Kajetan C.
KC
Kajetan C.
Small-Business (50 or fewer emp.)
"Great option"
4/5
What do you like best about Luigi's Box?

Very useful to see all analytics, use the API to customize it as much as we want Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

It is more involved setup than alternatives Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

Thank you for your review! ⭐️ We’re happy that Luigi’s Box gives you powerful analytics and noticeably better search and recommendations 👍

Marek S.
MS
Marek S.
Small-Business (50 or fewer emp.)
"We rate Luigi's products very positively; they improved website navigation and boosted sales."
5/5
What do you like best about Luigi's Box?

It helped us solve the problem of searching for our products. Our purchase rate visibly increased, and the user experience improved. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

At this moment, we are very satisfied with Luigi's products and have no complaints whatsoever. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

Thank you for sharing your positive experience with Luigi's Box! It's fantastic to know that you are satisfied with our products and that they have helped you better understand your customers' needs. Thank you for choosing Luigi's! 💙

Miroslav P.
MP
Miroslav P.
Online Project Manager
Small-Business (50 or fewer emp.)
"I'm satisfied Luigi's box has helped us increase our search and conversion rates"
5/5
What do you like best about Luigi's Box?

Significantly better user experience (UX)

Proven increase in conversion rate

Advanced analytics and valuable customer behavior data Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I don't know of any Luigi's box negatives Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

We're delighted to hear that Luigi's Box has been useful in improving your search functionality and conversion rates.

Thank you for acknowledging the value of our search insights, as well as the personal support we pride ourselves on.

It’s heartening to know that you’ve not encountered any negatives, and we’re committed to ensuring it stays that way.

Your feedback is valuable for us, on our mission to deliver precise search results for e-commerce businesses.

Thank you once again for your positive review 👍

Jan K.
JK
Jan K.
Small-Business (50 or fewer emp.)
"High quality tool for your e-shop"
5/5
What do you like best about Luigi's Box?

It's quality is invariable, delivering perfect results and it's even faster than before. Fully recommended. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Nothing comes to my mind. Bugs get fixed faster and they occur even less. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

Hi Jan, thank you for your honest review. It's great to hear that you recommend LBX for any e-shop! We're also very happy to hear that Luigi´s box is working well for you.

Tomáš M.
TM
Tomáš M.
Bc.
Small-Business (50 or fewer emp.)
"Long-time Luigisbox customer"
4.5/5
What do you like best about Luigi's Box?

I like the fact that their support team can customize all of our every little requirement and customize the plugin. Customization of filtering, ability to create a selection of items from different stock menus using 1 URL link. And finally, the possibility of synonyms for already sold out items and offering a replacement or redirection to another similar product is already the cherry on the cake. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

If the pricing policy was friendlier, but I understand that development and operation costs something Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box
Edit edit

Dear Tomáš,

thank you for your feedback.

We’re glad to hear that you find Luigi's Box beneficial for your e-shop and that it improves efficiency and conversion rates.

We are certainly looking at our pricing policy and stock status feature to make it more customer-friendly based on feedback such as yours.

Thank you for taking the time to share your thoughts. We appreciate your business.

Martin from Luigi’s Box

Paweł P.
PP
Paweł P.
Starszy specjalista ds. e-commerce
Mid-Market (51-1000 emp.)
"Everything is working. Even if not, they are repairing the problem very fast. Like an express."
5/5
What do you like best about Luigi's Box?

They made some analytics, that is available by API. It's very basic, but it works. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

The tool is perfect. I don't know is there anything to improve. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

Thank you for your positive feedback! We're happy to hear that our team is able to quickly address any issues you may encounter.

We appreciate your support!

Łukasz M.
ŁM
Łukasz M.
E-commerce Project Manager
Mid-Market (51-1000 emp.)
"Really good solution"
4.5/5
What do you like best about Luigi's Box?

Simplicity of back-office - only the most needed functions.

Quality of search engine - they have really good product, which our customers like.

Reliability - after changing search engine for Luigi's solution we haven't thought about search engine - works stable in background for whole year. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

We are during process of adding new shop on foreign market. Generally new shops is copying of this on polish market (it is changing only language and id shop - the same API). Unfortunately they are configuring this new Search Engine from the beginning what is time consuming. Processes in this company are really strange. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box
Edit edit

Dear Łukasz.

Thank you for your positive review and for highlighting the aspects of Luigi's Box. We’re pleased to hear that our project management, backoffice simplicity, and search results quality have met your expectations.

We apologize for any confusion regarding our agreement. We strive for clarity and transparency in all our communications, and we'll take your feedback into account to improve this aspect of our service.

We remain committed to providing you with the best possible service.

Thank you once again for your review. Your feedback is invaluable to us.

Best Regards, Martin from Luigi's Box

DN
Daroun N.
CEO
Small-Business (50 or fewer emp.)
"A unique solution"
5/5
What do you like best about Luigi's Box?

I like their PLP (Product listing page) best. It is fast and dynamic and adaptable so it fits right in to our website and our UX. It was easy to setup and we got great support. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I wish there was a plan for startups like us which was a bit less expensive. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

We're thrilled to hear that Luigi's Box Product Listing has successfully solved the filtering issues for your large inventory 💪

RB
Richard B.
Product Specialist
Small-Business (50 or fewer emp.)
"Luigi's Box helps us improve customer conversion and also supports achieving better search results."
4.5/5
What do you like best about Luigi's Box?

Useful tools where I can track clicks, searches with no results, and see where customers are heading to make their journey easier. Working with it is more complex as it offers various usage options. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

The problem we still haven't managed to solve is keyword-based search. Our product names are complex, and it's challenging to connect them in a way that delivers better results. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

It's great to hear that Luigi's Box is helping you track customer behavior and improve their journey 👍

Pavlína M.
PM
Pavlína M.
Project manager
Small-Business (50 or fewer emp.)
"We are very satisfied"
5/5
What do you like best about Luigi's Box?

We have been using luigis box for some time now and we are very satisfied. Thanks to this, customers can find everything they needed. It is very user-friendly and you will learn how to use it in a minute. As for customer support, we always received a response within a few minutes and we were only met with a willingness to help us. We can recommend it to eceryone and we are glad that we decided fór Luigis box. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

So far we havent found anything that bothers us. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box
Edit edit

Thank you! 😊 We're really glad Luigi’s Box made search easier for your customers and that our support team has been quick and helpful along the way. Happy to hear you’d recommend us! 👍