Ondřej .
O
Ondřej .
Product Owner (Web)
Enterprise (> 1000 emp.)
"Internal search optimization within public banking website and new analytics"
5/5
What do you like best about Luigi's Box?

There is a possibility to update to the newest version with more intelligent engine, more up to date content within the search engine and also the data analytics. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

the older version has no possibility for updates so we have to switch to the new one. However its more like our problem than issue at the luigis side. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your review. 👍👍

It's great to hear that Luigi's Box has significantly helped you with internal search optimization, making search results more sensible. I'm also glad that you like the ease of implementation, reasonable price, and useful features like the new UI and customization of the Search.

Noting that there is still room for improvement in the default settings of the search engine is valuable feedback for our ongoing development.

It's good to hear that the ability to optimize your search on a website with thousands of pages is a significant benefit for you. Thank you! 💙

Also, I see you appreciate the quick customization process, which is also a noteworthy advantage for you.

Thanks again for your valuable feedback and for choosing Luigi's Box.

Daniel .
D
Daniel .
Data Analyst
Small-Business (50 or fewer emp.)
"A great search engine that increases conversion"
5/5
What do you like best about Luigi's Box?

Fast implementation, clear interface, lots of data, kind employees Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There is nothing I dislike about Luigi's Box Review collected by and hosted on G2.com.

Š
Štěpán .
Data science team lead
Enterprise (> 1000 emp.)
"Fast search and recommendation engine for reasonable price"
4.5/5
What do you like best about Luigi's Box?

I like that Luigis box continuously updates their recommendation engine, experimenting with new recommendation algorithms and adding new features. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

If we understand more how Luigis algorithms work under the hood, we could think of new ways to improve them. At the moment, we have very superficial understanding of this. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

It's great to hear that our search and recommendation engine has been beneficial for your business, increasing revenue across multiple websites and languages 🌟

Jiří H.
JH
Jiří H.
Product assistant
Mid-Market (51-1000 emp.)
"Solved the unsolvable"
5/5
What do you like best about Luigi's Box?

I really appreciate how intuitive and accurate the search function is. It handles typos and product variations with ease, which makes it much easier for customers to find what they want. The product recommendations are highly relevant and actually help to increase sales without feeling pushy. On top of that, the analytics give us clear insights into customer behavior, so we can quickly adjust and improve our catalog. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There is honestly very little to dislike. The only thing I can think of is that it takes a bit of time at the beginning to explore all the features and set them up properly, but once configured, everything runs smoothly Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

It's great to hear that Luigi's Box is helping you solve the problem of customers struggling to find the right products quickly 👍

Martin K.
MK
Martin K.
Senior projektový manažer
Mid-Market (51-1000 emp.)
"When the e-commerce search engine becomes fun"
4.5/5
What do you like best about Luigi's Box?

Thanks to Luigi's box, we can help customers find the product they are really looking for. A clear interface that is easy to use and contains many great features. Detailed statistics that allow us to continuously move the project towards perfection.

During the construction of our new e-shop, the technical team at Luigi's Box was always there to help us. They helped us decide on the best technical connection and efficient data transfers for better service on our new e-shop.

+++ Support team response time

Constant technical advances and the introduction of the new Shopping Assistant feature, which is very interesting. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Maybe only higher price tag that is justified by the quality of the product. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your honest review! It is perfect to hear that Luigi's Box is adding a touch of fun to your e-commerce search experience and that you're seeing real results in customer satisfaction and increased conversion rates.

It's rewarding to hear that our clear interface and feature set, along with our responsive support team, are making a positive difference.

While we understand concerns about pricing, we're glad you see the value our solution brings 💙

JR
Jacopo R.
Manager
Cosmetics
Small-Business (50 or fewer emp.)
"A Must-Have Solution for Every E-Commerce Owner"
5/5
What do you like best about Luigi's Box?

What I like best about Luigi’s Box is how it combines powerful technology with simplicity. The smart search and recommendations truly understand our customers’ needs, helping them find products quickly and easily, which directly translates into higher sales and happier customers. On top of that, the platform is very intuitive, and the customer support team is always responsive and proactive — it feels like having a real partner for growing our business. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Honestly, there is very little to dislike about Luigi’s Box. At the beginning, it took us a bit of time to fully explore all the features because the platform offers so many options, but once we got used to it, everything became smooth and straightforward. The support team was always there to guide us, so any initial challenges were quickly solved. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your positive feedback! 👍 We're pleased to hear that you find Luigi's Box intuitive and that our customer support team has been responsive and proactive in assisting you. It's great to know that Luigi's Box is contributing to your business success 📊

Miroslav C.
MC
Miroslav C.
Sales Manager
Small-Business (50 or fewer emp.)
"We couldn´t expect better tools for search what improve customer experience and sales for us "
5/5
What do you like best about Luigi's Box?

I´m really thankfull for searcing from two letters which we had a big problem in the past.

I like recommender from you - increase our sales Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I don´t have any negative experiences with Luigi´s box and If I meet with something than customer service solve it asap :) Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your feedback! 👍 It's wonderful to know that Luigi's Box has made product searches so much easier for your customers. We're delighted it's working smoothly! 🚀

Tomáš L.
TL
Tomáš L.
"Essential for E-commerce with Stellar Support"
5/5
What do you like best about Luigi's Box?

I greatly appreciate Luigi's Box for significantly improving product search and recommendations on our e-shop. It enhances customer navigation, making it easier for them to find products quickly, which leads to more completed purchases. The smart search feature is particularly impressive due to its accuracy and ability to understand our customers, resulting in improved conversions. The recommendations feature also works exceptionally well. I find the implementation process to be straightforward and the administration to be clear, making it easy to manage. I also value the fantastic customer support, which is fast, reliable, and very helpful, providing backup whenever needed. Overall, Luigi's Box has become an essential part of our e-commerce setup, and I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Sometimes, it takes longer for changes made in the admin to fully apply or reflect on the site. There's a noticeable delay before these changes are visible, which can be frustrating when updates need to be live quickly. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for the fantastic 5⭐️ review! 🌟 We’re thrilled that Luigi’s Box has become an essential part of your e-commerce, helping improve search accuracy, recommendations, and conversions, and that our support team could be there whenever you needed it 💙

LS
Libor S.
Mid-Market (51-1000 emp.)
"A search that will make customers happy"
4.5/5
What do you like best about Luigi's Box?

I like how fast and accurate the search is. It makes it much easier for customers to find the products they are looking for. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Overall, the service works great and the search quality is very good. The only thing that could be improved is the pricing. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're happy to hear that Luigi's Box is making e-commerce search better, thanks to its user-friendly design and effective search results.

We are working on the improvement of administration interface.

DJ
David J.
Mid-Market (51-1000 emp.)
"Very high-quality supplement"
5/5
What do you like best about Luigi's Box?

Besides helping our customers find products in the e-shop, it also gives us an overview of what customers are searching for and what they are missing on our e-shop. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

The service is quite expensive, but it's worth the money. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you so much for your positive feedback! 💙

We're happy to hear that Luigi's Box helps your customers easily find products in your e-shop.

It's perfect to know that Luigi's Box has improved your search functionality 👍