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Lucid Visual Collaboration Suite Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Lucid Visual Collaboration Suite, simplifying workflow and enhancing collaboration effortlessly. (1067 mentions)
Users appreciate the excellent team collaboration features, enabling smooth and efficient communication for seamless workflows. (624 mentions)
Users admire the easy creation features of Lucid Visual Collaboration Suite, enhancing collaboration and productivity across teams. (556 mentions)
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, greatly enhancing remote teamwork efficiency. (545 mentions)
Users appreciate the real-time collaboration features of Lucid Visual Collaboration Suite, enhancing teamwork and alignment effectively. (521 mentions)
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, enhancing team interactions and productivity. (495 mentions)
Users love the extensive template library in Lucid Visual Collaboration Suite, making visual communication quick and easy. (482 mentions)
Users find that the suite has a challenging learning curve due to its overwhelming range of features. (352 mentions)
Users find the missing automation features frustrating and note that some functionalities are not easily accessible. (251 mentions)
Users find diagramming issues arise with performance and integration limitations, especially in complex or large diagrams. (202 mentions)
Users find Lucid challenging due to its non-intuitive design and the complexity of learning advanced features. (198 mentions)
Users find the limited features of Lucid Visual Collaboration Suite restrict their ability to fully engage with complex projects. (193 mentions)
Users find the steep learning curve of Lucid Visual Collaboration Suite challenging, particularly for new team members. (188 mentions)

Top Pros or Advantages of Lucid Visual Collaboration Suite

1. Ease of Use
Users value the ease of use in Lucid Visual Collaboration Suite, simplifying workflow and enhancing collaboration effortlessly.
See 1067 mentions

See Related User Reviews

SG

Shagun G.

Mid-Market (51-1000 emp.)

3.5/5

"Visual Delight"

What do you like about Lucid Visual Collaboration Suite?

I like the ability to us all essential flowchart elements just like Microsoft Visio and in some occassions better than Visio.

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

2. Team Collaboration
Users appreciate the excellent team collaboration features, enabling smooth and efficient communication for seamless workflows.
See 624 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Modern UI for Visual Diagrams"

What do you like about Lucid Visual Collaboration Suite?

Enhancements over Visio, specifically collaboaration abilities and overall UI for symbols.

Roger C.
RC

Roger C.

Mid-Market (51-1000 emp.)

5.0/5

"Great collaboration tool"

What do you like about Lucid Visual Collaboration Suite?

I liked the ability to have a large group of collaborators online with multiple tools enabling our conversations. The system ran flawlessly and fast.

3. Easy Creation
Users admire the easy creation features of Lucid Visual Collaboration Suite, enhancing collaboration and productivity across teams.
See 556 mentions

See Related User Reviews

RM

Ryan M.

Small-Business (50 or fewer emp.)

5.0/5

"Superb flowchart tool with multiple flexible elements to just drag and drop"

What do you like about Lucid Visual Collaboration Suite?

Easy to move sections around to redirect workflow when creating flowcharts, I can insert photos, hyperlinks and tables, change colors and the shape of

Anas B.
AB

Anas B.

3.0/5

"Easy Collaboration, But Needs Language Support"

What do you like about Lucid Visual Collaboration Suite?

I find Lucid Visual Collaboration Suite easy to use and user-friendly. The ease of use significantly benefits my collaborative efforts when working on

4. Real-time Collaboration
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, greatly enhancing remote teamwork efficiency.
See 545 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Lucid Visual Collaboration Suite Review"

What do you like about Lucid Visual Collaboration Suite?

The thing that I like the most about the Lucid Visual Collaboration suite is the ease of collaboration possible through the platform.

SK

Simon K.

Enterprise (> 1000 emp.)

4.5/5

"Review for Lucid Visual Collaboration Suite"

What do you like about Lucid Visual Collaboration Suite?

Lucid Visual Collaboration Suite stands out as an exceptional collaboration tool that has transformed how our team works together remotely. The platfo

5. Real-Time Collaboration
Users appreciate the real-time collaboration features of Lucid Visual Collaboration Suite, enhancing teamwork and alignment effectively.
See 521 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Lucid Visual Collaboration Suite"

What do you like about Lucid Visual Collaboration Suite?

It is an amazing tool for demostrating my ideas with the help of a diagrammatic flows and helps me in my ppts. The platform allows for the creation of

Nate C.
NC

Nate C.

Mid-Market (51-1000 emp.)

5.0/5

"Easiest tool to learn and use for process mapping"

What do you like about Lucid Visual Collaboration Suite?

User-friendly experience, real-time collaboration, and integration access.

6. Diagramming
Users value the real-time collaboration capabilities of Lucid Visual Collaboration Suite, enhancing team interactions and productivity.
See 495 mentions

See Related User Reviews

Thomas S.
TS

Thomas S.

Small-Business (50 or fewer emp.)

5.0/5

"Lucid Visual Collaboration Suite is the solution to my problems"

What do you like about Lucid Visual Collaboration Suite?

It is easy to use and allows me automation and customizable templates, it is innovative and creative for creating images and creating diagrams.

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

7. Templates
Users love the extensive template library in Lucid Visual Collaboration Suite, making visual communication quick and easy.
See 482 mentions

See Related User Reviews

Stephen N.
SN

Stephen N.

Small-Business (50 or fewer emp.)

4.0/5

"Unified Visual Collaboration, but Large Boards Can Lag"

What do you like about Lucid Visual Collaboration Suite?

I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting

AM

Atharvaa M.

Mid-Market (51-1000 emp.)

4.0/5

"Transforming Ideas into Action with Lucid"

What do you like about Lucid Visual Collaboration Suite?

Lucid visual collaboration suite brings clarity and alignment to complex ideas. The ability to visualize workflow, processes and strategies in real ti

Top Cons or Disadvantages of Lucid Visual Collaboration Suite

1. Learning Curve
Users find that the suite has a challenging learning curve due to its overwhelming range of features.
See 352 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Lucidchart clear leader in its class"

What do you dislike about Lucid Visual Collaboration Suite?

Certain features could use some refinining. In particular, the table feature can be a little difficult to work with.

AM

Akshat M.

Enterprise (> 1000 emp.)

5.0/5

"Just right tool for creating Flow Diagrams and Sequence diagrams"

What do you dislike about Lucid Visual Collaboration Suite?

One downside I've noticed is that the suite can sometimes be a bit overwhelming with its range of features, which might require abit of a learning cur

2. Missing Features
Users find the missing automation features frustrating and note that some functionalities are not easily accessible.
See 251 mentions

See Related User Reviews

Brenda L.
BL

Brenda L.

Enterprise (> 1000 emp.)

5.0/5

"Lucid is intuitive and easy to be used."

What do you dislike about Lucid Visual Collaboration Suite?

That you can't use AI to simplify or automated the process

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Easy to use"

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes some of the features are a little hidden so you kind of have to dig.

3. Diagramming Issues
Users find diagramming issues arise with performance and integration limitations, especially in complex or large diagrams.
See 202 mentions

See Related User Reviews

VN

Vincent N.

Small-Business (50 or fewer emp.)

5.0/5

"Best solution to sketch any diagram more practically"

What do you dislike about Lucid Visual Collaboration Suite?

When the diagrams are pasted in other platforms they may suffer some distortions.

uma k.
UK

uma k.

Small-Business (50 or fewer emp.)

5.0/5

"My Experience with Lucidchart"

What do you dislike about Lucid Visual Collaboration Suite?

Some users mention that there are limitations with certain software integrations, and they sometimes experience performance issues when working on lar

4. Not Intuitive
Users find Lucid challenging due to its non-intuitive design and the complexity of learning advanced features.
See 198 mentions

See Related User Reviews

Jody H.
JH

Jody H.

Enterprise (> 1000 emp.)

4.5/5

"Best diagramming application for AWS"

What do you dislike about Lucid Visual Collaboration Suite?

Learning how to use Lucid took a little while as it's different than Visio. Customizing objects in Lucid was a little tricky but once I got acclimated

Mrudul P.
MP

Mrudul P.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use and Helpful for Team Projects"

What do you dislike about Lucid Visual Collaboration Suite?

Sometimes the app can feel slow or laggy if my internet isn’t very good, which can be frustrating when trying to work fast. Also, there are many featu

5. Limited Features
Users find the limited features of Lucid Visual Collaboration Suite restrict their ability to fully engage with complex projects.
See 193 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Great for Collaboration, but Lucidchart's UI Needs Improvement"

What do you dislike about Lucid Visual Collaboration Suite?

Lucidchart's user interface appears somewhat outdated, and I find that certain tools, such as the entity representation features, lack the flexibility

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Visual Tools and Smooth Integration, But Limited Free Shapes"

What do you dislike about Lucid Visual Collaboration Suite?

I could have added more shapes in the free cersion

6. Steep Learning Curve
Users find the steep learning curve of Lucid Visual Collaboration Suite challenging, particularly for new team members.
See 188 mentions

See Related User Reviews

AM

Akshat M.

Enterprise (> 1000 emp.)

5.0/5

"Just right tool for creating Flow Diagrams and Sequence diagrams"

What do you dislike about Lucid Visual Collaboration Suite?

One downside I've noticed is that the suite can sometimes be a bit overwhelming with its range of features, which might require abit of a learning cur

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Makes Project/Program Management Easy"

What do you dislike about Lucid Visual Collaboration Suite?

It's mostly intuitive, but there is a learning curve to learn all the features and unlock the full power of the tool.

Lucid Visual Collaboration Suite Reviews (7,527)

View 8 Video Reviews
Reviews

Lucid Visual Collaboration Suite Reviews (7,527)

View 8 Video Reviews
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Daniel S.
DS
Digital Support
Enterprise (> 1000 emp.)
"Lucid Visualization Suite: Powerful Layering and Interactive Visuals"
What do you like best about Lucid Visual Collaboration Suite?

I really enjoy using the Lucid Visualization Collaboration Suite. Its distinctive layering features make it much simpler to organize and present complex visuals. I also value its support for various image formats and the ability to link to other pages, which together make it a strong choice for building interactive and interconnected visual projects. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

While the Lucid Visualization Collaboration Suite offers useful features such as multi-image support and the ability to link between pages, I found the layer management aspect to be quite frustrating. When I try to create a new layer, the application duplicates the selected items rather than just moving them, which leads to unnecessary clutter and additional steps. If this behavior were improved, the layering feature would feel much more streamlined and intuitive. Review collected by and hosted on G2.com.

Alex S.
AS
Product Designer
Mid-Market (51-1000 emp.)
"awesome and very intuitive"
What do you like best about Lucid Visual Collaboration Suite?

Lucidchart provides numerous tools for creating flowcharts and visual diagrams. One of its main strengths is the ability to collaborate with teammates in real time, which makes teamwork smoother and more efficient. In addition, it allows users to customize their projects to meet specific goals or styles. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Team updates may take some time to appear, and occasionally they don’t show up at all, although this can be resolved. The export quality is decent but not excellent. Additionally, logging in is required to use the platform, which can be inconvenient if you need to share a link quickly, since the other person has to create an account and set everything up before viewing it. Review collected by and hosted on G2.com.

Karthik K.
KK
IoT Engineer
Mid-Market (51-1000 emp.)
"A Reliable Visual Tool That Simplifies Complex IoT Workflows"
What do you like best about Lucid Visual Collaboration Suite?

As an IoT Solution Architect, I often have to communicate complex system designs, data flows, and architecture diagrams across teams—from engineering to business stakeholders. Lucid makes this incredibly easy. The interface is clean and intuitive, and I was able to start building diagrams almost immediately without needing much onboarding.

I use it regularly for network architecture, integration flows, and sometimes even for quick brainstorming sessions. The real-time collaboration is a huge plus—especially when working with cross-functional teams or remote stakeholders. Also, the ability to integrate with tools like Google Drive and Slack fits seamlessly into our daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

While it works great most of the time, I’ve noticed that with larger diagrams (especially detailed IoT architecture maps), performance can get a little sluggish. It’s manageable, but noticeable. Also, some features—like version history or certain export formats—are only available in the higher-tier plans. It would be helpful if some of those were available to all users. Review collected by and hosted on G2.com.

JF
Senior NetSuite Manufacturing Consultant
Mid-Market (51-1000 emp.)
"Lucid Suite Making my process views understandable and easy!"
What do you like best about Lucid Visual Collaboration Suite?

For me Lucid is an amazing tool to help with process diagrams and process flows. It is so easy to use that even I can use it. I struggled with other tools and am not sure why anyone would want to use anything else. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I can't say there is anything I dislike about the Lucid Suite. I am sure there are little conveniences that can be dont to help add shapes quicker or maybe add some additional shapes and formats for lanes, but I typically have no issues Review collected by and hosted on G2.com.

Rafael B.
RB
Cloud Engineer
Small-Business (50 or fewer emp.)
"Powerful visual collaboration that simplifies complex ideas"
What do you like best about Lucid Visual Collaboration Suite?

Lucid provides an exceptionally user-friendly interface for creating flowcharts, architecture diagrams, and collaborative wireframes. The real-time collaboration features are both smooth and responsive, which makes it simple for distributed teams to brainstorm, design, and document processes together. I particularly value how Lucid integrates effortlessly with tools such as Google Drive, Slack, and Atlassian products, as this helps maintain consistent documentation across different platforms. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Although the tool performs very well in general, I have noticed that working with large and complex diagrams can sometimes be slow, particularly when several people are editing at the same time. Additionally, certain advanced features such as data linking and automation are only available in the more expensive plans, which may limit smaller teams who wish to take full advantage of everything the platform offers. Review collected by and hosted on G2.com.

Pratyush .
P
Researcher
Small-Business (50 or fewer emp.)
"Great for Mapping Journeys, Takes Time to Learn"
What do you like best about Lucid Visual Collaboration Suite?

What I like best is how easy it was to bring multiple people into the same workspace without losing track of who was doing what. While working on a customer experience map, I could actually see colleagues adding notes and moving elements around in real time, which kept the session lively and productive. The templates gave me a solid starting point, so I didn’t have to build the structure from scratch. It definitely saved time and helped us align quickly, even though a few of the formatting tools took me a minute to figure out. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Some of the formatting options feel a little buried, so I had to click around to find what I needed , especially when trying to align or resize multiple elements. The tool is powerful, but that also means the interface can look overwhelming at first. It took me a bit of trial and error to feel comfortable with the menus, and occasionally the canvas lagged when we had a lot of content on one board. None of these were deal-breakers, but they did slow me down at times. Review collected by and hosted on G2.com.

SP
Junior SWE
Small-Business (50 or fewer emp.)
"The Best Collaborative Suite so far i have used"
What do you like best about Lucid Visual Collaboration Suite?

The best thing about Lucid Visual Collaboration Suite , is easily you can brainstorm or collaborate on something with your team , it becomes very comprehend to get all the necessary features like shapes ,import , export , flow chart creation , entity relationships.

most useful one is the generate with Ai feature , its cool !

the implementation was seamless and also the integration which seamlessly got connected with the necessary documents and there were no blockers !

i use it frequently with the team to plan out on something and brainstorm about some ideas !

and yeah the customer support is also pretty good ! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

There is little to less ( negligible ) cons about the suite ! i am loving it Review collected by and hosted on G2.com.

James W.
JW
Sales Representative
Financial Services
Small-Business (50 or fewer emp.)
"Lucid VCS Boosts Productivity and Collaboration in Financial Services for 24/7/365"
What do you like best about Lucid Visual Collaboration Suite?

I use both Lucidchart and Lucidspark on a daily basis in the Financial Services industry to streamline business processes.

Team collaboration on RFPs is one of the things that I like about Lucid VCS since it boost overall productivity. Through market intelligent boards, I am able to gather competitor data which help visualize our processes prior to making business decisions. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Unavailability of some features such as video conferencing and offline access tools is the only flaw, but I acquire them via third-party apps integrations. Review collected by and hosted on G2.com.

Shubham K.
SK
Product Manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Wireframe made easy; From Mind to execution"
What do you like best about Lucid Visual Collaboration Suite?

Lucid has become an essential part of structuring my thoughts and quickly building low-fidelity wireframes for product planning. The intuitive interface allows me to visually map out ideas and processes, making it very easy to brainstorm individually or with colleagues. The real strength lies in its collaboration features multiple team members can seamlessly work on the same document in real time, which streamlines feedback and speeds up decision-making. I also appreciate how scalable the workflow is: I can pause work at any time and assign tasks directly within the platform, ensuring that project momentum is always maintained. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

One limitation I’ve noticed is the mind mapping functionality. Compared to competitors like Whimsical, Lucid’s mind map tool lacks a flexible, tree-structured design, making complex hierarchies harder to visualize. Additionally, as a product manager, tighter integration with tools like Jira would be immensely helpful for transferring plans into actionable tasks. Native Jira integration would help bridge the gap from ideation to execution more efficiently. Review collected by and hosted on G2.com.

AI
Senior Technical Artist
Computer Software
Small-Business (50 or fewer emp.)
"Lucid VCS: The Real Art Technical Documentation Visualization GURU of 2025"
What do you like best about Lucid Visual Collaboration Suite?

All combined, I have used Lucid Visual Collaboration Suite for two years since I incorporated it from my previous organization as an Art Director till now as a STA. With Lucidchart, I am able to visualize artistic pipelines via creation of visual pipelines which automate asset creation and approval processes. Lucidspark on the other hand facilitate visual collaboration and communication among artists, designers and stakeholders in my organization. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

For the two years that I have been relying on Lucid Visual Collaboration Suite for visual collaboration, charting and diagramming, I have never encountered a bug that prevented me from accomplishing my artwork and design projects. Review collected by and hosted on G2.com.

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