Gaurav S.
GS
Gaurav S.
Video Producer
Mid-Market (51-1000 emp.)
"Simple, Fast Caching and Smooth Performance for Video Editing"
5/5
What do you like best about LucidLink?

What's great about LucidLink is that, unlike other file management systems like Dropbox or Facilis, the caching process is extremely simple and fast. The UI is well-built and everything works smoothly, guaranteeing fast performance in my video editing workflow. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I can't name many downsides, the only one I have in mind is that sometimes the cache fills up local storage, and when you go to drop it, it doesn't act immediately. My workaround for this is I set a new pin limit at 1 GB and then it flushes out the cache immediately. But I wish clicking "drop cache" immediately got rid of all the files and freed up space locally, without having to use this workaround. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink is really well integrated into my Adobe workflow, so I can store all my Adobe files on our company's LucidLink servers and those master files are able to reference all relevant media really easily. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that LucidLink has been beneficial for your Adobe workflow and has provided seamless integration for storing and referencing your media files. We appreciate your feedback about the cache filling up local storage, and we will take this into account as we continue to improve our platform.

NT
Natalie T.
Digital Designer
Mid-Market (51-1000 emp.)
"Seamless switch from Dropbox, BUT super-slow search and inability to search within Adobe software"
3.5/5
What do you like best about LucidLink?

It was fairly seamless to switch from Dropbox to LucidLink and the recent update means that it works well on a Mac as well as the PCs now. This was a problem for us Mac users when we tested it the year before. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Finding files takes too long! Dropbox was much much faster, The problem is something to do with the way Lucidlink saves data. So we have had to buy a small bit of extra software called Find Any File to help us find our files. That works well but then we have to look at the file path and go back to our LucidLink folder to get the file.

The biggest failure of LucidLink is that we can't save and search from within the Adobe Creative Suite packages. So usually in InDesign or Illustrator we could choose File > Save as > then search within the finder structure (on a Mac) to look for the folder name. We can't do this at all in LucidLink. That's a major failure for our efficient workflow and if we had a choice I would ask for us to go back to Dropbox. So in face I would give LucidLink a 5, not a 7. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

We needed to store a lot of files centrally to work between teams and locations, for both Mac and PC users. The files are big (they are graphics files) so we needed them to be cached not stored locally as they are too big to store locally on each workstation. LucidLink was the system we had to replace Dropbox with, for business security reasons. LucidLink has better security, but it has made our file searching and saving functions less efficient (now we have to use a 3rd party to search for files as LucidLink to way too slow). Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thank you for sharing your experience with LucidLink. We appreciate your feedback about the slow search functionality and the inability to search within Adobe software. We are constantly working to improve our product and will take your comments into consideration for future updates.

Matt P.
MP
Matt P.
Director of Video
Small-Business (50 or fewer emp.)
"LucidLink: Seamless Mac Integration, Reliable Performance, and Excellent Support"
5/5
What do you like best about LucidLink?

LucidLink streamlines the communication between our team members. We can review each other's work, learn from one another, and pick up the slack if anyone gets into a pickle. The server integration with the Mac's finder program is super intuitive and works seamlessly with our programs. The pinning feature makes internet speed practically a non-issue when traveling, and the performance is super reliable. Even when Lucid was down I reached out to a representative and was helped immediately. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

The most difficult part about LucidLink is needing reliable internet when your assets aren't pinned. But with a good ssd and regular pinning habits you can largely avoid this issue. Although the price is expensive, I do feel that being charged by the amount of storage used is a fair practice. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink helps us collaborate more which makes all our work rise. It also makes it really easy to pass projects off from one team member to the next. It's also a great way to share assets. In the past we spent so much time uploading and downloading that it was practically impossible to pass a project along, but now it is as simple as closing it on my end and letting my teammate open it on theirs. Infinitely faster. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that LucidLink has streamlined communication and collaboration for your team. The integration with Mac's finder program and the pinning feature are designed to enhance user experience. We appreciate your feedback and are glad to hear that our support team was able to assist you promptly.

FM
Francesco M.
Video Producer
Small-Business (50 or fewer emp.)
"Smart Caching, Seamless macOS Integration — Fast, Reliable, AI-Ready"
5/5
What do you like best about LucidLink?

The intelligent caching system. It's much more convenient and intutive than other file storage providers. It integrates incredibly well even with MacOS, which is a notoriously unfriendly environment to anything non MacOS Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I don't have a lot of downsides, I could use further integration with MacOS and better support for pacakges. Performance is good, pricing is adequate, though I would like to be able to create teams using already existing subscribers, without having to pay an extra seat as the accoutn owneer. I think that, within reasonable limitations, those who already own a paid account should be allowed to join at least one other drive without an additional cost for anyone. It would allow more straight-forward relationships between freelancers. I am starting to play now with AI integration and I hope that full onbarding will be available on all the main platforms. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Portability of files. I don't need external drives anymore for ongoing work, I just switch staitons, and locations, login and work Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thank you for sharing your positive experience with LucidLink's intelligent caching system and seamless integration with MacOS. We appreciate your feedback and are constantly working to improve our MacOS integration and support for packages.

Marioly S.
MS
Marioly S.
Editor de video
Small-Business (50 or fewer emp.)
"Intuitive remote collaboration and powerful cache; occasional slowdowns during peak hours"
4/5
What do you like best about LucidLink?

I like that LucidLink is intuitive and easy to use, and that uploading files is simple. Its workspace is quite easy to manage. One way it saves me a lot of time is its media cache capability, as I can set a fairly high cache capacity and thus avoid delays due to poor file loading. I use it for team work and to securely share files for video editing. When an editor finishes their part, they upload it to LucidLink and then another editor can access it from another part of the world without any problem. I use it with Premiere Pro and DaVinci Resolve. We used to use Google Drive, where uploading and downloading files, which are usually quite large, was too slow and delayed the workflow, and we needed to streamline that aspect. I would recommend it because it is an easy-to-adapt system that works for many people. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Sometimes, for some reason, LucidLink becomes slow; it doesn't matter if my connection is good and I have no internet issues, it tells me I have a terrible connection and I can't see what I'm editing because it freezes on me. It seems more like a system crash than a personal problem. It happens more in the mornings or late in the afternoon. When many of us are connected, it fails for all of us. The initial setup was a bit difficult. It was more about starting to work in a different way and adapting. I think it has improvements. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

I use LucidLink so that several editors can work on the same video from different parts of the world without any problem; one uploads their part and another comes in afterwards. It saves me time with its media cache, which prevents delays due to poor loading. Before, with Google Drive, uploading large files was very slow. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We apologize for the slow upload and download speeds. Our team is constantly working to improve performance and we appreciate your feedback.

Kyle O.
KO
Kyle O.
Project Manager
Architecture & Planning
Small-Business (50 or fewer emp.)
"Effortless File Management with Stellar Mobile Access"
5/5
What do you like best about LucidLink?

What I like most is probably the mobile app. Being able to access our server and files at any given point is huge. When I get a phone call from a client who needs me to reference a specific document, it can be really hard to figure that out if you don't have everything saved and readily available on your phone. The app makes it easier for us to get back to clients and provide accurate information much quicker than if we were relying on local storage we had to go back to, or if we had to go back to the office and pull it up on the cloud via Google Drive. It's just a very consistent, easy process using LucidLink and the mobile app. It helps us maintain efficiency when we're working collaboratively and passing things back and forth. We've gone through probably four or five different hosting sites and ways to save our data both locally and in the cloud for remote access, and LucidLink really simplifies a lot of that. It lets us all feel confident that we'll have the up to date files across the team, with no delays waiting on files. It's built into our workflow now and synchronized on every team member's computer. The mobile support was the main reason we switched from LucidLink Classic, and it accomplishes all our goals in one. The initial setup was incredibly simple. I haven't had any complaints, and it's gone really well compared to some of our other programs in the past. If it's a good fit for someone, I'd say it's a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

{"As of right now, I mean, I don't really have any complaints or anything negative. It seems like it's gone really well. I mean, we haven't really had any issues using LucidLink right now compared to some of our other programs in the past.","LucidLink Classic didn't have the mobile support. That was the main reason for switching to LucidLink now from the Classic.","With Google Drive, we were having some issues just with files not being up to date or taking a little long."} Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink helps us maintain efficiency when working collaboratively and passing things back and forth. It's consistent file management that keeps us confident we all have up-to-date files, with no delays waiting on files. The mobile app lets me access files anytime and get back to clients quicker with accurate info. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that you find LucidLink's file transfer seamless and quick, and that it has improved your productivity.

Luciano G.
LG
Luciano G.
Photographer
Small-Business (50 or fewer emp.)
"Unwavering Performance and Seamless MacOS Integration for Video Editing"
5/5
What do you like best about LucidLink?

What truly sets this product apart is its unwavering performance. It seamlessly integrates with MacOS, making it an ideal tool for my video editing work. It facilitates efficient file sharing and fosters a collaborative environment for different projects. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I can’t think of anything I genuinely dislike about the tool. If I had to suggest one improvement, it would be having more AI integrations for things like file searching, for example. Still, it’s not something I’m particularly anxious to get. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

The main problem LucidLink solves perfectly is file and project sharing. As a video editor working at a company with a team of editors, LucidLink has proven to be the perfect tool for this kind of collaborative workflow. We can open other editors’ projects and use their files, all integrated in one platform that also connects seamlessly with our OS of choice. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thanks for your kind words, Luciano! We're glad to hear that you're able to easily work with LucidLink for all your video editing work - it sounds like your team is able seamlessly work together regardless of OS. We're constantly working to improve our product and appreciate your feedback about a want for AI-integrated file search.

Muzammil M.
MM
Muzammil M.
Founder – Muzammil Graphic | Interior and Graphic Designer | Transforming Spaces and Brands Visually
Graphic Design
Small-Business (50 or fewer emp.)
"LucidLink Makes Shared File Management Simple and Organized Across Devices"
5/5
What do you like best about LucidLink?

lucidLink makes it much easier to keep work files in one shared place without making file management feel complicated. I like that I can open the files I need without manually downloading everything first, and the folder structure stays organized even when projects grow. After using it regularly, it has become easier to find and manage files across different devices. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

The experience depends on having a stable internet connection. On slower networks, opening larger files can take a little longer. It also took me some time to understand a few storage and cache settings during the initial setup. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Lucidlink helps reduce the confusion of keeping multiple copies of the same files. Having one shared workspace makes it easier to organize documents and access the latest version whenever needed. It has made file management more consistent and saves time that would otherwise be spent searching for or transferring files. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that you find LucidLink easy to use and set up, and that it provides seamless access to large file libraries. We apologize for any inconvenience caused by dropped connections and are continuously working to improve our service reliability.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"It Makes File Access and Organization Simple Across Devices"
5/5
What do you like best about LucidLink?

I started using it recently. It helps keep files, folders, and work resources easier to access from one shared place without making file handling feel complicated. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content for social media, so I regularly work with educational resources, content files, posters, PDFs, health awareness materials, and related documents. The setup process felt straightforward, and I was able to start using it without much technical difficulty. I use LucidLink quite frequently for storing, accessing, and organizing content-related files and educational resources. Filespaces make it easier to keep different types of folders organized, and I like that important files remain available without having to manage multiple copies. It is useful when working with larger content files because I can access what I need without waiting for everything to download first. Performance has also been good during my regular use, and accessing files generally feels smooth even when working with larger folders. Sharing resources and keeping related files together also helps make daily work more efficient. Sharing resources and keeping related files together also helps make daily work more efficient.

Another thing I like is that files remain easier to access across different devices, which is helpful when working on content, educational materials, and clinic-related resources from different locations. Performance has been reliable during my regular use, and file access generally feels smooth. The platform has enough important features for storage, file organization, collaboration, file sharing, and resource management without feeling overly complicated. Integration felt straightforward, and I have not needed customer support often. Overall, LucidLink helps me keep content files, educational resources, documents, and work materials more accessible and better organized during daily work. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

When working with larger folders and content files, access speed can sometimes depend on internet quality. If the connection becomes unstable, opening or loading some resources may take a little longer than usual. I also noticed that understanding cache settings and some filespace-related options took me a little time in the beginning because there are several background settings available. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink helping me keep files, folders, and work resources accessible from one place without having to manage multiple copies across different devices. I regularly work with health education content, PDFs, documents, posters, and other resource files, so having everything organized and easier to access helps simplify daily work.

It allows me to keep educational materials, content resources, and related documents available when needed without spending extra time searching through different storage locations. This makes it easier to work with ongoing content projects and keep important resources organized.

It also helps me access files from different devices and locations while keeping folders and materials structured in one workspace. Having content files, documents, and resources available in a more organized way helps reduce manual file management and makes day-to-day work smoother. Overall, LucidLink helps me keep work resources easier to access, better organized, and more convenient to manage during regular use. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that LucidLink has been helping you keep your files and work resources organized and easily accessible across different devices. It's great to know that the platform has been beneficial for managing your educational materials and clinic-related resources. We appreciate your feedback about the access speed and cache settings, and we'll continue to work on improving the user experience in these areas. Thank you for sharing your experience with us!

Seth W.
SW
Seth W.
Production Coordinator
Small-Business (50 or fewer emp.)
"Accessible File Sharing That Keeps Our Pipeline Smooth"
5/5
What do you like best about LucidLink?

I really appreciate how accessible it is for everyone who uses it. It’s made our pipeline much smoother by making it easier to share files across the many jobs we work on. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Sometimes my connection to a filespace gets really slow, and I end up having to sign out and then sign back in. After I do that, the connection becomes excellent again. I’m not sure whether this is due to my internet or Lucid, but it’s something I’ve been experiencing periodically. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It helps us deal with the tight timelines on fast-moving projects. We used to rely on Google Drive, but it was too slow for what we needed. Lucid makes the process quicker and lets us work more efficiently. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that LucidLink has made your file sharing process smoother and more efficient. We understand that intermittent slow connections can be frustrating, and we are continuously working to improve our service to provide a seamless experience for all users.