Yande G.
YG
Yande G.
Associate Systems Administrator
Enterprise (> 1000 emp.)
"Associate Systems Administrator"
5/5
What do you like best about Lumos?

Lumos is excellent at providing the team with visibility into what tools teams are using that can potentially save the organization money and making sure access is approved when requested. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

No dislike at the moment since the Lumos team is always making improvements based on customers' feedback. I love how quickly they follow up with any issues. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks, Yande! I am so happy to hear that Lumos is giving your team more visibility into what apps your users are using. Thanks again for taking the time to share your experience with Lumos. We appreciate you!

Karn S.
KS
Karn S.
IT System Administrator
Mid-Market (51-1000 emp.)
"Amazing software with an even more amazing team behind it!"
5/5
What do you like best about Lumos?

I love the AppStore - Which provides a simple place for our end-users to request everything they need! Review collected by and hosted on G2.com.

What do you dislike about Lumos?

Not all software has full integration (check for orphaned and dormant accounts) within Lumos, yet. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review, Karn! I am happy to hear that you love the AppStore and your end users can get what they need. As for integrations, we are working on building out integrations and adding even more apps so that IT teams can really stay on top of app usage and licenses. Thanks again for sharing your experience with Lumos and for being a great customer!

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Interactive and user friendly"
4/5
What do you like best about Lumos?

The simplicity of being able to approve an application with 1 click. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

How many notifications are being sent through slack to show that someone is requesting an application. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review! I'm glad to hear that Lumos helps you approve application access with one click. And thanks for the feedback on notifications. Our development team is working hard to make sure that Lumos is easy to use and administer. I will share this feedback with them. Thanks again for taking the time to share your experience with Lumos. We appreciate you!

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Lumos is good. Few more features will make it perfect."
4/5
What do you like best about Lumos?

The match / unmatch feature is the best feature Review collected by and hosted on G2.com.

What do you dislike about Lumos?

It does not have the functionality to send out reminders Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review! I'm happy to hear that the Lumos helps you automate the access review process. And, thanks for the feedback on adding a reminders feature. I will share this with our development team. Thanks again for taking the time to write about your experience with Lumos. We appreciate it!

Jason P.
JP
Jason P.
Director, Compliance and Cyber Risk Management
Mid-Market (51-1000 emp.)
"Lunmo has changed the way we conduct access reviews"
5/5
What do you like best about Lumos?

The ease of use as both an administrator and the end user. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

They are still a new company so the features are still being rolled out. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review, Jason! I'm glad to hear that you're finding Lumos easy to use and that it's helping you with access reviews and ISO compliance needs. Our development team strives to continuously add new features and improvements, so I look forward to hearing your feedback in the future as we expand the platform. Thanks again for sharing your experience and for being such a great customer!

Verified User in Industrial Automation
EI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"Simple setup and valuable information."
5/5
What do you like best about Lumos?

I like how easy it is to get started. The application Discovery was quite helpful. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

Not many now, a new product with great features coming. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review! I'm happy to hear that your implementation was easy and that application discovery helped you. We really appreciate your feedback - thanks again for sharing your experience with Lumos and for being a customer!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful automation and user friendly"
4.5/5
What do you like best about Lumos?

Lumos has a great, easy to use UI and simplies common IT tasks through automation, removing hours of manual work. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

Nothing, it does exactly what has been designed to do, streamline, simplify, automate. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review! I'm happy to hear that Lumos helps you streamline your compliance tasks. Thanks for taking the time to share your experience with our product. We appreciate it!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Lumos saves us time."
4.5/5
What do you like best about Lumos?

Self service of application requests, reporting on access. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

I wish there was some type of onboarding template where we could suggest apps based on a users title/job role. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thanks for the review! I'm glad to hear that Lumos saves you time and that the access versus usage data makes it easy to fix issues on the spot. And, thanks for the suggestion regarding onboarding templates - love it! I will share your feedback with our development team. Thank you for taking the time to share your experience with Lumos and for being such a great customer. We appreciate you!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"The software provides time savings for access requests as well as quarterly access reviews."
5/5
What do you like best about Lumos?

Customizable approval flows and reporting. Review collected by and hosted on G2.com.

What do you dislike about Lumos?

Logging is not there yet. Needs work to have better capabilities. Review collected by and hosted on G2.com.

Response from Sandi Green of Lumos
Edit edit

Thank you for the review! I'm happy to hear that Lumos is helping you manage approvals and access requests. I appreciate the feedback on logging and will pass it along to our developers. Thanks again for taking the time to share your experience and for being a customer!