--- title: Lucidya - Social Media Analytics Reviews meta\_title: 'Lucidya - Social Media Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Lucidya - Social Media Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 117 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Lucidya - Social Media Analytics Reviews & Product Details Visit Website Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. * * * Product Website Lucidya - Social Media Analytics Seller [Lucidya](https://www.g2.com/sellers/lucidya) Discussions [Lucidya - Social Media Analytics Community](https://www.g2.com/products/lucidya-social-media-analytics/discuss) Languages Supported Arabic, German, English, French, Hindi, Russian, Turkish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) ## Lucidya - Social Media Analytics Integrations (12) What do users say about integrations? Verified by Lucidya - Social Media Analytics [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CAN Capital ](https://www.g2.com/products/can-capital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Maps Platform ](https://www.g2.com/products/google-maps-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intercom Enterprises ](https://www.g2.com/products/intercom-enterprises/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linkedin Posts Generator ](https://www.g2.com/products/linkedin-posts-generator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TikTok Ads ](https://www.g2.com/products/tiktok-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twitter API ](https://www.g2.com/products/twitter-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Hafez R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hafez R.") HR Hafez R. Senior Business Analyst Small-Business (50 or fewer emp.) 2/16/2022 "Perfect tool for social media listening and analytics" 5/5 What do you like best about Lucidya - Social Media Analytics? We used LUCIDYA to be more engaged with the customer and know who engaged more with our pages also, We love the reports in Arabic. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Nothing, this AI tool is very beneficial. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The tool is beneficial to grasp customers' perceptions and bridge any gaps. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 4/10/2022 "Great tool for Arabic brands" 4.5/5 What do you like best about Lucidya - Social Media Analytics? It is comprehensive and with English/Arabic support and with more than 15 different Arabic dialects Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? In the demo I did not see that the tool can collect data from LinkedIn/snapchat. Hope it will be part of the new release Review collected by and hosted on G2.com. Recommendations to others considering Lucidya - Social Media Analytics: It is a great tool Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Ensure better brand reputation. Measure campaign performance. Look at competitor insight Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 4/10/2022 "amazing listening tool" 5/5 What do you like best about Lucidya - Social Media Analytics? The listening tool is very advanced and smart, the percentage of results analysis is exceptionally accurate, and the brand management is distinguished Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The site sometimes has technical errors, it is suggested to focus on maintenance periodically Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Acquisition of customers faster, knowledge of competitors' methods in marketing - measuring the quality of customer service Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Enterprise (\> 1000 emp.) 4/10/2022 "Great Support for Arabic Brands" 5/5 What do you like best about Lucidya - Social Media Analytics? All the tool features are designed to cater for Arabic brands including metrics and reporting. Analysis can be made using more than 15 Arabic dialects! Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Expanding data touchpoints to include a wider range of applications - LinkedIn (business orientation), YouTube, etc. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Competition benchmarking, market analysis, audience perceptions, target markets Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hussein M. A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hussein M. A.") HA Hussein M. A. A Mid-Market (51-1000 emp.) 2/20/2022 "Amazing solution" 5/5 What do you like best about Lucidya - Social Media Analytics? Very intelligent system.. Great support of Arabic language Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Nothing so far .. it handled everything I threw at it until this moment Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Better understanding of our social media ..and People opinion on several aspects Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TB Tariq B. GM Enterprise (\> 1000 emp.) 3/24/2022 "Amazing" 4/5 What do you like best about Lucidya - Social Media Analytics? Getting detailed analysis for the reports Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The search engine should be applied better Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Proactive maintenance of municipal deficiencies Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/7/2022 "Amazing Experience" 4.5/5 What do you like best about Lucidya - Social Media Analytics? The diversity in AI-driven insights widgets and the ability to retrieve data from previous dates even before setting up an account. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The occasional delays or lags in the system. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Gauging and measuring the diversity and statistics of multiple metric such as different dialects, geological distribution and engagement rates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/7/2022 "Useful AI & Social Media Listening Tool" 4.5/5 What do you like best about Lucidya - Social Media Analytics? What I found the most remarkable is the strength of Lucidya's tool in analyzing Arabic data. Most alternatives lack greatly in this area. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Although I found the tool very useful I believe the prices can be lower. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Segmenting and analyzing different clusters of users within certain communities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bisher A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bisher A.") BA Bisher A. Project Implementation Manager Mid-Market (51-1000 emp.) 2/16/2022 "Lucidya the Best" 5/5 What do you like best about Lucidya - Social Media Analytics? Lucidya is highly recommended for those seeking professional analytics. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Null. Everything as expected and beyond expectations. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? It is providing a very accurate status about the market. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 4/7/2022 "Amazing social listening tool catered for the Arabic world" 4.5/5 What do you like best about Lucidya - Social Media Analytics? The tool provided by Lucidya enables me to have a clear overview of multiple metrics on any demographic I'm concerned with Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Honestly, there wasn't anything to complain about Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Mostly my uses were related to reputation auditing and measuring customer service responsivity Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lucidya - Social Media Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lucidya - Social Media Analytics ](https://www.g2.com/products/lucidya-social-media-analytics/discussions/new) GU Guest User What is Lucidya - Social Media Analytics used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) GU Guest User What improvements would you suggest for Lucidya to better meet your social media analytics needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) [ View all Discussions ](https://www.g2.com/products/lucidya-social-media-analytics/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) Lucidya - Social Media Analytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-sprinklr-social) ##### ##### Lucidya - Social Media Analytics Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/lucidya-social-media-analytics/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/lucidya-social-media-analytics/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [What is the best email marketing tool with good customer support?](https://www.g2.com/discussions/what-is-the-best-email-marketing-tool-with-good-customer-support)[What platforms do you use to build online communities](https://www.g2.com/discussions/are-there-platforms-to-build-engaging-online-communities)[How to choose the best payment processor](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor) [What is the best analytics platform for improving app engagement?](https://www.g2.com/discussions/what-is-the-best-analytics-platform-for-improving-app-engagement)[Is there a free trial of Alteryx One to test its core capabilities before committing?](https://www.g2.com/discussions/is-there-a-free-trial-of-alteryx-one-to-test-its-core-capabilities-before-committing)[Pros and Cons Details](https://www.g2.com/products/lucidya-social-media-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)