JT
J andrew T.
CIO
Mid-Market (51-1000 emp.)
"Lumin Review"
4/5
What do you like best about Lumin Digital?

Dynamic and flexible, quick to response and a very polished presentation Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

Lack of core parity, some of the pricing seems high imo Review collected by and hosted on G2.com.

Aaron R. S.
AS
Aaron R. S.
E-Sports Head Coach
Mid-Market (51-1000 emp.)
"Lumin Review"
4.5/5
What do you like best about Lumin Digital?

Innovative and forward thinking organization Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

As a DNA client, we find that there is less interest in promoting the functionality and/or enhancements are more costly to scope/develop. Review collected by and hosted on G2.com.

Carlos Jose F.
CF
Carlos Jose F.
EVP Chief Marketing & Experience Officer CMXO
Mid-Market (51-1000 emp.)
"Lumin in short"
4/5
What do you like best about Lumin Digital?

Great flexible and simple platform. Lots of exciting upcoming upgrades Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

None so far. Still in discovery mode. They are receptive to feedback Review collected by and hosted on G2.com.

AS
Abby S.
Business Analyst
Mid-Market (51-1000 emp.)
"True Partnership"
4.5/5
What do you like best about Lumin Digital?

When you are a client of Lumin Digital, it feels like a true partnership where both parties mutually benefit vs feeling like just another unheard client. Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

I honestly can't say I current feel there is a downside! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Collaborative partner"
4.5/5
What do you like best about Lumin Digital?

I like LD's focus on improving their platform continuously and collaboratively with their customers. Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

The SDK experience needs a lot of work. It's fragile and there's not enough documentation or communication. Review collected by and hosted on G2.com.

MC
M C.
VP Digital Channels
Mid-Market (51-1000 emp.)
"Grow the Digital Experience"
5/5
What do you like best about Lumin Digital?

The ability to work with Lumin to scale the Digital UI. Works with clients to implement best features and functions that help FIs serve customers/members more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

Haven't encountered a situation that would prompt me to dislike Lumin! Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Lumin is extremely agile and responsive"
5/5
What do you like best about Lumin Digital?

Customer Support and weekly sprint demos Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

Lack of project teams (dedicated).

But this is still easier to deal with than other providers Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A company that cares"
5/5
What do you like best about Lumin Digital?

Lumin's willingness to work with their clients, seek out their input, and ask our opinions is next level. The amount of care from the Lumin team goes very far. Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

I'm personally not a fan of Wrike. I will often not get notified about an update, even if I have subscribed to the ticket or was mentioned. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Top user experience"
5/5
What do you like best about Lumin Digital?

The focus on the user experience and drive to innovate is incredible. Review collected by and hosted on G2.com.

What do you dislike about Lumin Digital?

I'm new to Lumin so I'm not familiar enough to answer this question. Review collected by and hosted on G2.com.