Lbx has significantly improved the stability of front-end integration. Greater stability means fewer customers being sidetracked from their product search path. We notice that the share of customers who make a purchase after using a search engine is growing. Review collected by and hosted on G2.com.

It is better than in the previous period and the number of errors decreased Review collected by and hosted on G2.com.

The tool is constantly being developed. New features and imrovements are regularly introduced. The support team continues to provide top-notch service Review collected by and hosted on G2.com.

The analytics dashboard - retrieving and searching for business-relevant data in the LBX dashboard could be more simple and intuitive Review collected by and hosted on G2.com.

Personally, I find the 'zero-results' searches most valuable, as they reveal untapped opportunities. We are also focusing heavily on our recommendation system to ensure customers always find the right product Review collected by and hosted on G2.com.

A downside is that LB lacks category-specific filtering. Since it only analyzes data as a whole, it’s not ideal for detailed category breakdowns. Review collected by and hosted on G2.com.

Luigi's Box continues to impress us with its ongoing improvements. The recent updates have enhanced the speed and relevance of search results even further, and the platform's analytics tools now provide deeper insights into user behavior. Collaboration features have also improved, making it easier for teams to work together. The support team remains responsive and helpful. Overall, Luigi's Box remains an essential tool for optimizing searches and deriving actionable insights. Review collected by and hosted on G2.com.

It would be great if Luigi's Box could further expand language support, particularly improving Portuguese localization. Additionally, enhancing the customization options for analytics dashboards could provide even more value for diverse teams. Review collected by and hosted on G2.com.

Ease of Use

Number of Features

Pretty handy

advanced functions, clear configuration, useful overviews

Edit: Still growing app in matters of functions Review collected by and hosted on G2.com.

Integration - even Luigisbox didn't know how full onboarding looks like

entry price - ye integration, setup, all have cost - an its pretty high

because if you integrate on yourself - they will charge you in monthly payments :)

Edit: Still price, it's totally overpriced. Review collected by and hosted on G2.com.

After more than 3 years I can still say that it is the most useful search tool for customers.

Also great technical support to help with system setup or any problems. I can't imagine a quality e-shop without this service

Still 10/10 for me :-) Review collected by and hosted on G2.com.

We still haven't found anything to improve. Rather, Luigi's Box itself comes with improvements Review collected by and hosted on G2.com.

What we appreciate the most about Luigi’s Box is their amazing support team. They always respond quickly, are genuinely helpful, and go the extra mile to assist us with technical issues or setting up specific parameters and data. It’s great to have such a dependable partner.

From a functionality perspective, the platform is stable, intuitive, and allows us to easily manage everything we need across multiple language versions of our website. Review collected by and hosted on G2.com.

It would be helpful to have a clear, user-friendly guide or documentation showing where specific settings can be adjusted. In many cases, we could handle smaller updates ourselves if we knew exactly where to find them. Other than that, we’re very satisfied with Luigi’s Box and the overall experience. Review collected by and hosted on G2.com.

I like Luigi's Box for its good administration and fast implementation. It's a powerful all-in-one tool that delivers fast results. I can manage all products on our e-shop within one app, and it includes features like sorting, heatmap, top products, listing, and boosting. Review collected by and hosted on G2.com.

Conversion measurement on the eshop could be more accurate and straightforward. It is difficult to calculate how much Luigi's Box has earned. Review collected by and hosted on G2.com.

From a business user’s perspective, Luigi’s Box is an intuitive, easy-to-use tool. I like how it’s structured into dashboards, sections, and improvements, because it helps optimize each step of the user experience by providing relevant data on exit rates, synonyms, trends, and more. Review collected by and hosted on G2.com.

Limited capabilities of exporting data. It would be great to have connectors to the most common data warehouses Review collected by and hosted on G2.com.

It's really fast, can be customized and provides insightful information. The least but not last, improves customer experience while searching for products on our ecommerce stores. Review collected by and hosted on G2.com.

It took a while to set up as we are using custom ecommerce solution. Also admin could use bit of an upgrade. Otherwise no issues. Review collected by and hosted on G2.com.