--- title: Lucidya - Social Media Analytics Reviews meta\_title: 'Lucidya - Social Media Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 117 reviews by the users' company size, role or industry to find out how Lucidya - Social Media Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 117 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Lucidya - Social Media Analytics Reviews & Product Details Visit Website Lucidya Social Listening is an AI-native social intelligence platform that helps enterprises detect reputation risks, understand audience sentiment, track competitors, and measure campaign response across major social platforms. Teams can monitor conversations about brands, products, campaigns, executives, competitors, and custom topics from one workspace. Real-time sentiment, topic, trend, influencer, and share-of-voice analysis shows how public perception is changing, which issues are gaining attention, and where risks or opportunities may be emerging. Built for MENA markets, Lucidya uses proprietary Arabic language models trained on millions of multilingual conversations. It interprets 17 regional Arabic dialects and delivers 92% sentiment accuracy across English and Arabic, helping teams capture local perspectives and compare sentiment and topics across markets without translation-based accuracy loss. Key features include: 1- Keyword and mention M\monitoring: Track conversations about brands, products, campaigns, executives, competitors, hashtags, and custom keywords in real time. 2- Cross-channel social monitoring: Monitor public conversations across X, Facebook, Instagram, YouTube, and Snapchat from one workspace. - Sentiment & Arabic dialect analysis: Classify positive, negative, and neutral sentiment and understand how audiences express opinions across regional Arabic dialects. 3- Real-time alerts: Detect unusual mention spikes and sentiment shifts so teams can investigate emerging issues before they create wider reputational risk. 4- Trend & topic analysis: Identify recurring complaints, unmet needs, emerging topics, and shifts in audience interest to inform product, service, campaign, and communication decisions. 5- Competitor & share-of-voice intelligence: Compare sentiment, conversation trends, audience response, and campaign performance to identify competitor strengths, emerging threats, and opportunities to differentiate. 6- Influencer and campaign analysis: Identify the voices driving reach and sentiment, assess potential partnerships, and measure how audiences respond to campaigns, launches, and messaging. Luci AI Copilot, dashboards and reporting: Use AI-generated summaries, contextual explanations, recommended actions, ready-to-use dashboards, alerts, and recurring reports to reduce manual analysis and determine the next step. Within Lucidya’s Agentic CX platform, Social Listening powers the Sense layer by turning public conversations into customer and market intelligence that can inform the next decision or action. Lucidya supports public social listening across X, Facebook, Instagram, YouTube, and Snapchat, with owned-account analytics across X, Facebook, Instagram, LinkedIn, and TikTok. * * * Product Website Lucidya - Social Media Analytics Seller [Lucidya](https://www.g2.com/sellers/lucidya) Discussions [Lucidya - Social Media Analytics Community](https://www.g2.com/products/lucidya-social-media-analytics/discuss) Languages Supported Arabic, German, English, French, Hindi, Russian, Turkish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) ## Lucidya - Social Media Analytics Integrations (12) What do users say about integrations? Verified by Lucidya - Social Media Analytics [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CAN Capital ](https://www.g2.com/products/can-capital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Maps Platform ](https://www.g2.com/products/google-maps-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intercom Enterprises ](https://www.g2.com/products/intercom-enterprises/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linkedin Posts Generator ](https://www.g2.com/products/linkedin-posts-generator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TikTok Ads ](https://www.g2.com/products/tiktok-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twitter API ](https://www.g2.com/products/twitter-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More AA Arwa A. Digital Marketing Executive Small-Business (50 or fewer emp.) 5/30/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Essential Platform Fo marketers" 4/5 What do you like best about Lucidya - Social Media Analytics? Lucidya is one of the few Platforms in the region that offers such services and plays a key role in enhancing your business! Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Noting to mention, so far so easy to use, reach Products Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Access key data / which leads to the perfect decisions Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ibraheem A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ibraheem A.") IA Ibraheem A. ‏Co-founder & Owner Enterprise (\> 1000 emp.) 4/11/2022 "Lucidya tools can give us accurate analysis to know the next step." 5/5 What do you like best about Lucidya - Social Media Analytics? As a marketer, I liked the social listening tool so that we can easily measure the campaign. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I wish they can have more channels in the Gulf countries. Review collected by and hosted on G2.com. Recommendations to others considering Lucidya - Social Media Analytics: Lucisya is the best way to help you to improve your business in addition to measuring your campaign. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The social listening tool helped us to know our target group's needs, in addition, helped us measure the campaign. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 4/12/2022 "World class team and product" 4.5/5 What do you like best about Lucidya - Social Media Analytics? Highly competent group of individuals building a world class CXM platform. Huge potential to disrupt and redefine ways in which businesses interact with their customers. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? It's a growing team and company, and increased focus on changing market trends will help them adapt to customer demands better. However given the strong team and talent, I have no doubt that they will grow at a very rapid pace going forward. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Lucidya is an amazing CXM platform. It benefits businesses in improving their customer relationships. The team at Lucidya is best at what they do, and always looking to go the extra mile. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/21/2022 "Dynamic listening and analytics" 4/5 What do you like best about Lucidya - Social Media Analytics? The fact that Lucidya listens to more than just social media,but also news channels and blogs, and can differentiate and analyze both English and Arabic Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I'm not so sure about the price compared to other tools in the market Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The tool provides so much insight and allows businesses to measure their performance compared to competitors and gauge their overall experience as brands across digital touchpoints. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 8/10/2021 "Social listening" 5/5 What do you like best about Lucidya - Social Media Analytics? I like the competitive benchmarking feature that Lucidya offers, which can provide insight around trends and best practices in the automotive landscape Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? There’s a lot of noise when it comes to data collection, which can be eliminated. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? The tool can help our brand stand out creatively in the digital space and provide a unique platform for us to generate leads and grow as a business. Review collected by and hosted on G2.com. Show More 6/21/2022 Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 6/21/2022 "One of the best social media listening and analytics tool" 5/5 What do you like best about Lucidya - Social Media Analytics? Lucidya collects data from all over the internet to provide businesses with deep insights about customers, competitors and the market environment. The automated reports are very useful. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? It seems that sometimes the tool doesn’t show the requested data accurately Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? We can gauge brand performance and experience online with Lucidya’s social listening and digital analytics. This alone can improve content strategies and support effective marketing campaigns. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 6/21/2022 "Lucidya is one of the best tools with smart features" 5/5 What do you like best about Lucidya - Social Media Analytics? ‏I like that Lucidya provides sentiment analysis of online content about brands, products, and experiences. I also like that it can collect data in real-time with higher accuracy than most tools in the market. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? ‏I’m not sure if accuracy applies to the historical data provided by the tool. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? ‏The tool allows brands to measure the satisfaction of certain segments in the market over time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic FH Faris h. Business Development Manager Small-Business (50 or fewer emp.) 5/29/2022 "Amazing Social Media Listening Tool" 4.5/5 What do you like best about Lucidya - Social Media Analytics? Wide variation of useful tools to gain many insights about different demographics and clusters of people. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? Not a lot to complain about. The tool performs as promised. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Gauging the sentiment around specific topics within a certain customer base. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/30/2022 "‏Impressive social media listening & analytics tool" 4.5/5 What do you like best about Lucidya - Social Media Analytics? ‏Lucidya can collect and analyze all sorts of interactions and conversations from multiple digital channels to give brands the opportunity to better understand and serve their customers. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? ‏The tool can be more inclusive in its listening and analytics. Perhaps it can introduce other channels to its range. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? ‏Lucidya empowers Arabic brands to really connect with their customers and offer them relevant and meaningful experiences based on insight. And our business performance was increased Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Investment Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Banking") UI Verified User in Investment Banking Enterprise (\> 1000 emp.) 6/21/2022 "One of the best social media analytics and listening tool" 5/5 What do you like best about Lucidya - Social Media Analytics? Lucidya is a tool that can collect, analyze and visualize both qualitative and quantitative data, such as sentiment analysis from multiple digital touch-points all in one platform. Review collected by and hosted on G2.com. What do you dislike about Lucidya - Social Media Analytics? I couldn't find a youtube channel or a snapchat account. Review collected by and hosted on G2.com. What problems is Lucidya - Social Media Analytics solving and how is that benefiting you? Businesses and brads are empowered to creat more impactful experiences for customers with Lucidya, especially in the middle east. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lucidya - Social Media Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lucidya - Social Media Analytics ](https://www.g2.com/products/lucidya-social-media-analytics/discussions/new) GU Guest User What is Lucidya - Social Media Analytics used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lucidya-social-media-analytics-used-for) GU Guest User What improvements would you suggest for Lucidya to better meet your social media analytics needs? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-lucidya-to-better-meet-your-social-media-analytics-needs) [ View all Discussions ](https://www.g2.com/products/lucidya-social-media-analytics/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/lucidya-social-media-analytics/pricing) Lucidya - Social Media Analytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/lucidya-social-media-analytics-vs-sprinklr-social) ##### ##### Lucidya - Social Media Analytics Features Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/lucidya-social-media-analytics/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/lucidya-social-media-analytics/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [What is the best platform for real-time meeting transcription?](https://www.g2.com/discussions/what-is-the-best-platform-for-real-time-meeting-transcription)[What file converter tools work best for a law firm or financial services team that regularly needs to convert and archive large volumes of contracts and reports?](https://www.g2.com/discussions/what-file-converter-tools-work-best-for-a-law-firm-or-financial-services-team-that-regularly-needs-to-convert-and-archive-large-volumes-of-contracts-and-reports)[What's the best sales intelligence platform for keeping contact and company data fresh without relying on manual updates?](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-platform-for-keeping-contact-and-company-data-fresh-without-relying-on-manual-updates) [What tool integrates job descriptions with HR systems?](https://www.g2.com/discussions/what-tool-integrates-job-descriptions-with-hr-systems)[Which paid search intelligence software has the best combination of data depth and easy reporting for agencies managing multiple PPC accounts simultaneously?](https://www.g2.com/discussions/which-paid-search-intelligence-software-has-the-best-combination-of-data-depth-and-easy-reporting-for-agencies-managing-multiple-ppc-accounts-simultaneously)[Pros and Cons Details](https://www.g2.com/products/lucidya-social-media-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)