# Top 10 Lumen Cloud Voice Alternatives & Competitors **Average Rating:** 3.8/5 **Total Number of Reviews:** 4 Research alternative solutions to Lumen Cloud Voice on G2, with real user reviews on competing tools. VoIP Providers is a widely used technology, and many people are seeking top rated, easy to use software solutions with voip number, software pairing, and screen sharing. Other important factors to consider when researching alternatives to Lumen Cloud Voice include reliability and ease of use. The best overall Lumen Cloud Voice alternative is GoTo Connect. Other similar apps like Lumen Cloud Voice are Webex Suite, Dialpad Connect, Nextiva, and Quo. Lumen Cloud Voice alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [Video Conferencing Software](https://www.g2.com/categories/video-conferencing). ## Best Paid & Free Alternatives to Lumen Cloud Voice - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) ## Top 10 Alternatives to Lumen Cloud Voice Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Lumen Cloud Voice stacks up to the competition, check reviews from current & previous users in industries like Education Management, Information Technology and Services, and Internet, and find the best product for your business. ### 1. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-lumen-cloud-voice) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs Webex Suite](https://www.g2.com/compare/goto-connect-vs-cisco-webex-suite) - [GoTo Connect vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [GoTo Connect vs Nextiva](https://www.g2.com/compare/goto-connect-vs-nextiva) - [GoTo Connect vs Quo](https://www.g2.com/compare/goto-connect-vs-quo-quo) - [GoTo Connect vs Zoom Phone](https://www.g2.com/compare/goto-connect-vs-zoom-zoom-phone) - [GoTo Connect vs JustCall](https://www.g2.com/compare/goto-connect-vs-saas-labs-justcall) - [GoTo Connect vs Podium](https://www.g2.com/compare/goto-connect-vs-podium) - [GoTo Connect vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-goto-connect) - [GoTo Connect vs Aircall](https://www.g2.com/compare/aircall-vs-goto-connect) ### 2. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) By Cisco **Average Rating:** 4.2/5 **Total Reviews:** 18,905 Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Webex Suite](https://www.g2.com/compare/lumen-cloud-voice-vs-cisco-webex-suite) **Compare Webex Suite with other alternatives:** - [Webex Suite vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-cisco-webex-suite) - [Webex Suite vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite) - [Webex Suite vs Nextiva](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite) - [Webex Suite vs Quo](https://www.g2.com/compare/quo-quo-vs-cisco-webex-suite) - [Webex Suite vs Zoom Phone](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-zoom-phone) - [Webex Suite vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-cisco-webex-suite) - [Webex Suite vs Podium](https://www.g2.com/compare/podium-vs-cisco-webex-suite) - [Webex Suite vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-cisco-webex-suite) - [Webex Suite vs Aircall](https://www.g2.com/compare/aircall-vs-cisco-webex-suite) ### 3. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,191 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-lumen-cloud-voice) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs GoTo Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [Dialpad Connect vs Webex Suite](https://www.g2.com/compare/dialpad-connect-vs-cisco-webex-suite) - [Dialpad Connect vs Nextiva](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Dialpad Connect vs Quo](https://www.g2.com/compare/dialpad-connect-vs-quo-quo) - [Dialpad Connect vs Zoom Phone](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone) - [Dialpad Connect vs JustCall](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall) - [Dialpad Connect vs Podium](https://www.g2.com/compare/dialpad-connect-vs-podium) - [Dialpad Connect vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-dialpad-connect) - [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect) ### 4. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,578 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Nextiva](https://www.g2.com/compare/lumen-cloud-voice-vs-nextiva) **Compare Nextiva with other alternatives:** - [Nextiva vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-nextiva) - [Nextiva vs Webex Suite](https://www.g2.com/compare/nextiva-vs-cisco-webex-suite) - [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Nextiva vs Quo](https://www.g2.com/compare/nextiva-vs-quo-quo) - [Nextiva vs Zoom Phone](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone) - [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [Nextiva vs Podium](https://www.g2.com/compare/nextiva-vs-podium) - [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) ### 5. [Quo](https://www.g2.com/products/quo-quo/reviews) By Quo **Average Rating:** 4.7/5 **Total Reviews:** 3,384 Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Quo](https://www.g2.com/compare/lumen-cloud-voice-vs-quo-quo) **Compare Quo with other alternatives:** - [Quo vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-quo-quo) - [Quo vs Webex Suite](https://www.g2.com/compare/quo-quo-vs-cisco-webex-suite) - [Quo vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-quo-quo) - [Quo vs Nextiva](https://www.g2.com/compare/nextiva-vs-quo-quo) - [Quo vs Zoom Phone](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone) - [Quo vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-quo-quo) - [Quo vs Podium](https://www.g2.com/compare/podium-vs-quo-quo) - [Quo vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-quo-quo) - [Quo vs Aircall](https://www.g2.com/compare/aircall-vs-quo-quo) ### 6. [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) By Zoom **Average Rating:** 4.6/5 **Total Reviews:** 2,669 Cloud VoIP Services powered by AI - Voice communications for the collaboration era Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Zoom Phone](https://www.g2.com/compare/lumen-cloud-voice-vs-zoom-zoom-phone) **Compare Zoom Phone with other alternatives:** - [Zoom Phone vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-zoom-zoom-phone) - [Zoom Phone vs Webex Suite](https://www.g2.com/compare/cisco-webex-suite-vs-zoom-zoom-phone) - [Zoom Phone vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone) - [Zoom Phone vs Nextiva](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone) - [Zoom Phone vs Quo](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone) - [Zoom Phone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zoom-zoom-phone) - [Zoom Phone vs Podium](https://www.g2.com/compare/podium-vs-zoom-zoom-phone) - [Zoom Phone vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-zoom-zoom-phone) - [Zoom Phone vs Aircall](https://www.g2.com/compare/aircall-vs-zoom-zoom-phone) ### 7. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,387 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-lumen-cloud-voice) **Compare JustCall with other alternatives:** - [JustCall vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-saas-labs-justcall) - [JustCall vs Webex Suite](https://www.g2.com/compare/saas-labs-justcall-vs-cisco-webex-suite) - [JustCall vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-saas-labs-justcall) - [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [JustCall vs Quo](https://www.g2.com/compare/saas-labs-justcall-vs-quo-quo) - [JustCall vs Zoom Phone](https://www.g2.com/compare/saas-labs-justcall-vs-zoom-zoom-phone) - [JustCall vs Podium](https://www.g2.com/compare/saas-labs-justcall-vs-podium) - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) ### 8. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.5/5 **Total Reviews:** 2,107 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Podium](https://www.g2.com/compare/lumen-cloud-voice-vs-podium) **Compare Podium with other alternatives:** - [Podium vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-podium) - [Podium vs Webex Suite](https://www.g2.com/compare/podium-vs-cisco-webex-suite) - [Podium vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-podium) - [Podium vs Nextiva](https://www.g2.com/compare/nextiva-vs-podium) - [Podium vs Quo](https://www.g2.com/compare/podium-vs-quo-quo) - [Podium vs Zoom Phone](https://www.g2.com/compare/podium-vs-zoom-zoom-phone) - [Podium vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-podium) - [Podium vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-podium) - [Podium vs Aircall](https://www.g2.com/compare/aircall-vs-podium) ### 9. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,844 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-lumen-cloud-voice) **Compare CloudTalk with other alternatives:** - [CloudTalk vs GoTo Connect](https://www.g2.com/compare/cloudtalk-vs-goto-connect) - [CloudTalk vs Webex Suite](https://www.g2.com/compare/cloudtalk-vs-cisco-webex-suite) - [CloudTalk vs Dialpad Connect](https://www.g2.com/compare/cloudtalk-vs-dialpad-connect) - [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [CloudTalk vs Quo](https://www.g2.com/compare/cloudtalk-vs-quo-quo) - [CloudTalk vs Zoom Phone](https://www.g2.com/compare/cloudtalk-vs-zoom-zoom-phone) - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs Podium](https://www.g2.com/compare/cloudtalk-vs-podium) - [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk) ### 10. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,605 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Categories in common with Lumen Cloud Voice: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Lumen Cloud Voice vs Aircall](https://www.g2.com/compare/aircall-vs-lumen-cloud-voice) **Compare Aircall with other alternatives:** - [Aircall vs GoTo Connect](https://www.g2.com/compare/aircall-vs-goto-connect) - [Aircall vs Webex Suite](https://www.g2.com/compare/aircall-vs-cisco-webex-suite) - [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect) - [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva) - [Aircall vs Quo](https://www.g2.com/compare/aircall-vs-quo-quo) - [Aircall vs Zoom Phone](https://www.g2.com/compare/aircall-vs-zoom-zoom-phone) - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs Podium](https://www.g2.com/compare/aircall-vs-podium) - [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk) ## Explore Articles - [Top-rated apps for influencer marketing](https://www.g2.com/discussions/top-rated-apps-for-influencer-marketing) - [Which customer success software is ideal for large service providers](https://www.g2.com/discussions/which-customer-success-software-is-ideal-for-large-service-providers) - [customer success software](https://www.g2.com/discussions/what-do-you-look-for-when-choosing-a-customer-success-software) - [Recommended bot platforms for ecommerce websites](https://www.g2.com/discussions/recommended-bot-platforms-for-ecommerce-websites) - [Which network management software offers the best real-time monitoring?](https://www.g2.com/discussions/which-network-management-software-offers-the-best-real-time-monitoring) - [What's the top app for managing corporate travel](https://www.g2.com/discussions/what-s-the-top-app-for-managing-corporate-travel) ## Spotlight Categories - [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) - [Travel Management Solutions](https://www.g2.com/categories/travel-management) - [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)