David H.
DH
David H.
Chief AI Officer
Small-Business (50 or fewer emp.)
"Poor Customer Service and Inflexible Billing Practices"
1/5
What do you like best about LTX?

It allowed me to use google video generator without purchasing a separate plan Review collected by and hosted on G2.com.

What do you dislike about LTX?

While LTX Studio may have decent creative tools, their customer service and billing practices are extremely disappointing and inflexible.

The Issue: I forgot about an active subscription and was charged for a new billing cycle. Since I hadn't used any services during this period, I requested a refund - something that's typically accommodated by most subscription services when usage is zero.

Policy Confusion: Their own refund instructions page makes no mention of the strict restrictions they later cited (14-day window from first purchase, usage limits). The official documentation simply asks for a screenshot and email address for website purchases, giving no indication of these hidden limitations.

Inflexible Response: Despite providing clear evidence that their policy documentation was misleading and explaining that I had zero usage during the billing period, they refused to make any exception or escalate the matter. Their "strict policy" approach shows little regard for reasonable customer situations.

Bottom Line: If you're considering LTX Studio, be extremely careful about subscription management. Unlike other creative software companies that show flexibility for reasonable refund requests, LTX Studio will not work with you even when their own documentation is unclear and you haven't used their service. Review collected by and hosted on G2.com.

Response from Daisy of LTX

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration. Our team is always working to improve both our product and communication. If there's anything we can assist you with further, please don't hesitate to reach out to us at support@ltx.studio

Louis A.
LA
Louis A.
Digital learning Assistant
Small-Business (50 or fewer emp.)
"Good for pitching"
5/5
What do you like best about LTX?

It's easy to use and very user friendly would recommend Review collected by and hosted on G2.com.

What do you dislike about LTX?

The UI could be labelled at lot better and the interface isn't really clear Review collected by and hosted on G2.com.

Response from Lara LTX of LTX

Thank you for your feedback on the UI. We are constantly working to improve the labeling and interface to make it more clear and user-friendly - If you need anything else, feel free to reach out to us at support@ltx.studio — we’re always happy to help!

Suvendu S.
SS
Suvendu S.
Digital Marketing Executive
Retail
Small-Business (50 or fewer emp.)
"Streamlined creative tool with robust features"
4/5
What do you like best about LTX?

LTX Studio really takes the stress out of creative work. I love how it automates storyboarding and keeps character designs consistent across scenes. It’s super intuitive—no steep learning curves—so I can focus on my story rather than wrestling with complex software. The support team is responsive, and frequent updates keep making the platform better. Review collected by and hosted on G2.com.

What do you dislike about LTX?

Getting started does take a bit of patience, and it took me a while to discover all the features. Some integrations with other tools aren’t totally seamless yet, and a few advanced options could use more tutorials. Still, these are minor compared to the overall benefits. Review collected by and hosted on G2.com.

Response from Ollie Lightricks of LTX

Thank you for sharing your positive experience with LTX Studio. We're glad to hear that our platform has saved you time in pre-production and enabled you to create polished storyboards efficiently. We appreciate your support and look forward to continuing to improve the platform for you.

Yeshwanth U.
YU
Yeshwanth U.
Digital Marketer
Small-Business (50 or fewer emp.)
"LTX Studio: Streamlining Creative Video Production with AI"
4.5/5
What do you like best about LTX?

What I like best about LTX Studio is its ability to turn plain text or full scripts into detailed storyboards and even animated shots within minutes, right from the browser. The AI storyboard generator is a standout feature—it quickly breaks scripts into scenes, picks camera angles, and delivers storyboard thumbnails that are ready to refine or regenerate. This saves tremendous time, especially in early creative stages Review collected by and hosted on G2.com.

What do you dislike about LTX?

Learning curve for advanced features: Some features require time to master, making the platform potentially overwhelming for beginners Review collected by and hosted on G2.com.

Response from Ben Lightricks of LTX

Thank you for your feedback! We understand that some advanced features may have a learning curve, and we are continuously working to improve the user experience for all levels of expertise.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Clean, Seamless Interface That’s Easy to Use"
5/5
What do you like best about LTX?

clean seamless interface which becomes easy to use Review collected by and hosted on G2.com.

What do you dislike about LTX?

toggle between 2 projects is slightly confusing Review collected by and hosted on G2.com.

Response from Ollie Lightricks of LTX

We're thrilled that you find LTX's interface clean and seamless. Your feedback about the project toggling is noted, and we'll work on enhancing that aspect for a more user-friendly experience. We're glad to be able to support you in maintaining character consistency in your storylines.

Jarrod W.
JW
Jarrod W.
Senior Vice President Chief Technology Officer
Mid-Market (51-1000 emp.)
"The AI Actually Helps Me Be More Creative"
4.5/5
What do you like best about LTX?

Instead of limiting me, the AI acts as a creative partner. It suggests shots and scenes I might not have thought of on my own, which helps me push my ideas further. Review collected by and hosted on G2.com.

What do you dislike about LTX?

The basic tools are simple, but mastering the more advanced features, like keyframing or complex prompt engineering, takes a lot of time. It's not as intuitive as it first seems. Review collected by and hosted on G2.com.

Response from Lara LTX of LTX

Thank you for sharing your experience with LTX Studio. We're pleased to hear that the AI is acting as a creative partner and helping you overcome creative blocks. We understand the learning curve for advanced features and are committed to enhancing the usability of our tools.

William	 H.
WH
William H.
Director of Engineering, Head of AI/ML
Mid-Market (51-1000 emp.)
"It Makes Visualizing Stories So Simple"
4/5
What do you like best about LTX?

Before, I had to struggle to explain my vision. Now, I can use LTX Studio to generate a visual storyboard, which makes it incredibly easy to show people exactly what I'm thinking. Review collected by and hosted on G2.com.

What do you dislike about LTX?

Even with the control features, the generated video often has a distinct, sometimes uncanny, AI aesthetic. It's not yet at a quality level that can fully pass for professional human-made content. Review collected by and hosted on G2.com.

Response from Ollie Lightricks of LTX

We're glad to hear that LTX Studio is helping you easily visualize and share your creative vision with others. We appreciate your feedback about the AI aesthetic and are continuously working to improve the quality of the generated videos.

Victoria H.
VH
Victoria H.
UI/UX Designer
Small-Business (50 or fewer emp.)
"I love the idea of using AI to generate amazing videos"
5/5
What do you like best about LTX?

It is an interesting platform for video editing and creation with AI.

The content generation is fast: scripts, storyboards, and videos, with just text prompts. I find it intuitive, and the results are pleasant, although it is still noticeable that it is made with AI, I find it amazing what can be achieved.

It is ideal for content creators, to save time and test quick ideas. It is a good complement. It is worth experiencing. Review collected by and hosted on G2.com.

What do you dislike about LTX?

The characters may seem a bit stiff, and some details may appear or look somewhat unnatural. If what is required is not well described, the AI can hallucinate. Review collected by and hosted on G2.com.

Response from Ben Lightricks of LTX

Thank you for sharing your experience with LTX Studio! We're really glad to hear you find the platform intuitive and valuable for generating content quickly—it’s great to know it’s helping you test ideas and save time in your creative process.

We appreciate your feedback on character stiffness and occasional unnatural details. You're absolutely right—clear prompts make a big difference, and we're actively working on improving character realism and reducing AI hallucinations to give creators more precise control.

If you ever need support or want to share more feedback, feel free to reach out to us at support@ltx.studio. We're always listening and improving!

Rahul J.
RJ
Rahul J.
Growth Manager
Small-Business (50 or fewer emp.)
"Beneficial for creative and branding to generate storyboards"
4/5
What do you like best about LTX?

It is an amazing sparring partner for your creative ideas and bring your ideas to life for consumer products. Review collected by and hosted on G2.com.

What do you dislike about LTX?

I did not like the onboarding of the tools, felt too overwhelming and didn't know what should I start with. My goal was to create first initial video to convince my team about the creative idea. Review collected by and hosted on G2.com.

Response from Lara LTX of LTX

We're glad to hear that LTX Studio has been an amazing sparring partner for your creative ideas and bringing them to life for consumer products, and we apologize for the overwhelming feeling during onboarding. We will work on improving the onboarding process to make it more user-friendly.

LL
Lane L.
Director
Small-Business (50 or fewer emp.)
"AI That's Built for Image Creation and Animation"
4.5/5
What do you like best about LTX?

LTX Studio provides an intuitive, ground-up approach to video creation. You can start with an image, then shift to another tool to add animation, and then incorporate that imagined concept into a larger video script. Review collected by and hosted on G2.com.

What do you dislike about LTX?

I found the storyboard feature to be a great way to provide scene designs with characters, tone and visual cues. That said, I found it harder to modify videos that were made using this feature versus generating a video where you develop the script and characters from start to finish. Review collected by and hosted on G2.com.

Response from Daisy of LTX

Thank you for sharing your thoughtful feedback. We're glad to hear you’re enjoying the creative flexibility LTX Studio offers, and we appreciate your insights about the storyboard experience. Your input helps us continue to refine and improve the platform. If you ever need support or have further suggestions, feel free to reach out to us at support@ltx.studio.