Kunal  S.
KS
Kunal S.
Product Operations Associate
Computer Software
Small-Business (50 or fewer emp.)
"A reliable tool for system design and technical documentation which made easier"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

I appreciate Lucid AI, which helps generate initial diagram structures and speeds up the planning process. The real-time collaboration tool makes it easy to share ideas, gather feedback, and work with others on complex projects. It combines easy-to-use flexibility and collaboration in a way that significantly improves my productivity. The platform helps me convert complex technical concepts into clear visual diagrams that are easier to understand and share with team members and stakeholders. The initial setup was very easy and straightforward, creating an account, accessing templates, and starting diagrams required minimal effort. My team was able to begin using the platform quickly without extensive training, thanks to its intuitive interface and well-organized features. I would rate Lucid Visual Collaboration Suite a 9 as it is easy to use, offers powerful diagramming and collaboration features, and helps streamline planning and documentation. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

One thing that could be improved is the pricing as some advanced features are only available in higher tiers. I also find that very large and complex diagrams can become difficult to organize and navigate. While the platform is powerful, new users may need some time to learn all of its features effectively. Review collected by and hosted on G2.com.

Bhanu N.
BN
Bhanu N.
Data Analytics Intern
Small-Business (50 or fewer emp.)
"Great Tool for Visual Collaboration and Planning"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

What I like most about Lucid Visual Collaboration Suite is its intuitive drag-and-drop interface and its real-time collaboration features. It makes it simple to create flowcharts, diagrams, and visual workflows, even while working with team members at the same time. The templates are a real time-saver, and the overall experience feels clean, well organized, and friendly for beginners. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

One area that could be improved is the pricing structure, since some advanced features are only available in higher-tier plans. Also, large diagrams can occasionally be slower to load, and additional offline functionality would be helpful. Review collected by and hosted on G2.com.

Paul R.
PR
Paul R.
Senior Advisor
Small-Business (50 or fewer emp.)
"Total versatility: from Lucidspark to Lucidchart without leaving the ecosystem"
5/5
What do you like best about Lucid Visual Collaboration Suite?

Definitely, its versatility. The fact of being able to move from a disorganized brainstorming session in Lucidspark to a structured architecture diagram in Lucidchart within the same ecosystem is great. It really helps to keep everything documented in one place. Although mastering the advanced tools and data links takes a couple of days of practice, you learn the basic functions in a matter of minutes. It's a very practical tool, without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes the interface feels too cluttered. There are so many features, shapes, and different menus that, if you're just looking to do something quickly, the screen can be overwhelming. While making a basic flowchart is intuitive, when you try to use more advanced features like linking data to spreadsheets or creating layers, the learning curve is quite steep. I feel they could make the workspace a bit cleaner or customizable to hide what you don't use. Review collected by and hosted on G2.com.

Lyndsey K.
LK
Lyndsey K.
Biobank Operations Associate
Small-Business (50 or fewer emp.)
"User-Friendly Templates, AI Tools, and Seamless Team Collaboration"
5/5
What do you like best about Lucid Visual Collaboration Suite?

I absolutely love how user-friendly Lucid is. Not only does it offer ready-made templates for ease of designing flow charts, tables, and other organizational tools, but it is extremely simple to create my own. I can utilize its AI functions to develop the exact schematic I need, or I can drag-and-drop boxes and arrows myself. Using Lucid helps keep my attention and energy on the content that matters, instead of needing to focus on the logistics/design elements of what I'm creating. Lucid also makes it easy to collaborate with my teammates; the shareable link feature is great for sending the document via other platforms, like Slack and Google Apps. It was very easy to learn as well. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes the AI features take a while to load, especially with multiple asks. I don't consider the processing speed to be a problem, though. Review collected by and hosted on G2.com.

ARNOLD J.
AJ
ARNOLD J.
Ai intern
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simplifies Architecture Design with Ease"
5/5
What do you like best about Lucid Visual Collaboration Suite?

I find the MCP server on the Lucid Visual Collaboration Suite very useful because you can use your claude to query and make diagrams out of it. It's helpful for generating architectures of code bases with ease. The setup from Lucid's side was easy and good, and once I got through the initial requests on my end, it was smooth and pretty fast to connect and set everything up. Overall, it's very good and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

It's kinda hard to understand where the folder I created is because it goes into documents and then into my documents. It would be easier if it were in a more open spot. It’s sometimes annoying when I'm in a hurry. Review collected by and hosted on G2.com.

Frederick L.
FL
Frederick L.
Marketing Coördinator
Enterprise (> 1000 emp.)
"Versatile, Fast Diagramming with Great Templates—and a Helpful Student Plan"
3.5/5
What do you like best about Lucid Visual Collaboration Suite?

What I find most helpful about Lucid is that it lets me create many different types of diagrams, from BPMN to UML, as well as simple brainstorm sketches and drawings. It also includes a wide range of default symbols and templates in its library, which makes it easy to get started without having to build everything from scratch. The UX is very straightforward, it integrates with different tools, and performance-wise it feels fast. Over time, it has also shifted a bit toward a more Miro-like approach. I'm a student, and they offer a generous student plan for free, which is very helpful!

In my opinion, the AI features still lack sufficient practical applications and functionality. At the time, I wasn't able to get good results or complete diagrams from the prompts.

I haven't had to contact support yet, so I'm unable to review that. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I haven’t used Lucid in a while, but a few months ago, when I was using it to create BPM diagrams, I ran into a small issue. I couldn’t move the label position above or below the symbols, or over to the left, which was pretty annoying. Because of that limitation, I had to manually add labels and group them with the symbols. Review collected by and hosted on G2.com.

Reza B.
RB
Reza B.
Product Manager
Computer Software
Mid-Market (51-1000 emp.)
"Lucid Makes Collaboration and Ideas Easy-to-Visualise"
4.5/5
What do you like best about Lucid Visual Collaboration Suite?

I use Lucid Visual Collaboration Suite for both personal and professional purposes. At work, as a Product Manager, Lucid helps me collaborate with my product squads, turn ideas into meaningful, easy-to-follow visuals, and capture details from a range of sources—everything from docs to Teams call recordings and other media.

Personally, I use it to track my pet projects and keep all the information in one place, including links. I also use sticky notes to pin my ideas, make connections between them, and plan. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Like many SaaS products, it can occasionally feel a bit slow or buggy, but those issues don’t come up very often. Review collected by and hosted on G2.com.

Anfaal S.
AS
Anfaal S.
Senior SEO Executive
Small-Business (50 or fewer emp.)
"Intuitive Design, Seamless Sharing"
5/5
What do you like best about Lucid Visual Collaboration Suite?

I like that in Lucid Visual Collaboration Suite, everything can be easily managed in a whiteboard with unlimited space for designing. It's great for keeping all the website landing pages in flow, starting with the homepage, and the unlimited space really gives room for proper website structuring. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I wish it had AI features and could directly integrate landing pages into different CMS tools like WordPress. I also prefer having the same keyboard shortcuts as Figma, as I am familiar with those; otherwise, I might get irritated and switch back to Figma. Review collected by and hosted on G2.com.

Nicholai G.
NG
Nicholai G.
Customer Experience Trainer
Mid-Market (51-1000 emp.)
"Easy to Use with a Smooth, Quick Account Registration"
5/5
What do you like best about Lucid Visual Collaboration Suite?

How easy it is to use and register your account Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

What I find most challenging about the Lucid Suite is the occasional performance slowdown on highly complex, data-heavy enterprise boards. Additionally, while the integration between Lucidchart and Lucidspark is helpful, navigating the shifting UI between formal diagramming and casual whiteboarding can take some getting used to for new team members. However, I’ve found that establishing clean folder structures and breaking massive boards into smaller, linked documents usually mitigates the performance issues Review collected by and hosted on G2.com.

Jamie W.
JW
Jamie W.
Director of Clinical Strategy
Small-Business (50 or fewer emp.)
"Intuitive, Easy-to-Use Visual Collaboration Tool"
5/5
What do you like best about Lucid Visual Collaboration Suite?

I like how easy it is to use and how simple it is to just start creating without a whole tutorial. It allows me to organize my information with boxes and arrows that connect everything together, and it feels very intuitive and user-friendly. I appreciate that I can start without needing training or a lot of familiarity with the product. The initial setup was very easy and quick, taking just about two minutes, which I really appreciated. I'm really happy that this software is available and I definitely recommend it to others. I've used it for years, and it helps me create visuals easily and effectively, allowing seamless sharing with my team. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Just the free version is limited to only using three boards at one time. That is kind of a bummer. I wish I could use more boards than just the three that I'm stuck with. Review collected by and hosted on G2.com.