Arwa A.

Digital Marketing Executive

Small-Business (50 or fewer emp.)

5/30/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Essential Platform Fo marketers"

4/5

What do you like best about Lucidya - Social Media Analytics?

Lucidya is one of the few Platforms in the region that offers such services and plays a key role in enhancing your business! Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

Noting to mention, so far so easy to use, reach Products Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

Access key data / which leads to the perfect decisions Review collected by and hosted on G2.com.

Ibraheem A.

‏Co-founder & Owner

Enterprise (> 1000 emp.)

4/11/2022

"Lucidya tools can give us accurate analysis to know the next step."

5/5

What do you like best about Lucidya - Social Media Analytics?

As a marketer, I liked the social listening tool so that we can easily measure the campaign. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

I wish they can have more channels in the Gulf countries. Review collected by and hosted on G2.com.

Recommendations to others considering Lucidya - Social Media Analytics:

Lucisya is the best way to help you to improve your business in addition to measuring your campaign. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

The social listening tool helped us to know our target group's needs, in addition, helped us measure the campaign. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/12/2022

"World class team and product"

4.5/5

What do you like best about Lucidya - Social Media Analytics?

Highly competent group of individuals building a world class CXM platform. Huge potential to disrupt and redefine ways in which businesses interact with their customers. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

It's a growing team and company, and increased focus on changing market trends will help them adapt to customer demands better. However given the strong team and talent, I have no doubt that they will grow at a very rapid pace going forward. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

Lucidya is an amazing CXM platform. It benefits businesses in improving their customer relationships. The team at Lucidya is best at what they do, and always looking to go the extra mile. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/21/2022

"Dynamic listening and analytics"

4/5

What do you like best about Lucidya - Social Media Analytics?

The fact that Lucidya listens to more than just social media,but also news channels and blogs, and can differentiate and analyze both English and Arabic Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

I'm not so sure about the price compared to other tools in the market Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

The tool provides so much insight and allows businesses to measure their performance compared to competitors and gauge their overall experience as brands across digital touchpoints. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

8/10/2021

"Social listening"

5/5

What do you like best about Lucidya - Social Media Analytics?

I like the competitive benchmarking feature that Lucidya offers, which can provide insight around trends and best practices in the automotive landscape Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

There’s a lot of noise when it comes to data collection, which can be eliminated. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

The tool can help our brand stand out creatively in the digital space and provide a unique platform for us to generate leads and grow as a business. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

6/21/2022

"One of the best social media listening and analytics tool"

5/5

What do you like best about Lucidya - Social Media Analytics?

Lucidya collects data from all over the internet to provide businesses with deep insights about customers, competitors and the market environment. The automated reports are very useful. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

It seems that sometimes the tool doesn’t show the requested data accurately Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

We can gauge brand performance and experience online with Lucidya’s social listening and digital analytics. This alone can improve content strategies and support effective marketing campaigns. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

6/21/2022

"Lucidya is one of the best tools with smart features"

5/5

What do you like best about Lucidya - Social Media Analytics?

‏I like that Lucidya provides sentiment analysis of online content about brands, products, and experiences. I also like that it can collect data in real-time with higher accuracy than most tools in the market. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

‏I’m not sure if accuracy applies to the historical data provided by the tool. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

‏The tool allows brands to measure the satisfaction of certain segments in the market over time. Review collected by and hosted on G2.com.

Faris h.

Business Development Manager

Small-Business (50 or fewer emp.)

5/29/2022

"Amazing Social Media Listening Tool"

4.5/5

What do you like best about Lucidya - Social Media Analytics?

Wide variation of useful tools to gain many insights about different demographics and clusters of people. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

Not a lot to complain about. The tool performs as promised. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

Gauging the sentiment around specific topics within a certain customer base. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/30/2022

"‏Impressive social media listening & analytics tool"

4.5/5

What do you like best about Lucidya - Social Media Analytics?

‏Lucidya can collect and analyze all sorts of interactions and conversations from multiple digital channels to give brands the opportunity to better understand and serve their customers. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

‏The tool can be more inclusive in its listening and analytics. Perhaps it can introduce other channels to its range. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

‏Lucidya empowers Arabic brands to really connect with their customers and offer them relevant and meaningful experiences based on insight. And our business performance was increased Review collected by and hosted on G2.com.

Verified User in Investment Banking

Enterprise (> 1000 emp.)

6/21/2022

"One of the best social media analytics and listening tool"

5/5

What do you like best about Lucidya - Social Media Analytics?

Lucidya is a tool that can collect, analyze and visualize both qualitative and quantitative data, such as sentiment analysis from multiple digital touch-points all in one platform. Review collected by and hosted on G2.com.

What do you dislike about Lucidya - Social Media Analytics?

I couldn't find a youtube channel or a snapchat account. Review collected by and hosted on G2.com.

What problems is Lucidya - Social Media Analytics solving and how is that benefiting you?

Businesses and brads are empowered to creat more impactful experiences for customers with Lucidya, especially in the middle east. Review collected by and hosted on G2.com.