---
title: Lumen UC&C Reviews
meta_title: 'Lumen UC&C Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Lumen UC&C works for a business like yours.
date_modified: '2025-07-22'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Lumen UC&C Reviews
**Vendor:** Lumen Technologies  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
## About Lumen UC&C
CenturyLink® Unified Communications and Collaboration (UC&C) solutions combine adaptive networking capabilities with a complete portfolio of leading technologies on a secure global network with end-to-end support. CenturyLink® Unified Communications and Collaboration (UC&C) solutions combine adaptive networking capabilities with a complete portfolio of leading technologies on a secure global network with end-to-end support. Our extensive UC&C portfolio includes cloud, hosted, and fully managed services built upon best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. CenturyLink UC&C Solutions: • Cisco WebEx delivered by CenturyLink - dynamic online meetings with integrated collaboration tools • Skype for Business, Managed by CenturyLink - holistic UC&C platform integrating network, hosting and communications • Amazon Chime delivered by CenturyLink - cost-effective, fully-supported, easy-to-implement UC&C experience that solves many challenges of digital transformation • CenturyLink Ready-Access - global, reservationless audio conferencing solution • BlueJeans delivered by CenturyLink - high-quality, secure, scalable, cloud-based video collaboration system • CenturyLink Managed Video Conferencing - cloud-based conferencing solutions connect users and stakeholders around the world • CenturyLink Managed Event - flexible dial-in options, secure meeting access, and streamlined scheduling and attendance — with our professionally trained operator and customer care staff • CenturyLink Managed Webcasting Services - powered by ON24, allows users to distribute multimedia content through a customizable, interactive interface. • CenturyLink Web Meeting - intuitive, online experience that makes online meetings and webinars easy"






- [View Lumen UC&C pricing details and edition comparison](https://www.g2.com/products/lumen-uc-c/reviews?open_modal_url=%2Fproducts%2Flumen-uc-c%2Fwishlists%3Fhost_path%3D%252Fproducts%252Flumen-uc-c%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A26%3A41+-0500&secure%5Bsession_id%5D=86ad233d-85b1-4140-8da2-f43e1963f465&secure%5Btoken%5D=b518b12a7698c197c76e1181ee51df28d28f686404265baccc3a6d929a477fe6&format=llm_user)

## Lumen UC&C Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top Lumen UC&C Alternatives
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,562 reviews)
  - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,666 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews)