Instant Search has completely changed how I review footage. Previously, I would spend hours going through old videos, but now I can simply type something like "person in red shirt" or "blue car," and the AI locates it within seconds. The Proactive Alerts feature is also incredibly helpful. It notifies us right away if someone is loitering near the ATM after hours or entering a restricted area, allowing us to address potential issues before they escalate. Review collected by and hosted on G2.com.

Nothing really, the motion sensitivity could improve but it's not significant. Review collected by and hosted on G2.com.

Being able to identify specific people and vehicles is very helpful. Review collected by and hosted on G2.com.

It would be much more helpful to play back video recording at much faster speeds. The fastest playback speed right now is 10x. I would prefer faster options like 20x even though that sounds too fast. Sometimes I need to review how my workers performed over the course of a work day and I need to review hours in just a few minutes Review collected by and hosted on G2.com.

What I like best about Lumana is how straightforward and efficient it is. The interface is clean, and I didn’t feel overwhelmed trying to figure things out. Once everything was set up, it ran smoothly without constant troubleshooting. Review collected by and hosted on G2.com.

One thing I think could be improved is the learning curve at the beginning. While it’s not overly complicated, it does take a bit of time to fully understand all the features and settings. I also think more in-depth tutorials or walkthrough examples would help new users get comfortable faster. Review collected by and hosted on G2.com.

What impressed me most is how efficiently the platform handles video processing. We’ve been able to reduce system strain while still maintaining reliable analytics performance. Review collected by and hosted on G2.com.

The dashboards are useful, but I would appreciate more customization options to better match the specific metrics my team monitors. Review collected by and hosted on G2.com.

Lumana centralizes video data and audit trails. It makes compliance reporting more efficient and gives me confidence during security or regulatory reviews. Review collected by and hosted on G2.com.

The initial setup can feel a bit technical, especially when configuring compliance-related settings. A more guided onboarding experience would make adoption smoother. Review collected by and hosted on G2.com.

I really like how smooth the live monitoring experience is. The dashboard makes it easy to check multiple cameras, and playback is fast when reviewing past footage. Review collected by and hosted on G2.com.

Some of the advanced features aren’t immediately obvious, so it takes time to fully understand all the capabilities. Review collected by and hosted on G2.com.

Lumana allows us to gain real-time insight into what is actually happening in our building by utilizing the cameras we already have in place. It offers more than just basic motion alerts, enabling us to make faster decisions about whether a situation requires attention. As a result, our daily security monitoring has become more manageable and less reactive. Review collected by and hosted on G2.com.

The initial setup required some time to get the systems aligned, but I am aware that improvements are being made. Additionally, the results become better as the system is further tuned to fit the environment. Review collected by and hosted on G2.com.

What truly distinguishes Lumana is its Agentic AI approach to physical security. Rather than simply detecting events, the system actively evaluates situations and promptly issues intelligent alerts, escalating to law enforcement when necessary. This high degree of automation is essential for office settings that are unoccupied after hours or have minimal on-site staff.

When considering what is most helpful about Lumana, its AI-driven VMS stands out as both powerful and practical. The platform provides real-time threat detection, contextual awareness, and swift decision-making, all without the need for continuous human oversight. This is particularly beneficial in offices where staff presence is inconsistent. Additionally, the mobile experience is a significant strength, enabling security and operations teams to receive notifications, review incidents, and respond from any location. In summary, Lumana shortens response times, enhances coordination with law enforcement, and greatly improves security outcomes through its intelligent automation. Review collected by and hosted on G2.com.

The extensive AI capabilities result in a noticeable learning curve, especially when setting up advanced workflows and automation rules. Although the features are robust, providing more guided setup options for the Agentic AI scenarios would enable teams to realize the full value of the platform more efficiently. Review collected by and hosted on G2.com.

What stood out to me is how clear the live feeds are and how easy it is to switch between cameras. I also like the smart alert feature that notifies me of unusual activity. Review collected by and hosted on G2.com.

Fine-tuning the alert sensitivity took some adjustment at first. Review collected by and hosted on G2.com.

I like how everything is centralized — live view, recordings, and alerts are all in one place. The playback feature is smooth and easy to use. Review collected by and hosted on G2.com.

The system has many features, so it took time to explore them fully. Review collected by and hosted on G2.com.