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AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

8/23/2022

"Popular with creators, heavy lift for brands"

3.5/5

What do you like best about LTK?

Large volume of diverse creators + tools Review collected by and hosted on G2.com.

What do you dislike about LTK?

Lack of transparency, difficult to scale Review collected by and hosted on G2.com.

UL

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

11/5/2020

"Reward Style False Brand Advertising"

0/5

What do you like best about LTK?

Signing up to be on Reward Style as a brand was very challenging. They have a nice Instagram page. Review collected by and hosted on G2.com.

What do you dislike about LTK?

I dislike the fact RewardStyle told me I would get access to influencers by paying a $1500 fee and then when I paid the fee, I was told I needed to pay another $3,000 to send influencers newsletters and $10,000 for a campaign. None of these costs were shown to me upfront. They sent me a pdf file, showing their services, but failed to disclosed those additional marketing costs, which may made feel like I was scammed. As a small business owner, it's hurtful because I do not have thousands to waste. The whole process of signing up as a brand was vague, no contact person, just automated emails. Not customer friendly at all. Review collected by and hosted on G2.com.

Recommendations to others considering LTK:

From the brand side, as an owner of a business, I do not recommend using them. If you do use them make sure you have contacted someone and can see the full picture of what's required from a marketing cost perspective. It seems like from what I was told, you need to spend about $15,000 to even get traction for marketing efforts, which is out my budget. However, the emails sent to me painted a very different picture.

I was trying to contact someone from RewardStyle prior to paying the $1,500 fee, and couldn't reach anyone. That was a red flag. However, I just thought well I've seen them around Instagram, but now do your due diligence. Review collected by and hosted on G2.com.

What problems is LTK solving and how is that benefiting you?

I cannot solve anything. I've reached out to them and they have failed to respond. I am hoping to get my $1500 fee back because I cannot use any of their services without paying more money, which I don't even think would be beneficial because of how their services were shady from the beginning.

I wish there was some benefits, but I have reached out to them and they haven't responded to the request for the refund, so I just want to share so that other small business owners are not mislead like I was, just starting my business. Review collected by and hosted on G2.com.

Response from Dina Podnar of LTK

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Hello,

Thank you for your feedback. We are sorry you did not have a good experience.

The product you purchased was to share commissionable links and required no other investment.

We have thousands of customers who signed up for link sharing who are still using the platform with no incremental costs other than the commissions they pay on sales driven by Creators.

Our link sharing service was replaced by LTK Connect, a self service platform that includes link sharing but also a Creator collaboration portal to communicate with Creators and run collaboration campaigns with them. This service is accessible with an annual subscription fee, but is not required for the service you purchased.

If you have further questions or need assistance please reach out to the LTK team directly (hello@rewardstyle.com).

UA

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

6/17/2019

"Absolutely incredible as influencers!"

5/5

What do you like best about LTK?

So easy to use:

Look at your analytics and see your rewards and commissions Review collected by and hosted on G2.com.

What do you dislike about LTK?

Sometimes hard to see and view and analyze on mobile Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

4/14/2019

"Great group of influencers, but limited data"

3.5/5

What do you like best about LTK?

I love the influencers we get to work with but we can't see a breakdown of who is actually driving the most conversions from us. Review collected by and hosted on G2.com.

What do you dislike about LTK?

Can't see who is driving conversions on an individual influencer basis. They are all grouped together. Review collected by and hosted on G2.com.