G2.com.
I love the ability to integrate with my gmail/gsuite! Being able to send a campaign without leaving my email is fan-doggone-tastic. We are all looking for ways to reach our customers while being productive. This is it and the fact that it is video is so awesome! Review collected by and hosted on G2.com.
I want a mobile app! I want to be able to send quick Hippo vids from my phone without the browser, especially when I'm on the go! Did I miss that? Review collected by and hosted on G2.com.
HippoVideo has made it possible for us to build connections with potential clients right now. The landing pages allows us to present clear and concise information to our target audience in a presentable and professional layout. Our videos are being well received! Review collected by and hosted on G2.com.
Downsides are that you can't make a document the feature of the sales landing pages. We are constantly attaching way too many documents to emails and I was hoping HippoVideo could just allow us to use a URL to feature one document when needed : ) Review collected by and hosted on G2.com.
I explored a lot of video platforms and Hippo Video seemed to be the most flexible, offering the most options. Key items for me are the greenscreen capabilities and built-in teleprompter. Also, they are very strong in training and customer service. Review collected by and hosted on G2.com.
I don't dislike much. The control panel can be a little clumsy at times but nothing too bad. Trying to figure out the "sales pages" can be confusing too but once you do they are awesome. Review collected by and hosted on G2.com.
I like the ability to create the video and create pages that would include the video as templates. Actually used it when I accepted the offer for my new job! Review collected by and hosted on G2.com.
The editing wasn't too clear but the helpline folks were great. There are some things I am not too sure about but I just recently got the system and just need to use it. There are some tools that I am not sure how to use them but it is from the fact I haven't tried using them yet. Review collected by and hosted on G2.com.
I really like the ability to record a video as many times as I need to before I hit send. Also, I like that I can include the video in the body of an email so that it is not an attachment Review collected by and hosted on G2.com.
It is much easier for me to make videos on my laptop vs doing it on my cell phone. it takes too long to upload from my cell phone. Review collected by and hosted on G2.com.
I love the gmail integration. I can easily send someone a video, screen share to get their attention. I love the analytics to see if they opened and viewed the video so I can see if my strategy is working or tweak it. Review collected by and hosted on G2.com.
With the gmail integration, I often end up clicking the button when I’m going to draft an email. It take a second to close it out, so I can go back to writing a regular email. This can be all my fault too, as I’m super quick and sloppy with my mouse. Review collected by and hosted on G2.com.
Customer service is fantastic as they walk you thru all the moving parts of their system and are very friendly along with being knowledgeable. What a great concept to have a video that your customers do not have to download. Client love it and very responsive to my emails. Even though they are overseas, they will work tirelessly to provide outstanding service and answer any questions. Great patience with non tech people like myself. Patience by all staff that interact with me. Very knowledgable and friendly. Review collected by and hosted on G2.com.
Great organization to work with for a new product. Looking forward to their constant improvements within the products to make it even more outstanding. All companies should model after their great service and products. Review collected by and hosted on G2.com.
Hippo intregrates with mail, Linkedin and many more tools /social media we use to reach our prospects. This makes it easy to personalise each message which gives a bigger rersponse rate. All are team members are able to make their message how they want it within the company guidelines. But with the personel toutch it makes it succesfull. Review collected by and hosted on G2.com.
It takes a while before you get used to the way of managing every thing but it is not a real dislike. More easy to use templates would be nice but than again original templates custom made are more presonel Review collected by and hosted on G2.com.
Hippo Video Is easy to use. Emails I have sent to customers have been opened and the response has been awesome. Customers and Prospects love them and a few have led to sales. Review collected by and hosted on G2.com.
Unfortunately I was unable to work with Sugar CRM at this point. Review collected by and hosted on G2.com.