Loyalty Lion is easy to setup and it is user friendly especially the backend. Review collected by and hosted on G2.com.

More customisable options and flexibility in the program that we are trying to execute. Review collected by and hosted on G2.com.

The LoyaltyLion team! When I ask for help or guidance, they are quick to reply and provide solutions. They truly care about their customers and listen to feedback on their products, putting action into place by launching new features that solve blockers and create new experiences for our members. I also appreciate that LoyaltyLion effortlessly integrates into Klaviyo and Postscript, so we can target our loyalty segments with reminders & offers. The initial launch setup process took a bit longer due to our brand's custom requirements, but it was so worth it, and the LoyaltyLion team was extremely helpful and on call as much as we needed. Review collected by and hosted on G2.com.

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What I value most about LoyaltyLion is its versatility and the ease with which it integrates. It allows us to design a completely customized loyalty program, aligned with our business objectives and the habits of our customers.

The platform is very intuitive, syncs seamlessly with Shopify, and offers many ways to reward both purchases and other key actions (such as leaving reviews, referring friends, or interacting on social media). Additionally, its automation and segmentation features have allowed us to improve retention without adding operational burden to the team. Review collected by and hosted on G2.com.

As the program grows and we incorporate more benefits and integrations, especially with offline sales, the use of the platform becomes more complex.

In our case, we have had some difficulties with the information coming from our physical stores, as it is not always correctly reflected in the reporting panels. We have also encountered certain issues with some sales that we send from our ERP to LoyaltyLion, which has caused specific inconsistencies. Review collected by and hosted on G2.com.

Once we had worked out how we wanted to structure the program it was easy to pull it all together and the app is very simple and easy to use. Review collected by and hosted on G2.com.

It did take us a bit to make sure everything was working perfectly but I think that was likely because of the imports we wanted to do for our exisiting customers so it took a bit longer to set up than originally thought but once we got there it has been great! Review collected by and hosted on G2.com.

The support from the onboarding team was second to none. Reya was highly attentive and able to help me get everything ready and integrated in just a couple of weeks. Review collected by and hosted on G2.com.

It had felt a little bit set and forget and I personally feel like there could be more continued support and optimisation going on. It feels like now you have me there's no desire to continuously improve the results. Review collected by and hosted on G2.com.

I find LoyaltyLion easy to use, and I like the different options for earning points. I find the dashboard for statistics particularly helpful. Additionally, the customer service responds quickly and competently. The initial setup was very easy, especially with a dedicated person for onboarding and setting up the points system. Review collected by and hosted on G2.com.

more options to generate points, for example when a form/survey is filled out Review collected by and hosted on G2.com.

I like using LoyaltyLion for creating a rewards points system for our ecommerce site. It really helps in building loyalty among our customers. LoyaltyLion's integrations with Shopify and Klaviyo are great, as they allow us to create an ecosystem for our clients and maintain a consistent communication strategy. These integrations enable us to send automated emails and gather valuable insights into shopping behavior. The initial setup was also very easy for our team. Review collected by and hosted on G2.com.

I don't like that the way to earn points doesn't work well initially. Customers just have to press a button instead of having to actually follow us on social media or sign up for emails. This doesn't help with building our email list or gaining followers. The design is very limited too. Review collected by and hosted on G2.com.

I use LoyaltyLion for loyalty programs. I get fantastic support from our account manager on the strategy side, including refreshing our loyalty program. I'm new to LoyaltyLion, but the system is fairly simple to use and seems to include the basic integrations we would want. The team is always on hand to help, which is appreciated as it feels like they are an extension of our team. Review collected by and hosted on G2.com.

The dashboard can feel a little overwhelming at first, but I have not used the system enough to highlight what could be done better I'm afraid. Review collected by and hosted on G2.com.

I love how easy the platform is to use, and the key insights around redeemers and their shopping behavior that LoyaltyLion provides are incredibly helpful. These insights allow us to gauge where our efforts are actually working and highlight areas for focus. Plus, it's very handy to quickly get a snapshot to share with key stakeholders. Review collected by and hosted on G2.com.

Although the platform is easy to use, it would be great for reviewers to be able to redeem even if they haven't left a photograph. It would be great if rewards could be automatically applied to customer profiles without having to be redeemed. Review collected by and hosted on G2.com.

We use Loyalty Lion at LANX to encourage more frequent orders and create excitement. We use Loyalty Lion regularly day to day, and because it’s integrated with our Shopify POS system, it’s very simple to use. We can easily view, access, and redeem a customer’s loyalty credits, and we now see credits being redeemed in over 50% of all in-store purchases. It performs quickly and efficiently and is absolutely worth it. Review collected by and hosted on G2.com.

For in-store use only, I think it would be beneficial if our store staff could redeem the maximum balance with a single click. I also feel it would be helpful if we could quickly and easily determine the customer’s tier. Review collected by and hosted on G2.com.