--- title: Lucidya - Social Media Analytics Reviews meta\_title: 'Lucidya - Social Media Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Lucidya - Social Media Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 117 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Lucidya - Social Media Analytics Reviews & Product Details Visit Website Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. * * * Product Website Lucidya - Social Media Analytics Seller [Lucidya](https://www.g2.com/sellers/lucidya) Discussions [Lucidya - Social Media Analytics Community](https://www.g2.com/products/lucidya-social-media-analytics/discuss) Languages Supported Arabic, German, English, French, Hindi, Russian, Turkish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) ## Lucidya - Social Media Analytics Integrations (12) What do users say about integrations? Verified by Lucidya - Social Media Analytics [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CAN Capital ](https://www.g2.com/products/can-capital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Maps Platform ](https://www.g2.com/products/google-maps-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intercom Enterprises ](https://www.g2.com/products/intercom-enterprises/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linkedin Posts Generator ](https://www.g2.com/products/linkedin-posts-generator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TikTok Ads ](https://www.g2.com/products/tiktok-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twitter API ](https://www.g2.com/products/twitter-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 5/30/2022 "Amazing arabic sentiment analysis" 5/5 What do you like best about Lucidya - Social Media Analytics? Easy to use and accuracy of Arabic analysis. Making a customized dashboard. Training the data. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Sometimes it can be complicated with many steps Review collected by and hosted on G2.com. Recommendations to others considering Lucidya - Social Media Analytics: Try it, you will love it. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Analyzing our marketing campaign and see what is the impact on the end user Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Wael K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wael K.") WK Wael K. Cofounder, CTO Small-Business (50 or fewer emp.) 8/10/2021 "Most Reputable Social Media Analytics in the Region" 5/5 What do you like best about Lucidya - Social Media Analytics? Lucidya, for me, is the most reputable Social Media Analytics in the region. They have deep knowledge of the regional user's behaviors, language, dialects, memes, demographies on social medial. Which makes them the most reliable source of information and reports a person can get. I love how they proactively analyze trends and engage in social discourse way before any traditional or digital meida, which means that they have excellent in-house technology that enables them to do so. Every time I leave for a while and come back to Lucidya, I find leaps of advances of tools and technologies that help businesses to get meaningful insights that actually can be used. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Nothing really. please keep doing what you are doing. We expect more, and you can deliver. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Understand my small specific and the macro market trends in my industry and get meaningful and actionable insights that I can put in use either in market research, customer satisfaction, competitor analysis, and most importantly, maximize my ROI on product development by knowing where to go, what worked and what didn't. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hasan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasan A.") HA Hasan A. Research and Innovation Officer Enterprise (\> 1000 emp.) 11/9/2021 "The tool that every product need to enhance communication!!" 5/5 What do you like best about Lucidya - Social Media Analytics? Charts and the sentiment analysis for the Arabic posts! these people rock it in Arabic AI models (and this is exactly what we need in the MENA region) Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The user interface, but I've already contacted my customer success manager and he told me that they are already working on enhancing all the UI/UX Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Social listening, Tracking trends, Monitoring my brand, Developing better communication in my marketing strategy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Enterprise (\> 1000 emp.) 4/13/2022 "An impressive way to understand your Arabic customers" 5/5 What do you like best about Lucidya - Social Media Analytics? The tool is very effective, it provides all the matrix you need to understand your target audio. The reports are accessple on PPT Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I recommend the tool have more languages than Arabic and English Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? With Lucidya you can build your brand reputation by making sure you are on top of your commotion The competitive analyses feature is very useful for that Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mai A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mai A.") MA Mai A. Founder Small-Business (50 or fewer emp.) 2/19/2022 "Best Localized platform that support the Arabic Langauge" 5/5 What do you like best about Lucidya - Social Media Analytics? Most social listening International current player, lack the ability to track the Arabic language customer feedback; that's why we love Lucdiya in Saudi Arabia Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Nothing to mention so far, as we are satisfied with our expernince.. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The main benefits: Real-time visibility and alerts for any potential brand threats Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/29/2022 "Very useful and versatile social media listening tool" 4.5/5 What do you like best about Lucidya - Social Media Analytics? The flexibility and creating monitors that overview a myriad topics Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Although my experience for the most part smooth i did once encounter a problem due to an outage Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Scouting for effective influencers with high reach Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/22/2022 "Always listen to your customers" 5/5 What do you like best about Lucidya - Social Media Analytics? Complete analysis of data from social networks Understanding consumer behavior - Market trends Arabic language support Sentiment Analysis Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? up to this date, I feel so good with the CC, for those who do not hesitate to follow up on any inquiries or assistance in particular Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Sentiment analysis and understanding customer behavior is the fastest, best and safest way To understand what exactly your customers want, when, and where Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ragheed K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ragheed K.") RK Ragheed K. co Founder Small-Business (50 or fewer emp.) 2/17/2022 "Ragheed review Lucidya" 5/5 What do you like best about Lucidya - Social Media Analytics? Identify local Arabic dialects and ease of use Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The price is slightly high for start up \*What problems are you solving with Lucidya - Social Media Analytics? What benefits have you realized? Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Rationalize spending on paid ads And the appropriate times for the deployment of Tweets Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 5/30/2022 "Incredible local Saudi SaaS" 4.5/5 What do you like best about Lucidya - Social Media Analytics? I loved the sentiment analysis feature as it proved to be very accurate with Arabic data. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Only concern was the occasional lagging. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Measuring the satisfaction rate of different customers from different sectors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 4/17/2022 "Helpful" 4/5 What do you like best about Lucidya - Social Media Analytics? A great tool for expanding and working on a brand. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I'm still in the process of using the platform. Review collected by and hosted on G2.com. Recommendations to others considering Lucidya - Social Media Analytics: Very easy to use , helps developing Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Lucidya have helped in collecting information for my brand in a preferred language " Arabic" , which is very rare in the field of social media Anayltic. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lucidya - Social Media Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lucidya - Social Media Analytics ](https://www.g2.com/products/lucidya-social-media-analytics/discussions/new) GU Guest User What is Lucidya - Social Media Analytics used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) GU Guest User What improvements would you suggest for Lucidya to better meet your social media analytics needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) [ View all Discussions ](https://www.g2.com/products/lucidya-social-media-analytics/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) Lucidya - Social Media Analytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-sprinklr-social) ##### ##### Lucidya - Social Media Analytics Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/lucidya-social-media-analytics/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/lucidya-social-media-analytics/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [What is the best platform for real-time meeting transcription?](https://www.g2.com/discussions/what-is-the-best-platform-for-real-time-meeting-transcription)[What file converter tools work best for a law firm or financial services team that regularly needs to convert and archive large volumes of contracts and reports?](https://www.g2.com/discussions/what-file-converter-tools-work-best-for-a-law-firm-or-financial-services-team-that-regularly-needs-to-convert-and-archive-large-volumes-of-contracts-and-reports)[What's the best sales intelligence platform for keeping contact and company data fresh without relying on manual updates?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-platform-for-keeping-contact-and-company-data-fresh-without-relying-on-manual-updates) [What tool integrates job descriptions with HR systems?](https://www.g2.com/discussions/what-tool-integrates-job-descriptions-with-hr-systems)[Which paid search intelligence software has the best combination of data depth and easy reporting for agencies managing multiple PPC accounts simultaneously?](https://www.g2.com/discussions/which-paid-search-intelligence-software-has-the-best-combination-of-data-depth-and-easy-reporting-for-agencies-managing-multiple-ppc-accounts-simultaneously)[Pros and Cons Details](https://www.g2.com/products/lucidya-social-media-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)