Lumana Reviews & Product Details

Lumana is the leader in AI video security, offering a comprehensive platform that transforms your existing security camera infrastructure into an AI-powered solution. The solution is designed to enhance security, safety, and operational efficiency across a wide range of industries, including education, government, manufacturing, retail, healthcare, and hospitality. By leveraging proprietary video AI models, Lumana provides automated monitoring, real-time activity and behavior detection, and accelerated incident response features. At the heart of Lumana's platform is the Lumana Core. A camera-agnostic AI engine and video processor that transforms any IP camera into an intelligent monitoring agent. This flexibility ensures that organizations can upgrade their security capabilities without the need for expensive hardware replacements. Lumana's self-learning AI engine continuously adapts to the environment, optimizing its performance and providing increasingly accurate event detection over time. Lumana's distributed hybrid-cloud architecture combines the best of cloud and on-premise resources, delivering enterprise-grade AI capabilities without the complexity or high costs typically associated with such systems. Users can manage the system remotely through Lumana VMS+, an intuitive video management software that simplifies security operations, enables fast investigations, and provides real-time visibility from any web browser or mobile device. In addition to enhancing security and safety, Lumana offers valuable operational insights through its custom AI dashboards. These dashboards transform video footage into actionable data, enabling organizations to visualize trends and make smarter, more informed decisions. Whether it's improving employee safety, optimizing manufacturing processes, or enhancing customer experiences, Lumana provides the tools needed to achieve security, safety, and operational excellence.

Product Website

Seller

Lumana

Discussions

Lumana Community

Languages Supported

English, Hebrew

Overview by

Jordan Shou

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Lumana Media

Lumana delivers AI-powered video security, seamlessly integrating any camera with a robust hybrid-cloud platform for effortless management from anywhere.

The cameras tab in Lumana VMS+ offers an intuitive interface to manage and monitor all connected cameras, Cores, and speakers. Easily view live streams, adjust settings, and organize cameras by Core and location.

Smart Search in Lumana VMS+ allows you to quickly find specific footage by searching through millions of hours of video in seconds. Stack multiple search attributes for people, vehicles, objects, and more to pinpoint events and streamline investigations with ease.

The alert creation interface in Lumana VMS+ enables you to set up custom AI-powered alerts using natural language. Receive real-time notifications for unwanted events and automate responses to enhance your organization's security and operational efficiency.

Dashboards in Lumana VMS+ transform video footage into actionable insights. Customize your AI dashboards to visualize trends and activity at scale, empowering you to make smarter, data-driven decisions for improved security and operations.

Live view alert walls in Lumana VMS+ provide real-time visibility into your security environment. Display live camera feeds alongside instant alerts for detected threats, ensuring you can monitor and respond to critical events as they happen.

Discover how Lumana’s AI-powered video security system has transformed security operations at Give Kids The World Village, a non-profit organization providing life-changing vacations to children with critical illnesses. Learn how Lumana’s a

With the Lumana video security and safety platform, conducting enterprise-scale investigations has never been easier. Select your cameras, set your parameters, and scrub through millions of hours of video in seconds.

With the Lumana video security and safety platform, organizations can utilize the power of AI to proactively detect events and respond instantly with real-time alerts. Eliminate manual monitoring, see what matters, and receive alerts when e

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Mohammad Hussain A.

Owner

Small-Business (50 or fewer emp.)

3/27/2026

"Smart and Practical Surveillance System"

5/5

What do you like best about Lumana?

The AI-powered search functionality is the standout feature. In our previous system, finding a specific event (like a blue truck entering the loading dock) took hours of scrubbing through footage. With Lumana, it’s like using Google for our physical space. The interface is incredibly snappy, and the "Natural Language Search" actually understands what I’m looking for without needing complex filters. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

While the cloud-hybrid setup is great for bandwidth, the initial indexing of archived footage from our legacy cameras took a bit longer than expected. I’d also love to see more granular permission settings for temporary contractors, though the current "User Roles" cover about 90% of our needs. Review collected by and hosted on G2.com.

What problems is Lumana solving and how is that benefiting you?

We were struggling with data silos across five different geographic locations. Lumana centralized everything into a single pane of glass. It has significantly reduced our "Mean Time to Discovery" for incidents. What used to take half a day now takes 30 seconds, which allows our IT team to focus on high-value projects instead of playing "video detective." Review collected by and hosted on G2.com.

Tal G.

Executive VP

Mid-Market (51-1000 emp.)

1/6/2026

"Revolutionary Instant Search and Proactive Alerts Make Monitoring Effortless"

5/5

What do you like best about Lumana?

Instant Search has completely changed how I review footage. Previously, I would spend hours going through old videos, but now I can simply type something like "person in red shirt" or "blue car," and the AI locates it within seconds. The Proactive Alerts feature is also incredibly helpful. It notifies us right away if someone is loitering near the ATM after hours or entering a restricted area, allowing us to address potential issues before they escalate. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

Nothing really, the motion sensitivity could improve but it's not significant. Review collected by and hosted on G2.com.

What problems is Lumana solving and how is that benefiting you?

We were able to save money because we didn't need to purchase new cameras—Lumana was compatible with the equipment we already owned. In terms of safety, we're no longer simply recording incidents after they happen; now, the system alerts us immediately when something appears suspicious, which helps us prevent crime. The efficiency of my security team has also improved, as the AI now takes care of monitoring, allowing them to respond more quickly and focus on other important tasks. Review collected by and hosted on G2.com.

Jonathan B.

Controller

Small-Business (50 or fewer emp.)

2/19/2026

"Helpful Person and Vehicle Identification"

4/5

What do you like best about Lumana?

Being able to identify specific people and vehicles is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

It would be much more helpful to play back video recording at much faster speeds. The fastest playback speed right now is 10x. I would prefer faster options like 20x even though that sounds too fast. Sometimes I need to review how my workers performed over the course of a work day and I need to review hours in just a few minutes Review collected by and hosted on G2.com.

What problems is Lumana solving and how is that benefiting you?

It helps us track outbound shipments and if we shipped the right thing because sometimes our freight services lose things but sometimes we don't ship a product we invoiced. It also helps us see how much work our manufacturing line employees actually do every day and how much idle time they have. Review collected by and hosted on G2.com.

Lovely K.

IT Systems Technician

Small-Business (50 or fewer emp.)

3/4/2026

"Reliable and Practical Tool That Actually Delivers"

5/5

What do you like best about Lumana?

What I like best about Lumana is how straightforward and efficient it is. The interface is clean, and I didn’t feel overwhelmed trying to figure things out. Once everything was set up, it ran smoothly without constant troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

One thing I think could be improved is the learning curve at the beginning. While it’s not overly complicated, it does take a bit of time to fully understand all the features and settings. I also think more in-depth tutorials or walkthrough examples would help new users get comfortable faster. Review collected by and hosted on G2.com.

Sharon T.

Insurance Broker

Small-Business (50 or fewer emp.)

12/23/2025

"Focused AI video analytics for building security teams"

5/5

What do you like best about Lumana?

Lumana allows us to gain real-time insight into what is actually happening in our building by utilizing the cameras we already have in place. It offers more than just basic motion alerts, enabling us to make faster decisions about whether a situation requires attention. As a result, our daily security monitoring has become more manageable and less reactive. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

The initial setup required some time to get the systems aligned, but I am aware that improvements are being made. Additionally, the results become better as the system is further tuned to fit the environment. Review collected by and hosted on G2.com.

What problems is Lumana solving and how is that benefiting you?

The platform minimizes the need for continuous manual monitoring of camera feeds. By highlighting relevant events, it allows the security team to concentrate on responding to situations instead of spending time scanning through footage. This leads to better situational awareness and enhances decision-making during incidents. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

1/12/2026

"Autonomous, Agentic AI Premises Protection with Real-Time Response and Alerts"

5/5

What do you like best about Lumana?

What truly distinguishes Lumana is its Agentic AI approach to physical security. Rather than simply detecting events, the system actively evaluates situations and promptly issues intelligent alerts, escalating to law enforcement when necessary. This high degree of automation is essential for office settings that are unoccupied after hours or have minimal on-site staff.

When considering what is most helpful about Lumana, its AI-driven VMS stands out as both powerful and practical. The platform provides real-time threat detection, contextual awareness, and swift decision-making, all without the need for continuous human oversight. This is particularly beneficial in offices where staff presence is inconsistent. Additionally, the mobile experience is a significant strength, enabling security and operations teams to receive notifications, review incidents, and respond from any location. In summary, Lumana shortens response times, enhances coordination with law enforcement, and greatly improves security outcomes through its intelligent automation. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

The extensive AI capabilities result in a noticeable learning curve, especially when setting up advanced workflows and automation rules. Although the features are robust, providing more guided setup options for the Agentic AI scenarios would enable teams to realize the full value of the platform more efficiently. Review collected by and hosted on G2.com.

What problems is Lumana solving and how is that benefiting you?

Lumana addresses the challenge of securing office environments without the need for constant on-site staff or manual video monitoring. While traditional VMS platforms generate alerts, they still depend on human intervention to interpret events and coordinate responses. Lumana’s Agentic AI bridges this gap by autonomously analyzing situations, prioritizing genuine threats, and issuing rapid alerts—including escalation to law enforcement when required.

As a result, we have seen a notable reduction in response times, enhanced after-hours protection, and fewer false alarms. The AI-driven VMS and mobile interface provide our team with real-time visibility and control from any location, enabling us to manage security proactively instead of reactively. In summary, Lumana boosts operational efficiency, enhances safety outcomes, and gives us peace of mind that our offices remain secure even when employees are not on site. Review collected by and hosted on G2.com.

Alain T.

CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/4/2025

"Highly Customizable and Reliable VMS Solution"

4.5/5

What do you like best about Lumana?

I appreciate Lumana's ability to customize alerts and notices with hardly any limitations, whether it's for people, animals, colors, clothes, etc. It's very intelligent. I love its capability to do whatever I ask it to, even stitching together views of individuals as they pass by various cameras, which lets me track everything and everyone. Additionally, after trialing different software, I found Lumana to be the most robust option with the best price point. I started with them when they were fairly new, and they've grown significantly, but I still love their software. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

The only challenge we had was figuring out Onvif controls so I could move my PTZ cameras through their app. Review collected by and hosted on G2.com.

Michelle Y.

Junior Software Engineer

Small-Business (50 or fewer emp.)

2/1/2026

"From Reactive Video to Real Time Intelligence"

5/5

What do you like best about Lumana?

I like how Lumana turns the cameras we already have into real time intelligence, delivering fast alerts, edge based AI, and investigations that take minutes instead of hours. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

We had a learning curve a bit longer than anticipated but the Lumana team stepped in to solve that Review collected by and hosted on G2.com.

Adam T.

Mid-Market (51-1000 emp.)

2/19/2026

"Enhances Security Management with Intuitive Features"

4.5/5

What do you like best about Lumana?

I like that I'm able to tag people in the Lumana software so that we can follow them from camera to camera. It's quite helpful because we can view specific cameras to see what's going on in different areas of our campus. I also find Lumana's filters very useful for making it easier to detect things. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

When we first installed Lumana, we were having trouble with a little bit of lag. But once we reconfigured our network, the lag seemed to dissipate. Review collected by and hosted on G2.com.

Ryan U.

12/17/2025

"From Live Agents to Efficient AI Monitoring with Lumana"

5/5

What do you like best about Lumana?

I have used Lumana for almost a year, and it's been much better than the previous live agent monitoring. I love the faster and more accurate alerts. The ability to create alerts and make changes as needed is fantastic because as situations change, we can quickly adapt without different information or actions by different agents. Even though there's a slight learning curve, it's very easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Lumana?

LPR lists and access control could be improved but are not a hindrance at this point. There was a slight learning curve, but it was very easy to learn. Review collected by and hosted on G2.com.