--- title: Lumity Benefits Platform Reviews meta_title: 'Lumity Benefits Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Lumity Benefits Platform works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 59 scale: '5' date_modified: '2026-07-12' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Lumity Benefits Platform Reviews **Vendor:** Lumity **Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Average Rating:** 4.7/5.0 **Total Reviews:** 59 ## About Lumity Benefits Platform Lumity's modern benefits platform combines dedicated service and expertise with powerful data insights and technology to relieve the pain of administering and choosing health plans and benefits for both employers and employees. Benefits Portal connects employers to insurance carriers to create a transparent renewal experience. BenAdmin provides claims data to the HR and Finance teams. Benefits Enrollment helps employees predict healthcare spending and pick the best healthcare plan for their personal needs. ## Lumity Benefits Platform Reviews ### 1. Great platform for benefits onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Lumity Benefits Platform?** It was very simple to use. I didn't have any issues when onboarding using Lumity. **What do you dislike about Lumity Benefits Platform?** I've never used a similar platform, so I wasn't able to find anything to compare it to, which leads me to saying I couldn't find anything I disliked. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Ease of onboarding. ### 2. Enroll for benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Daphne N. | RN, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2019 **What do you like best about Lumity Benefits Platform?** The system was easy to navigate and very straight forward. **What do you dislike about Lumity Benefits Platform?** Not having access to my insurance cards. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Medical insurance , dental insurance and vision. ### 3. Good, Clean Software **Rating:** 4.5/5.0 stars **Reviewed by:** Sal C. | Head of People Ops, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Lumity Benefits Platform?** Ease of use, and simple user experience. **What do you dislike about Lumity Benefits Platform?** The software back-end is a little young, not very configurable for a customer admin or for Lumity's implementation staff. Adjusting the plan display configuration within the end-user experience, for example, requires code-level changes most of the time. That's risky during Open Enrollment. For example, your plan deductible isn't displaying properly on Day 1; employees lose confidence and get worried quickly, but it takes a software developer to fix it. Precious confidence in the company and Lumity can be lost in that matter of time. This increases the importance for workflow and end-user acceptance testing during implementation, because once you're live, if something isn't displaying correctly...it takes a developer to change it. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Improved employee satisfaction and confidence in company benefits, that's the biggest one. While we are a Lumity client, we are also a software company ourselves; our team has a high bar for a software-based product as it relates to something as important as enrolling in their benefits. ### 4. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Lumity Benefits Platform?** I liked that they information was clear and easy to read, and that I could see the pregnancy vs. non-pregnancy impact on my insurance. **What do you dislike about Lumity Benefits Platform?** I was confused by being offered to sign up for an FSA after I enrolled in the HSA option. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Helping employees make the best selections for their families ### 5. Amazing team providing outstanding service! **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Operations Manager, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Lumity Benefits Platform?** This is my first experience working with brokers for our business, I was as green as it's possible to be. But my goodness, ever since we moved over to Lumity, I have learned SO much about benefits and insurance--including all the laws and regulations that go into it and this is entirely because the team behind my account is the absolute best in the industry. I'm sure their entire team is phenomenal, but Yuliya and Aimee have been total rockstars. They are super fast to reply to emails, whenever I speak to them I know, beyond a shadow of a doubt, I am receiving accurate, succinct, and competent answers to my questions or concern **What do you dislike about Lumity Benefits Platform?** Platform UI/UX feels a little dated. Their portal could use some sprucing up. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Everything from enrollment, package selection, account management, brokerage services--everything. ### 6. Easy and efficient way to enroll and administer benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Amy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2018 **What do you like best about Lumity Benefits Platform?** Ease of the Lumity portal and direct access to experts **What do you dislike about Lumity Benefits Platform?** On occasion we don't have the information from the employee prior to their start date that delayed benefits administration **What problems is Lumity Benefits Platform solving and how is that benefiting you?** We're struggled a bit to facilitate additional benefits, such as commuter with Navia, but we have greatly improved that with our reps ### 7. Great experience allowing us to outsource a lot of the admin necessities of benefits administration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Lumity Benefits Platform?** We are huge fans of the Lumity portal because it is very easy to understand and navigate. It is the quickest solution for us to point to when any of our employees are looking for their personal benefits information. **What do you dislike about Lumity Benefits Platform?** The one issue we run into with our staff is having to outsource to another site to control our commuter benefits. Many of the employees can't remember the name or their log in and it would be helpful if Lumity controlled all of that or had direct links to navigate elsewhere. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** We have eliminated the need to have one singular person spend multiple hours on benefits administration. This has allowed us to focus on greater areas of the business, while still having Lumity to keep us up to date on market trends of benefits. ### 8. Easy and painless **Rating:** 3.5/5.0 stars **Reviewed by:** MEGAN J. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Lumity Benefits Platform?** That Lumity provides all of the information employees need when they are trying to make a decision about benefits and also they are available to answer any questions. **What do you dislike about Lumity Benefits Platform?** The automated reminders that go out to every employee regardless if they enrolled already, it confuses them. Find a way to send reminders only to employees who are incomplete. **Recommendations to others considering Lumity Benefits Platform:** Its great to help you keep track of your employees benefits and who has signed up and vice versa. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** N/A ### 9. So far so good. **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda A. | HR Administrator, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Lumity Benefits Platform?** How organized it is and the great customer service. **What do you dislike about Lumity Benefits Platform?** How Navia and Aetna HSA can be difficult **What problems is Lumity Benefits Platform solving and how is that benefiting you?** A lot of great feedback and they are always able to answer questions as soon as possible. ## Lumity Benefits Platform Discussions - [Who is Lumity?](https://www.g2.com/discussions/who-is-lumity) - [Is Lumity a PEO?](https://www.g2.com/discussions/is-lumity-a-peo) - [What does Lumity do?](https://www.g2.com/discussions/what-does-lumity-do) - [View Lumity Benefits Platform pricing details and edition comparison](https://www.g2.com/products/lumity-benefits-platform/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+20%3A35%3A50+-0500&secure%5Bsession_id%5D=0fdf87f6-a0c4-448c-9d43-dccee2e89bc5&secure%5Btoken%5D=01eb8edd8afb7b7ac647b37a1dc8646dd3812e97556bed9d5f6dd208a06720fa&format=llm_user) ## Lumity Benefits Platform Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Lumity Benefits Platform Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.3/5.0 (285 reviews) - [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) - 4.8/5.0 (67 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)