Emilijus B.
EB
Emilijus B.
Head of E-commerce and Co-Owner
Small-Business (50 or fewer emp.)
"E-commerce tool that elevates your search system to the next level"
5/5
What do you like best about LupaSearch?

- Enhanced Search Results Display and Sorting

- Elimination of Zero-Result Searches

- Integration of Synonyms and Jargon

- Data-Driven Synonym Suggestions

- Effective Resolution of Technical Issues Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

The dashboard isn't very intuitive. It takes some time to get used to and find the features, but it's a minor issue. Review collected by and hosted on G2.com.

KB
Kaja B.
Product Manager
Mid-Market (51-1000 emp.)
"Exceptional customer service, on-point solution for reasonable pricing"
5/5
What do you like best about LupaSearch?

LupaSearch is seeking to be the experts in the e-commerce field, and they succeed. Before, we had leaks in our search field, obviously missing opportunities, especially with the new clients. We invested a lot into marketing missing those prospects on the search flow, not realizing the impact it had on the users' buying decisions. Not only did LupaSearch introduce us to more advanced, recent tech advancements but also strongly supported our goal to constantly review and update search capabilities. That way, we can stay up to date with the e-commerce tech trends and align with customers' expectations. Semantic search and advanced personalization made a tangible difference for us compared to the previous, much more static solution we had used before.

Separate kudos to their customer support. Among slow responses and days of waiting with larger enterprises, LupaSearch stands out with its willingness to support the client from day one. While we had some initial doubts about technical execution from our side, LupaSearch proved that it could be done much easier with technical help from their side. Recommended! Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

There is space for improvement for the interface Review collected by and hosted on G2.com.

Peter S.
PS
Peter S.
CMO
Small-Business (50 or fewer emp.)
"Fast and precise AI Search tool"
5/5
What do you like best about LupaSearch?

Having used many search tools - LupaSearch is the best solution I have come across. A comprehensively built search engine with GEN AI functionalities that handles search engines beautifully, has a fast engine and accurately identifies promoted products. I am primarily satisfied with the individual approach to the client and the continuous assistance of the Lupa team in search engine optimization. Impelementation was very easy and quick - what is really improtant. Excellent from me! Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Everything was great, I did not have any problems. Review collected by and hosted on G2.com.

M
Mantas .
Head of Ecommerce
Mid-Market (51-1000 emp.)
"Great tool to boost your Ecommerce"
4.5/5
What do you like best about LupaSearch?

Combination of functionalities, search speed, number of features, easy to use reporting dashboard, clear and competetive pricing along with great customer support makes LupaSearch our number one ecommerce search solution. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Still needs more improvements on reporting dashboard. Would not mind a better insights from their accumulated data once a quarter. Better presentation of new features and possible use cases more frequently. Review collected by and hosted on G2.com.

Chris N.
CN
Chris N.
Marketing Project Manager
Small-Business (50 or fewer emp.)
"Indispensable tool for e-commerce with a highly professional team behind it"
5/5
What do you like best about LupaSearch?

Smooth integration and onboarding process.

Extremely flexible tool that allows multiple ways to tweak the search results.

Professional support/engineering team that resolves all issues very quickly or provides timelines when issue resolutions takes longer.

Advanced Recommendation Tool that manages to show very accurate product recommendations. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

User interface needs improvement - it's difficult to utilise the tool to it's full potential because the interface is not intuitive and the documentation is too technical to understand quickly. Review collected by and hosted on G2.com.

GR
Garlasco R.
Operations Manager
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Eccentric platform for customer engagement in e-commerce businesses"
4.5/5
What do you like best about LupaSearch?

The platform has a very great team that are always open to answer all the questions and solve all the problems the customers may experience when using the platform due to their quick response to their customers an improvement of customer satisfaction has appeared. The software has been of great benefit to most of the users as it has understood their intents and has enabled them to retrieve the most important products ensuring that they have acquired what they are searching for. The product is very flexible hence it allows seamless integration hence great for achieving all user specific business need. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Wow!! How I wish I have a come across this app earlier as it always works to my likings especially the way its team support come through when I have any problem and they swiftly resolve it without any hesitant and this has made me give it a thumbs up Review collected by and hosted on G2.com.

AZ
Alessandro Z.
Systems Developer
Architecture & Planning
Small-Business (50 or fewer emp.)
"Exceptional platform with great customer support for boasting individual e-commerce"
4.5/5
What do you like best about LupaSearch?

I like Lupasearch as it has helped most of its users get what they are looking for, fulfilling customer satisfaction. The product has a great support team which is great for most of the customers as they have great dedication to respond quickly to their questions and problems hence offering great customer support. The software has a very high speed at which the search operates and it has a very simple and very supple dashboard. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

There are a few cons that I have noticed when using the platform but this doesn’t necessarily mean that it is the worst platform as it has served me right just a little improvement to be made for it to be better. One of the cons I have encountered is the user interface which should been more instinctual and also it should have pre-recorded informational tutorials and demonstrations which would be beneficial to all users. Review collected by and hosted on G2.com.

Andrius S.
AS
Andrius S.
IT Project Manager
Enterprise (> 1000 emp.)
"Exceptional eCommerce Search Platform with a Promising Future"
5/5
What do you like best about LupaSearch?

The flexibility of LupaSearch stands out prominently, allowing for seamless integration and customization tailored to our specific business needs. This adaptability is a game-changer in the dynamic landscape of eCommerce, where staying ahead often requires a tech solution that can evolve with your business. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

While LupaSearch has proven to be a valuable asset for our eCommerce needs, there are a few areas where I believe there is room for improvement. One aspect that could benefit from enhancement is the user interface, which, in my opinion, could be more intuitive. Additionally, I believe there is too much manual configuration involved, requiring me to set up various aspects for basic functionality. These observations, however, should be taken in the context of the software's numerous strengths, and I remain optimistic that the team behind LupaSearch will continue to refine and elevate the product to new heights. Review collected by and hosted on G2.com.

Justas R.
JR
Justas R.
Mid-Market (51-1000 emp.)
"Lupasearch search tool provides advanced search capabilities, and excellent customer support"
5/5
What do you like best about LupaSearch?

Lupasearch ensures that our customers find precisely what they are looking for, resulting in enhanced user satisfaction and increased conversion rates. The search results are incredibly fast, displaying relevant products even with complex search queries, boosting overall efficiency.

The true power of Lupasearch lies in its ability to solve critical problems commonly faced by e-commerce businesses. One of the most significant benefits is its advanced search capabilities, including typo tolerance, synonym matching, and predictive search suggestions. These features have greatly reduced the frustration experienced by customers when their search queries didn't yield the expected results.

Lastly, I must emphasize the exceptional customer support provided by the Lupasearch team. Whenever we encountered technical issues or had questions regarding the tool's functionality, their support team was prompt, knowledgeable, and incredibly helpful. Their expertise and guidance have been instrumental in optimizing our search strategy and, ultimately, boosting our sales. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

One minor aspect that could be improved is the initial onboarding and integration process. While the dashboard and integration instructions are clear and concise it took a bit of time to get introduced to all the features and options available in the dashboard. Review collected by and hosted on G2.com.

Paulius N.
PN
Paulius N.
Business Development
Mid-Market (51-1000 emp.)
"Exceptional Customer Support, Friendly API, Powerful Features - A Hidden Gem of Ecommerce Search"
5/5
What do you like best about LupaSearch?

We recently had the pleasure of integrating the Lupasearch.com software into our ecommerce clients systems, and I must say it has exceeded all expectations. This review aims to shed light on the exceptional customer support, developer-friendly API, and outstanding features that make Lupasearch a hidden gem in the world of ecommerce search software.

First and foremost, I would like to commend the Lupasearch team for their exceptional orientation to customer support. Throughout the integration process, their team was prompt, knowledgeable, and went above and beyond to ensure our needs were met. Their responsiveness and dedication to resolving any issues we encountered were truly commendable.

One of the standout features of Lupasearch is its ability to handle highly complex integrations seamlessly. Regardless of our unique requirements and intricate systems, the Lupasearch team demonstrated their expertise and successfully integrated the software without a hitch. Their capabilities in this regard truly impressed us and gave us confidence in their ability to handle any integration challenge.

The AI-based algorithms employed by Lupasearch provide enhanced search accuracy, delivering relevant results to our customers. The synonym and typo detection features further improved the search results, ensuring that even minor mistakes or variations in search terms did not hinder the user experience. This attention to detail greatly enhanced the overall search functionality of our website.

Lupasearch's 3rd Generation Search API with a developer-first approach deserves special mention. As developers ourselves, we greatly appreciated the thoughtfulness put into creating an API that was intuitive, well-documented, and easy to work with. The flexibility and power of the API allowed us to extend the search functionality in ways that perfectly suited our website's needs.

In conclusion, I highly recommend Lupasearch.com software to any ecommerce business seeking a robust, feature-rich search solution. The exceptional customer support, developer-first API, and comprehensive set of features make Lupasearch a hidden gem in the world of ecommerce search software. Don't miss out on the opportunity to enhance your search functionality and deliver tailored search experiences to your customers. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

While Lupasearch.com software has proven to be an exceptional tool for ecommerce sites, it's important to provide a balanced review.

Advanced Analytics: While Lupasearch offers comprehensive reports and analytics through its intuitive dashboard, there could be an opportunity to provide more advanced analytics features. For larger ecommerce businesses that heavily rely on data-driven decision-making, additional in-depth insights and advanced analytics capabilities would be highly valuable.

Scalability: While Lupasearch performs admirably for smaller and medium-sized ecommerce websites worlwide, it may face challenges when dealing with extremely high levels of traffic and data. For larger ecommerce businesses with millions of products and extensive customer bases, there might be occasional performance issues during peak times. Enhancements in scalability would be beneficial for enterprises operating on a massive scale. Review collected by and hosted on G2.com.