Josef D.
JD
Josef D.
Social Media manager
Small-Business (50 or fewer emp.)
"Feedback about Luigi's box"
5/5
What do you like best about Luigi's Box?

Luigi’s Box is an excellent tool for improving search functionality – it offers a modern and intelligent solution that significantly refines search results and speeds up customer navigation on the website. We particularly appreciate the synonym support, which helps eliminate dead ends in search queries. Customers find what they need more easily, saving both their time and ours. The interface is fast, user-friendly, and the support team is always responsive and helpful. We highly recommend it as an effective solution for any online store looking to enhance the search experience. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

So far, I haven't come up with anything serious Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your positive feedback about Luigi's Box! We're glad to hear that the tool has significantly refined search results and improved customer navigation on your website. We appreciate your recognition of the fast, user-friendly interface and the responsiveness of our support team 💙

Beth O.
BO
Beth O.
Small-Business (50 or fewer emp.)
"Excellent new search experience for our customers"
5/5
What do you like best about Luigi's Box?

Luigi's box is extrememly helpful in helping customers find what they are looking for. Often our customers do not know exactly what an item they want is called within the industry and the search is very helpful in picking out what the customer actually wants compared to what they are asking for. I like that it displays the closest thing to what has been asked for and also other options that may aslo be what the cusotmer means. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

as a business it would be really helpful to have more payment options to pay for the service offered. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your valuable feedback! 👍 We're pleased to hear that Luigi's Box is solving the problem of specific search results and helping your customers find what they need. It's perfect to hear that the search analysis is providing valuable insights for your business 📊

Tara O.
TO
Tara O.
Small-Business (50 or fewer emp.)
"Intuitive ecommerce search assistant"
5/5
What do you like best about Luigi's Box?

Luigi's box was extremely easy to integrate, and customization was also very simple. Search results are very accurate and intuitive, and is great for our customers to easily find what they are looking for. The fact that the search picks up synonyms and mis-spellings is particularly good for our users. The boost function is a brilliant tool for getting the products we want in front of customers. The price is very reasonable especially for the tools it offers. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

No ability to pay by direct debit, and could be even more customization options in terms of layout and how results are displayed. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your experience with Luigi's Box 👍 We're glad to hear that the search functionality, including synonyms and mis-spellings, is benefiting your customers.

Gavin H.
GH
Gavin H.
Director
Retail
Small-Business (50 or fewer emp.)
"Best Ecommerce Search Add on"
5/5
What do you like best about Luigi's Box?

Installation was easy and our IT team had no issue at all. They even said the integration was the best of any module we have used. In addition the features and the platform customisation are perfect for what we needed and it was the best price we found. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I hinestly cannot think of any downsides with Luigi search. our customer feedback has been that it has greatly improved the seacrh functionality on our site. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're pleased to hear that Luigi's Box has solved your search issues. It's great to know that the built-in features have been effective in boosting items as well. Thank you for choosing Luigi's Box for your search needs! 💙

MS
Marcin S.
Marketing Specialist
Small-Business (50 or fewer emp.)
"Really good search engine for our eshop"
4.5/5
What do you like best about Luigi's Box?

AI search engine does a great job of suggesting products. Its returned results are very accurate and contribute to better store conversion. Customers consider it very helpful. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There’s a bit too little data in the panel related to the actual final purchase. Other than that, everything is fine. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that the AI search engine is contributing to better store conversion 🙌

Julia M.
JM
Julia M.
Performance Specialist
Mid-Market (51-1000 emp.)
"Phrase Analysis"
5/5
What do you like best about Luigi's Box?

Hello. As a performance specialist (online advertising) i really do like a fact that it's possible to see all searched phrases as much as exit rate, searches without clicks etc. I'm able to consider using those information while either optimizing campaigns or creating new. This functionality is very useful. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I didn't find anything I don't like so far Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your amazing feedback! ⭐️ We’re delighted that you find the phrase analysis feature valuable for optimizing campaigns and gaining deeper insights into user behavior. 🔍📊

It’s also great to hear that you haven’t found anything to dislike so far!

VG
Veronika G.
Content and SEO specialist
Computer Software
Mid-Market (51-1000 emp.)
"Luigi's Box has much better search"
4.5/5
What do you like best about Luigi's Box?

Luigi’s Box has transformed our search functionality, making it incredibly intuitive and precise, allowing customers to find what they need instantly.

The seamless integration into our website was effortless, and whenever we've needed support, their team has been outstanding. It has enhanced the overall user experience and also positively impacted our business. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Honestly, we have no complaints. Luigi’s Box consistently delivers top-tier search functionality. We find it as an invaluable tool for our e-commerce operations. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Wow, thank you for such amazing feedback! 👍 It’s fantastic to hear that Luigi’s Box not only improved your search but also had a positive impact on your business. That’s exactly what we aim for – fast and precise results that make life easier for your visitors. And hearing that the integration was seamless? That’s music to our ears! 🎶

JC
Jonny C.
Small-Business (50 or fewer emp.)
"innovative and affordable solution for my e-commerce"
5/5
What do you like best about Luigi's Box?

I can see what my customers searching for and then adjust the search words and add synonyms. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Difficult to install without support from Luigis support. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your feedback! We're glad to hear that you find Luigi's Box helpful in adjusting search words and adding synonyms 💙

MD
Matko D.
sales representative
Small-Business (50 or fewer emp.)
"Luigi ´s Box"
5/5
What do you like best about Luigi's Box?

We use Luigi's Box for our two sites and it is a very powerful search engine with background statistics. The tool solved the problem of insufficient descriptions, filtering and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can monitor what our customers are looking for and adapt the website's offer to the demand. AI handles search very well, so customers don't even have to browse the entire web. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

Feeds and integrations need to be set up correctly for everything to work properly. This can be time-consuming and requires technical knowledge of the issue.

For smaller businesses, the cost of using Luigi’s Box can be higher, which can be a barrier, especially if they are on a tight budget. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're glad to hear that Luigi's Box has been a powerful search engine solution for your two sites, improving the user experience and customer satisfaction.

Petr M.
PM
Petr M.
Co-Founder & CTO
Small-Business (50 or fewer emp.)
"Simple, Reliable, and Effective Search Solution"
5/5
What do you like best about Luigi's Box?

The interface is refreshingly simple—only the essential features are included, making it easy to manage. The search engine itself is top-notch, delivering results that our customers genuinely appreciate. Most importantly, it’s incredibly stable—since switching to Luigi’s Box, we haven’t had to worry about search functionality at all! And of course, the implementation was very easy. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

We have no complaints. Luigi’s Box delivers top-tier search functionality. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

You're making our day with this beautiful feedback 🤗 We’re thrilled that our simple (but mighty 💪) search has made such a difference for your team and customers.

No complaints? That’s a win in our book! 🥳 Thanks a ton for trusting us to power your search – we’re cheering for every “found it!” moment your users have with us 🔍