--- title: Lumen SD-WAN Reviews meta_title: 'Lumen SD-WAN Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Lumen SD-WAN works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 10 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Lumen SD-WAN Reviews **Vendor:** Lumen Technologies **Category:** [SD-WAN Solutions](https://www.g2.com/categories/sd-wan) **Average Rating:** 3.3/5.0 **Total Reviews:** 10 ## About Lumen SD-WAN CenturyLink® SD-WAN solutions integrate disparate connectivity types into a seamless hybrid software-defined WAN for complete visibility and enhanced performance of your entire network ecosystem through a centralized customer portal.​ CenturyLink was recently recognized with the Frost and Sullivan Innovation and Leadership Award for SD-WAN in North America to go along with our 2017 MEF Award as the Best SD-WAN Managed Service of the Year, Worldwide. CenturyLink® SD-WAN with hybrid connectivity is a complete WAN solution to support secure, scalable networks across a full range of connectivity types. Our SD-WAN solutions integrates disparate connectivity types into a seamless hybrid software-defined WAN. It utilizes aggregated and customer provided circuits including a mix of MPLS, Dedicated Internet, low cost Broadband Internet, LTE based on your site and application requirements.  SD-WAN gives you complete visibility of the entire WAN through a centralized customer portal.  Branches can get out to the internet/cloud directly without having to hairpin through a central HQ, for improved performance. CenturyLink SD-WAN can help improve application performance features like application-aware routing and QoS.​ CenturyLink was recently recognized with the Frost and Sullivan Innovation and Leadership Award for SD-WAN in North America to go along with the 2017 MEF Award as the Best SD-WAN Managed Service of the Year, Worldwide. We offer Complete Managed / Co- Managed Global Hybrid Network Solution​s including: • WAN design, deployment, initial configuration, site activation, 24/7 support​ • Multiple CPE options, including x86 with SD-WAN software provided ​ • Flexible transport options: MPLS, Broadband, LTE, Internet or BYON​ • Centralized administration control via CenturyLink portal​ Security​ • Authentication, key exchange and encryption​ • Advanced security options: Built-In next-generation firewall, Dashboards and analytics and Detailed event logs ​ Application Performance​ • Automatic, customer and pre-defined identification for 2,800+ applications for policy-based control​ • Application QOS: Prioritization, Policing and Shaping & Marking​ • Optimal Path Selection​ Analytics and Reporting Tools​ • Historical analytics and near real-time reporting​ • Appliance, circuit, policy, application and VRF utilization​ • SD-WAN availability, packet loss, jitter and latency performance​ • Near real-time visibility and troubleshooting tools ## Lumen SD-WAN Reviews ### 1. When it worked, it was good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Lumen SD-WAN?** Customer service and ease to use was solid **What do you dislike about Lumen SD-WAN?** The system kept crashing on me, and got to a point that I could no longer trust it. **What problems is Lumen SD-WAN solving and how is that benefiting you?** I have left this cloud-based system because of its reliability ### 2. SDWAN **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Lumen SD-WAN?** Software Configuration, Ease of USE and scale **What do you dislike about Lumen SD-WAN?** Timeline, Too long to implement due to current covid **What problems is Lumen SD-WAN solving and how is that benefiting you?** Moving from MPLS to SDWAN for Better Scale ## Lumen SD-WAN Discussions - [What vEdge Routers do you support?](https://www.g2.com/discussions/cisco-viptela-vedge-routers-supported) - 1 comment, 1 upvote - [Do you support Cisco Viptela SD-WAN?](https://www.g2.com/discussions/cpe-vendor-support-viptela) - 1 comment, 1 upvote - [What deployment options do you offer for access and cpe?](https://www.g2.com/discussions/deployment-options-3476afbf-5b3e-4e71-ba84-8a013bdabe12) - 1 comment, 1 upvote - [View Lumen SD-WAN pricing details and edition comparison](https://www.g2.com/products/lumen-sd-wan/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A41%3A23+-0500&secure%5Bsession_id%5D=d33c8d37-5347-4695-b082-c51a8475af87&secure%5Btoken%5D=8eca8925eecd2b407732d8f97bb7b35a43401f455b71336e0b5ae42464365190&format=llm_user) ## Lumen SD-WAN Features **Network** - Traffic Overview - Cost - ROI - Bandwidth **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance - Network Provisioning - Visual Analytics - Cost Tracking **Application Performance** - Response Times - Traffic Optimization - Application Issues - Increase Productivity - Improved Performance **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping - Activity Monitoring - Incident Mapping - Data Mapping - On-Demand Mapping - Location-Based Mapping - Hierarchical Mapping - Visual Discovery - Server Monitoring - Continuous Monitoring **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration - Third-Party Integration - Database Support **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Intrusion Prevention System - Intrusion Detection System - Third-Party Integrations **Additional Functionality** - Configuration Management - Endpoint Protection - Network Analysis - Network Resource Management - IT Asset Management - Policy Management - Remote Access/Control - AI Copilot - Threshold Alerts - Generative AI - Alerts/Notifications - Response Management - Compliance Tracking - Remediation Management - Data Visualization - Event Logs - Dashboard - Issue Management - Security Management - Performance Metrics - Access Controls/Permissions - API - Troubleshooting - Audit Trail - Collaboration Tools - Mobile Access - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Customizable Reports - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation ## Top Lumen SD-WAN Alternatives - [Auvik](https://www.g2.com/products/auvik-networks/reviews) - 4.5/5.0 (379 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (824 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (515 reviews)