Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Convenient Anywhere Access with Stable, Fast Performance"
5/5
What do you like best about LucidLink?

LucidLink is highly stable and extremely convenient. It has been a game changer for my team that is constantly traveling or working remote. It really makes no difference where they are working, they always have access to our files with no reduction in performance. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I do like that personnel with admin rights can share entire files to make file sharing to other companies easy. However, I wish that standard users could be allowed permission to share folders as well, even if it required a password from an admin. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink has solved our issue of relying on VPN and Connectwise which were slow and inconsistent. This has boosted our productivity and employee happiness greatly. Review collected by and hosted on G2.com.

Response from Teodora Baldzhieva of LucidLink
Edit edit

Thank you for sharing your positive experience with LucidLink! We're thrilled to hear that you find it convenient, stable, and fast for accessing your work files anywhere. We apologize for the inconvenience of occasional disconnections on your laptop. Our team is constantly working to improve the user experience, and we appreciate your feedback.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Video Collaboration Like a Shared Hard Drive"
5/5
What do you like best about LucidLink?

I like the ease of use and of sharing content. It works just like a hard drive, so everyone knows how to use it. It's also fast with a decent internet connection, and there's so much that it helps with. It's great for transferring footage to editors and finishing projects when an editor is out of office or unavailable, plus it solves our long term storage needs. We had a tight deadline on a project and one of our editors was out, so we needed another editor to hop on and start the edit, and then the original editor was able to finish it. I also chose it for the cost and the amount of storage. The initial setup was incredibly easy, and we had assistance with every step. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

{"I find that sometimes the speed struggles with larger projects.","I've noticed that pinning doesn't always seem to work. I will pin footage, and it will still take a long time to load.","It can be annoying needing to make proxies for every project."} Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

My team uses LucidLink to edit and store video content. It solves transferring footage to editors, finishing projects when an editor is out or unavailable, and long-term storage. It's easy to use and share, works just like a hard drive, and is fast with a decent internet connection. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that LucidLink has been instrumental in meeting your tight project deadlines and facilitating seamless collaboration among your team. We appreciate your feedback and are continuously working to improve the speed and performance for larger projects.

Jim F.
JF
Jim F.
Video Editor
Small-Business (50 or fewer emp.)
"Lucid Link: Near-Instant Sharing for Remote, Multi-User Projects"
5/5
What do you like best about LucidLink?

Lucid Link is great for a remote project with multiple users. It allows almost instant sharing of outputs for clients. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

I don’t have a large boot drive and initially LucidLink took up 70 gigs and left me with little space. I then learned you can set the cache onto another drive and reduce LL footprint on your boot drive to a minimum Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Immediate access to uploaded footage for the editor and outputs for the client Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thank you for sharing your experience with LucidLink! We're glad to hear that it has been great for remote projects with multiple users and allows for almost instant sharing of outputs for clients.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Instant Access to Raw Footage for Remote Editors"
5/5
What do you like best about LucidLink?

I use LucidLink for my remote video editors, who edit a whole bunch of raw footage through it. What I like most is that it makes sharing raw footage and large files very, very fast. With Dropbox and other file sharing services, remote editors could take a day overnight to two days to download footage, but with LucidLink you can access it instantly. It's very easy to use, very intuitive, and cost effective. I don't really use any specific tools within it, I just like the functionality of sharing files very quickly. I use it alongside video editing programs like DaVinci Resolve and Adobe Premiere Pro. We switched from Dropbox and WeTransfer, with WeTransfer being our primary tool, and we moved to LucidLink because of speed and the ease of collaboration. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

{"The one thing that I would make clearer is how much you are being charged for the month if you remove or add storage space.","I think the prorated amount shows up. It's very confusing. It's small.","I wish there was a way when you added files it gave you a pop up with the additional amount to be charged almost as a notification."} Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink makes sharing raw footage and large files very fast for my remote video editors. With Dropbox or other services it could take a day or two to download footage, but with LucidLink you can access it instantly. It's easy to use, intuitive, and cost effective. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
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Thank you for sharing your positive experience with LucidLink! We're glad to hear that our service has made sharing raw footage and large files very fast for your remote video editors. We appreciate your feedback about the clarity of our pricing and will take it into consideration for future improvements.

Mitchell F.
MF
Mitchell F.
Web Developer/Multimedia Producer
Mid-Market (51-1000 emp.)
"Seamless Cloud Continuity — Work Anywhere, Pick Up Where You Left Off"
4.5/5
What do you like best about LucidLink?

It works as advertised. I can seamlessly move from the office to home or any other location and continue working on my projects in the cloud. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

As the admin for the account, getting people signed up and on board can be a challenge. It is a little confusing Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

Working as a global team. With members in various offices around the world we have all real time access to our projects to work on together. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We apologize for the slow upload speeds you experienced. We are constantly working to improve our service and will investigate this issue further.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Fast, Simple, and Seamless Cloud File Management"
5/5
What do you like best about LucidLink?

I use LucidLink for file organization and storage in the cloud, and it's great for letting others access my files easily. It makes storing and organizing files easy and simple. I love that the upload speeds are fast and that I can view files instantly without having to download them. What stands out most is the simple UI interface and the seamless feeling that LucidLink is just an extension of my desktop file system. It's incredibly fast and easy to use for cloud file storage. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

Does exactly what I need it to do, and what was advertised Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink makes storing and organizing files easy and simple. The fast upload speeds and instant file viewing without downloading are amazing. The simple UI feels like a seamless extension of my desktop, and it's easy to use for cloud file storage. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that LucidLink is helping you work remotely with near local file speed and efficient syncing. We're committed to providing a seamless experience and will continue to enhance our platform to better meet your needs.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Native Mac Integration and Smooth Workflow"
3.5/5
What do you like best about LucidLink?

I really appreciate how well it integrates with my Mac. The UI is easy enough to use, and once I connect and it shows up as a folder, the whole experience feels completely native. The workflow feels natural, almost as if I were editing locally. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

This isn’t necessarily a problem with LucidLink; it may have been more about how our team set things up. That said, I did run into some weird account issues a while back. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

it's a great way to upload large quantities or qualities of files — I use it for video editing and it's been useful in collaboration across multiple users Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're glad to hear that you find LucidLink's integration with Mac smooth and the workflow natural. We strive to provide a seamless experience for all our users.

MG
Michael G.
Creative Tech Lead
Small-Business (50 or fewer emp.)
"Simple, reliable, and clearly the future of creative workflows"
4/5
What do you like best about LucidLink?

- The user interface is simple and easy to navigate, and it’s great even for those who are less tech-savvy.

- It’s reliable and works consistently — our creative team use it everyday.

- Files stored on LucidLink load really fast.

- Integration with File Explorer and Finder makes it extremely convenient to use, especially the menu items like Pin and Share link. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

It’s more expensive than competitors like Shade. It would be amazing if it included basic asset management features. The file pinning feature is good, but I can’t truly use it offline because I still need to mount the file space while online first before I can see any of my files, including the pinned ones. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

We’ve reduced storage costs, and we’re also wasting far less time uploading and downloading files, since staff can now access large files much faster. Review collected by and hosted on G2.com.

Response from Teodora Baldzhieva of LucidLink
Edit edit

Thank you for sharing your positive feedback on LucidLink! We're thrilled to hear that you find our platform simple, reliable, and fast for your creative workflows. We appreciate your suggestions for improvement and will take them into consideration for future updates.

Ben H.
BH
Ben H.
Strategy and Operations Lead
Enterprise (> 1000 emp.)
"Game-changing file storage for video editors"
5/5
What do you like best about LucidLink?

LucidLink's block-level streaming technology is an incredible boon for video editors looking to share large files. We can collaborate as a team on footage as soon as it starts uploading to the drive, and we have been able to utilize our own Cloud Storage platforms that scale with us as needed. This is so much better than an on-prem server, requires less maintenance, and allows editors from all over the world to access our footage. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

There is not much to dislike, other than latency issues on slow internet connections. This is to be expected, and can be mitigated by pinning particular folders to your cache if your connection is slow. Overall this limitation is expected with the technology. Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

LucidLink is helping our distributed team collaborate on files for video editing purposes to editors that are thousands of miles away from our studio. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

Thank you for sharing your positive experience with LucidLink, Ben!

It's amazing to hear that our block-level streaming technology has been a game-changer for your team's collaboration on large video files. We appreciate your feedback on the latency issues and understand the impact slow internet connections can have. Your suggestion of pinning folders to the cache is a great workaround. We're constantly working to improve our services and address any challenges our users may encounter. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to support you and ensure your editing process continues to run smoothly.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Seamless setup made remote video editing collaboration painless"
5/5
What do you like best about LucidLink?

The ease of use stands out the most. I work in video editing, and getting a distributed team set up to work off the same media without the usual sync headaches was surprisingly simple. Setup itself was fabulous — I was up and running quickly without needing a long onboarding process or heavy IT involvement. Review collected by and hosted on G2.com.

What do you dislike about LucidLink?

pricing feels on bit of higher end as compard to other competitors Review collected by and hosted on G2.com.

What problems is LucidLink solving and how is that benefiting you?

It's let our editing team access and work with large media files without the delays or version-control issues that come from traditional file transfer or sync tools. That's made remote collaboration on video projects much smoother day to day. Review collected by and hosted on G2.com.

Response from LucidLink Marketing of LucidLink
Edit edit

We're thrilled to hear that LucidLink has made remote video editing collaboration painless for you! We appreciate your feedback about the ease of use and seamless setup. We understand your concern about pricing and are constantly working to provide the best value for our customers. Thank you for sharing your experience!