I appreciate the daily email digest. It allows me to stay on top of all the ongoing issues without being tied to Slack.

The site is user-friendly and provides valuable insights.

It's always super user friendly for our customers. Review collected by and hosted on G2.com.

So far no complaints about using Instabug. Review collected by and hosted on G2.com.

InstaBug gives highly detailed information about every metric of the application.

The interface is clean and easy to use

5-star support from the InstaBug team! One of the best I've ever encountered in the B2B segment Review collected by and hosted on G2.com.

While the basic SDK integration is easy and super fast, it took longer to set up all the features we wanted to use, such as custom URL patterns, Repro steps etc.

The price is also a bit on the expensive side Review collected by and hosted on G2.com.

Customer logs and screen shot from instabug reports.

Integration with jira and slack. Review collected by and hosted on G2.com.

sorting incoming bugs can be better. we use tags but it can be better with some grouping of bugs. maybe like by week/month Review collected by and hosted on G2.com.

Once the SDK is integrated, the product features are immediately available. They provide tremendous value for optimizing performance issues as well as communicating with users and collecting feedback and reviews. Review collected by and hosted on G2.com.

Like any other SDK, there can be some issues that crop up as you update your app. They are few and far between, but the integration is not a one-and-done deal. Review collected by and hosted on G2.com.

I like that all instabug notifications can be sent to our team in a slack channel/message. Review collected by and hosted on G2.com.

I can't say there is anything specific that I dislike Review collected by and hosted on G2.com.

Easy implementation, as well as ease of use on the client side. Review collected by and hosted on G2.com.

There are incredibly few features on the paid base tier. Anything of value requires paying substantially more. Review collected by and hosted on G2.com.

Easy way to report an issue. Requires less than 10 seconds for customer plus for admins is easier to see all the data required to triage an issue reported. Review collected by and hosted on G2.com.

Very strict on the capabilities. Would like to see other capabilities for customer engagement and retention. Review collected by and hosted on G2.com.

Through Instabug, the user can easily define the issue. The user doesn't talk alot and just share a photo or a video of the issue. Review collected by and hosted on G2.com.

We've noticed some of the bugs the users sending us were not arrived to us. Review collected by and hosted on G2.com.

I like that the bugs and crashes come in quickly and with enough data that we can troubleshoot them rapidly Review collected by and hosted on G2.com.

The UX is missing some features that I would have expected to be there. Since we have an integration with JIRA set up, we can do those queries in JIRA Review collected by and hosted on G2.com.

I really like the amount of data you can capture on how the users operate your software, the traceability you can get in that usage, and how much you can customize the tool to capture what is actually relevant. Review collected by and hosted on G2.com.

Not so much of a downside, but it is one more library to worry about updating and compatibility. Not a big issue, but something to keep on your radar. Review collected by and hosted on G2.com.