Scalability. As our surveillance needs grew, Lumana expanded with us without forcing major infrastructure changes or constant firefighting. That stability let our team focus on real security work instead of emergency migrations. Review collected by and hosted on G2.com.

Large deployments need careful planning. The implementation phase requires time to map workflows and integrations, and skipping that upfront work can slow rollout. Review collected by and hosted on G2.com.

Lumana’s real-time alerting has changed how our team works. Instead of finding problems after they happen, we get notified as situations begin to develop, which lets us act immediately and often prevent incidents from escalating. Review collected by and hosted on G2.com.

Alert tuning can take some time during deployment. You need to fine-tune thresholds and filters to avoid noise and make alerts relevant to each site’s unique behaviour. Review collected by and hosted on G2.com.

I love the automation. It stopped us from babysitting routine alerts so the team can focus on real operational priorities. We’re noticeably more productive now, and we didn’t have to hire anyone new. Review collected by and hosted on G2.com.

The notification settings are flexible, but creating very specific workflows can take some tinkering. It’s manageable, just a bit fiddly at first. Review collected by and hosted on G2.com.

The thing I appreciate most is how fast it pulls up footage. Even with huge amounts of video, it returns results quickly and reliably, which saves a ton of time. Review collected by and hosted on G2.com.

Getting everything set up took some coordination across different teams, which made the initial rollout slower than I hoped. That said, once it was configured, it’s been very stable and easy to use. Review collected by and hosted on G2.com.

I really like Lumana because it shows how our spaces are used throughout the day. Seeing activity patterns makes it a lot easier to plan facilities and allocate resources smartly. Review collected by and hosted on G2.com.

One thing I’d change is the reporting. I’d love more facility-focused reports, especially around occupancy and longer-term usage trends. Review collected by and hosted on G2.com.

The added visibility into unusual activity has been really valuable. It helps me stay ahead of potential risks and support compliance efforts early, before small issues turn into bigger problems. Review collected by and hosted on G2.com.

There’s definitely a learning curve when it comes to setting up compliance-related configurations. It can take a while to fully understand all the available controls and how to use them effectively. Review collected by and hosted on G2.com.

The smart search feature is a real game changer. Instead of manually reviewing hours of footage, I can simply type what I’m looking for and get results almost instantly. It feels intuitive and responds quickly even with large data sets. Review collected by and hosted on G2.com.

The onboarding process could be smoother, especially when integrating older camera systems. It took some time to fully sync feeds and ensure everything was properly indexed. Review collected by and hosted on G2.com.

Having a single place to oversee security across all our locations has been a game-changer. It saves time and makes it much easier to spot issues, follow up on incidents, and get the right people involved fast. Review collected by and hosted on G2.com.

Managing permissions for large, multi-site teams requires initial setup; adding more role-based templates would make administration easier. Review collected by and hosted on G2.com.

It is a highly user friendly platform, despite the fact that it is so complex. The dashboard is sleek, organized and easy to manage even without much training. Review collected by and hosted on G2.com.

Some of the sophisticated features will need trial and error to really learn. New users would find more in-depth lessons or guided documentation useful. Review collected by and hosted on G2.com.

In a data center environment, early visibility is critical but Lumana’s intelligent alerts allow me to identify anomalies more quickly and enhance our overall facility monitoring process. Review collected by and hosted on G2.com.

I would like to see better predictive analytics. Early warnings are good, but much better would be more forecasting features. Review collected by and hosted on G2.com.