Sam H.
SH
Sam H.
Manager, Royalties
Enterprise (> 1000 emp.)
"AI-Generated Diagrams That Keep Teams Aligned"
4/5
What do you like best about Lucid Visual Collaboration Suite?

I like that Lucid is reminiscent of legacy visual media editors, but the interfaces are much more user-friendly. I also like that the AI can build an initial diagram from a meeting summary, and give us a place to begin reviewing or documenting that is further down the road in that process than we otherwise would. Using the AI-generated diagram, I was able to bring up the new visual to the team in the same meeting as the initial discussion, whereas that would likely have happened a week later, or via email, after we processed the meeting notes. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

My charts are usually black and white and not aesthetically pleasing for the sake of time. I would like automated visual suggestions that include color themes, edits for styling or visual clarity, and/or decorative templates that would fit the content. Maybe a user action triggers sticky notes suggesting whatever changes the system finds? Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"AI-Powered Diagrams, charts and Mindmaps with Effortless Collaboration with team"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

I use Lucid Visual Collaboration Suite to create visual charts such as AWS architecture diagrams, server configurations, and cloud infrastructure placements, which helps me explain things to new people easily. The diagrams, icons, and shapes are very useful for producing highly accurate charts. Its strongest use case is collaboration: multiple people can work on the same chart, and I can share diagrams both inside and outside my organization.

What I like most are the AI, the templates, and the clean, understandable UI/UX. The AI accepts a prompt, interprets it, and produces a chart that is about 90% accurate. The templates provide ready-to-start charts that save time. The interface is intuitive — everything is visible up front and formatting options sit at the top, so you rarely need extra clicks to add detail.

I integrated it with Slack, so sharing and collaboration happen directly within Slack. Initial setup was quick; it took hardly a minute to get started. Overall, everything works well and I couldn't find any significant issues. Performance is excellent: it runs in the browser and I haven't encountered bugs or problems. Pricing is minimal, and my ROI has been 100%. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The only problem I face when creating charts is the zoom control: I have to use the sidebar and bottom bar to move the canvas, which feels awkward. Review collected by and hosted on G2.com.

Jay S.
JS
Jay S.
Program Manager | GTM
Enterprise (> 1000 emp.)
"User-Friendly Diagramming with Great Templates"
5/5
What do you like best about Lucid Visual Collaboration Suite?

I use Lucid Visual Collaboration Suite for swim lanes, whiteboarding, requirement diagrams, and collaboration. It helps me communicate more clearly with business stakeholders and also invite them to participate. I like the templates for different functionalities and the easy UI. When documenting business processes, it helps with documenting as well as calling out inefficient processes and identifying gaps. We switched from Visio because Lucid is more user friendly. The initial setup was super easy. I also use it with Confluence. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I don't like how the AI draws. The color scheme is horrendous. The AI palette is wrong, it should follow the user's palette but it doesn't right now. For example, all my diagrams use a blue palette, and when I asked the AI to draw, it used purple, green, and a whole lot of colors, which made me abandon the diagram and do it manually. I think the AI should ask if it should follow the user's document color scheme or change it, and then do accordingly based on the user's answer. Other than the color palette issue, it's good. Review collected by and hosted on G2.com.

Abhishek kumar  s.
AS
Abhishek kumar s.
IT Specialist
Mid-Market (51-1000 emp.)
"Finally, a whiteboard that actually connects to our workflow"
5/5
What do you like best about Lucid Visual Collaboration Suite?

The best part about Lucid is how easily it bridges the gap between messy brainstorming and formal diagramming. We can dump ideas onto a whiteboard in Lucidspark, use the AI to instantly sort them, and turn them straight into structured flowcharts in Lucidchart. The real-time performance is incredibly snappy—even with dozens of people collaborating on a massive canvas, it never lags.

Onboarding is a breeze because the learning curve is practically non-existent, and the massive template library gets new hires up to speed instantly. Plus, the deep integrations with tools like Jira mean our diagrams stay updated automatically. From an ROI perspective, consolidating whiteboarding and professional diagramming into a single suite allowed us to cut out extra software licenses entirely, saving us a ton of budget and manual work. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The biggest downside is performance on large boards; once a canvas gets packed with shapes, the interface gets really sluggish, and the connector lines can be incredibly frustrating to adjust. On top of that, the AI features feel a bit shallow for advanced editing, and the admin side for managing user permissions is pretty clunky. Finally, the pricing tiers are pretty rigid—locking data-linking and better integrations behind the most expensive plans makes it tough to justify the ROI for casual users. Review collected by and hosted on G2.com.

Sandra K.
SK
Sandra K.
Python Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Nice Work!For it's High-Octane Architectural Diagrams,Robust Security & Sovereign AI with Flowcharts"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

Nice work for efficient to build High-Octane architectural diagrams,system design and versatile for any use case diagrams.I love it for meticulously describing and presenting polished process flows to our clients and stakeholders.Stand out with robust security with Sso login to keep all the work protected.The customer support is effective with quick help.Reliable with Sovereign AI that helps me to create flowcharts and Org charts easily from prompts. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Rocks with Sovereign AI to create flowcharts and Org charts with ease. Review collected by and hosted on G2.com.

Mohit J.
MJ
Mohit J.
lead Salesforce developer
Enterprise (> 1000 emp.)
"Lucid’s Visual Collaboration Suite Boosts Productivity with Seamless Schema Building"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

Lucid visual collaboration suite not only helps developers / BA/ consultant or anyother professional to build the schema for their project or pitch for the new project etc but also provides seamless experience . This boost up the productivity and helps individual to excel in their career.

The way this tool is developed is commendable and i am highly impressed by its features. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

navigation from one piece to another can be improved. Also when multiple people work simultaneously it sometimes behaves weird. Review collected by and hosted on G2.com.

A. M. P.
AP
A. M. P.
Proposal Writer
Small-Business (50 or fewer emp.)
"Collaborative Tool"
5/5
What do you like best about Lucid Visual Collaboration Suite?

Lucid's Visual Collaboraton Suite is easy to implement and start using without delay. I used this on a daily basis in my past job. It has a lot of integration options, such as integrations with Azure DevOps and other tools. Customer support is supported by a team of volunteers who can help answer questions. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Lucid's Visual Collaboration Suite is not always intuitive, but there is a peer feedback section in Lucid's Community where people can ask questions and get answers.q Review collected by and hosted on G2.com.

sukham m.
SM
sukham m.
IT Test Engineer
Small-Business (50 or fewer emp.)
"Lucid's made visual outline and process creation piece of cake."
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

The ability to visualy outlay our processes related to system processing, performance testing linking various teams and their individual roles. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The software is great, would love if it had the ability to circle around any object to remove, especially the arrows, sometimes you have to click a few times to particularly select that area and delete while being cautious of it not deleting the other aspects. Review collected by and hosted on G2.com.

Fernando G.
FG
Fernando G.
Gerente de Supply Chain
Enterprise (> 1000 emp.)
"The Most Complete, Easy-to-Use Tool for Org Charts, Mind Maps, and Flowcharts"
4/5
What do you like best about Lucid Visual Collaboration Suite?

From all the software I’ve tested (Mind Meister, Miro, Visio), I find Lucid to be the most complete overall. With it, I can do great work on org charts, mind maps, and flow charts. I’ve used it to assess my team: I was able to import the data via CSV and then, later on, edit the data fields directly in Lucid.

I also find it one of the easiest tools to use. That simplicity helps me move faster when I’m trying to materialize something that’s still amorphous in my head, so I can step back, see the big picture, and understand how things correlate. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

When I look specifically at the mind map functionality, Mind Meister feels far superior. It automatically creates topics and subtopics and organizes them into a tree structure. With Lucid, I can achieve the same result, but it takes more effort and requires more manual manipulation. Review collected by and hosted on G2.com.

Peris W.
PW
Peris W.
Security Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Goosebumps to this Clever Zodiac with Simplified Complex System Mapping,Visual Documentatio & Collab"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

I have goosebumbs for it sleek user design and interface with flawless performance with my system mapping. Rocks with robust diagramming to visualize my complex structural designs with ease.I like it for visual collaboration with my teams with technical documentation and guides on system use to adhere to standards and policies set.Nice work to the incredible support team.Cost friendly with working free version and portable for access from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Shines as cost friendly and portable for access from anywhere. Review collected by and hosted on G2.com.