Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"LucidLink makes the exchange of large Adobe files fast and uncomplicated"
4.5/5
What do you like best about LucidLink?

We primarily use the application in our marketing department. There, we work very intensively with external agencies and service providers, and this often involves the exchange of large documents or file volumes. These are mainly Adobe files from the software products Photoshop and Premiere Pro; these inherently have a large file size. This is exactly where Lucet Link is very advantageous, because the immediate availability is very practical in everyday life and you can quickly exchange large files regardless of the standard. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

There is a new mode in which even people who do not need to upload documents have the opportunity to download files via a web interface – and all of this is even free. Nevertheless, this mode is still somewhat underdeveloped: It appears sluggish in places and is not optimally designed overall. I see significant potential for optimization here. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

We introduced the software because we wanted to be able to share large amounts of documents quickly and intelligently, regardless of location. It was important to us that the whole process is also secure. As a result, we were able to significantly accelerate our processes. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thank you for sharing your team's positive experience with LucidLink! We know marketing teams are often running on timely and quick deadlines, so we're thrilled to hear that you're able to efficiently your projects going across multiple locations. We're constantly working on improving each part of the platform, so we appreciate your feedback about the web download experience and will take it back to our product team.

Verified User in Import and Export
UI
Verified User in Import and Export
Mid-Market (51-1000 emp.)
"Instant Access Anywhere, Effortless Setup"
5/5
What do you like best about LucidLink?

I use LucidLink to access my files easily, and it lets me open them very quickly. It honestly feels like magic: I click a file and it opens instantly, no matter where I am in the world. I really appreciate both the speed and how simple it is to use, and the initial setup was very straightforward as well. Integration was super easy. The price also feels very competitive. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I don’t have anything negative to say about it. It’s very easy to set up and use. I haven’t come across any AI/artificial intelligence features yet, and that would be a nice plus to have in the future. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I use LucidLink to access my files easily, and it lets me get to them very quickly. It honestly feels like magic, files open instantly no matter where in the world I am (france/China/italy). I really love the speed, and the overall experience is simple and easy to use. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're delighted to hear that you find LucidLink so effortless to set up and use! We're hoping that all of our customers are feeling the magic that you do. We hear your interest in AI/artificial intelligence and will keep that feedback in mind for our future updates.

Joseph F.
JF
Joseph F.
C.E.O. / Co-Founder
Small-Business (50 or fewer emp.)
"Smart, Reliable Cloud NAS with Desktop-Like Performance and High Scalability"
5/5
What do you like best about LucidLink?

LucidLink is the only cloud storage product we've found with the desktop performance and scalability that our services require. It's a smart, reliable, elegantly designed solution with great support. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Lucid is limited in bi-directional integration with other storage solutions and can be slow to download or back-up from. It's price point is fine for its more advanced capabilities, but interoperability with outside systems seems a low priority. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It provides a highly-reliable, high-performance cloud NAS that our remote editors can work live from, which fits ClipSocial's business model perfectly. The intelligent design of its caching system allows our remote teams to access, work with and post live content as if it was locally sourced. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that you find LucidLink to be a smart, reliable, and high-performance cloud NAS solution that fits your business needs. We appreciate your feedback about the limitations in bi-directional integration and download speed, and we are continuously working to improve these aspects.

Jess L.
JL
Jess L.
Small-Business (50 or fewer emp.)
"Seamless Collaboration Across Timezones"
5/5
What do you like best about LucidLink?

I like that LucidLink is really easy to use and doesn't waste space on my hard drive with files I’m not using. It keeps the correct version of files as the one in use, which is super convenient for collaboration across my team. It's great that we don’t lose any files because the team works directly off the LucidLink server, so if someone is off sick, we can pick up right where they left off. I also appreciate how quick the file syncing is. Using it on Apple devices is a breeze because it's as easy as opening Finder, and the server is right there, allowing access to everything we need like it’s saved on our computer. I love that it syncs with other systems, automatically adding and archiving files when needed. It makes file management straightforward, storing everything relevant to our projects, and it's easy to find what I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Users can't reset their own passwords, which can cause delays if our admin is offline and someone can't log in. We occasionally encounter issues with buffering/playback speeds when working with really big files, although I think that's more an internet issue than a LucidLink issue. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink enables our team to collaborate seamlessly on video editing projects across time zones. It ensures quick file syncing, keeps files organized without version issues, and doesn't waste hard drive space. It's as easy as using Finder and makes finding project-relevant files simple. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
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Thank you for sharing your experience with LucidLink. We're glad to hear that our platform is helping your team collaborate effectively and manage files efficiently.

Robert C.
RC
Robert C.
Small-Business (50 or fewer emp.)
"Transforms Remote Collaboration with Seamless Access"
5/5
What do you like best about LucidLink?

I really appreciate how LucidLink makes cloud storage practical for active work, not just for backup or file sharing. Working with large project files is so much smoother because I can access the files I need on demand and only the required data is streamed and cached locally. It feels like working with a local drive even though it's cloud-hosted storage. The shared filespace feature is fantastic too, as it eliminates the need for duplicate archives or confusing filenames and greatly simplifies remote collaboration. Everyone can work from the same organized filespace, which makes handoffs, reviews, asset updates, and last minute changes quicker and less stressful. LucidLink fits into my existing workflow seamlessly without the hassle of syncing across devices. The convenience of opening files without downloading entire projects saves me a lot of time, so I can focus more on creating. The initial setup was very easy, just required installing the app, signing in, and selecting the filespace. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

One area that could be improved is the dependence on a strong consistent internet connection. The streaming workflow is very convenient, but performance can naturally suffer on slower or unstable networks, especially with very large media files or when several people are accessing heavy assets at once. The initial setup and understanding of caching can also take a lot of time for new users. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I use LucidLink to work with large project files from anywhere without long downloads or constant syncs. It simplifies remote collaboration, reduces duplication and version conflicts, and allows my team to focus more on creation rather than file management. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that LucidLink has transformed your remote collaboration experience and made working with large project files much smoother. The shared filespace feature is designed to simplify remote collaboration and eliminate the need for duplicate archives or confusing filenames. We understand the importance of a strong internet connection for optimal performance and are continuously working to improve the streaming workflow. Thank you for your feedback!

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Finder-Like Interface and Excellent Support from Day One"
5/5
What do you like best about LucidLink?

The easy of usage since the interface is just the same as finder as well as they are very good with the support with a welcome call with the team, to explain very clearly step by step how to use the platform, as well as how to navigate each section and understanding of the process, like how the cache works, as well as best practices in general. It is impressive how fast it is to work, you basically think you are working on a local server. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

It has happened only once in more than a year of usage, but if the Lucid Link server is down, then you have to wait before continuing working. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

They modified how I can grant access, as well as a better way to understand how many files I have in my cache, it is beneficial to make this process more easy, because it will be easier to on board new team members. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We appreciate your feedback and are pleased to hear that you find our platform easy to use and our support team helpful. We understand the importance of minimizing server downtime and are continuously working to improve our service. Thank you for your support!

Steven M.
SM
Steven M.
Mid-Market (51-1000 emp.)
"Convenient for Remote Editing but Sluggish with Video Playback"
2.5/5
What do you like best about LucidLink?

I like LucidLink because I can edit from anywhere without having to download or transfer all my files to separate devices. The price was good for the service, making it accessible for anyone as it was not hard to learn. The initial setup was very quick and easy. It works great for photo editing. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

For video it was a different story, at the time when I used it, it was a bit slow. I was on fiber internet on both the original device, and the proxy one, and it still felt a bit laggy at times for editing. Video playback within Adobe Premiere was slow, I would often have to wait for a bar to fill up before I could playback the clips in real time. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I often travel and need to edit across multiple machines. LucidLink gives me the freedom to access all my files anywhere without downloading or transferring them, which is a game changer. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that LucidLink has been convenient for your remote editing needs and that you found the initial setup quick and easy. We appreciate your feedback about the sluggish video playback and will take it into consideration for future improvements.

Radek K.
RK
Radek K.
Senior Brand Designer, Team Leader
Mid-Market (51-1000 emp.)
"Effortless File Sharing with Room for Improvement"
4.5/5
What do you like best about LucidLink?

I like using LucidLink at PepsiCo for exchanging and storing files. It allows our design team to share large and diverse files quickly, which is particularly useful for video production and large project folders. Generating links from Finder is very handy, although it stopped working after our Intune migration. I appreciate that LucidLink eliminates the need for re-sending parts of files, saving a lot of time for the team. It's great that we managed to set up a Single Sign-On with our company profiles, making the experience with LucidLink as frictionless as possible. LucidLink uploads only the changed parts of large files, which saves on transfer times. I find it better than other solutions like Google and Microsoft, and I would rate it a 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

{"After migrating to Intune on Macs, the option to generate links from Finder stopped working, which is a major pain.","The Connection Quality Meter shows the connection's quality as almost always poor to fair, making people associate LucidLink with low-quality transfers, even though the actual performance is fine.","Our office WiFi initially did not allow connection with LucidLink because the IP address was blocked, and it took a lot of effort with IT to resolve this."} Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink speeds up sharing large files, saving our team time by eliminating the need for re-sending. SSO integration makes access seamless. However, some features like link generation have issues post-Intune migration. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
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We're glad to hear that LucidLink has been beneficial for your team at PepsiCo, especially in speeding up file sharing and integrating with Single Sign-On. We apologize for the issues you've experienced post-Intune migration and with the Connection Quality Meter. We're constantly working to improve our service and appreciate your feedback.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Amazing UI and streaming performance, but occasional crashes and server capacity issues"
3.5/5
What do you like best about LucidLink?

UI / UX

There is barely any learning curve because it doesn't have a complex interface. It simply shows up as a standard hard drive in your Finder or Windows Explorer.

Verdict: Outstanding. The best UI is the one you already know how to use.

Integrations

It integrates at the OS level, meaning it works flawlessly with any app. It’s a lifesaver for media creators using Adobe Premiere, DaVinci Resolve, or Final Cut. On the backend, you can hook it up to AWS, Google Cloud, Azure, or use their bundled storage.

Verdict: Perfect for creative workflows.

Performance

Instead of downloading huge files, LucidLink streams only the specific data blocks you need on the fly. You can scrub a 100GB video timeline instantly with zero lag, provided you have decent internet.

Verdict: Black magic. The performance is incredible.

Pricing / ROI

It’s not cheap, and costs can add up per user and per terabyte. However, for post-production houses or agencies, the ROI is massive. You stop paying editors to sit around waiting for files to download.

Verdict: Pricey for solo freelancers, but worth every penny for remote teams. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

sometimes it crashes the server is sometimes full Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

getting to a lot of files in a quick way Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that you're enjoying LucidLink's UI, integrations, and performance! We apologize for any inconvenience caused by occasional crashes and server capacity issues. Our team is constantly working to improve stability and scalability. We appreciate your feedback and will use it to enhance our service.

Mike B.
MB
Mike B.
Compositing Supervisor
Small-Business (50 or fewer emp.)
"Seamless AE File Sync That Keeps Projects Up to Date"
5/5
What do you like best about LucidLink?

It keeps all my AE project files up to date while I’m working on them. I save, and it saves right along with me. I don’t have to worry about downloading a file to work locally, then uploading it again and having to relink files and footage afterward. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

It can sometimes have boot me off the server in the middle of working and the reconnection time isnt terrible but it is an inconvenience. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It is helping me to keep access to a central location for all files and footage like a local server would but it is easily accessed and updated by a whole team of artists at once. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Mike, thank you for sharing your positive experience with LucidLink! We're thrilled to hear that you can rely on LucidLink like a local drive and keep your project files up to date, as we know how frustrating it can be to have a whole team download + reupload large files to work on them. Our support team is available if you are seeing more than expected disconnects.