I like that end users, managers, and admins all automatically figure out what their role is in the process quickly and easily. That happens because everything it is heavily slacked based, where the users exist. Emails can be ignored, missed, whatever; but a slack notification with a simple and quick action button lead to faster results for everyone involved. Review collected by and hosted on G2.com.

UI/UX elements are at times kind of odd. I wish it was more aparent to people that they already have acces and what kind of access they have. I would really like a bit more control for app admins in using lumos to remove people if necessary, say before time based access request runs out. Review collected by and hosted on G2.com.

We have automated hapiness.

Typically, policies and procedures are required to get a workforce to do what is best for both themselves and the business. Access requests in particular would normally be maintained through a ticketing system with back and forth between a service desk. A carrot and stick approach, wherein the team would spend as much time trying to pull the different players in a given interaction together, as we would executing the tasks of ticket hygeine and access provisioning. People trying to circumvent this process get repremanded or may even be fired.

With Lumos our end users request what they need, what level of access they think they need, and for the duration of that access. Approvals go to the appropriate stakeholders/business units. The fastest method of getting what someone needs is now Lumos. Circumventing this process is slower, as users would need to set up accounts, licensing, etc.

This ease of use to follow the policy as well as the procedure can only be called a "carrot and carrot" approach.

Lumos has allowed us to transform and modernize. Lumos is great, and evolving for the better all the time. This product is no different than any other initiative that makes an impact. Lumos is going to bring a lot to the table - you are going to need to bring the enthusiasm and desire to evolve. Once you understand how to hook into different platforms and drive the automation, it is amazing. Review collected by and hosted on G2.com.

There is nothing I dislike about Lumos. It is an incredible product. Review collected by and hosted on G2.com.

Lumos is a great tool for a variety of reasons but what I like best about it is its ease of deployment and use which generates a high adoption rate for users. Makes IT support lives easier via the adoption of the AppStore and makes GRC folks very happy when it comes to show supporting evidence during audits. Review collected by and hosted on G2.com.

I don't have anything I dislike about this product. It's purpose built for what it does and it hits the mark. Review collected by and hosted on G2.com.

I like how much time Lumos saves me when offboarding! It really is just as easy as one click of a button. My favorite feature is definitely the ability to transfer a user's Google Drive contents and reroute their email from within Lumos! That used to be a pain point that Lumos so kindly fixed! Review collected by and hosted on G2.com.

There are some application integrations within Lumos that haven't necessarily been connected to our one click offboarding process, so we do have to eventually manually audit that system. However, I think this can be alleviated by leveraging the audit feature from within Lumos! (I realized this when I was typing this out.) Review collected by and hosted on G2.com.

Lumos has been a great tool to introduce into our company. We are seeing really high adoption rates across the board and ticket volume for access requests has been low across the board.

Other things great about Lumos:

- Karina is da BOMB

- UI is simple to use on the admin and end-user side

- Seamless onboarding from Day 1

- integrates well with all of our existing systems

- Webhooks! Ability to link to other IT Automation Workflows systems

- Two-Way Sync for Jira and Slack, seamless communication between admins and end-users

- Lumos team has been great to work with! Review collected by and hosted on G2.com.

No major downsides, more integrations is always welcome! Review collected by and hosted on G2.com.

Lumos is pretty user friendly, we are using this in our organisation and it has been super useful, very convenient and simple which makes our job lot easier, the friendly user interface makes it better. Review collected by and hosted on G2.com.

some apps need support when it comes to integration so we are looking forward from lumos to make it available for more apps in the future. Review collected by and hosted on G2.com.

- Automation features for auto provisioning and Slack integrations

- Helps to manage SaaS expenses and provides clear visibility

- User-friendly interface that is easy to navigate

- Exceptional support team that provides extensive training during onboarding

- Wide range of SaaS integrations available, with the option to request more if needed Review collected by and hosted on G2.com.

One thing to note about Lumos is that their pricing is not listed on their website. While Lumos is priced reasonably, it can be unclear how much it would cost potential customers to use the tool. This lack of transparency can create confusion and make it challenging for customers to compare Lumos to other tools in the market. It would be helpful if Lumos were more transparent about their pricing and provided clear information about their plans and pricing tiers. Review collected by and hosted on G2.com.

Lumos has been a great tool in our arsenal to implment organization wide role based access. Even with SSO solutions this remains an issue with startups to manage access. Lumos saw the clear gap and built a great solution. It also helps us discover shadow apps and bring visibility to IT spend. Lumos team has been great to work with as well. Review collected by and hosted on G2.com.

They are on the right path to solve the access control issues. I wish to see more integrations with commonly used SaaS apps. Review collected by and hosted on G2.com.

Lumos is an amazing product with an awesome team behinds the scenes that demostrated a world class experience from the intial demo calls, to the scoping/requirements, to the technical details, and down to the full onboarding experience. I highly recommend exploring Lumos as a viable option to meet your business' self-service app store needs. Review collected by and hosted on G2.com.

So far that platform is proven to be successful and met our key requirements established with the Lumos team. To the best of my knowledge, the product is performing as expected. Review collected by and hosted on G2.com.

Shadow IT discovery

Access requests for employees are a breeze - the simple navigation, approval chains, provisioning abilities, and notifications through Slack.

The quick user offboarding saves us at least an hour each time an employee leaves.

The access review process is much quicker than what we were using before.

I appreciate the continual rollout of new features. Review collected by and hosted on G2.com.

As with any reasonably new product, there are still some bugs in the mix that their technical team has helped us work on. With certain features or integrations lacking, they've been receptive to our feedback on product enhancements Review collected by and hosted on G2.com.