Our users use Luigi's Box everyday, even they don't know it. And it's a way how good search and product discovery should work - under the hood, but delivering relevant results to end users. Review collected by and hosted on G2.com.

Hard to find some downsides, it just works. Review collected by and hosted on G2.com.

It's good to use Luigi's Box, since we see it increases revenue and gives us a competiteve advantage. We also appreciate their excellent support and quick reactions. Review collected by and hosted on G2.com.

Everything works for us so far, nothing to fix. Review collected by and hosted on G2.com.

We have been working with Luigi’s Box for quite some time and have been consistently very satisfied with their solution. We use their autocomplete, query correction, and lost search analytics tools, all of which help us continuously improve customer experience and business performance. We especially appreciate the accuracy of the search results, the ease of implementation, and the clear data insights that allow us to quickly respond to user behavior. Recently, the company faced a security incident in which hackers managed to break into their accounts and subsequently attempted to obtain information from users. While it is concerning that such situations can happen nowadays, I highly value the speed, transparency, and professionalism with which Luigi’s Box handled the issue. The incident was resolved quickly and precisely, with no serious consequences, which further confirmed that they are a partner who takes security and responsibility towards their clients very seriously. Review collected by and hosted on G2.com.

System security. The data is sensitive. If it were to be lost or misused, it would be a serious problem. Review collected by and hosted on G2.com.

We still remain very satisfied with the service at Luigis Box and the overall quality of the software they produce. The service their search feature provides remains highly accurate and reliable, providing our customers with the most relevant search results they need. What we are perhaps just as grateful for is the client-centered approach the company has taken. They're always quick and understanding whenever we need assistance with their software, which is great because you can tell that they really care about our success. Review collected by and hosted on G2.com.

Right now, there’s nothing significant that we think should be added. If anything, we would like more advanced analysis options in the future, obviously as our need for the product grows further. However, the feature set currently offered is already great for our needs, and the team is always welcoming of our feedback. Review collected by and hosted on G2.com.

What I like most is the clear and intuitive dashboard, easy-to-use features, and the simple yet effective approach to data presentation and analytics. Even someone with no prior experience can quickly and easily learn to use the Luigi tool. I also rate the onboarding and support process very highly. Review collected by and hosted on G2.com.

Sometimes there is a lack of more advanced scenarios when configuring certain solutions. Review collected by and hosted on G2.com.

From a developer perspective, I feel like what I liked the most was the mostly smooth integration. The API documentation is clear and pretty well written, definitely better compared to some other search engines I had a chance to work with (Won't mention :D). When a few things weren’t fully obvious, the support team was helpful enough to get me through. Also appreciate that multilang is very easy to achieve. Review collected by and hosted on G2.com.

Downsides? To be honest, nothing really strict comes to my mind. Luigis has a catalog browser for previewing results, but it feel a bit limited when it comes to deeper, rt validation of search behavior. Under very heavy load I noticed a few rate-limit style responses here and there, but nothing serious. Review collected by and hosted on G2.com.

We use Luigi’s Box for our Shoptet e-shop and immediately noticed better search relevance and product recommendations. The integration was easy and the support team is excellent – they helped us fine-tune the setup and guided us during the test period. The dashboard is intuitive and gives a clear overview of search stats and customer behavior. Review collected by and hosted on G2.com.

Nothing major – at first, it took a bit of time to understand all the analytics options, but the support team quickly explained everything. A simpler way to compare before/after search results in the dashboard would be a nice addition. Review collected by and hosted on G2.com.

We've seen very good results with their new Shopping assistant product. Also managing 25+ domains and languages became much easier lately - thanks to cloning options in the web app. Review collected by and hosted on G2.com.

I'd like to see more AI automations in the web app when managing synonyms. Review collected by and hosted on G2.com.

Fantastic and user-friendly tool, elevates a web search experience. Good support, immediate results. Review collected by and hosted on G2.com.

The price might be a little lower, but it's still worth it. Review collected by and hosted on G2.com.

Advanced search with AI features and a lot of personalisation options Review collected by and hosted on G2.com.

Nothing. I´m not missing anything at the moment what a more expensive tool has to offer Review collected by and hosted on G2.com.