Lumos has lessened the need for our helpdesk to get involved in access requests and has also shortened the time required to complete audits. Review collected by and hosted on G2.com.

I have no complaints about Lumos; there isn't anything I dislike about it. Review collected by and hosted on G2.com.

I appreciate that Lumos covers most of our needs from such a system. The process for access requests is efficient, allowing BigID employees to submit their requests, have them reviewed and approved without needing IT help. The initial setup was pretty quick, and overall, I think the platform is good. Review collected by and hosted on G2.com.

I find the reporting could be improved, and sometimes the real-time data is inaccurate. Review collected by and hosted on G2.com.

I like Lumos for its role in simplifying access reviews and provisioning users to applications. Application provisioning and deprovisioning are aspects I find particularly useful. The initial setup was comfortable, which made starting with Lumos a smooth experience. Review collected by and hosted on G2.com.

I don't like Lumos's integrations with applications and the support team's response time. Review collected by and hosted on G2.com.

onboarding and access audits flows make it easy to maintain system Review collected by and hosted on G2.com.

not all application's integrations are fully supported Review collected by and hosted on G2.com.

It’s automated SaaS user provisioning works well for startups Review collected by and hosted on G2.com.

It’s a bit complicated when it comes to integrations. Some bugs in failed integrations. Review collected by and hosted on G2.com.

It’s easy to use, you can manage all the areas proposed, very smart and adaptable to any field, amazing job lol you should use in a daily basis !

Let’s keep this together. Review collected by and hosted on G2.com.

At this point there is nothing I don’t like as it has everything I’m looking for. Review collected by and hosted on G2.com.

Online Support is probably the best thing about Lumos and that its easy to find an online community for each of the products offered. Review collected by and hosted on G2.com.

Having to go through technical support is very annoying in most cases. Review collected by and hosted on G2.com.

The amount of time it saves my team with app requests. Review collected by and hosted on G2.com.

I can be tedious to configure but overall works well. Review collected by and hosted on G2.com.

The tool definitely does what it says. You can create a plain GUI to automate many processes like sharing company apps with your staff and approving requests quickly by managers. Meanwhile, it also helps to handle license management so you can save money.

Even all these features are good but there are more tools on the market as well. The beauty of the Lumos is its support team behind it. They don't only try to sell their software to you so you can use the app feature. They help you to get what you need even if it requires customization to achieve your goal.

Feel like a team is helping you behind. Review collected by and hosted on G2.com.

There is a learning curve, to understand how it works. Even if there is a team to help you, you need to spend some effort to understand their software, so you can best of it. Review collected by and hosted on G2.com.

Lumos is a one stop shop for ending the reactive SaaS-sprawl going on at many modern companies, and it achieves this with an extremely robust and UX-focused portal.

Slack Integration is absolutely key, changes the game entirely.

Lumos has reduced app provisioning at our company to essentially....a non-task. IT barely has to think about it. Review collected by and hosted on G2.com.

It is a new product, so there are some features still being built. Ultimately though, this has been beneficial to us due to their Product and Customer Success team being SO amazing and receptive to our needs. We have seen more than 3 requested features land in our platform in less than half a year, working perfectly. Review collected by and hosted on G2.com.