--- title: Lucidya - Social Media Analytics Reviews meta\_title: 'Lucidya - Social Media Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Lucidya - Social Media Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 117 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Lucidya - Social Media Analytics Reviews & Product Details Visit Website Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. * * * Product Website Lucidya - Social Media Analytics Seller [Lucidya](https://www.g2.com/sellers/lucidya) Discussions [Lucidya - Social Media Analytics Community](https://www.g2.com/products/lucidya-social-media-analytics/discuss) Languages Supported Arabic, German, English, French, Hindi, Russian, Turkish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) ## Lucidya - Social Media Analytics Integrations (12) What do users say about integrations? Verified by Lucidya - Social Media Analytics [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CAN Capital ](https://www.g2.com/products/can-capital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Maps Platform ](https://www.g2.com/products/google-maps-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intercom Enterprises ](https://www.g2.com/products/intercom-enterprises/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linkedin Posts Generator ](https://www.g2.com/products/linkedin-posts-generator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TikTok Ads ](https://www.g2.com/products/tiktok-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twitter API ](https://www.g2.com/products/twitter-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Jyana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jyana A.") JA Jyana A. Freelance Small-Business (50 or fewer emp.) 4/9/2022 "The basic tool that every company need" 4/5 What do you like best about Lucidya - Social Media Analytics? full support for Arabic analysis understand the customer behavior the reports Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? some of their services are not explained well the prices can be lower Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? it helped to track my customer and boost my sales since I am able to analyze what customers are looking for and to review their data on regular bases Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 4/24/2022 "Ahmed J" 4.5/5 What do you like best about Lucidya - Social Media Analytics? an innovative idea where you can use AI tech to increase sales/ decrease cost :) (if you know how to use it!) Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Since it is a startup, an ethical stand of point can not be pushed to stakeholders (i.e, if a client wants to use Lucidya in an unethical way, how will the company prevent that? Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Mainly, its not the only Social media analytics monitoring tool provider. However, a huge competitive advantage is how they can incorporate the Arabic language in the system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 4/13/2022 "Great Social Media Analytics Solution" 5/5 What do you like best about Lucidya - Social Media Analytics? Lucidya offers a great variety of services when it comes to analyzing a crowd on social media. I loved that they're not limited to one or 2 platforms and I loved how accurate the Arabic insights were Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? My only complaint was that it took me a while to setup my monitors but other than that I have none. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? I was scouting for trends and commonalities within a group of potential customers for a specific product. I wanted to know the most trending topics and where this demographic resided. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 6/21/2022 "Accuracy for Arabic" 5/5 What do you like best about Lucidya - Social Media Analytics? It helps with the growth of your business with ease and I highly appreciate the fact that it recognizes the local Arabic dialects. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Wish they'd expand to more social media platforms. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? It has helped with decision-making, where you're able to consider the customer's experience and concerns. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Recreational Facilities and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Recreational Facilities and Services") UR Verified User in Recreational Facilities and Services Small-Business (50 or fewer emp.) 4/10/2022 "Efficient, Smart and Valuable Tool" 4/5 What do you like best about Lucidya - Social Media Analytics? The best feature I learned about is the option to export and share insights directly from the tool without the need to transfer data. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? It gathers info that I would otherwise obtain through talking to and engagng with people personally. It feels like it puts an emotional distance between me and my audience. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The tool can help with time management issues, and can solve the problem of not knowing the audience's needs, desires, likes and dislikes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/25/2022 "The best option for analytics" 5/5 What do you like best about Lucidya - Social Media Analytics? The most helpful company in the GCC area, their assistance is outstanding Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? There is room for improvement regarding their listening and analytics of Instagram and Facebook to be as good as it is for Twitter. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Lucidya fills the gap for Arabic brands to better understand their customers through social listening and analytics Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/20/2022 "Costumer Feedback" 4/5 What do you like best about Lucidya - Social Media Analytics? Lucidya helps to break down customer reviews and segregate negative and positive reviews. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? The search engine can be fine-tuned to further produce reliable results. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Lucidya helps to reach out to a wider consumer base and pinpoint the customer requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ola M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ola M.") OM Ola M. Beauty Trainee Mid-Market (51-1000 emp.) 4/16/2022 "Excellent" 5/5 What do you like best about Lucidya - Social Media Analytics? Based in Saudi Easy to reach to the customer service team Sentiment analysis Listening tool Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I did not found any thing negative No there is not No problem Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Market search Lead generation Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jehad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jehad A.") JA Jehad A. Classified Small-Business (50 or fewer emp.) 4/7/2022 "valuable service" 5/5 What do you like best about Lucidya - Social Media Analytics? correspondence and performance ( actual outcome) is what I usually look for and Lucidya nails it Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? some of their services are not explained well Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? all market related problems are now more clear after Lucidya Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Enterprise (\> 1000 emp.) 4/12/2022 "Great tool for understanding customer" 5/5 What do you like best about Lucidya - Social Media Analytics? The tool is good for building brand reputation. in addition, it is helpful for campaign measurement. The end side of the tool helps guide content strategy. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I wish that the tool could listen to more digital channels like Youtube for example. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? I imagine with Lucidya I could achieve a better brand image and positioning. As well as connect with our customers in a way that is relevant and timely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lucidya - Social Media Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lucidya - Social Media Analytics ](https://www.g2.com/products/lucidya-social-media-analytics/discussions/new) GU Guest User What improvements would you suggest for Lucidya to better meet your social media analytics needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) GU Guest User What is Lucidya - Social Media Analytics used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) [ View all Discussions ](https://www.g2.com/products/lucidya-social-media-analytics/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) Lucidya - Social Media Analytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-sprinklr-social) ##### ##### Lucidya - Social Media Analytics Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/lucidya-social-media-analytics/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/lucidya-social-media-analytics/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [What is the best platform for real-time meeting transcription?](https://www.g2.com/discussions/what-is-the-best-platform-for-real-time-meeting-transcription)[What file converter tools work best for a law firm or financial services team that regularly needs to convert and archive large volumes of contracts and reports?](https://www.g2.com/discussions/what-file-converter-tools-work-best-for-a-law-firm-or-financial-services-team-that-regularly-needs-to-convert-and-archive-large-volumes-of-contracts-and-reports)[What's the best sales intelligence platform for keeping contact and company data fresh without relying on manual updates?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-platform-for-keeping-contact-and-company-data-fresh-without-relying-on-manual-updates) [What tool integrates job descriptions with HR systems?](https://www.g2.com/discussions/what-tool-integrates-job-descriptions-with-hr-systems)[Which paid search intelligence software has the best combination of data depth and easy reporting for agencies managing multiple PPC accounts simultaneously?](https://www.g2.com/discussions/which-paid-search-intelligence-software-has-the-best-combination-of-data-depth-and-easy-reporting-for-agencies-managing-multiple-ppc-accounts-simultaneously)[Pros and Cons Details](https://www.g2.com/products/lucidya-social-media-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)