The opportunity the tech software offers our clients. Transparency from sales reps and dashboard. Review collected by and hosted on G2.com.
Nothing to mention the product is great. Review collected by and hosted on G2.com.
The opportunity the tech software offers our clients. Transparency from sales reps and dashboard. Review collected by and hosted on G2.com.
Nothing to mention the product is great. Review collected by and hosted on G2.com.

We started using Lunio when we were dealing with mass bot clicks that were messing up our stats on Google Search. Implementing Lunio got rid of this problem completely and also increased the health score of all our Google campaigns. Review collected by and hosted on G2.com.
For Facebook we didn't see any decrease in bot or low quality leads since implementing it in yhis platform. Also earlier this year we faced a big attack of worthless, suspicious leads and Lunio didn't stop it in any way. It's true that those leads were of very specific nature and it could have been hard for the algorhitm to detect them. Nonetheless, we haven't really seen any improvement in lead qualiy regardless of this attack. Review collected by and hosted on G2.com.
The platform is quite intuitive and the performance of the protection is relatively high in the case of their statistics showing proper values. It protects our account without the biggest problems. Review collected by and hosted on G2.com.
Configuration is quite difficult when it comes to LinkedIn or Youtube. Configuration in Google Ads is quite intuitive but in the case when you are using CRM with tracking code, it becomes complicated. Review collected by and hosted on G2.com.

Lunio has allowed us to save a decent amount of budget spent on invalid clicks in our PPC campaigns. It has been most effective in campaigns with less advanced smart bidding, whereas our more advanced campaigns have had much less invalid activty for Lunio to exclude. Review collected by and hosted on G2.com.
Little to dislike, though worth mentioning that we were informed we might be able to obtain further refunds by contacting Google, though since the recent Google lay-offs this may now not be possible. This is more of a Google issue than Lunio though! Review collected by and hosted on G2.com.

The interface is absolutely amazing and support is quick to reply and on the ball. There are many bot traffic protections out there but Lunio is a real value add to the business with regular webinars, amazing resources and awesome memes Review collected by and hosted on G2.com.
there is a bit of a disconnect between sales and account management - getting a trial account and dealing with the salesperson was quick and easy - but being connected to an AM and turning the trial to a real account felt stiff and awkward Review collected by and hosted on G2.com.

Lunio has done a tremendous job at helping us reduce fake/spam traffic for our clients. While not a quick process (it does take time to learn user behavior), it's incredibly thorough, and doesn't affect valid traffic. Best of all, the UI is clean and easy to use, making it a breeze to train members Review collected by and hosted on G2.com.
If you have multiple vendors that require code on your paid search campaigns within the campaigns template, you'll have a little work to do in being sure all the scripts work well together without one destroying the other. But it's a small hill to climb. Review collected by and hosted on G2.com.
It's proved to be a vital tool for us in helping to manage our CPA, as it blocks the IP addresses of clicks deemed invalid or fraudulent. We can used Lumio/PPC Protect to clearly see how many invalid clicks have accumulated over a given period, segmented by campaign type. The platform is super easy to use and its navigability has improved significantly over the last year. We are able to easily use invalid click information to put forward to Google to request investigations and/or refunds. The perks page is helpful to advertise your own company offers but to also explore others, and can be filtered by industry. Recently, the tool has expanded to include Meta, TikTok and other platforms as part of a beta which we are currently trialling. Review collected by and hosted on G2.com.
It would be great if we could automate invalid click reports to be delivered either by email every 60 days, or for the report to be instantly accessible within the platform, to remind me to raise refund requests with Google. Review collected by and hosted on G2.com.

The tool lets you pretty easily protect ad campaigns from fraud and spam clicks and repurposes ad spend that would have been eaten up by those. Also, their reporting is straightforward and clear to understand. Review collected by and hosted on G2.com.
Some of the implementations can be difficult, particularly for Google's Performance Max campaigns and for certain audiences. Performance Max is the way most Google campaigns are going so, making this simpler will really help. Review collected by and hosted on G2.com.
The UI is easy to use. The initial setup process was straightforward, and the product itself seems to help with reducing the amount of poor traffic we receive from our advertising efforts. Review collected by and hosted on G2.com.
The customer service could be improved. When we had an issue with the product not working, it took a long time to resolve. In the end, it was a simple issue that should have been solved by Lunio faster than it was. Review collected by and hosted on G2.com.

The protection is world-class. The reporting is distinguishable between clients. Their service team is really great, they help very quickly and are always available via their website chat. They even added me to their slack for a deeper issue once! Review collected by and hosted on G2.com.
Missing auto refund requests - even if its a small amount because it's protected in the first place, clients liked seeing the requests and money coming back. Review collected by and hosted on G2.com.
Hey Vincent,
Thanks for the review!
Just to clarify, there's a couple of reasons we don't offer Bing Ads support or auto refund requests at the moment:
Bing Ads:
-Bing do not allow automated IP exclusions through their API as it stands, which limits the usefulness of any Bing Ads solution (as you would need to manually submit each and every IP via your Bing Ads dashboard). Since PPC Protect is focused on utilizing our automated machine learning algorithms to identify fraud within large data sets, having to manually block fraud would be a bit frustrating!
Auto Refund Requests:
-We don't currently offer automated refund requests for Google Ads accounts due to an exceptionally low success rate from Google on these, and the ability to only submit one every sixty days. On average, Google will only refund around 15% of all refund requests, and of those requests only around 12% of the actual value of the request will be refunded, meaning a claim for $10,000 of fraudulent spend would result in a monthly refund of just $90 at most. Further to that, if you submit too many "frivolous" refund requests (requests that Google deny) then they reserve the right to permanently remove the ability to claim refunds from your account - something which makes automating it a bit too risky for our liking!
If either of these change in the future then we will of course look at changing our position and getting those additional features up and running :).
Thanks again for the great review and it is a pleasure to have you as a PPC Protect user!