Salvatore G.
SG
Salvatore G.
Seller Support
Mid-Market (51-1000 emp.)
"Refreshing and informative!"
5/5
What do you like best about Lumity Benefits Solution?

Courtney's personalized approach really catered to my needs. Review collected by and hosted on G2.com.

What do you dislike about Lumity Benefits Solution?

I was a bit overwhelmed with all the options at first. Review collected by and hosted on G2.com.

Verified User in Insurance
OI
Verified User in Insurance
Enterprise (> 1000 emp.)
"They are extremely helpful and want to make sure you understand your benefits"
5/5
What do you like best about Lumity Benefits Solution?

friendly and kind, also funny - very informative Review collected by and hosted on G2.com.

What do you dislike about Lumity Benefits Solution?

I didn't dislike anything that I encountered Review collected by and hosted on G2.com.

Fernanda M.
FM
Fernanda M.
Consultant
Mid-Market (51-1000 emp.)
"Great Customer Service"
5/5
Describe the project or task Lumity Benefits Solution helped with:

At my job, I had to understand how health insurance and other benefits work, and what is the best plan for me. I reached out to Lumity customer service more than once. Its team is super knowledgable and the people I talked to went above and beyond to make sure I understood and was capable to make the best choice. I would recommend using it. Thanks! Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

Extremely knowledgeable assistance and easy to make an appointment. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Had a great consultation with Brandon"
5/5
What do you like best about Lumity Benefits Solution?

It was easy and quick to set up a consultation. Review collected by and hosted on G2.com.

What do you dislike about Lumity Benefits Solution?

Nothing about Lumity. The U.S. healthcare system makes everything much too difficult but Lumity is a nice way to simplify things. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
GA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Went the extra mile and followed through"
4.5/5
Describe the project or task Lumity Benefits Solution helped with:

Review of my current doctors on offered medical plans (job move). Links to med plans/websites NOT user friendly to find out if my current doctors are on offered plans. The video link in consult (mtg) email didn't work on my phone, so Sara and I just made it work via audio. Took some time but I appreciated it. Also, two of my most important Specialists were not in network on any of my offered plans, so she took the action to contact insurance providers to double check and provide options, if any. Received feedback in 48 hours...thank you! Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

Sara's flexibility and willingness to search providers on my behalf. Review collected by and hosted on G2.com.

AA
Alex A.
Advisor Servicing Associate
Mid-Market (51-1000 emp.)
"Excellent Customer Service"
5/5
Describe the project or task Lumity Benefits Solution helped with:

I was enrolling in benefits for my company. I had a lot of questions and needed clarification. I scheduled a 1-1 with Lumity, and it was fantastic. They had a lot of availability for my schedule. My questions were answered in a timely and friendly manner. I would recommend this to anyone! Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

The ability for a human to explain my benefits to me and answer my questions in real-time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"My consultation was exactly what I needed"
5/5
Describe the project or task Lumity Benefits Solution helped with:

I had a free benefits consultation call with Lumity to discuss questions I had about specific benefits to help me make my enrollment decision. My consultant, Brandon, was amazing. He had a deep sense of knowledge regarding all areas of benefits, and also informed me of some things I had not been thinking of that helped me make better, more informed enrollment decisions. If all of the consultants are like him, I will use this feature (free consultations) quite often to ensure I am using and understanding my benefits properly. Thanks again Brandon! Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

The wealth of knowledge my consultant had his willingness to ensure I understood everything. Review collected by and hosted on G2.com.

Joshua M.
JM
Joshua M.
Sr. Solutions Architect
Mid-Market (51-1000 emp.)
"Informative and professional"
5/5
Describe the project or task Lumity Benefits Solution helped with:

The Lumity team provided wonderful guidance in the discovery and selection of healthcare benefits Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

Lumity made it very easy to understand the options I had for benefits. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Knowledgeable Support"
4.5/5
What do you like best about Lumity Benefits Solution?

How knowledgable the rep was and how flexible the scheduling was Review collected by and hosted on G2.com.

What do you dislike about Lumity Benefits Solution?

I wish I received a followup of some sort from our conversation. Review collected by and hosted on G2.com.

Verified User in Insurance
GI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Glad to talk to the consultant"
5/5
Describe the project or task Lumity Benefits Solution helped with:

The consultant was very knowledgeable. He was very patient in explaining what is qualified to be a "life-changing event" His suggestion was very close to real-life scenarios. I am glad I spoke with him to confirm my election was the best choice. Review collected by and hosted on G2.com.

What do you like best about Lumity Benefits Solution?

The Lumity appointment system was straightforward to use. The consultant arrived on time. We did not waste time addressing the questions. Review collected by and hosted on G2.com.